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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
"Enjoyed my stay the first time"Reviewed by a Hotels.com guest on May 5, 2012
Location and quality we're great!
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
Location.
Situated in the heart of Chicago, JW Marriott Chicago is steps from Chicago Board of Trade Building, Willis Tower, and Skydeck Ledge. Also nearby are Art Institute of Chicago and Millennium Park.
Hotel Features.
JW Marriott Chicago has a full-service spa, a health club, and a sauna. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). Business amenities at this 4.5-star property include a business center and a meeting/conference room. This luxury hotel offers a restaurant and a bar/lounge. The staff can arrange concierge services and event catering. Additional amenities include a 24-hour fitness facility, gift shops/newsstands, and dry cleaning/laundry services. This is a smoke-free property.
Guestrooms.
The 581 air-conditioned guestrooms at JW Marriott Chicago include minibars and safes. Wireless and wired high-speed Internet access (surcharge) is provided. Televisions are equipped with cable/satellite channels and pay movies. All accommodations provide complimentary newspapers and phones.
Additional amenities include bathrobes and irons/ironing boards. Turndown service is available nightly.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests can indulge in a pampering treatment at the hotel's full-service spa, VALEO Spa. Services include massages, facials, body wraps, and body scrubs.
The Florentine - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Recreational amenities at the hotel include a health club, a sauna, and a 24-hour fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"No king for me!"
I booked a king room and got 2 doubles. Kept being told there was no other choice or to keep calling back. Was there for 4 nights but still could not be accommodated and the front desk didn't seem to care!
This guest did not leave a comment.
This guest did not leave a comment.
"JW Marriott next to Willis Tower Great Location"
Loved it. Would definitely return. Friendly concierge helped us navigate Chicago.
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This guest did not leave a comment.
The JWM in Chicago was a great surprise. I expected it to be good but it significantly exceeded expectations in every way, particularly in the physical facility. Also the staff could not have been better. Hard to beat. Now don't go and use this to raise rates. Ted
This guest did not leave a comment.
This guest did not leave a comment.
"JW Marriot great location, great service"
Great hotel, easy to find off the interstate, good service for the most part although we had asked for for some extra bedding at the front desk and it never came. Otherwise great service, friendly staff, great rooms. I would recommend this hotel to anyone
"Beautiful hotel and great customer service"
My two friends and I stayed here for a night of a ladies' weekend, and we really enjoyed it. The bathroom in our room was gorgeous! My only complaint is that two double beds do not sleep three adults all that comfortably, and the hotel will not provide a rollaway bed per fire codes. The beds themselves were very comfy, just on the small side. Otherwise, […] I would stay here again in a heartbeat! Read more
Wonderful weekend. Staff and hotel was great. Very affordable compared to some of the other hotels within the immediate area.
"Friendly staff"
Very friendly and helpful staff.
"Simply excellent"
This was the nicest hotel I've been to in years. Both my daughter and I were blown away by the genuine kindness and solicitousness of the staff - whatever the question or need. Talking with the in-room dining service was amazing, so friendly and hospitable. We were even called back to see that we got everything we needed. The decor was very nice: modern […] and clean. The bathroom was outstanding. This would have been a $400 room/night in NYC. We will definitely come back to this one. Read more
"Gorgeous new hotel in Chicago Loop!"
I am origionally from the Chicago and wanted a high end hotel near the West Loop. The only real choice used to be the W City Center, which I love, but sometimes it's good to have a little variety. I'm glad there are other options in the area now. It was just a short walk to my favorite spots in Greek Town and all the new restaurants and bars in the […] West Loop. JW's Marriott's never disappoint and this one was no exception. The decor was classic with trendy twists, staff was friendly, and my room was very comfy. I will definitely stay here again! Read more
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This guest did not leave a comment.
"Amazing"
I have been to Chicago several times, however this hotel made my most recent trip wonderful. Location was amazing and the hotel was beyond my expectations. I will be back for sure.
This guest did not leave a comment.
"Quiet Hotel...beautiful room"
The room was great...huge bathroom. The only downside is the hotel is in a part of town that is very quiet on the weekends. There were not a lot of restaurants within walking distance. We were with our five year old daughter, so the choices were even more limited. Staff was very nice at the hotel.
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"JW Marriott is outstanding"
This hotel is a great place to stay. The lobby is beautiful and the decor of the hallways and rooms is great. The workout room is perhaps the best hotel fitness area I've ever seen. All of the equipment is new and there is a lot of it - weights, machines, treadmills, elliptical, even an aerobic studio. The room was awesome - very dark for sleeping in, […] comfortable beds, nice walk in shower, large HD TV. The valet parking is extremely high priced, so we parked two blocks north in a garage for a fraction of the cost. Easy access to the "L" and the Redline train. The elevators are in a corner of the hotel, so some rooms are a long walk away - be sure to request a room near the elevator. Read more
"Hotels.com got me an incredible rate."
I'm blown away at how much value I got for my dollar by booking the JW Marriott through Hotels.com. One minute walk to the Willis Tower, 5 minutes from Michigan Avenue, the hotel was in a great location. The King sized bed was very comfortable and the room was spotless when we entered. The television was an HD flat-screen with over 80 channels, including […] premium sports and movies. I loved my stay here and would recommend it to anymore. Read more
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"Amazing Hotel"
Great hotel, great location, unbelievable rooms.
"J.W. Marriott in Chicago"
We stayed at the J.W. Marriott in Chicago this past weekend. The staff there is so friendly and helpful. One particular person I would like to mention is the girl at the desk when we checked in. Her name was Frankie.. She was so helpful during our stay.. Always there to answer our questions. The rooms were amazing and the bed was the most comfortable […] bed I have ever slept in. Our next trip to Chicago we will definately stay there. Read more
"JW Marriot Chicago Loop"
My husband and I took our daughter and my niece to Chicago to visit the American Girl store. We stayed at this hotel for one night. The hotel was very nice and the girls really felt special. When the in- room dining server learned it was my daughter's birthday, she returned with a complimentary dessert plate to celebrate. We were very impressed with […] the service at this hotel. They allowed us to check our bags at the front desk the next morning, so we could go sightseeing without all of the luggage. This was a complimentary service as well. We will definitely stay again. Read more
"Great place to stay in the Loop"
The JW Marriott is the place to stay for luxury in the Loop if you want nice sized rooms (as opposed to the Palmer House, which sometimes has mini-rooms) and luxury. It's close to the opera and public transportation, staff is very attentive, and it was brand new in 2010. Very nice place, I had a great deal on hotels.com, and I'd stay there again!
"Great Hotel!"
Our whole family stayed--2 adults, 2 kids--from the moment we got out of our truck to the moment we checked out, the staff, the service, and all of the amenities were TOP NOTCH! We will stay again and would recommend to anyone!!!!
"JW Marriott Chicago"
great service, great location
This guest did not leave a comment.
"JW Marriot Chicago"
The hotel is great and the serivce from the people working there was the best I have ever had in a hotel. Would really recommend to everyone. great location in the heart of downtown and just two blocks from the famous Willis (Sears) Tower and its skydeck-ledge. the only thing I was supprised about was the selection of movies to oerder in the room (not […] to good). thank you I had a great time. Read more
"JWMarriott in Chicago"
My husband and I stayed at the JWM and attended a function at the Union League Club, only a short walk away. The Willis (Sears) Tower is only a couple of blocks away as well. The hotel is relatively new and was a nice surprise. The room was spacious, the bed was comfortable, and the bathroom luxurious with both a shower and a deep soaker tub. The equipment […] in the gym was state of the art. I would highly recommend this hotel. It was perfect for our needs. Read more
"JW Marriott Chicago"
Beautiful hotel, great location, one of the most comfortable beds in the world. Would recommend to anyone - reasonably priced. Loved the smell in the hotel lobby - orchids maybe? Would stay there again anytime!!
"I would stay here again."
Good Hotel. Not many restaurants around. Train station nearby.
"What a fabulous place!!!"
I can't say enough about this wonderful hotel. My mom and I stayed the weekend to attend the opera. It was walking distance to everything (Opera, Michigan Avenue, etc.) The lobby is gorgeous, room was elegant and the bathroom huge and luxurious. Staff was so helpful. My only small complaint is not much is open right around the hotel on Sunday. Otherwise […] I would definitely stay there again. Read more
"Finally - another high end option for lower loop"
Gorgeous hotel. Great addition to the area. Will definitely stay again.
This guest did not leave a comment.
"JWマリオット シカゴ"
設備、サービスは良いホテル。 最上階の１２階だったけど、中庭しか見えない側でとても残念。外側の部屋は景色がよさそう。
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
