All hotels in Vienna, Austria
1 room, 2 adults
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Grieshofgasse 11, Wien, Vienna, Vienna, 1120, Austria, ‏‎855-239-9225
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4.1 / 5Excellent

Score breakdown (from 212 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    4.2
  • Neighborhood
    3.7
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5.0 / 5Outstanding
location was perfect ,room cleanliness was good also the staff were very helpful،room amenities was good the only thing i did not like it there is no refrigerator in the room
Genuine Hotels.com guest review
3 night trip with friends Aug 11, 2015
layla
US
4.0 / 5Excellent
"Pleasant stay at Ramada Encore"
Staff very helpful & friendly. Hotel a bit away from city center, but close enough to underground station to get to city.
Genuine Hotels.com guest review
3 night romance trip Jun 20, 2015
Martin
US
4.0 / 5Excellent
"Nice hotel close to tram"
Close enough to the tram and a huge supermarket. It is not in the city center and there is nothing to do near the hotel, but it is not too far to get to the city.
Genuine Expedia guest review
Other trip May 17, 2015
Becky
US
5.0 / 5Outstanding
"Nice, newly renovated hotel"
This hotel is very modern, at the walking distance to the train and subway stations. Staff members are helpful. Especially, ladies from the reception desk are nicer than the men. I arrived before check-in time and I was able to leave my luggage in reception area and one of the ladies, offered to show me a room, which was designed for disabled people at the ground floor if i wanted it. The guys at the front desk seemed pretty distant and in a rush to get rid of you and not very accurate with info regarding connections to the Vien international Airport. They told me to take the subway, then take the train. It was much more simpler to walk back to the Meidling railway station and take the bus right from the front of the station that comes every half an hour and I paid 8 euros to the driver. The mattress in my room was bulged on a side, pretty uncomfortable.
Genuine Expedia guest review
Other trip May 17, 2015
Angie
US
3.0 / 5Good
"overall"
Hotel is not really city center. You need the metro, the stop is a 5 minute walk. Not much to do or see in the actual neighborhood. Good things are the internet, and proximity to the train and supermarket. Most hotel staff is nice but not really knowing. Maid is hopeless. Did not try breakfast, but at 14 Euro you can easily do better at the supermarket (has a nice breakfast buffet). Queen bed is only good for a small queen.
Genuine Hotels.com guest review
3 night trip Sep 15, 2014
s
US
2.0 / 5Fair
"Wish I never booked in thos hotel"
We arrived late the first night 3am and the lobby person told us was ok to leave car outside, when we woke up, car was gone. Car was towed and we had to pay a fine of €250 plus 25€ taxi. If he told us to park in cause is safe, we would. This experience ruined our trip Hotel not in the center of the city
Genuine Expedia guest review
Other trip Aug 20, 2014
Vivian
US
4.0 / 5Excellent
"Very Good Hotel"
Excellent Clean Hotel, good breakfast. Just had a problem with parking. Hotel parking was full and it was no where to park. Just was lucky find one spot behind hotel.
Genuine Expedia guest review
Other trip Apr 11, 2014
Kastytis
US
3.0 / 5Good
"confusing booking aggrement"
I booked the unpublished hotel in vienna, it was rated 3.5 stars. The price that I booked was including free breakfast. When I arrived to the hotel, It came out that my booking was not including breakfast, I explained them that when I was booking the room, it's including breakfast. I even have to show them expedia website and unpublished hotel, it still clearly show that the price that I booked was including breakfast. The note for this experience is, expedia should include everything the facilities as they wrote on hotel description on booking notice to hotel and costumer.
Genuine Expedia guest review
Other trip Mar 11, 2014
Haris
US
5.0 / 5Outstanding
"MID TOWN VIENNA"
VERY NICE BOUTIQUE ART STYLE HOTEL. VERY CLEAN ALMOST PERFECT. GREAT VERY ATTENTIVE STAFF, BREAKFAST WAS PERFECT.
Genuine Expedia guest review
Other trip Sep 29, 2013
MIKE
US
5.0 / 5Outstanding
"Exellent Breakfast"
Hotel was very difficult to find. No signage on main street. Otherwise good hotel. Breakfast was the best out of all 6 hotels we stayed at. Room was clean and average size for Europe ( which is small compared to American standards) but adequate. Staff very helpful and friendly.
Genuine Hotels.com guest review
2 night trip Aug 31, 2013
Patti
US
5.0 / 5Outstanding
"great hotel"
Located within 5 min walk from 2 metro stations. New hotel built in 2012. Good buffet breakfast with sufficient variety of choices.
Genuine Hotels.com guest review
4 night family trip Sep 5, 2013
Bob
US
3.0 / 5Good
"Not a "City Center" Hotel and no WiFi in Rooms"
We have booked this hotel because, as the name says, it would be located in the city center. Unfortunately it is not. You need to use a cab or public transportation to get to the city center. It is located in fairly remote area with some stores and a market relatively close by. The biggest drawback for us was that there is no WiFi in the rooms. WiFi is only available in the lobby and in some rooms on the 1st floor. For most rooms, the advertised "High Speed Internet Connection" in your room is a wired LAN collection. Bring you own cable! Aside all that, the room and breakfast was OK. We liked best that the air conditioning really works and cools the room to any temperature you like. When coming back to Vienna we would stay at a hotel in the "true" city center.
Genuine Hotels.com guest review
2 night business trip Jul 19, 2013
A Traveler
US
4.0 / 5Excellent
rains played spoil-sport. hotel stay was just satisfactory
Genuine Hotels.com guest review
2 night trip Jun 24, 2013
A Traveler
US
5.0 / 5Outstanding
We.enjoyed it very much.. need better air conditioning. Hotel workers were very helpful.
Genuine Hotels.com guest review
2 night family trip Apr 21, 2013
dwayne
US
5.0 / 5Outstanding
"Great location!"
Ramada Encore Vienna City Center is located near a nice cultural part of the city with produce stands and street vendors close by. It's only a few blocks from Schönbrunn Palace and the Czech Embassy (our main reason for this trip). It's also only 2 blocks from a main underground metro station and a 5-minute ride to the heart of Vienna! The staff was very cordial and the facility is very well kept.
Genuine Expedia guest review
Other trip Apr 21, 2013
A Traveler
US
4.0 / 5Excellent
"Once you find it"
The hotel is located near a metro stop, important if you like to use the U-Bahn to get around Vienna. Unfortunately, even with the street address, the hotel can be frustrating to find at night, and the hotel is set back between buildings and they provide no signage--you literally need to stumble right into it almost by accident. Once inside... there was a comfortable bed, and the shower was so good that is was definitely worth writing about (which I just did). The breakfast, included with my stay, was not really worth writing about (though I just did), but there was plenty of fresh fruit, and good coffee. The staff in the morning were very friendly, very helpful. I walked out of the lobby feeling pretty good about the place. In good weather it is a pleasant walk to Schonbrunn Park. And again, very convenient and short walk to the Meidling Hauptstrasse stop for the Metro. The immediate neighbourhood is not really so hot for tourists, but accessing any key Vienna destination is easy and quick by metro.
Genuine Hotels.com guest review
1 night trip Apr 2, 2013
Lazza
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
I stayed with my family for three nights at Ramada Encore. It is conveniently located near the metro station, only few minutes walk, neighbourhood quite. Front desk very friendly and helpful, they even explain all places of interest with city map. We got a triple room and the room was having a wall ( bigger than a pillar) right at our foot of the bed which was inconvenient, later came to know that it is only in selected rooms as this is an old building. Cleanliness in rooms not satisfactory as we found a lot of dust under sofa/ child bed. Bathrooms big enough with shower space and was clean. August being a summer month and temperatures were above 37 on the days we stayed, but the coolers were not so efficient, may be we got used to Dubai coolers, which are powerful!There was no breakfast included in our package so we had our food from outside. There are couple of eateries outside near the hotel. Generally we enjoyed our stay there.
Genuine Hotels.com guest review
3 night family trip Aug 5, 2015
Manoj Kumar
IE
5.0 / 5Outstanding
"Best staff I've experienced at a hotel"
The best part of this hotel is the service, without a doubt. The staff are SUPER friendly and very assisting with matters. The rooms are also very spacious and comfortable, the location is about 10-15 minutes to the main square of Stephensplatz by metro. The fitness room and bar are open 24 hours. The only negatives is that check-in is usually the stated time of 2pm as it is quite busy, so if you arrive early you have to kill some time. Also, the wifi is intermittent at times. Regardless though, I would definitely recommend this hotel if you are to stay in Vienna. Great place.
Genuine Hotels.com guest review
2 night trip with friends Aug 3, 2015
A Traveler
GB
5.0 / 5Outstanding
"excellent"
Excellent
Genuine Hotels.com guest review
2 night family trip Jul 14, 2015
madalina
IE
2.0 / 5Fair
"A hotel designed by a low-cost airline."
This is a hotel designed by a low-cost airline. Here is what this means: 1. Not a central location. The name is misleading. There are at least six (6) stations and one change to Stephansplatz (U1 / U3) the accepted city center. Not even on the Ringstrasse. 2. No toiletries. A 4* hotel cannot have only three bottles of identical face/hair/body wash stuck to the walls, only two of which were ever filled. 3. No mini-bar. There is a sorry under-stocked and overpriced vending machine in the lobby. 4. No proper cleaning service. The cleaning lady, who is clearly overworked, skipped the room several times, and even when she was there, she did not vacuum, leaving dust bunnies all over. 5. No storage space. There is a "flying wardrobe" in the hallway, which you are meant to push yourself into the room, if you need anywhere to store your things. I will not return.
Genuine Hotels.com guest review
8 night romance trip Jul 16, 2015
IOAN LUCA
IE
5.0 / 5Outstanding
"Great value for money, highly recommended hotel"
Everything is expensive in Vienna but the room rate of this hotel was unexpectedly low. We're a family of three and the hotel gave us a big room at the upper storey which was more than 30 sqm. Nice and helpful staff, comfortable room and bed, air conditioning was provided. Nothing to criticize at this price, great value for money.
Genuine Hotels.com guest review
3 night family trip Jul 16, 2015
A Traveler
AS
5.0 / 5Outstanding
it was perfect
Genuine Hotels.com guest review
1 night trip Jul 20, 2015
A Traveler
GB
4.0 / 5Excellent
"Okay and cheap"
Nice hotel! The staff are friendly. The bathroom was a little smelly in the first two days. The wireless internet is quite slow.
Genuine Hotels.com guest review
4 night romance trip Jun 24, 2015
A Traveler
CA
4.0 / 5Excellent
"Modern hotel in a quiet neighbourhood"
Clean, pleasant, modern hotel in a quiet neighbourhood. 5 minutes walk to subway station, from where it is a 10-15 minute ride to the town centre.
Genuine Hotels.com guest review
5 night business trip Apr 13, 2015
A Traveler
GB
4.0 / 5Excellent
"nice and quiet"
Nice, quiet place, clean rooms, close to metro station. The only thig that I would set aside is 14 eur for breakfats (!?!)
Genuine Hotels.com guest review
3 night romance trip Apr 14, 2015
Ivana
IE
5.0 / 5Outstanding
"Would recommend"
Hotel conveniently located near an underground station where trains leave every 3 minutes changing once to get you into town center within 10 minutes. Staff friendly and ready to help.
Genuine Hotels.com guest review
6 night family trip Feb 8, 2015
Amina
GB
3.0 / 5Good
"Mr review"
Stayed a couple of nights, the rooms were ok though our kettle didn't work and wasn't replaced. Not much going on in the area, it's not really a city centre hotel despite the name. It was worth what we paid.
Genuine Hotels.com guest review
2 night romance trip Mar 5, 2015
A Traveler
GB
4.0 / 5Excellent
"Excellent hotel"
Everything are really good (helpful staffs, nicely decorated room, etc...) except the location is somewhat in the middle of nowhere. It's not nearby the train station (need @ 15 mins walk) nor the city center (the Ring). However, the subway is just 5 mins walk from the hotel, so it's still easily accessible. Just be reminded that there are no convenient stores in the hotel proximity and all nearby supermarket close by @ 8ish.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2015
Damon Stanley
AS
4.0 / 5Excellent
"great hotel!"
This hotel is great for the price paid! I would not say that it is perfect for solo travellers going to Austria, I would prefer staying at the hostel if I'm travelling solo. But the cleanliness of the room was great, bed is super comfortable and its really decent and nicely decorated for the price point. Totally worth it. Service wise was good. Staff at the counters were very helpful in terms of giving advise and morning calls if you need. However, its the first time I've been to a hotel whereby they dont help you to get your luggage to your room. The location is great, its 5mins walk to the train station and its easy to get around by public transport. Overall its a really good hotel, and I would stay there again.
Genuine Hotels.com guest review
2 night trip Oct 18, 2014
A Traveler
IE
3.0 / 5Good
"Nice hotel"
This is a nice and quiet hotel with friendly staff and a good loction if travelling from Meildiner Main Train Station. My only regret was the WI-Fi which did not work at my room and was slow in the lobby as well. If the WI-FI issue could be solved I would be happy to stay for another visit.
Genuine Hotels.com guest review
1 night trip Sep 9, 2014
A Traveler
IE
3.0 / 5Good
"Hotel OK, Staff Brill"
The hotel was nice but rough round the edges. It is in a good location and getting to and from the city centre was a short metro ride (2 stops). The breakfast was fully stocked and staff very friendly, attending to our every request. It was the great start we were looking for before our day of sight seeing. The dinner menu was adequate but dishes could be executed better, I feel this let the hotel down. Also the waiter was not very friendly but I believe training is the key, he didn't seem to interact with any guests just took orders and delivered them. It was very robotic. There was a member of staff called Serbi who we found very helpful and for us he made our experience at the hotel all the better. He advised us of places to visit and to eat, his recommendations were amazing and we had a great day sight seeing because of him. The beds were comfortable as single beds but having 2 single beds pushed together as a double made for an uncomfortable nights sleep, I would suggest purchasing some double beds for the bedrooms or at least mattress toppers that hide the split. All in all we enjoyed our stay thanks to some of the staff and will be back in the future.
Genuine Expedia guest review
Other trip Aug 22, 2014
Zarreena
GB
2.0 / 5Fair
"Misleading name"
The hotel list itself as in the City Centre and it is no where near the centre. In fact, it is an ethnic neighborhood that can seem a little scary at night. There are however some food outlets within walking distance. It is not what I would consider a central location and yet parking around the hotel is not free. Hotel parking is $16 per day, and I would have stayed further away for free parking since this location
Genuine Hotels.com guest review
4 night business trip Jun 14, 2014
A Traveler
SG
3.0 / 5Good
"Great location to wein Miedling station 850 metres"
Beds and room were very comfortable. Some minor maintenance to light globes and curtain tracks needed. Restaurant food was very very ordinary and maître d more interested in watching the BBC news than serving customers.
Genuine Expedia guest review
Other trip Jul 5, 2014
as
AU
4.0 / 5Excellent
"Clean, small but value for the price"
We booked a room for 3 adults, but when we checked in in the night, we were given a really small room and told that there are no rooms for 3 at the moment. The staff did help the next morning and gave us a room width an extra bed for the remaining days of stay. Rooms were small and tight for 3 people, but we paid lesser compared to our stays in other cities during our trip, so couldn't expect too much. The hotel was good, rooms were clean, bit away from he main city centre but the metro stations are nearly so travel isn't an issue.
Genuine Hotels.com guest review
4 night trip Jun 13, 2014
Ron
GB
1.0 / 5Poor
"Bad hotel"
We stayedthere for three days the aircondition did not work the whole time we were there and it was hot!!despite changing rooms twice the hotel staff was non cooperative and borderline rude (exceptions were there) everytime we needed something. We were told to get it ourselves becuase they were understaff and the list goes on I would recommend you toolook for other places to stay thos is definately not it
Genuine Expedia guest review
Other trip Jun 10, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel close to transit and supermarket."
Most hotel staff are nice and helpful. room clean and quite. Recommend.Have to go to the lobby for WIFI.
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
CA
5.0 / 5Outstanding
"Good choice"
Me & my daughter stay here for 2 nights in the end of August. Hotel is situated on a great place, with excellent connection to all must-see sights. Room was very clean, equipped with everything we might need and breakfast was really tasty. Stuff are very friendly. Neighbourhood not seems to be very nice, and I recommend using public transport instead of walking.
Genuine Hotels.com guest review
2 night family trip Aug 29, 2013
Sasha
IE
5.0 / 5Outstanding
"good"
Good hotel
Genuine Hotels.com guest review
1 night family trip Aug 24, 2013
L. Jackson
GB
4.0 / 5Excellent
"Great value, clean, modern and had helpful staff"
Great value, clean, modern and had very helpful staff. The only downside was that it was a short U-Bahn rid to the city centre but that was no great problem and explained the lower price. we'd happily recommend this hotel.
Genuine Expedia guest review
Other trip Jul 10, 2013
Tony
AU
5.0 / 5Outstanding
"Weekend in Vienna"
We stayed at this hotel during a weekend trip to Vienna. The hotel is pretty easily reachable by public transport, metro stations are just a few minutes walking away. The hotel looks fairly new and modern and all the facilities are in good shape. The breakfast (included) had decent choice and quality and was good kickstart for a day of sightseeing, and also check in & out were very smooth. Stayed at Ramada Encore hotels before, and think it is on the top-end of 3-star hotels, probably closer to 4-star. So far always a reliable choice.
Genuine Hotels.com guest review
1 night trip with friends May 9, 2013
A Traveler
IE
4.0 / 5Excellent
"Comfortable hotel fairly near city centre"
Although the hotel is described as city centre I would describe it as 'near city' this is not a major issue as a ten-minute ride on the underground will take you to the city proper. My room did have a faint smell of tobacco, which I did report to the main desk , however they didn't seem to agree, and assured me my room has always been a non-smoking room. Overhearing other guests conversations it would appear I wasn't the only one to believe the had a tobacco smelling room, so maybe it is just the natural scent of the building! The cleanliness of the room wasn't bad, but it certainly had room for improvement, on arrival I noticed the hand basin had a long black hair on it, and further one of the coffee cups in the room had the dried remains of a previous drink...Nice. The staff were pleasant, friendly and helpful, and spoke perfect English. The room was comfortable, the bed was firm, the desk large enough to use, however the provision for hanging your clothes relied on you not having too much to hang! Although, if necessary you would wheel in another clothes rack from down the corridor! The hotel has only recently opened, therefore the condition overall is quite good.
Genuine Expedia guest review
Other trip May 7, 2013
Craggle
GB
4.0 / 5Excellent
"Excellent conference hotel"
Just used it as a conference launching pad - it's well situated for the U-bahns. Was pleasantly surprised, although I may have had more space than most because I was given the disabled access room by accident. Place was clean, staff were friendly. The internet didn't work in my room, either by cable or by signal strength on the wifi, which was frustrating. However, for the price, it was fine.
Genuine Expedia guest review
Other trip Apr 18, 2013
A Traveler
GB
5.0 / 5Outstanding
"Fantastic Hotel, fantastic value"
I travel a lot for business and this hotel was fantastically priced. The rooms were brand new and spotless. The beds were really comfy and the decor nice. The buffet breakfast was really good too with many options. There was free WLAN in rooms and free wifi in the bar. It is close to the subway and well placed in Vienna.The ony negative point was the 12 Euros per night for parking.
Genuine Hotels.com guest review
5 night business trip Apr 7, 2013
Paul
GB
5.0 / 5Outstanding
"I love the Ramada Encore Vienna!"
Wow! Simply a jewel - Clean, beautiful, Excellent!!!
Genuine Expedia guest review
Other trip Apr 4, 2013
Oldrabit
CA
4.0 / 5Excellent
"good value for money"
good experience overall. Can probably provide clear signboards around the metro station to guide first time travellers to the hotel.
Genuine Hotels.com guest review
1 night business trip Mar 7, 2013
A Traveler
IN
5.0 / 5Outstanding
"Hotel new is perfect"
Fitness area ok, breakfast 10' room excelent, staff amability & area the best
Genuine Hotels.com guest review
1 night romance trip Feb 24, 2013
Dan
IE
4.0 / 5Excellent
very close to subway, city can be reached in minutes. Very new and modern hotel. Our room was excellent. A/C was appreciated
Genuine Hotels.com guest review
2 night trip with friends Sep 10, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"מלון Ramada Encore בוינה"
היינו רק זמן קצר בוינה, אולם השהות במלון הייתה נעימה מאוד. הקירבה הרבה לרכבת,החדרים הנעימים והשירות גרמו לנו לשמוח על כך שאנו עתידים לחזור למלון בקרוב.
Genuine Hotels.com guest review
1 night family trip Aug 23, 2015
A Traveler
IL
5.0 / 5Outstanding
"Tout près de Schönbrunn"
Seul problème : le lit supplémentaire pour la troisième personne, quelques centimètres d'épaisseur et plein de ressorts! Sinon, bon rapport qualité/prix. Hôtel au calme, bien situé à 15 mn à pied du château de Schönbrunn et à 5 mn d'une station de métro pour rejondre le centre historique.
Genuine Hotels.com guest review
2 night family trip Aug 16, 2015
A Traveler
FR
4.0 / 5Excellent
"Utmärkt"
Utmärkt service, bra läge,återkommer gärna.
Genuine Hotels.com guest review
4 night trip Aug 10, 2015
Anna
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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