All hotels in Riverhead, New York, United States of America
1 room, 2 adults
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1830 W Main St, Riverhead, NY, 11901, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 151 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.4
  • Neighborhood
    4.0
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4.0 / 5Excellent
"Nice accomodations, staff not as accomodating"
My boyfriend and I had decided to spend a relaxing two days in the Hamptons. Granted this hotel was a little further away than we had realized, but the room served us well. It could use Central Air as it was difficult to regulate the temp in the room, it was either too hot or too cold. Also, the hotel is understaffed, or several members are just frazzled and unfriendly. While some were very nice, a few acted is they were too busy to answer a few question, i.e. wifi, being seated in the hotel dining room was also quite an experience in itself. At 9pm on a Monday night we were told there where no tables available due to pending reservations; so we sat at the bar, where service was also very slow, and watched only 6 other people enter the restaurant the rest of the night, and two of those were only having drinks at the bar.
Genuine Hotels.com guest review
2 night romance trip Jul 20, 2015
John
US
4.0 / 5Excellent
"Girls Trip!"
We stayed for a friends birthday and had a wonderful time. The hotel & bistro staff was so accommodating and fun!
Genuine Hotels.com guest review
1 night trip with friends Jul 21, 2015
Alisha
US
5.0 / 5Outstanding
The room was neat and clean the refrigerator was already in the room. The staff was friendly and courteous
Genuine Hotels.com guest review
2 night trip with friends Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
"Quick Overnight"
We stayed for a quick overnight after traveling and seeing family. Our experience was very good.
Genuine Hotels.com guest review
1 night family trip Jul 8, 2015
A Traveler
US
5.0 / 5Outstanding
Super clean. Well appointed. Tiny room. Convenient to Expressway and outlet shops.
Genuine Hotels.com guest review
1 night romance trip Jul 5, 2015
Robert
US
3.0 / 5Good
"Expensive room, awful hotel restaurant."
Decent hotel - room was very nice. Overall expensive for what you get for the room. Hotel restaurant was used for dinner and breakfast. Very very expensive, bad service and food was not good.
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
A Traveler
US
4.0 / 5Excellent
Everything was fine
Genuine Hotels.com guest review
1 night family trip Jun 27, 2015
Nariman
US
4.0 / 5Excellent
great services
Genuine Hotels.com guest review
1 night business trip Apr 2, 2015
A Traveler
US
4.0 / 5Excellent
"quality of service"
The were very friendly and the service was excellent.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Awesome restaurant in the hotel.
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Robert
US
5.0 / 5Outstanding
"Great getaway"
Excellent all. Around
Genuine Hotels.com guest review
3 night romance trip May 15, 2015
MArgarett
US
5.0 / 5Outstanding
"Would stay here again"
The hotel was better than I expected. The rooms are on the small side and the decor is questionable, but it's clean, had a very good (small) bathroom and the beds were comfortable. Had breakfast there and the food was very good.
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"If you want to impress your kids"
I took my 3 kids to the aquarium in river head and stayed over night. We had a great dinner in the hotel restaurant and the room was so nice the kids "wow what a great room " they loved the bathroom glass shower lol
Genuine Hotels.com guest review
1 night family trip Apr 11, 2015
Kevin
US
5.0 / 5Outstanding
"Great hotel"
One of the best hotel stays ever.
Genuine Hotels.com guest review
2 night business trip Apr 1, 2015
Craig
US
5.0 / 5Outstanding
"Wedding night"
We checked in at 9pm and went to the restaurant for something small to eat. We were told that they had 6 reservations ahead of us but would call our room when a table was ready. We got a call 15 minutes later and were seated right away. I mentioned to the waitress that we had eaten earlier and it was our wedding night so we were just looking for a snack. We ordered a few apps and a flight of wine. The waitress comped us for the wine which was unnecessary but very much appreciated. Top notch service all around. The masuesse at the spa gave my wife a great massage. Overall wonderful time staff was fantastic. Asked for a late check out and was given it with no questions asked
Genuine Expedia guest review
Other trip Apr 13, 2015
russell
US
3.0 / 5Good
"My Stay"
I was put into a wheelchair accessible room when I asked for one queen bed vs two double beds. Why would they do this is beyond me. I didn't realize this until I was settled in. I saw the large bathroom and the grips in the shower, now shower door and two peep holes one low enough for a wheelchair to reach. I was not pleased about this but seeing it was one night I just lived with it. Why would the hotel personnel do such a thing? I was not handicap! There was NEVER anyone at the front desk always in the back and you had to call out to them to come to the front. Unprofessional
Genuine Expedia guest review
Other trip Mar 31, 2015
M
US
3.0 / 5Good
"Attractive, but some flaws in heating/ac system"
In many respects, this is a very nice place, and it was the most economical big name. It is attractive. The room is comfortable--although I would not have liked to squeeze two in the smallish room. There are some problems, though. First, the walls are surprisingly thin. Someone fools around next door, you'll probably know. The walls aren't paper thin, but there isn't much noise avoidance. Someone takes a shower--you'll probably hear it if your bathroom door is open, depending on configuration of various rooms, of course. Most importantly, however, and a real deal breaker is the heat/ac system. It works with blowers that are incredibly noisy. When they kick in periodically, it is loud enough to wake you up. It did me, anyway. Whenever the projected temp was breached, it kicked in and it seemed like I'd wake up every couple of hours. This system was truly annoying. I flipped a coin between whether I wanted to freeze or be groggy from lack of sleep. Yes, I am a light sleeper, but yes, they are pretty noisy, even when the fan is on low. The breakfasts, btw, were fairly expensive. A 3 egg omlette with the included array of ingredients and a pot of coffee, plus tax and tip could push up close to $30. There weren't too many ways to get out for much less than $20 unless you're not planning on eating. They get away with it because they can--they have a captive audience. It's not easy to drive around early in the morning.
Genuine Hotels.com guest review
4 night business trip Mar 23, 2015
A Traveler
US
4.0 / 5Excellent
Resturant was good - close to outlets about 20 min from vineyards
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"GREAT"
I JUST WANT TO SAY GOOD JOB TO THE ONES WHO WORKED ON 03/13-14/2015
Genuine Hotels.com guest review
1 night romance trip Mar 12, 2015
melvin
US
4.0 / 5Excellent
Great location, lovely staff. Beautiful bar area and restaurant.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely"
The hotel was very nice. Everything was clean and modern, well-decorated. The staff was warm and accommodating. The restuarant was very nice and the food was great. We could not enjoy the pool or patio due to snow. But the outdoor area seemed pretty. Continent to the LIE and Tanger Outlets.
Genuine Expedia guest review
Other trip Feb 17, 2015
sarah
US
4.0 / 5Excellent
"the price is right at this glorified motor inn."
This lovely place should be a role model for all who grew up traveling with their parents and staying at road sides. they should all be like this. A charming bar and pool area. a restaurant with a very upscale and expensive menu. most of all a modest charge when traveling with my 2 dogs.
Genuine Expedia guest review
Other trip Feb 6, 2015
janet
US
5.0 / 5Outstanding
"Great experience and price!"
We live about 45 minutes from the vineyards, but did not want to risk drinking all day and driving back. The room at the Indigo was an amazing price so we went for it. Our stay was close to perfect. The bed was comfy, the room and bathroom were spotless and the front desk was great. A lot of people noted that the rooms were very small. I disagree, they were fine for what we needed. My only compaint would be the AC unit. I like sleeping in a very cold room, but we actually needed to open the window (in January) in order to cool off our room. I think our unit was just broken/frozen. I've been known to freeze an AC system every now and then :)
Genuine Expedia guest review
Other trip Feb 6, 2015
Erica
US
5.0 / 5Outstanding
"Great hotel"
We stayed over night because we went wedding near by and we had a great experience !!!!!
Genuine Expedia guest review
Other trip Feb 2, 2015
Eliana
US
4.0 / 5Excellent
"Very comfortable bed!"
Spent three nights with girlfriend, visiting family. Bed, linens, and pillows were fantastic. Bathroom was nice, could have had more towels stocked, but front desk was helpful. Wi-fi was sporadic.
Genuine Expedia guest review
Other trip Jan 20, 2015
Mitch
US
5.0 / 5Outstanding
"Great hotel!"
Very nice, clean and quiet hotel. Cool decor inside and nice bar as well.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
This is relatively new hotel with nice interior at an acceptable price range.
Genuine Expedia guest review
Other trip Jan 9, 2015
Kenny
US
5.0 / 5Outstanding
"Getaway"
Loved it. Food was great. The room was clean and the staff was friendly. It is a very cozy hotel. Had a great time!!
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Cozy boutique hotel by the outlets"
A hidden gem near the outlet malls. Very nice décor, restaurant and event space on the lower level. I visited in winter, and look forward to sitting poolside in the summer.
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
Maxine
US
5.0 / 5Outstanding
"Great Thanksgiving stop over"
We are from Rhode island and stay here each Thanksgiving while visiting family. Discovered it is around the corner from outlets. We started going holiday shopping at midnight after our Thanksgiving day is over. We have a great time. Hotel is wonderful
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
paula
US
3.0 / 5Good
hotel was ok, nothing special... expected more. wouldn't go there again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Average"
This hotel was ok. It was clean but there was nothing spectacular to mention. The location to the outlets was great. Had a tough time sleeping due to the ac turning off throughout the night. It was an ok stay...nothing bad to report nothing great...just an average stay.
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2014
A Traveler
US
1.0 / 5Poor
"Terrible"
Terrible! I wouldn't waste my time to write in details about that place!
Genuine Expedia guest review
Other trip Oct 28, 2014
garrick
US
4.0 / 5Excellent
"What a view"
The staff was OK and the view of East River and Bridge with Manhattan skyline makes it worthy of spending at least one night stay. The hotel eatery on top floor is good and reasonable, must do. If staying on fifth floor get an even number room, odd rooms have a odd layout or floor plan.
Genuine Hotels.com guest review
1 night trip Oct 13, 2014
A Traveler
US
3.0 / 5Good
The location is convenient to the Tanger Outlets, the LIE and wine country on the North Fork.
Genuine Expedia guest review
Other trip Oct 14, 2014
Eve
US
3.0 / 5Good
"Close to shopping"
We checked into the hotel around 3pm and the rooms were still being clean. The cleaning staff did not say hello and did not bother to move out of the way when we trying to get to our hotel room. We wanted to use the pool outside and was told that it was a heated pool but it did not seem that warm. The front desk staff seemed to be all about business that day and were not friendly. There are some great shopping near by.
Genuine Hotels.com guest review
1 night romance trip Sep 22, 2014
Nina
US
2.0 / 5Fair
"Cold Breakfast"
Main restaurant Breakfast was cold service was 2,
Genuine Hotels.com guest review
2 night romance trip Aug 29, 2014
Mamasuekey
US
2.0 / 5Fair
"not worth the $$$"
The room was small, the towels were rough, the water pressure was very low, the front desk lacked area information.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Enjoyed the stay. Very comfortable environment."
Really comfortable. Slept like a baby. Location was kinda of confusing. Passed it before I knew it. Notice it when I turned around.
Genuine Expedia guest review
Other trip Aug 27, 2014
lovely place
US
5.0 / 5Outstanding
"My first stay"
Great place to stay clean service good staff can not do enough
Genuine Hotels.com guest review
1 night business trip Aug 20, 2014
Dee s
US
5.0 / 5Outstanding
"Outstanding"
I was gonna stay at the Hilton and instead decided to give indigo a try and I am glad I did. Great rooms, very kind staff, and the best part was the restaurant. I was not expecting such amazing food. Also had a really good live guitarist. Will be staying again.
Genuine Hotels.com guest review
1 night business trip Aug 14, 2014
Lee
US
2.0 / 5Fair
"Icebox"
AC did not work in room. Just ran constantly at lowest setting. Had to wear sweatshirts in the room. Staff couldn't fit it. Said it was nice being cold. Not worth the price.
Genuine Expedia guest review
Other trip Aug 16, 2014
MR
US
4.0 / 5Excellent
"Nice hotel, very expensive."
nice hotel but too expensive --- if you want to be in the Hampton "area"
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
1.0 / 5Poor
"NOT FOR EVERYONE"
COULD NOT WAIT TO LEAVE. HOTEL MADE MY FAMILY FEEL VERY UNHAPPY. ROOMS ARE SUPER SMALL. BUT LOCATION IS SUPER. TO STAY FOR A DAY GOOD BUT PLEASE DONT DO 3 DAYS
Genuine Hotels.com guest review
3 night business trip Jul 28, 2014
MARTIN
US
5.0 / 5Outstanding
"Very impressed"
Great hotel. Unique, modern style. Very clean. Very good quality. Loved the pool. Had lunch by the pool twice and the food was good. Great location -- right near the outlets and short drive to the Hamptons. We also went to Montauk for one day and the drive wasn't bad at all. Beats the prices of Hamptons/Montauk hotels. Will definitely stay again!
Genuine Hotels.com guest review
2 night romance trip Jul 27, 2014
Stephanie
US
4.0 / 5Excellent
"Good choice for a hotel in Riverhead, New York"
I've stayed at numerous hotels in Riverhead. This property is conveniently located close to 495. Comfortable and clean room with modern amenities. Good for business travel.
Genuine Expedia guest review
Other trip Jul 23, 2014
Scott
US
3.0 / 5Good
"Fine but disappointing"
I paid a premium price for the room and expected a greater level of luxury. These days it seems as though everything is built and designed ultimately to save costs. The lighting in the room was weak. No bath, just a shower with no door. It was clean and front desk was helpful but it just seems like at those prices it should be more special. Those wide photo shots make the rooms appear far bigger than they are.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
A Traveler
US
1.0 / 5Poor
"Aweful hotel.....Way over priced"
$ 400.00 a night hotel in river head NY. The nest you will find is there awful restaurant bistro 71 . When we walked in to the counter for check in, we got no hello are you checking in....We got about ten feet from the counter, driver's license and credit card. Then I humorously stated wow what an entrance! That just made it worst. We got a room on the first floor in between the stairs and the ice machine oh and the exit! the room was dirty and small. The bed was made of rocks......it was awful..... This has been the worst hotel using expedia.....
Genuine Expedia guest review
Other trip Jun 30, 2014
Hector
US
4.0 / 5Excellent
"Great weekend getaway"
It was far enough from home to feel like a small vacation but close enough to not feel too far. The hotel and area was amazing. Went to a little restaurant in town on a beach front that was beautiful. Absolutely wouldn't change anything about this weekend
Genuine Hotels.com guest review
2 night trip Jun 26, 2014
Genesis
US
4.0 / 5Excellent
"Clean, comfortable, modern hotel"
Please note, we stayed at the hotel during a week in June when it was less busy. Our experience was good. The staff was polite. It was quiet and the bed was very comfortable. We ate breakfast in the hotel restaurant. The restaurant had indoor/outdoor seating and the food was very good. The grounds and pool were inviting.
Genuine Expedia guest review
Other trip Jun 27, 2014
P
US
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