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Iberostar Quetzal All Inclusive, Playa del Carmen

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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Colorful Playa del Carmen hotel with spa and 8 restaurants

Near the ferry terminal

Iberostar Quetzal All Inclusive is steps from the Playa del Carmen waterfront and an 18-minute drive from the shops and bars on Quinta Avenida. You’re an 11-minute drive from the Playa del Carmen ferry terminal, which connects to San Miguel on the island of Cozumel in 45 minutes.

Aquatic adventures

A 35-minute drive down the coast gets you to the peaceful Cenote Chikin Ha, where you can swim and dive in underwater caves. When you need a break from the hotel's stretch of sand, the bustling main beach of Playa del Carmen is a 15-minute drive.

Massages on the beach

You can relax in 3 outdoor pools or with a spa massage in a beachside palapa, and if you're feeling active, there's a fitness center or water sports. The 8 restaurants offer eclectic dining from Mexican to sushi, and you can enjoy a cocktail in 4 different bars, or the nightclub.

Private balconies

The 350 air-conditioned guestrooms feature traditional, colorful decor with private balconies that open to views of the garden, jungle, or pool. Each room also comes with standard amenities such as WiFi, cable TV, and a minibar to help you feel at home.
Excellent4.3 / 5
  • Beautiful property with flamingos, monkeys and beautiful peacocks. The food and drinks…Mar 22, 2015
  • I went for a week with my two daughters (17/19) over Christmas. We had the most amazing…Jan 5, 2015
See all 186 Hotels.com reviews
From 2,930 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $188
  • Junior Suite
  • Ocean Front Superior Jr. Suite
  • Junior Suite, Oceanfront
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Iberostar Quetzal Reviews
  • Iberostar Quetzal
  • Quetzal Playacar Iberostar
  • Iberostar Playa Del Carmen
  • Iberostar Quetzal Playa Del Carmen
  • Iberostar Quetzal Hotel
  • Iberostar Quetzal All Inclusive Riviera Maya
  • Hotel Quetzal
  • Iberostar Quetzal All Inclusive
  • Playa Del Carmen Quetzal
  • Playa Del Carmen Iberostar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 100

WiFi is available in guestrooms for MXN 10.00 for 30 minutes (rates may vary)

In the hotel

Taking the kids?
  • Children's club
  • Supervised childcare/activities
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Scuba diving on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Snorkeling nearby
  • Beach umbrellas
  • Beach/pool umbrellas
  • Steam room
  • Beach towels
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
Services
  • Wedding services
Facilities
  • Garden
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Yard
  • Balcony
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old
  • Open from 10 AM until 5 PM

Not included
  • Airport transfers
  • Laundry/dry cleaning services
  • Scuba-diving excursions
  • Offsite tours

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Dining

The Bonsai Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Tropical Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required.

La Gondola Restaurant - This theme restaurant specializes in pizza and serves dinner only.

Palapa Uxmal Restaurant - This buffet restaurant serves breakfast and lunch.

La Marimba Steak House - This steakhouse serves dinner only.

Iberostar Quetzal All Inclusive, Playa del Carmen’s small print

Also known as

  • Iberostar Quetzal Reviews
  • Iberostar Quetzal
  • Quetzal Playacar Iberostar
  • Iberostar Playa Del Carmen
  • Iberostar Quetzal Playa Del Carmen
  • Iberostar Quetzal Hotel
  • Iberostar Quetzal All Inclusive Riviera Maya
  • Hotel Quetzal
  • Iberostar Quetzal All Inclusive
  • Playa Del Carmen Quetzal
  • Playa Del Carmen Iberostar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 100

WiFi is available in guestrooms for MXN 10.00 for 30 minutes (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Iberostar Quetzal All Inclusive, Playa del Carmen

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