La Quinta Inn & Suites Austin/Cedar Park/Lakeline - Austin

We came for business for two nights. The reservation was missing for one of our rooms. The printer in the business center was out of toner and they couldn't find any in the office so we had to dash out to a kinkos to print our documents. The power went out at night and because the alarm clock didn't have batteries, we didn't get a wake up alarm. The […] front desk didn't seem the least bit concerned with our inconvenience. We will never take this risk again and will stay at Courtyard Marriott. Read more

Genuine Hotels.com guest review

Good location, friendly folks, however few frills and very basic rooms - sort of a dorm feel. It will work for a night....

Genuine Hotels.com guest review

This is the second time I've used hotels.com and it will be the last. After booking through your site I called the hotel to confirm only to find out that your company has been overbooking this property by at least 5 rooms. Luckily the staff at this site worked with another La Quinta nearby and was able to get me the rooms I needed. I would give the […] highest marks to the staff at this hotel and also the La Quinta in Cedar Park, which gave me rooms at the rate I reserved through hotels.com. My previous encounter win hotels.com was in Houston in February 2013. I was traveling for business and called hotels.com and gave the agent a specific address and asked to be as close as possible to this address as I had an early meeting and Houston traffic can be really bad. The agent assured me the hotel she reserved for me was only minutes away when in fact it was on the opposite side of town at least 20 miles away. I am amazed that a company whose sole job is booking hotel rooms can do such a poor job. I would rather sleep under a bridge than book another room using hotels.com. Read more

Genuine Hotels.com guest review

I'm not sure when this hotel was built but the establishment is outstanding. It seemed brand new. The staff was very professional, helpful and extremely courteous. I will be staying here everytime I'm in Austin, no matter where my business is.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location isn't anything special, but it's what allows for guests to have a solid quality hotel at very reasonable prices. Room was clean, only issue is the free breakfast can be a bit of a madhouse. Rearranging the food lineup would help a lot, eg put drinks on one wall, food on the other.

Genuine Hotels.com guest review

The hotel's location was very convenient. It is close to parks and there's plenty is retail stores and restaurants. The hotel has a nice modern decor and it is very clean. The staff is very friendly and made us feel welcomed.

Genuine Hotels.com guest review

Not all La Quintas are created equal. I have stayed at two in recent memory that were rather run down. This La Quinta is a great place to say with only one caveat. The walls of my room were a bit thin, and I could hear conversations in the room next door (however, I got to sleep by playing static on the bedside radio).

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

In most situations I would not have considered this hotel but because of the reviews decided to give it a try. Very surprised and satisfied that I gave it a go. Place seems fairly new inside. Everything was as good or better than a higher tiered property. I'll be back

Genuine Hotels.com guest review

Personnel were extremely friendly and eager to please. Will stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would never stay here again because their management is horrible and they tried to charge me an extra $250 for incidentals when there was nothing that went wrong with the room. It was a charge to try and see of the could get away with it.

Genuine Hotels.com guest review

The hotel is conveniently located near the Town & Country Sports Complex and near the mall; definitely the place to stay for those from out of town coming into Austin for tournaments.

Genuine Expedia guest review

Very nice and friendly staff

Genuine Hotels.com guest review

The staff was polite and very helpful. Room was very clean. Location was excellent. Breadfast was fresh and tasty. Will stay again.

Genuine Expedia guest review

It is a lovely hotel with smiling staff and great service. The breakfast area is always clean and well stocked and the rooms are big and roomy. The location is easy to find and the area is very quiet even though it is close to 183.

Genuine Expedia guest review

Updated room, loved the wallpaper on the accent wall. Nice vessel sink in bathroom. Close to Lakeline Mall. Only concern was breakfast items not replenished. By 8:30, everything's gone! We will stay here again.

Genuine Hotels.com guest review

Everything seemed brand-new, even though the staff said the hotel was 2+ years old. Fluffiest towels I've ever seen outside of a five-star hotel. Location is very near a major highway, but set back enough to be very quiet, and our room overlooked trees and open space, not concrete.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Met expectations. Good value. Good location for my trip. Not much else to say.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Brand new hotel, on a very quiet end of a road. Had the pool to ourselves, close to Cedar Park Center (about 10 miles, close enough for us!) and the breakfast was hotel fare. The services were great; everything we asked, we got. Room was great, the only drawback was no restaurant listings or menus or even a yellow pages in the room.

Genuine Expedia guest review

Very clean, friendly staff. What else could anyone want?

Genuine Hotels.com guest review

The place was very clean and the staff efficient and friendly. Unfortunately the hotel was packed and it was very noisy at night with doors slamming and people talking loudly in the halls. The bed wasn't really comfortable to me, but if the noise hadn't kept me up I probably wouldn't have noticed. The location is great though, so will probably give […] it another try in the future. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The service was great, the room was clean after a long day of work in my business trip, every day they changed towels and the bed was ready to be used every night. The staff was kind ready to help when needed. Overall I think my stay in this hotel was very pleasant.

Genuine Expedia guest review

Thoe hotel was clean, the service was good...in general a very comfy stay, if I get back, i´d stay at the same place.

Genuine Hotels.com guest review

It has been a while since I have stayed in a LaQuinta, so I was very pleasantly surprised by how nice this hotel was in amenities and service. Everything was new and the interior design was very modern and bright. The room design was superb with a pull-out table on rollers that I used as a desk and then as a side table so I could eat breakfast in bed. […] The customer service was outstanding; the front desk staff was very friendly and greeted us like family every time we returned/departed. Upon our arrival, the smell of fresh baked cookies greeted us - and to my surprise, there were actual fresh chocolate chip cookies for us! The morning breakfast bar was substantial and offered some healthy choices like fruit, yogurt, bagels. For dinner, there were plenty of restaurants (Kim Phung, Panera Bread, Texican Cafe) and shopping (Target, Ross, Lakeline Mall) nearby (within 10 minute drive time). And the pillows in the room were super comfy and the shower was generous in size. We planned to try out the pool and hot tub on evening, but our room was so comfortable, we fell asleep early! My husband and I loved our stay and even extended it an extra day. I would recommend this hotel and I plan to re-book it upon my return to the Austin/Cedar Park area. Read more

Genuine Hotels.com guest review

This hotel is new. Beds were comfortable, room was large and breakfast was decent.

Genuine Expedia guest review

This hotel is new--only 2 years old. Very clean and the staff is very friendly. I'd stay there again.

Genuine Hotels.com guest review

room was nice, pool needed some updating

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was not crowded. It was clean and the air conditioner worked great! The outdoor pool was simple and clean. The location is isolated but close to the mall. I'd stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We really enjoyed our stay. The room was fantastic. Thanks again, we will be returning for future vacations. Lastly, the staff was great...

Genuine Hotels.com guest review

Nothing really bad about the hotel in general, just not what we are used to. Chose this hotel strictly because of location.

Genuine Expedia guest review

Very clean and up to date. Stayed one night with family and all were pleaaed

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was a wonderful surprise. This is a newer LaQuinta. Very clean. The Staff was friendly and greeted us warmly. It was quiet and peaceful.

Genuine Hotels.com guest review

Convenient, affordable, clean, new and comfortable.

Genuine Hotels.com guest review

Too noisey, but I was moved and that ended up fine. Walls are thin, you can clearly hear other conversations, TV's, music, and it's not good.

Genuine Expedia guest review

Was really enjoyable except for the bus of kids that were running up and down the hall. Was not expecting a full breakfast. That was great. Parking was close and easy and the room was very comfortable. Wish we could have stayed another night or two. We will be coming back to stay there again next time were in Austin!

Genuine Hotels.com guest review

Arrived a little early for check in on a Sunday afternoon, but the very helpful and friendly lady at the desk found us a very bright, clean and comfortable room on the third floor. Only problem was the elevator was died over the weekend. Why wouldn't there be an elevator service on call for that very problem?! Upper floor guests were being moved to […] the first floor if they had physical problems climbing stairs, and that was highly considerate. Climbing stairs wasn't a problem for my wife and I, it's what we normally do, so no problem. We liked the location and the fact that the hotel is about two years old and one of LaQuinta's new-look hotels. Very pleasant colors and decore. My only complaint was that the walls were thin and we could hear a next door guest's loud TV after 11 p.m. on Sunday night. This is a pet friendly hotel (not all La Quinta's are) and that gets extra points with us for future stays. The hotel is very quiet, and it's a little off the beaten path at the end of Lakeline Mall Drive by itself, so having an up to date GPS is probably a must. Very easy location for shopping and restaurants that are very close by, with easy access to Highways 183 and 45 if you're traveling to another part of the Austin area. Great staff, clean and safe hotel! Read more

Genuine Expedia guest review

location was great, staff was friendly, hotel was clean, wireless internet worked fine, reasonable rates

Genuine Hotels.com guest review

Hotel was nice and new. The only downsides were the pool hours and the location of my room. We got the first suite next to the office and heard every single person come by during the stay. There were tile floors so it was a lot of noise. Other than that, very nice for a La Quinta

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is pretty new and it shows. Comfortable beds, new furniture. Hotel is well kept. The breakfast is mediocre but it is expectable. I will stay there again.

Genuine Hotels.com guest review

Room was great except the extended mirror's light did not work. Very hard to see while putting on makeup, but overall good stay.

Genuine Expedia guest review

We stayed here one night. The staff were very friendly and extremely helpful. The woman at the front desk was superb at helping us find another rental car after a mix-up on the rental car we had reserved before we flew into Austin. Our room and the hotel were both very clean. Everything worked fine, and there was plenty of space in our room. It appears […] to be an Inn that was recently built. The included breakfast was decent--a little better than what you would expect at such places. --a great place at a relatively cheap price! Read more

Genuine Hotels.com guest review