Iberostar Grand Hotel Bavaro All inclusive - Punta Cana

The hotel experience was in two words friendly and fantastic. The staff could not have been more courteous, responsive and caring. The facility was amazing and beautiful, as were all of the food and drink selections. The more exclusive gormet restaurants were excellent but the buffets for every meal were equally varied and great with new themes and […] possibilities each day. There was no shortage of fine meats, fish, shellfish and especially lobster. So much lobster that I actually didn't want anymore. If there was an annomally with the food/drink, the wine selections were a bit disapointing but with all of the other top shelf drink possibilities, it was hardly an issue. My only suggestion for possible improvement would be a review of all the facility has to offer and any perks the customer is entitled to at the time of checkin, so that the visitor could maximize their stay and plan what they really want to experience each day, instead of learning of things as they go. To summarize this was a great way to break up a cold and gray Philly winter with some Sun, Surf, Food, Drink and R&R. Read more

Genuine Expedia guest review

It is really a 5 star hotel. If you really want to rest in a wonderfull place this is it.

Genuine Expedia guest review

Simply put...the best all inclusive hotel I have been to. Surprised my wife for her 50th BDay. Hotel and staff outstanding. We're both surprised when we arrived back to our room on the afternoon of her birthday. They had delivered a bottle of champagne and some type of cake to help us celebrate. No prompting on my part. That's customer service. Plenty […] of tours to choose from. We did a zip line tour and even though the ride to the mountains was a bit long it was worth it. Food and drinks were always available and they accommodated our ala carte restaurant reservations with no problem. We will return Read more

Genuine Expedia guest review

Was great place!!! A real all-inclusive....people were great!!!

Genuine Expedia guest review

We enjoyed our total experience at the Iberostar Grand Bavaro. The property was beautiful and well maintained. The food was great and the staff were very friendly and attentive. All in all a wonderful vacation!

Genuine Expedia guest review

The hotel was beautiful. Staff was great and the food was delicious!

Genuine Expedia guest review

I booked this hotel with my sister to celebrate her birthday. We read that the hotel focused on couples or honeymooners, but it not only met, but exceeded our expectations. We had a great time and definitely want to return. We originally booked a different hotel, but because of management changes and negative reviews, we switched to the Iberostar Grand. […] We are highly satisfied with our choice. Great food, great drinks, great service and a beautiful beach---a solid recipient for a great vacation. Read more

Genuine Expedia guest review

Wonderful hotel in a beautiful backdrop. The staff were very well trained and friendly. They worked very hard to provide services - with shows every night, yoga on the beach, a great spa and exercise program. Best of all, we did not have to do anything except enjoy it.

Genuine Expedia guest review

The Iberostar Grand Bavara, Punta Cana was a fabulous all-inclusive resort. The grounds and facility were beautiful, well kept, up to date and well set up. Everything within a short walking distance from any room. Pools were clean, cabanas and beach palapas not difficult to secure with friendly, fun staff at your beck and call. Food in general was plentiful […] and delicious and of great quality. The offerings included grilled lobster and choice of steaks at lunch and the a la carte restaurants offered interesting choices. Service was beyond what one normally expects at an all inclusive. Actually, EVERYTHING at this resort was beyond our expectations. If we don't return to this particular resort, we will definitely be visiting another Iberostar Grand Hotel. FABULOSO! Read more

Genuine Expedia guest review

Everything was relaxing from the second I got out of the taxi to when I got back in a taxi. Nicest hotel I have ever been too, food was great they have something for everyone. The beach has a little bit of seaweed, but that was not a issue. The beach was my favorite completely relaxing, they brought me food and drinks all day for me and my wife at our […] beach chairs. The game staff was fun and tried to get everyone involved in something. I'm going back next chance I can. Read more

Genuine Expedia guest review

This hotel provides a true luxury experience. We had room that faced the side of the hotel above the kitchen. At night we could hear the clanging of the kitchen staff cleaning up which did not provide a relaxing experience. Though the hotel was full, they moved us to a room that overlooked the main courtyard as a free upgrade. What a difference! They […] are very focused on making sure your experience is the best it can be. I can't imagine you could do better than this place in Punta Cana. Tip: If you want a covered bed by the pool you gotta get up early (7am) and mark your spot with a towel. You won't get one later in the day. Read more

Genuine Expedia guest review

We just came back from a 5 night stay with our adult children. Do not understand all the complaints about dinner reservations and the butlers. All was fabulous. We did a 1/2 day ray/snorkeling trip with Blue which was great, and my husband and boys loved the golf. The staff could not have been more accommodating. My daughter has severe food allergies […] and we don't really speak Spanish (which would have helped - most of the staff only have rudimentary English) and the entire kitchen worked to make sure my daughter was happy. And they ensured all of our special requests were honored. Loved Happy Feet and Boom Boom! Loved the shows - so much energy and enthusiasm. We tried all the restaurants. They weren't Capital Grille but they were good. Loved the all-inclusive everywhere you went. Great pedicure too. My only complaint was the upkeep and condition of the property. The rugs were stained, there were lots of little nicks and chips all over, but a terrific vacation. Lots of German travelers - not sure why. Read more

Genuine Expedia guest review

Absolutely wonderful stay... Enjoyed every bit of the experience. Good and staff were great- it was a relaxing week with great accommodations!!!

Genuine Expedia guest review

The finest food I have ever had at an all inclusive. Very friendly staff.

Genuine Expedia guest review

4th visit in two years to this resort. Beach, staff, food and overall relaxation could not be beat. Already looking to book next year's trip.

Genuine Expedia guest review

We were so impressed with how clean everything was! All the staff were great--very helpful and eager to serve us while we were there. Not one glitch during our entire trip! We would recommend to anyone, and hopefully, one day we'll be able to travel here again!

Genuine Expedia guest review

very nice hotel. If you looking for quiet, elegant experience it's your place. Great location, clean beach, nice food.

Genuine Expedia guest review

Went for honeymoon 12.3- 12.10.12. Overall an incredible facility. However, swim up bar 9/10, beach chair options 9/10, spa was 7/10, the food was 6/10, the room service was a 5/10, the beer options were 4/10, the liquor options were 4/10, the scenery was a 9/10, the facility was a 9/10 so overall I'd give it a 8.4/10, the food being the biggest let […] down. No good seafood. But the lunch buffets were pretty solid. The junior ocean suite was nice, the swim up bar, jacuzzi, pool was all exceptional so if the beach is what you're looking for this place is pretty legit. Especially compared to other places in Punta Cana, which looked pretty shaky at best. Overall, very nice place. The way to get the best view of ocean would be to get a room 2nd floor or higher. Read more

Genuine Expedia guest review

First impressions are always the most important. Last Iberostar (Jamaica) we stayed at I can still tell you our bell hop and butlers name. They always greeted us by name. We did not get the personal service at this Iberostar that we have in the past. We had to wait over 1 hour to get into our room. Check in was very unprofessional. We had one request […] on our reservation that was made over 3 months before traveling. The request was to have our room located on the topmost floor. We were on the 2nd floor out of 4. Barley a ocean view room. Butler that explained our room to us was very inexperienced. Survey was passed out midweek about our stay and the shows, The day before we checked out we were asked if we had any concerns or complaints (via phone) about our stay. If we had a Butler that was a TRUE Butler he would of known about our concerns and complaints before a survey came out. We did see several people carrying there own luggage when leaving as we did. That is when a different Butler came and ask us (the day we were checking out) how they could improve our stay. We save for an entire year for 1 week vacation and we feel we did not get what we paid for on this vacation. Food was great! Beach staff, pool staff, and restaurant staff was very attentive and friendley. Room and ground always clean. The best service we received was from the Blue assistance that helped us with our excursions. Read more

Genuine Expedia guest review

When we return to Punta Cana we would stay here. Resort is well kept, service is good and even excelent at times, pleanty of staff around, rooms are clean, resort is quiet & relaxing, food is good, spa/fitness center is very good. Golf is included (rent clubs from them or bring your own) and the course is very nice.

Genuine Expedia guest review

Fist of all - if you haven't made your mind for Punta Cana yet - don't hesitate. It has the best beach, weather and hospitality we've seen so far. The Grand Hotel - exclusive property, great room, Jacuzzi with a view, 24h room service. The food - overall great food can be found for every taste and preference. For dining go to the buffet restaurant and […] reserve in advance the French and the Italian a la carte restaurants. We visited the other a la carte restaurants as well as restaurants in the adjacent Iberostar resort - still good food and experience but not at the level of these three restaurants. What we found off-putting in the beginning was the constant attention of the staff. Everyone is greeting you all the time, you get maid service twice a day, complimentary bottle of wine is coming, the floor butler is stopping by to check on you - it could be overwhelming. But the staff is very flexible, they quickly got it that we preferred to be left alone, and we learned to use the Do Not Disturb sign, so it was all good at the end. We just wanted to rest and lie on the beach/along the pool, but the snorkeling mini excursion (organized by the Diving center) and sailing with the catamaran were great experiences, totally worth the cost and time. Most people believe this is the best resort in Punta Cana and though I cannot confirm it, I can see why they think so. I do recommend it and would visit it again for sure. Read more

Genuine Expedia guest review

Beautiful resort with some of the nicest staff I have ever been around. The staff is there for whatever you want or need. Awesome vacation!

Genuine Expedia guest review

We LOVED our stay at the Iberostar Grand Bavaro in Punta Cana!!! The staff were amazing---very friendly, very helpful and entertaining. We especially loved Boom Boom, Happy Feet and Marmalade----- our favorite "Star friends"!! Be sure to ask for them when you are there!!! Enjoy! Food was delicious!! Loved the French Cuisine and Surf/Turf Restauran […] t! Read more

Genuine Expedia guest review

The Iberostar Grand Hotel Bavaro is a spectacular place. Everything about the hotel is wonderful. The hotel and every employee at this luxurious hotel made our vacation a very happy experience. It was an absolute pleasure to be a guest at this hotel, and we look forward to recommending this hotel to our family and friends.

Genuine Expedia guest review

The variety of food and entertainment was excellent, there were daily activities if you were in the mood to participate. They staff went above and beyond to make our stay the most memorable experience we could have.The resort was top notch always clean which included the beach and the pool area. Transportation between resorts was provided which was […] great, Golf course on property looked nice didn't get to utilize it this trip but will utilize it next trip. First time outside of USA for me and my wife and we are already planning a return trip to this resort next year. Read more

Genuine Expedia guest review

My husband and I spent 5 nights at The Grand and found the resort to be everything that was promised. The grounds were very well kept and the staff were very friendly and helpful with any questions and/or requests. Everyone goes out of their way to make sure your visit is fantastic. This resort is large but not overly so. We never had to wait long for […] anything and it never felt crowded. The beach in front of the resort was the best within walking distance and we never had a problem finding a spot under a palapa or had to wait long for someone to bring us a beverage. Read more

Genuine Expedia guest review

8th time to the DR, will never stay in any hotel other than an Iberostar Grand. Going to try their Mexico and Jamaica locations as well. Once you stay in a Grand, there is no going back!

Genuine Expedia guest review

Chose Iberostar Hotel Grand Bavaro for our 25th anniversary get-away based upon the reviews of others who had stayed. I cannot say enough about our trip. Let's just say we are going back - hopefully in 6 months! The resort is 5 stars all the way. The staff learns your names and their outstanding service with a smile is a huge plus. Meet your butler […] from the first night as he is the key to all that is good! Need something special? Just ask. Did I mention there are no children here? Not only are there no children but no children or their families from neighboring resorts are permitted to step foot on the property. Honestly we felt like rock stars. Learn some Spanish or indicate that you are interested in learning - it is very appreciated by staff. Can't wait to go back! Read more

Genuine Expedia guest review

The room was clean and well kept. The property is beautiful! Most of the staff is very helpful and friendly, but I had to give the quality of the staff only a "3" because the concierge service was poor with regard to following up with guests and the person who gave me the Swedish massage in the spa didn't know what she was doing. My back was covered […] with bruises -- ouch! The travel service offered through Expedia for Punta Cana (Blue Travel) was very good. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was probably one of THEE best vacations we have ever had. Iberostar Grand Hotel literally has thought of everything. You need something, they will find it. We even wanted something specific for dinner one night and the waiter went straight to the chef and they made it for us. You feel like royalty there.

Genuine Expedia guest review

The staff was friendly and very helpful Our stay was by far,excellent from arrival to departure

Genuine Expedia guest review

The staff was friendly. The beach was beautiful and the tiki huts provided shade from the hot sun which was awesome. We walked down the beach and noticed Iberostar was the only hotel that offered those. Major plus! The swim-up bar in the main pool was the center of fun throughout the day. The Star Friends had plenty of games and activities to keep you […] entertained if you wanted to participate. We had a great time and would definitely go back. Read more

Genuine Expedia guest review

My husband and I celebrated our 25th Anniversary there and it was simply grand. The staff were the friendliest most pleasing group of people we have ever experienced. The Star Friends especially Happy Feet, Boom Boom, Sander, Ricardo & Blue Light were so much fun and our pool bar bartender Leonardo was awesome! The beach and pool servers were on top […] of their game. We loved Juan, aka Carlton from Fresh Prince and Rosie The buffets were plentiful and delicious and the restaurants (where you made reservations for) were good with the exception of the Italian, the Italian food in the buffet was way better. We will definitely be back! Read more

Genuine Expedia guest review

The staff was wonderful. They are very friendly and want to make sure you have a great experience. They take great care of you, your hotel and everything around you. Everything was clean and we seriously have no complaints. This is the best place to stay!

Genuine Expedia guest review

We arrived after 9pm after a very long flight from California. The staff was excellent in checking us in and getting us to our room so that we still had time to enjoy a meal at the Buffet. The food and service was excellent the entire stay. We were able to unwind and relax on the beach. We enjoyed the Gourmet and Italian Restaurants and the shows at […] night. Nothing like long walks on the beach and a dip in the water to decompress from the stresses of working. Read more

Genuine Expedia guest review

My best hotel experience ... ever! On every level this hotel and its staff shine. The overall service and attention to detail, from my personal butlers, to the bell men to the maid service, was exceptional. The staff was always attentive and responsive. Often, they fully anticipated my needs. The room (Junior Suite) was a bargain and gorgeous. The King […] bed was soft enough for me and there is a "pillow menu." The restaurants were good and tastefully appointed. I liked "Iltaliano" best. The beaches were clean and private, as were the many pools. You should be prepared to tip the staff during each day. I tip generously but gave even more at this wonderful place. Special thanks to Wilnet, Juan, Humberto - Bell Men, Julio and Mattilde - Bar, Yafveisy - Maid, Henry, Enrique, Gomez and my other primary butler (whose name escapes me now). A patient and amiable young golf pro, named Santana, gave us a 30 minute golf lesson each and played 4 holes with us. He solved my 20 year fundamental flaws in 30 minutes. Course is short but gorgeous. The talented folks employed by the Iberostar Grand is a reflection of the high quality of this resort. I will, definitely, return again and again! Read more

Genuine Expedia guest review

Another great Iberostar Grand Resort. We had a great time. The staff is fantastic and really makes this hotel. We did have a smelly room the first night and were moved the next day after reporting the problem. The next room was great. You won't have any regrets staying here.

Genuine Expedia guest review

The Iberostar Grand Bavaro is an amazing hotel that has just the finest touches of luxury and decoration both in the lobby area and in the room. We have stayed at some nice hotels in Vegas, Aruba, and Jamaica but this particular hotel had some really nice things going for it. First of all, you get your own personal butler. How awesome! And the grounds […] of the hotel are just exceptional from the pool layout, the beautiful beach, the awesome eating and dining areas and restaurants and the awesome hotel room. I would absolutely recommend this hotel for those considering visiting Punta Cana, Dominican Republic. Read more

Genuine Expedia guest review

My wife and I decided to come here for your honeymoon. We has ocean view room on the 4th floor with great view of the resort and the ocean off in the background. We spent some time just sitting on the patio enjoying the view of the ocean and listening to the waves. This was one of the cleanest and well maintained resorts I've stayed at. The staff kept […] the facilities very clean, every morning you will see staffers cleaning up the grounds. Everyone was very friends, always a hola or hello from staff members. Tomas on the beach is great, he takes amazing care of the guest with a wonderful attitude. Mateo, makes sure the guest at the restaurant(s) he is working at are well taken care of. My wife loved the turn-down service each evening, room presentation was beautiful. I wish there was a sign with the daily beach and pool activities posted. Pool was really nice and the pool bar staff very friendly. Be careful when going into the ocean parts of the ocean floor was rocky, I was I had brought my aqua shoes. Read more

Genuine Expedia guest review

This resort definitely has 5 Star potential and I can comfortably say that I will return to it. However beware of their Iberoservice private transport from and to the airport. Not once, but both ways they were late (at least 15 minutes) and I had to search out the liaison to find my vehicle and driver. Great stay but a definite blemish on the first […] impression and the last impression on what was an otherwise fabulous visit. Besides, Expedia offers a similar service for a lot less money when you book on their site. Read more

Genuine Expedia guest review

We had a great time at our daughter's wedding on the beach. The dining facilities and food were wonderful. The service was exceptional.

Genuine Expedia guest review

We had an amazing time at the iberostar grand. The staff was very friendly and very attentive to your needs. The food was great and the atmosphere was very laid back and relaxed. The beach was breathtaking and every room in the hotel including the bathrooms all had different themes and were all very well kept. I would recommend everyone to the hote […] l. Read more

Genuine Hotels.com guest review

My husband and I went here for a week on our honeymoon. It couldn't have been more perfect! From the very beginning with the welcome champagne, pina colada and cool towel to the very sad goodbyes at the end everything was wonderful! The staff (Happy Feet, Boom Boom, and Maria...just to name a few!) were all absolutely wonderful! Everyone aimed to please […] at all times! They are all such hardworkers and very appreciative of tips! The food was awesome! Filet, duck, lamb, japanese, breakfast...the list goes on and on. They had top shelf drinks and always kept your in-room fridge stocked with beer, wine, water and soda. The housekeeping staff did a wonderful job and the entire place is kept up beautifully! The ship bar is a fun added feature and the lobby bar with live music each night was always a good time. We only went to a few shows but the few we went to were a lot of fun. We will most definitely go back, hopefully sooner rather than later!!!! Read more

Genuine Expedia guest review

Great hotel. Very nicely kept with gorgeous views. Great customer service. The staff was amazing especially Rosie at the pool! Drinks and food delicious. Definitely a 5 star hotel!

Genuine Expedia guest review

This was our first time visiting Punta Cana and staying at an Iberostar resort. From the time we arrived to the time we left, everyone was so nice and helpful and everyone knew us by name. We were in a group of 10 and never had any trouble sitting together at dinner or getting enough chairs on the beach for our large group. When we arrived we were all […] able to stay in the same area of the hotel, thanks to Layla at check in. Beach service, along with pool bar, had A++ service. Ada, bartender at the pool bar, and Rafael & Tomas always made sure your beverage was full. Best beach/pool bar service I've ever had. The outdoor entertainment staff, in particular "Boom-Boom," he was beyond entertaining, he was a pleasure to hang out with. Food was equally awesome, top notch staff as well. Waiter Elias was awesome, along with head chef Altagracia. Be sure to ask for Victor-phenomenal cook & entertainer. Buffet restaurants were good, especially breakfast. Room service was good many selections on the menu. Very honest staff, two people in our group lost items, one lost a watch that was found on the beach and returned and one lost shoes at the pool that were also returned. The staff speaks very good English some better than most, Abdul and Juan at the front speak 4 or 5 languages. We had a great time visiting with them and learning about their lives and country. Read more

Genuine Expedia guest review

The physical plant is breathtaking and the staff is friendly and helpful. The disappointing part of the trip was the food. The buffet wasn't terrible, but the speciality restaurants were not up to what we had expected. The last 24 hours of our stay was spent in our room with intestinal problems. The other disappointment was a smell in our room...musty/moldy...as […] if the room hadn't been aired out, ever. We had two rooms and the second room wasn't as offensive. Also, there were no shops to speak of and usually, I love to buy something unusual during our vacations. This time, it was a stretch to buy a pair of earrings. It is such a waste of beauty! To be there, on the beach, was dreamy...returning to our room and going to dinner was not. Read more

Genuine Expedia guest review

We weren't for our honeymoon and had a great experience. The few reviews that dogged on the resort are just being snobby. You aren't going to leave craving the food once you get home, but it is high quality resort food. I read one review where the woman was upset they didn't have her table of ten ready for her reservation at one of the restaurants. […] It says right on the reservations that they can only seat parties of 6, no more. Another review stated that the resort was in 'dier' need of some paint touch ups. We are either blind or were far too entranced of the beauty of the DR to notice. You can't turn your head without seeing staff doing something. The staff are more than accommodating all the time. We are already planning our return visit. We had an amazing time and would recommend this resort to anyone. If i could offer any advice, its a 3rd world country, there are language barriers at times, and you aren't the only person at the resort. Read more

Genuine Expedia guest review

I loved everything about this hotel, it is so clean and well maintained, The rooms are beautiful, the beach and pool are a great way to cool off. The staff is so nice and accomdating. Great quiet place to book your stay!!

Genuine Expedia guest review

The staff, rooms, food and beaches are A+. This was our 3rd trip to this hotel and our 7th in Punta Cana. This is by far the best hotel we have stayed in. With all the people that visit each day the staff actually remembered us from our last visit. I am still dreaming about the food at the Japanese and Gourmet restaurants. I really can't think of anything […] that I do not like. Tip for first timers: Make your dinner reservations at check-in, take advantage of the free lotion at the pool, take a cab to the Hard Rock if you want to go to a bigger Casino and take the Saona Island excursion for snorkeling.Beach is great. Servers come around so often you can't finish you drink before they come back. Pool area is fun and we always meet great people.You can customize your mini bar to suit your needs, just ask your butler for what you want. The rooms smell great, alot of resorts have the musty odor from the humidity - but not here. If you are looking to relax and be treated like VIP's, this is the place. Read more

Genuine Expedia guest review