Kastle Inn Motel-Renfro Valley/Mount Vernon - Mount Vernon

it was nice

Genuine Hotels.com guest review

not good

Genuine Hotels.com guest review

We arrived at 5 pm. No one was in the office. Office was opened, we went in and called and could hear ourselves on the answering machine--30 minutes later the man who was to be in the office came strolling across the street from a resturant. He said he had to take a bathroom break; we figured as long as it took him, he must have had a big problem. I […] had reserved a room with 2 double beds. He gave us a room with a single bed. The room was so small that you could hardly turn around in it. I would not recommend this hotel/motel to anyone. Read more

Genuine Hotels.com guest review

There was no breakfast offered and the attendent at the main desk was often absent. On the whole, we were satisfied with the hotel. Nothing special but very clean and everything worked well.

Genuine Expedia guest review

The motel needed serious updating. The air conditioner leaked on the carpet near the door and was very wet. The room wasn't as clean as we are used too. There was no soda machine where we could purchase pop or water. The cold water was not cold and the plumbing in the bathtub was not working very well. There was a live rooster crowing in the parking […] lot early in the morning, so you really didn't need a wakeup call. When we got there the door to the room was sitting open, so the room was very humid and stuffy. Read more

Genuine Expedia guest review

Very outdated and unkept. Even the simple things such as cleaning up the parking lot is ignored. Pool area is grown up with weeds and torn up and no sign of a desire to refurbish. We saw bloody towels and sheets sitting in the stairwell pilled up in a mop bucket. The towels in our room were worn and stained as was the mattress and box springs.New carpet […] in the room and new tile in the bathroom but furniture very tired and worn out. TV extremely small and outdated, maybe a 19 inch from the 90s. Just an all around disappointing stay. Read more

Genuine Expedia guest review

We found 3 unknown bugs in room. The tv reception was very bad. Older air conditioning unit was loud and ran all night.No swiiming pool. The pool looked like it hadn't been used in along time.The inn management seemed unconcerned about our issues. We had booked a 2 night stay and after the first night we checked out and found a better motel. I would […] not recomend Kastle Inn in Mt. Vernon, Ky. Read more

Genuine Hotels.com guest review

The map on the internet showing the location of the motel was about 3 miles off (gave motel copy of map). The motel had 2 ice machines - neither worked (they did provide ice at the front desk). Could not understand the instructions given by the clerk on how to get the internet on my computer (needs to be in writing). They do not allow long distance […] phone calls from your room - this was a major inconvenience . Read more

Genuine Hotels.com guest review

It's terrible. No pool as advertised, the bed had more lumps than a sack of potatoes the floor was better to sleep on. All tv channels had static. And no view as advertised. Highly not recommended

Genuine Hotels.com guest review

Rates were reasonable for the area; hotel was neat, clean and convenient. It was quiet and I would go there again.

Genuine Hotels.com guest review

Motel is close to the interstate. With its high up location I doubt if noise will ever be a problem. The only food close by is Mexican or pizza. In season I expect the valley resturants are also open. If you are tired and want a quite place to sleep at a price that will help with your travel budget this is a good place to stay.

Genuine Hotels.com guest review

I found the motel to be clean and well maintained. The furniture was solid, and the bed was comfortable. I returned every evening to find the room thoroughly cleaned and everything in proper order. Kastle Inn is convenient to I-75 and has two restaurants next door and shares a driveway with a gas station. It is also close to the Renfro Valley entertainment […] center. And anything you might need can be found in Mt VErnon, just a very few minutes away. I would recommend it to anyone seeking a clean and comfortable motel at reasonable rates. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This Inn was a pleasant experience in a quaint little town. The only major complaint I had was not enough linen supplied and linen was not softened . This is not a fancy motel but nice enough for it's location.

Genuine Expedia guest review