Our room had a mini fridge that did not work. The door handle to the bathroom was broken and on the floor. Our floor was a non-smoking floor and clearly the people next to us were heavy smokers. The pool was an inside pool and very dirty. The water was cloudy. You can tell it had not been maintenenced in a very long time. We let the front desk know […] about all of this and their response was " we know". If we go back we will be staying elsewhere. Read moreGenuine Hotels.com guest review
The entire staff was rude. The hotel smelled of curry and mildew. We couldn't even swim in the pool, because it looked like it hadn't been cleaned in years. There was a grimy film over the top of it. And, it smelled awful. Not to mention that I was overcharged for my stay. And, when I asked about it, the manager simply said I didn't understand, and […] turned around and walked away. This place is horrendous. I wouldn't recommend it to anyone. Read moreGenuine Hotels.com guest review
"Close to boardwalk"
The hotel was not bad for a 2 star hotel. It was better then what I anticipated it being. The breakfast was good, however, they did not pay attention to when they ran out. We just told them and they would refurbish. The room was a good size, the pillows were terrible. We had a roll-a-way bed in the room, that we had to go down and get and put bedding […] on our self. The roll-a-way bed was old and the mattress was in bad condition. The double beds were good a little hard for those that like softer beds. There were only 3 towels and 4 of us, we had to get extra towels both days. The morning staff was very friendly and knowledgeable. The night staff was nice, but were outside smoking (right at the door) most of the time, also they did not seem very knowledgeable. Overall our stay was not bad. It is close to the boardwalk, which was really nice! Read moreGenuine Hotels.com guest review
I am not usually picky about where I stay, which is why I chose to stay here, despite the bad reviews. But please believe me, this place is gross. I can't even describe the smell. There was trash in the stairwell and the windows hadn't been cleaned. It was so unpleasant. I got the feeling it was a family run place and I respect that, but seriously....it […] needs an overhaul. The service was subpar. We asked for an extra blanket and were told they were out (even though there were like two other families staying there). The "continental" breakfast was prepackaged muffins. The pool was overchlorinated. Did I mention the horrific smell?? If you are looking to save some money, (like I was), just stay a little further out. You are going to have to drive to the boardwalk and NASA anyway...... Read moreGenuine Expedia guest review
Staff very unprofessional. Rooms weren't too soundproof. No screen on window. Won't be staying there again.Genuine Hotels.com guest review
Location was great because it was right by the boardwalk. We had three rooms and we were not happy with any of them. They all smelled musky and one of the rooms we actually had to get clean sheets for. Also, the rooms were suppose to be on the same floor and by each other and they were not and when we checked in they said they didn't have any other […] rooms available To move us together I explained I called right after I booked and spoke with someone and they asked if it was an American accent and I said no and they just said that's why. Read moreGenuine Hotels.com guest review
"Our stay in Kemah"
We had a great time. The overall care of the hotel could use a cleaning. The staff and room were great. We will be back.Genuine Hotels.com guest review
"Difficult check in / difficult check out"
We booked the room online. When we got there the associate checking is in had my name, but a completely different confirmation number as well as a MasterCard with a Dallas zip code on record. I have no idea how this happened, as we do not have a MasterCard. When we checked out the following morning, there was difficulty with this credit card issue. […] I left my contact information, so they called me. I emailed a copy of my confirmation and receipt. I will be checking our Visa statement to ensure there is only one charge. Read moreGenuine Hotels.com guest review
Its a good choice for the price and location. Not luxury, just ok to spend the nightGenuine Expedia guest review
"Will not go there again"
We stayed there for one night, and thank God it was only one night. With my wife and our two kids, we checked in a very specious room with 2 queen size beds. The hallway had a very strong food odor. The room carpet was so dirty, my five year old son 's feet were almost black after running around for a while!!! The room including the bed covers smelled […] musty. My wife found a cigar's butt in the bathroom behind the ice bucket, and that was supposed to be a non-smoker room. The next morning and by 11 o'clock, check out time, the cleaning people were standing outside our door waiting for us to leave. Even after they saw me taking stuff down to the car and saw my wife trying to get our things together while managing a five year old boy and an infant, they sat in the hallway across the room and told my wife three times that check out time was at 11. That was around 11:30 or so. Read moreGenuine Expedia guest review
Nice place to stay. Very close to the Kemah Boardwalk. Our room view was a brick wall and the ash trays were right outside the main door so you always walked through a smoke cloud but other than that everything was fine.Genuine Hotels.com guest review
"For the price"
For the price it was good. Room was nice and service was polite. The carpets were pretty dirty outside of the hotel rooms.Genuine Expedia guest review
Turned out to be much better than expected. Amenities usually found only in pricier hotels. Very clean!Genuine Hotels.com guest review
It would have been nicer to paid a tad less but overall can't complain.Genuine Expedia guest review
"New owner not organized"
The computer system was down and they couldn't check me in. I waited at the desk for 45 minutes, while they waited for their tech service to call them back. When they did check me in, I didn't get the requested adjoining rooms next to the pool is called and confirmed two weeks prior. The room itself was fine. I think when the new owner works the kinks […] out, (like getting ride of the hideous torn up couch from the foyer) it could be a good place to stay. Read moreGenuine Expedia guest review
The front lobby was in desperate need of improvement. The room smelled musty/moldy and was damp. The A/C was only adequate. The cost of the room compared to the actual room was very disappointing. The business center was lacking. The walls are thin.Genuine Expedia guest review
We enjoyed everything about our stay!Genuine Hotels.com guest review
Overall great experience friendly staff close to Kemah Boardwalk and shopping even found a Massage Envy close byGenuine Expedia guest review
"Musty, Dirty, Rude Staff"
The hotel room had a "Musty" smell. We reserved the room for four (4) people and there were only enough towels for two people in the room. Called front desk and they said they were out of towels. Two very small pancake pillows on bed, same result from front desk, no extra pillows. Kids went to indoor heated pool, water in pool was not heated and kids […] could not swim. Hot tub was heated though, but unfortunately the temp was 180*, warning sign above hot tub said Do Not Enter Hot Tub if Temp is Above 140*. Read moreGenuine Expedia guest review
"close to boardwalk"
it was ok....not as clean as I would have thought but wasn't bad...the breakfast was ok atleast it had waffle maker..Genuine Hotels.com guest review
The hotel was not clean at all. We had a big wet spot on the carpet outside the mini fridge. The carpet had numerous stains in and outside our room. The restroom did not look as though it had been cleaned prior to our check in. There were piles of dirt and trash in the corners inside the elevator. When I told the manager about these things, we had no […] response. Gave me the impression he was used to hearing the same complaint. First and last time staying in a Super 8. Read moreGenuine Hotels.com guest review
Great staff! Very polite and helpful.Genuine Hotels.com guest review
"Super 8 Kemah"
The staff was pleasant enough. The elevator was filthy. The button panel and the walls showed visible smear marks, as if it had been wiped down with a very dirty wet rag several months ago, and left to dry. Our room appeared to be a little bit cleaner, but we found the same smeared grime on the bathroom door. It was a little unsettling, and made us […] not want to touch anything we didn't have to. The TV remote had to be cleaned, as it was sticky when I first picked it up. We booked a room with a king sized bed, but were given a room with two queen beds. Read moreGenuine Expedia guest review
I enjoyed myself. I just wished the hot tub was working properly and there fitness center had more equipment. Other than that it was a gold experience. Staff was nice and friendly, location was good, we had plenty of room and beds were comfy.Genuine Expedia guest review
This hotel has a great location, very close to the boardwalk. The hotel was very clean and the room was HUGE!!! The breakfast was a usual you see at all Super 8's. Waffle, corn flakes and assorted breads. Whoever had anything to complain about this hotel just did it to complain and would complain about any place they went to.Genuine Hotels.com guest review
"Super8 Kemah Tx."
We noticed how nice and clean it smelled when we arrived and every single time we left and came back it was the same. Very family and kid friendly. Plan on staying here every time we go to Kemah or Galveston.Genuine Hotels.com guest review
the staff treated us like family it was a very opleasent stayGenuine Hotels.com guest review
"Less than expected"
They did not clean the room the 1st day; sheets were stained; ran out of food during breakfast 3 days in a row; no towels in the pool area; they did have big attitudes if you asked for assistance though!Genuine Hotels.com guest review
"Would stay again"
I think super 8 is a great value. It's not a five star hotel so with that in mind it was nice. Staff was friendly and accommodating. Could use some improvement but nothing really worth getting upset about. I would stay again. Great pool and sauna.Genuine Hotels.com guest review
"close to Kemah Boardwalk"
Staff was very friendly. Quick check in and check out. Indoor pool was cold tho.Genuine Hotels.com guest review
It was very nice the motel had a very clean look about it the room was clean and the minifridge and microwave was a nice touch. I would highly recommend staying there if your planning on visiting Kemah.Genuine Hotels.com guest review
"Clean and reasonably priced place to stay in Kemah"
We were in town for the NHRA Races in Baytown and decided to stay in Kemah on Friday night for all of the night life and entertainment there is to do and see in Kemah, Texas. Room was newly updated and very clean and quiet. Pool and hot tub were sparkling clean too. Would recommend and stay there again.Genuine Hotels.com guest review
The hotel was very nice and close to local attractions. Breakfast was totally carb driven, so if you are on a protein diet, you'll have to go elsewhere for breakfast.Genuine Hotels.com guest review
"Perfect for pre-cruise"
Extremely friendly staff.Genuine Hotels.com guest review
Very clean, nice I would vist again real soonGenuine Hotels.com guest review
Room was pristine in cleanliness. Breakfast room was appealing and food was fresh and good. Good location.Genuine Hotels.com guest review
"Couldn't sleep a wink"
The walks were so thin that we heard every cough, sneeze and snore all night long. My husband got no sleep at all. The toilets flushed so loudly that I woke up each time the neighboring guests used the restroom It completely ruined our stay.Genuine Expedia guest review
The room smelled like smoke, there was items in the room that were broke that could have been simply fixed. Like the lamp shades were falling apart the shower curtain rod was falling down so the curtain only closed in the middle of the shower. The blanket had burn holes in it like someone smoked in the bed. Just a reminder this hotel was a non smoking […] hotel. Really don't think I will ever stay there again. Read moreGenuine Hotels.com guest review
What a terrible experience. Rooms were not clean - found hair in the bathroom. The AC was not already on when we got to the room which is unacceptable during a hot Texas summer. The smell of chlorine was extremely strong on the first floor as soon as you walked in. We stayed on the 3rd floor which smelled like Indian food. I like Indian food a lot but […] don't want my hotel room to smell like it. The waffle machine at the continental breakfast didn't work. It just seemed like every corner that could be cut was being cut. Super 8 has lost my business for life due to my experience at this one hotel. Read moreGenuine Hotels.com guest review
"Great location, good price."
Great location, friendly staff and good price for the location. Some of the rooms see a little stuffy but it's clean. Have stayed there multiple times.Genuine Expedia guest review
"It was a family trip"
Overall for the price we paid, the hotel was great. The temperature of the pool and hot tub were not good. I think the temperature gauge must have been broken. The hot tub wasn't hot and the pool was too cold to swim in. I was looking forward to that perk, but it wasn't very relaxing. The breakfast wasn't worth eating, we ate somewhere else. The room […] was nice and clean though. Slept great. I would stay here again. The people were very friendly. Read moreGenuine Expedia guest review
"close to must sees"
The stay was nice though the continental breakfast was ok. The waffle maker did not work right and waffles were not done. Asked if they had more bread for toast. They didn't answer whether they had more or not and did not bring any. My daughter tried to get apple juice and all that came out was water. The motel was nice and clean. Loved the size of […] the room. Loved the in room coffee maker, refridgerator, and the microwave. The staff overall was very friendly and helpful. Read moreGenuine Hotels.com guest review
Overall it was a good hotel! Had a great time there and enjoyed the city!Genuine Hotels.com guest review
"was sufficient to our needs."
It was comfortable and beds were fine. Could have been a better breakfast.Genuine Hotels.com guest review
The hotel had recently undergone a remodel. The woman who checked us in was pleasant but was also bouncing a baby. All the walls are TURQUOISE green. There was trash and dirty diapers in the parking lot. There was an unpleasant odor in the elevator. We stayed on the third floor and choose the stair way the remainder of our stay. The tile floors were […] always wet from children coming from the pool and the floors were slippery. There was unknown substances between the top and bottom sheet. It appeared to be the crumbs from Fried Chicken. There is a note telling you not to rotate the TV but I was not able to see the TV from the chair in the room. I don't lay in bed to watch TV. I was very disappointed and will not stay in a Super 8 again. Read moreGenuine Hotels.com guest review
This was prepaid, arrived around 11am to let them know we were there but knew it was too early for check in. The family spent the day at the Kemah park, returning to the motel around 9pm, very hot & tired. It took 20 minutes for check in. Got to the room and the air was off. It had been a 100 degree day and was more than that. We turn on the air but […] nothing cool seemed to be coming out. Called the desk and was told to wait 30 minutes and if it was not working then, that I should go find another motel, no offer to look into the problem or offer another room. I went down to the desk after a bit, deciding that I did not care for the attitude and told them so and that I intended to report it. I was told that I and my family had to leave or they would call the police. I told them to go right ahead. It took until 2am for the room to finally cool down, The police, of course, never arrived. This is, beyond a shadow of any doubt, the worst and most absurd motel experience I have ever had. Horrible. Simply, horrible. Read moreGenuine Hotels.com guest review
"Disgusting hot tub!!! Hallway stinks of curry"
First of all, we booked two rooms a week in advance and even spoke to a rep from Expedia requesting the rooms to be together. I called the day of check in to verify this and they acted like they knew nothing about it, blaming Expedia. Needless to say, the rooms were not together. Staff was very unapologetic about the ordeal and made no effort to try […] and find two rooms together. The kids wanted to swim so after checking in, we went down to the pool. The smell of chlorine was SO strong that my eyes stayed teared up the entire time we were in there. The "hot tub" had a 6 inch or so layer of brown foam swirling around and the sides were also covered in the same dark scummy mess. I refused to let my children get anywhere near it, even to put their feet in it. We stayed on the 3rd floor and every time we had to go between the rooms (again down the hall) or to or from the elevator, the smell of curry was so nauseating. The only thing good about this hotel was the price. I guess the saying "you get what you pay for" was very fitting for our visit. Read moreGenuine Expedia guest review
The hotel was not very clean front desk had their baby up there ... When we went to check in we waited for ten minutes. For anyone to help us . I am very dissatisfied with the amount I paid for such a dump will not be staying here againGenuine Hotels.com guest review
"Mediyn budget, medium accomodations"
Have had worse hotels, had much better. Manager was very accomodating. Much room for improvement for the color chosen for the halls. Ice machine on 1st floor only even though looks like hook ups for ice machines on every floor. 1st floor rooms seemed to be for owners and family only. No luggage stand or dresser in room to put luggage on except on the […] floor which is not a good idea but, We only saw one roach. Good "unsecure" Wi-Fi. connection and , convenient stove, refridgerator, microwave and coffee pot in room . Slick tub for shower, recommend bring a bath mat. Satellite TV good picture. Overall, will try another place next time going thru that city. Read moreGenuine Hotels.com guest review
"Think Again for Next time."
The hotel staff was not the most helpful people. We needed an extra pillow, they smiled & said we are out of pillows. My wife forgot her toothbrush & asked if they have a machine or do they have some things for hygiene, they guy laughed & said no. We don't have those things. When we got in our room at midnight, the room was extremely hot. The AC was […] turned off the temp outside has been 95/100 degrees all-day & it took 2 hrs. to cool the room. The pillows on the beds are paper-thin. U need 2/3 pillows for 1 per. to feel comfortable & the beds where like sleeping on wood. We had a kitchen-net in our room, No cooking utensils & booby-pins were all over the sink area? The towels for the bathroom were white with a yellow-tint. Not Clean to us. Breakfast was honeybunn & coffee. When they ran out of food or coffee, they did not fill or replace what was used. So, if you did not get there early enough, your out of luck! Saturday morning we went to the beach when we came back our hotel keys did not work, remember we are on the 3rd floor so, we had to go back down & get new keys.The attendants in the hotel, did not speak good English always speaking mumbling. WiFi was sluggish poor signal on the 3rd floor. Elevators were dirty & grimy, suppose to be a new hotel? Coffee, was not replenished when they came & cleaned the room & then they took all our sweet & low we got extra for our coffee. How dare we have extra sugar & cream for our coffee. We will hopefully not stay at this hotel again! Read moreGenuine Hotels.com guest review
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