All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAvenida Alonso de Cordova 5727, Las Condes, Santiago, Region Metropolitana, 7560927, Chile, ‏‎866-925-8648
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4.3 / 5Excellent

Score breakdown (from 146 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location was great, steps away from the Metro and not far from the big and upscale Parque Arauco mall. Staff was helpful and courteous. Décor is comtemporary, very nice. The only complaint is that the room was too small.
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Dear Guest Your comments are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Katherine Hormazábal Events Coordinator & PR Best Western Marina Las Condes
3 night family trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel, Good Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We had a nice stay but what really made it memorable was the hotel staff. Very friendly, attentive, polite and professional.
Genuine Expedia guest review
Other trip Feb 4, 2015
Alfredo
US
1.0 / 5Poor
"NO RECCOMENDED"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
small access for the parking, sub standard size of parking, additional cost was charge to the room for local taxes, no invoices this charges.
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
Hervin
US
5.0 / 5Outstanding
"Tour Santiago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice Citi. Hotel is for a nice place to going around
Genuine Expedia guest review
Other trip Jan 1, 2015
Alexis
US
4.0 / 5Excellent
"Very convenient for business and pleasure"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Modern look. Close to subway, and convenient to Parque Arauco shopping mall that has many restaurants. Breakfast was fine and had plenty tables. The area is in one of the more upscale business centers, so walking around is safe and even enjoyable.
Genuine Expedia guest review
Other trip Dec 19, 2014
JP
US
4.0 / 5Excellent
"Good hotel in the middle of Nueva Las Condes."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Comfortable room, however the A/C system never worked perfectly. The airport shuttle staff was very kind (Hector).
Genuine Expedia guest review
Other trip Dec 13, 2014
Antonio
US
4.0 / 5Excellent
"Nice business hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Location ok for business in Vitacura. Room confort is Fine but could be better, despite that, everything is in excelent condition
Genuine Expedia guest review
Other trip Nov 18, 2014
gus
US
2.0 / 5Fair
"The room is tiny and old."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Good location. But Tiny room. I don't recommend to stay here.
Genuine Expedia guest review
Other trip Oct 19, 2014
Iris
US
5.0 / 5Outstanding
"Excellent Hotel close the city's Financial Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. Excellent service. Near a Subway station. Very safe and secure.
Genuine Expedia guest review
Other trip Sep 28, 2014
Pablo (Mr. E)
US
5.0 / 5Outstanding
"One night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall it was excellent, their breakfast spread was very well presented, personnel was nice and helpful.
Genuine Expedia guest review
Other trip Sep 23, 2014
LL
US
5.0 / 5Outstanding
"Nice hotel close to malls and metro station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I liked the place, the city, but sometimes the staff is not the same as the others, i mean there is no standar of treatment.
Genuine Expedia guest review
Other trip Aug 13, 2014
Jhony
US
4.0 / 5Excellent
"Business Trip to Santiago de Chile"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I arrived early morning but Check-in time was 3PM, even thought no rooms were available they made all the effort to get me a room. I had to pay half rate but after traveling all night to get there it was ok. We had problems with the door lock but they were very efficient in replacing the door lock immediately and had it fixed with no other problems to report at Check In. Room is a bit outdated but clean and pleasing. Reminisce of the 1990's type décor.
Genuine Expedia guest review
Other trip Aug 4, 2014
Jarivera
US
4.0 / 5Excellent
"Great place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
the hotel its in a fancy Neighborhood near a huge mall and a park, but other than that you cant quite walk around and take pictures, pretty much 10-15 blocks around the hotel are apartments, there's a mini food market and BK near the Hotel, the room service food is very limited and expensive, great wifi in the room, not many channels on the TV, you can visit some museums and other malls near 20-30km, but in general if your just on business like me, its a nice hotel with a fair rate, remember that Chile is extremely expensive and a 5 star hotel can easily go by $250-500, the jacuzzi and pool were great after work. i recomend it
Genuine Expedia guest review
Other trip Jul 21, 2014
Gustavo
US
3.0 / 5Good
"BUSINESS IN SANTIAGO"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The location of the hotel s not suited for business travellers. No business center, no printer and no taxis...
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Dear Guest Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Yolanda Cabrera BEST WESTERN Marina Del Rey
2 night business trip Mar 23, 2014
Atti
US
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I like the Hotel is very good lovation, the food and prices at the restaurant is very good; I love to stay in the Best Western Hotel Marina
Genuine Hotels.com guest review
3 night family trip Jan 13, 2014
veronica
US
5.0 / 5Outstanding
"Excellent hotel witha very friendly staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The neighborhood is beautiful and there is a magnificent park nearby.
Genuine Hotels.com guest review
1 night trip Nov 29, 2013
Kahn
US
5.0 / 5Outstanding
"A perfect place to stay while exploring Santiago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The exterior of the Hotel was very understated...so we were pleasantly surprised by the well maintained modern sleek decor of the interior. Room was modern, clean, with substantive sheets and towels, small refrigerator, flat screen TV, and free internet. We first had a room next to construction and were quickly changed to a room with a terrific view of the city. There was a seemingly infinity pool on the top floor with an excellent 360 degree view of impressive Santiago sitting below the Andes. Whirlpool and workout room was also available. Free breakfast was excellent with eggs, bacon, a variety of Chilean rolls, sweet pastries, fruits, cured meats besides the usual yogurt and cereal, Service was attentive and gracious. This hotel was within walking distance of Park Araucano and Mall Parque Arauco. The Metro was only two blocks away. We enjoyed our stay at this Hotel immensely.
Genuine Hotels.com guest review
2 night trip Dec 22, 2012
LN
US
1.0 / 5Poor
"Disappointing hip Boutique hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The staff is unfriendly . I checked in late ---but in the morning I noticed that they gave me the worst room ----next to a big construction side. The wireless Internet did not work in my room , they refused to get me a normal taxi ,they wanted to book their totally overpriced hotel cars. my friend picked me up and had to pay parking fees for 10 minutes parking while I was coming down. This hotel will never see me again.
Genuine Hotels.com guest review
2 night business trip Sep 12, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel great staff the best location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very helpfull staff, turistic excursions available at a reasanable price (vineyards, ski, city tour). Nice and simple breakfast.The best location in Las Condes, two blocks from metro station and near malls.A little bit noisy in workdays mornings due to traffic.
Genuine Hotels.com guest review
2 night family trip Jul 20, 2012
A Traveler
US
5.0 / 5Outstanding
"The Staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel itself was beautiful. The service of the staff was 2 out of 5. Our first night at the hotel we arrived at nearly 1 A.M.. The concierge did not know anywhere we could go eat, outside of a Burger King. We do not eat fast food. For some time, we walked around aimlessly (not to mention lost), searching for something to eat. We were both famished from flying. Finally tired we returned, and asked if there was anything at all in the kitchen, such as almonds or olives. The answer was no. We proceeded to ask if we could get more mini bottles of whisky for our minibar, as there only were 2. The answer was no. As far as breakfast: I like to eat eggs for breakfast. There 2 choices, scrambled w/ ham or w/o. The eggs were runny. I still ate them with. I am not a sweets, cereal, or bread person. On our last day for breakfast, we had to leave to the airport by 8 A.M.. It was 7:15 and there is was no coffee, let alone food. Everything was still being set up. It was not until 7:45 that I got my cup of coffee and runny scrambled eggs. We ate quickly and left. Based on this service and food experience I would not rate this hotel 4 stars. Also, the pillows on the beds were quite hard and uncomfortable. For the prices the hotel asks for for night, outside of hotel.com prices, I would not go back. I would rather stay at the Grand Hyatt for nearly the same rate but 24 hour room service and top of the notch staff attention.
Genuine Hotels.com guest review
2 night business trip Jun 21, 2012
A Traveler
US
4.0 / 5Excellent
"Business in Las Condes"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a perfect place to stay with easy access to the Las Condes financial area. The only negative part of this stay was the lack of a business center, and being overcharged by the hotel taxi. We recommend you stand curb side flag a cab and save a bunch of cash.
Genuine Expedia guest review
Other trip Jun 26, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, staff made you feel welcome from the minute you arrived. Handy location to subway and well priced would go back here in a flash
Genuine Expedia guest review
Response by Best Western Premier Marina Las Condes
Dear Andrew Thank you for your comments they are very important to us and we value your feedback its help us to make improvements and give a better experience in the future to our guests. We hope you will come back and see us again soon. Best Regards, Katherine Hormazábal Events Coordinator & PR Best Western Marina Las Condes
Other trip Mar 2, 2015
Andrew
AU
3.0 / 5Good
"Expensive for whats on offer."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Really good location but felt like the price charged was bit on the higher end.Breakfast was really basic!
Genuine Hotels.com guest review
4 night business trip Nov 30, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly and helpful staff very clean and lovely breakfady
Genuine Expedia guest review
Other trip Aug 2, 2014
lana
AU
3.0 / 5Good
"Brand new hotel, too much noise"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was nice but the staff was not very polite nor helpful Somebody called to my room ( wrong number) very early about 6 times, I called reception and the guy was very defensive and rude telling me that no one from the front desk had called; he did not give me any advice or solution Then at 9 am the cleaning lady was knocking on all the doors right next to my room to see if she could enter to clean, waking me up I decided to leave and go elsewhere
Genuine Expedia guest review
Other trip Mar 23, 2014
adriana
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was virtually brand new, service was good, attentive staff, pool on rooftop was nice. Only complaints were that our bar fridge was locked in the room, no tea, coffee or milk. We had room service (vegetarian lasagne) which was pretty average. Location wise it probably suits more of the business traveller as its fair way out of the centre of town but surrounded by newer office buildings.
Genuine Hotels.com guest review
1 night romance trip Jan 14, 2014
Peter
AU
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This Hotel is wonderful..good location and good breakfast, nice people work here they treat passengers very good it is very clean, modern.
Genuine Hotels.com guest review
1 night trip Jan 10, 2014
veronica
MX
4.0 / 5Excellent
"Modern hotel and amenities"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel and subsequent reviews were spot on. Best Western Premier Marina Las Condes, is in an ever expanding and developing area, replete with modern conveniences, within close proximity to services and access to transportation that every traveller may expect. Hotel staff were nothing short of courteous and friendly, willing to provide guidance and information at a moments notice. From arrival until departure, our experience with hotel and staff was one of simplicity and charm. A selection of breakfast foods were provided in a buffet style, and while the selection remained constant from day to day, there was enough variety to make every morning a little different. Staff were warm and welcoming, willing to provide information and insight at a moments notice about restaurants, malls, access to transportation and tour buses/groups. Great first time experience in Santiago, Chile.
Genuine Expedia guest review
Other trip Dec 31, 2013
Edmondo
CA
2.0 / 5Fair
"Looks can be deceiving"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Reception staff have an unwillingness to explain anything in English and this can cause you a problem. The swimming pool and jacussi were not working with no plans to reopen.
Genuine Expedia guest review
Other trip Dec 4, 2013
Rob
GB
4.0 / 5Excellent
"Good business hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
A good 4 star hotel: good room, good restaurant and reasonable breakfast. Polite and helpful staff (some very helpful). Great location. Look no further if the price is right.
Genuine Expedia guest review
Other trip Dec 8, 2012
Martin
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location if you want peace & quiet BUT located a long way from the 'old' city with no public transport to and from the 'old city' highlights.
Genuine Hotels.com guest review
2 night trip Oct 5, 2012
A Traveler
AU
3.0 / 5Good
"Smiles and good morning cost nothing!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was average. We were there on business so it was ok for our purpose. The reception staff were efficient but not friendly.They need to smile more. The door staff were very helpful and willing to help with taxi's and information on where to go. The breakfast staff were unfriendly - again no smiles or good morning unless prompted. However, the staff in the restaurant especially the Maitre'd were lovely. The food was also excellent in the restaurant.
Genuine Expedia guest review
Other trip Oct 14, 2012
A Traveler
AU
4.0 / 5Excellent
"6 days in santiago"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our room was a basic design with one wall of glass overlooking the suburb. It was clean and well situated in the las condes suburb. The buffet breakfast catered more to the South American appetite then the Australian but was substantial and the staff were very dutiful and willing to please. There is free wifi and an adequate exercise room. The pool which is situated on the 12th floor was not heated so could not take advantage of the water or the lovely views. There was no ironing board and iron and no coffee/tea making facility but if requested they were made available.
Genuine Expedia guest review
Other trip Sep 5, 2012
Nikki
AU

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"exclente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excelente hotel..
Genuine Hotels.com guest review
4 night romance trip May 21, 2015
alfredo
AR
4.0 / 5Excellent
"Ótimo hotel, excelente localização."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Local seguro, a 5 min caminhando do shopping passeio Arauco, certamente ficaria no mesmo hotel novamente!
Genuine Hotels.com guest review
5 night romance trip May 16, 2015
Roberto
BR
5.0 / 5Outstanding
"ubicacion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy Bien ubicado
Genuine Hotels.com guest review
2 night business trip May 12, 2015
Alfredo
MX
5.0 / 5Outstanding
"Altamente recomendado"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelentes instalaciones, muy bien ubicado, y su personal muy amable
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Estimada Mariela Quisiera agradecer el tiempo dedicado al evaluarnos, su opinión y comentarios son muy importantes para nosotros y los valoramos ya que nos permite saber que estamos haciendo un buen trabajo. Esperamos vuelva pronto a hospedarse con nosotros para entregar una experiencia superior. Cordialmente, Katherine Hormazábal Coordinadora de Eventos y RR.PP Best Western Marina Las Condes
1 night family trip Apr 16, 2015
Mariela
CL
3.0 / 5Good
"잠깐 묵기에는 괜찮은 듯"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
호텔은 깔끔 단 가장 싼방을 예약해선지 방이 좀 작았고 바로 앞에 건물이 있어서 전망이 별로. 식당은 괜찮았음. 잠깐 묵기에는 괜찮은 듯
Genuine Hotels.com guest review
1 night trip Mar 23, 2015
A Traveler
KR
5.0 / 5Outstanding
"EXCELENTE HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
HOTEL MUITO BOM DENTRO DAS EXPECTATIVAS. RECOMENDO
Genuine Hotels.com guest review
3 night romance trip Apr 2, 2015
ALEXANDRE
BR
5.0 / 5Outstanding
"Muy buen Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
me gustó mucho, limpio, bonito, sin ruido las habitaciones, excelente el desayuno
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Estimada Lilian Quisiéramos agradecer su tiempo al evaluarnos. Su opinión y comentarios son muy importantes para nosotros y los valoramos. Gracias por indicarnos que le gustó durante su estadía nos reconforta saber que estamos haciendo un buen trabajo. Esperamos que vuelva pronto a hospedarse con nosotros para así poder entregar una experiencia superior. Cordialmente, Katherine Hormazábal Coordinadora de Eventos y RR.PP Best Western Marina Las Condes.
3 night family trip Apr 25, 2015
Lilian
CL
5.0 / 5Outstanding
"Altamente recomendable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
La estadía fue muy buena, la atención del personal exelente
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Estimado Huésped Agradecemos el tiempo dedicado al evaluarnos. Sus Comentarios son muy importantes para nosotros ya que nos ayudan a implementar mejoras para poder entregarle un servicio de excelencia en el futuro a usted y todos nuestros huéspedes. Nos alegra haber cumplido con sus expectativas durante su estadía y esperamos vuelva pronto a hospedarse con nosotros. Cordialmente, Katherine Hormazábal Coordinadora de Eventos y RR.PP Best Western Marina Las Condes
4 night trip Apr 18, 2015
A Traveler
AR
3.0 / 5Good
"atendimento"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Atendimento no check in não foi muito bom, havíamos reservado um quarto com cama king e nos mandaram para um quarto com duas camas de solteiro.
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2015
Patricia da S
BR
5.0 / 5Outstanding
"Voltaria sim!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
excelente quarto e restaurante. um quarteirão do metrô
Genuine Hotels.com guest review
5 night romance trip Apr 10, 2015
Mario Luiz
BR
5.0 / 5Outstanding
"exelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
exelente
Genuine Hotels.com guest review
2 night business trip Apr 7, 2015
A Traveler
AR
5.0 / 5Outstanding
"EXCELENTE RELACION PRECIO SERVICIO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bien
Genuine Hotels.com guest review
2 night romance trip Apr 9, 2015
GONZALO
CL
5.0 / 5Outstanding
"Perfeita"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfeita!!!! hotel excelente, limpo, confortável, o bairro Las Condes é espetacular, metrô pertinho do hotel, café da manhã excelente com frutas, frios, pães etc completo, dar pra ir ao principal Shopping Park Arauco a pé
Genuine Hotels.com guest review
5 night romance trip Mar 27, 2015
Luciana
BR
5.0 / 5Outstanding
"Un gran lugar para hospedarse en Santiago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Como siempre la atención de este lugar es muy buena. El servicio en general. Solo recomiendo que tengan más planchas por que en las mañanas cuesta trabajo que le lleven a uno una a lahabitación.
Genuine Hotels.com guest review
5 night business trip Mar 20, 2015
Karla patricia
MX
5.0 / 5Outstanding
"Experiência sensacional a um custo racional."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fui com minha esposa e um casal de amigos e passamos 4 dias no hotel. Estacionamento gratuito foi uma ótima introdução ao hotel. A recepção é ágil, atenciosa sendo que o grande número de hóspedes que entravam e saíam de forma alguma fez com que nossas requisições fossem atendidas com lentidão. O quarto é novo, cama king (enorme!!!) colchão novo. Banheiro limpo e chuveiro com excelente fluxo de água! A decoração é clean e moderna. Ar condicionado do quarto de fácil regulagem e silencioso. Isolamento acústico e cortinas black out o tornam ainda mais agradável. O bairro de Las condes é um bairro comercial mas a noite oferece opções excelentes de lazer e para se fazer refeição! Ajudado principalmente pela localização excelente do hotel, próximo do parque Arauco e Shopping anexo ao parque! Em resumo, custo benefício fantástico. Para finalizar, o café da manhã incluso na diária também tinha uma grande variedade de alimentos e boa reposição. E mais: imperdível a piscina na cobertura do hotel que além de ser aquecida (não é termal!) tem uma hidromassagem para 4 adultos aí sim o extremo do relaxamento! Para quem conhece a rede Best Western (rede low cost americana) este hotel é da linha mais premium, por isso perceba que se chama Best Western Premier. Reserve é não se arrependa.
Genuine Hotels.com guest review
4 night trip with friends Mar 21, 2015
Hideki
BR
4.0 / 5Excellent
"Buen hotel en Santiago!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fue excelente!! El hotel está muy bien. La localización es muy buena, cerca del Metro y de los Centros Comerciales. La atención del restaurante del hotel debe mejorar: Hay poca gente atendiendo y el servicio es muy lento. Mi comida la trajeron totalmente fría. A solicitud medio la tibiaron después de otros quince minutos.
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Estimado Huésped Agradecemos su evaluación y comentarios. Nos alegramos que su experiencia en general la describiera como "excelente", nos motiva a mejorar cada día para entregar cada vez un mejor servicio a nuestros huéspedes. Con respecto a su experiencia en el restaurant, lamentamos el no haber cumplido con sus expectativas y esperamos que considere una nueva estadía para poder revertir esta situación. Cordialmente, Katherine Hormazábal Coordinadora de Eventos y RR.PP Best Western Marina Las Condes
2 night romance trip Mar 12, 2015
A Traveler
ES
5.0 / 5Outstanding
"buen hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
muy bien todo, ubicación perfecta. Sólo un poco de demora en el servicio al cuarto.
Genuine Hotels.com guest review
Response by Best Western Premier Marina Las Condes
Estimada Yorka Agradecemos el tiempo dedicado al evaluarnos. Sus comentarios son muy importantes para nosotros y nos ayudan a mejorar cada día para entregar un servicio de excelencia como usted y todos nuestros huéspedes merecen. Lamentamos la demora ocurrida y esperamos nos dé la oportunidad de revertir esta situación en una nueva estadía. Cordialmente, Katherine Hormazábal Coordinadora de Eventos y RR.PP Best Western Marina Las Condes
1 night trip with friends Mar 12, 2015
Yorka Andrea
CL
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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