All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
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151 West Adams Street, Chicago, IL, 60603, United States of America, ‏‎855-239-9485
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 351 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Close to Willis Tower"
I loved staying here. Best experience ever. Loved my room. Beautiful.
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in great location."
The hotel was priced great for its location and quality. My husband are big fans of JW Marriotts hotels and this one was great. The room was clean and hotel was very accommodating as well. We would stay here again!!!
Genuine Expedia guest review
Other trip Mar 12, 2015
Melanie
US
5.0 / 5Outstanding
"Great"
It was great
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel with a few upgrades suggested."
Please upgrade the towels supplied. For the price expect better than health club/gym quality towels. 2. Please do away with the 50 small square pillows supplied. A few high quality normal size pillows would be be sufficient and an huge upgrade over the decorative size pillows roll over and your off. $40 for 4 scallops in the Florentine restaurant a little much don't you think?
Genuine Expedia guest review
Other trip Feb 17, 2015
Christian
US
5.0 / 5Outstanding
"Impressive"
Amazing! Great Service and Very Clean Room.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
William
US
5.0 / 5Outstanding
"Good night stay"
Easiest check in ever! Enjoy our stay. Expensive room service. I would recommend skipping it.
Genuine Expedia guest review
Other trip Feb 16, 2015
Tom
US
5.0 / 5Outstanding
"Great place!"
Wonderful staff and cozy rooms!
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
John W.
US
4.0 / 5Excellent
Room was very neat and the hotel staff was helpful.
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel with great location"
Nice hotel with great location. The staff were very friendly. The pool was very nice also.
Genuine Expedia guest review
Other trip Jan 30, 2015
Holly
US
5.0 / 5Outstanding
"great staff"
The personnel at the hotel and the restaurant were excellent. Friendly and informative, helpful and kind. Thank you very much for making our stay so nice.
Genuine Hotels.com guest review
1 night business trip Jan 23, 2015
laura
US
5.0 / 5Outstanding
I arrived early and was able to get our room before 3 pm. Friendly and helpful staff. Very nice room. Clean and comfortable.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Visit to Chicago"
Loved the hotel and staff was wonderful
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Choice in Loop"
Great choice if you need to be in the downtown loop. Great service and amenities. Only reservation is that it's a very commercial area, so not many restaurants, movie theaters, etc. within a short walk.
Genuine Hotels.com guest review
4 night business trip Jan 4, 2015
Larry
US
5.0 / 5Outstanding
"Great hotel, great location"
Great hotel, great location. I have stayed here many times.
Genuine Expedia guest review
Other trip Jan 9, 2015
me
US
4.0 / 5Excellent
"Christmas in Chicago"
My husband and I arrived Christmas Day . It was beautifully appointed but it would have been great PR to have offered guests something special on Christmas. In a hotel with Marriotts reputation , they shouldn't have been stingy about basic staples included in the room. There was 1 package of cookies for 5 nights. Who is in charge of that?? There was a lot of dust around the back of the bed. Really Marriott !!! Anyway we had a lovely time in Chicago .I normally would not fill one of these forms out but I always go to Marriott and hope this is helpful advice.
Genuine Hotels.com guest review
5 night romance trip Dec 25, 2014
Elizabeth
US
4.0 / 5Excellent
"Very comfortable bed"
Great bed, room was smallish but pretty typical for this part of town. Friendly staff.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Michael
US
5.0 / 5Outstanding
"New Years Eve stay"
There was four of us, girls, and once we got out of the car nobody brought us the cart out (four valet/bell guys standing around). We had a lot of luggage with us and even when they saw us struggling fitting it all on the cart they still just stood back and looked at us instead of helping. One who finally came up after 10 minutes was rude and all he yelled out was "stand back!" That was a bad start to a great trip we planned.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Family Trip to the City"
Our room had 2 double beds which is not comfortable for a family of 4. Even the Hilton Garden Inn has queen size beds. The 12 th floor breakfast room is way too small! We could not find a table to eat at. People were arguing over tables. The food was less than appetizing which was so disappointing for a high end hotel. I ld rather pay for good food than get bad food for free. Service was excellent, however.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Mary
US
5.0 / 5Outstanding
"Best bathroom of all time"
Oversized bathtub was the biggest I've ever been in, couldn't even fill it halfway before I was practically swimming in it. Very nice hotel. They gave us free wifi and upgraded us for free.
Genuine Expedia guest review
Other trip Dec 28, 2014
Ryan
US
5.0 / 5Outstanding
"Christmas Trip Layover"
Convenient and comfortable with great service
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
Theodore
US
5.0 / 5Outstanding
"Great Chicago Hotel"
The hotel was very nice and the hotel staff was excellent. The room service was quick and the food was very good. Overall it was a great hotel.
Genuine Hotels.com guest review
1 night business trip Dec 18, 2014
Ketan
US
4.0 / 5Excellent
"It's a JW in the loop..."
Hotel is nice. Room was large and the bathtub huge. The comforter was dirty, but overall the room was clean. The only downside is they say they have a spa/fitness facility, but only the fitness is with the hotel. The spa is third party so you have to pay ($100 for half an hour!) to use the sauna. That's extortion. Needless to say, I didn't go into the sauna. Also worth noting that while I booked a "City View" room, all I got was a view of the building across the street. Don't fall for that trick, and don't expect a view.
Genuine Expedia guest review
Other trip Dec 17, 2014
GM
US
4.0 / 5Excellent
"Nice stay in the big city!!!"
AWESOME facilities and hospitality. The $75 incidental fee A DAY was a big shocker but overall awesome experience!!!
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
5.0 / 5Outstanding
Good. Except at check in did not know about the 75.00 a day hold
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Family Weekend"
The accommodations were excellent. Service was outstanding. The Fontenlla Restaurant within the hotel went out of there way to make food my kids would eat given their simpler tastes. Pool was great for the family. Workout room was a standout.
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
Cheryl
US
4.0 / 5Excellent
"Great location and high quality hotel facilities"
Excellent service and hotel amenities, paired with great location in the Chicago loop make this hotel first rate choice. We loved the fitness facility, pool & hot tub, a nice break from the hectic pace of the city. Also, nice lounge on first floor for a morning coffee or an evening drink. The beds were very comfortable, but did not have any room with 2 queen beds. We would choose this hotel again when we visit Chicago.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Location is perfect!"
Great hotel, oustanding staff!
Genuine Hotels.com guest review
2 night trip with friends Nov 14, 2014
Claudia
US
4.0 / 5Excellent
"SERVICE MAKES JW MARRIOTT BETTER THAN IT APPEARS"
There were two gentlemen that went beyond the call of duty; Demetrias: Worked in the executive lounge, service was ABOVE EXCELLENT! Miguel: Front DESK: He made sure the room was perfect and helped us with details throughout our stay:---He was OUTSTANDING
Genuine Hotels.com guest review
2 night romance trip Nov 8, 2014
Kevin
US
5.0 / 5Outstanding
"Great location"
Fantastic hotel! Beautiful room. Was perfect for ahort famiky getaway and great location.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
Beth
US
4.0 / 5Excellent
"Art institute visit"
Wonderful location... Art institute was convenient and Amtrak was very close.
Genuine Hotels.com guest review
2 night romance trip Nov 3, 2014
Michael
US
5.0 / 5Outstanding
"PackExpo stay in chicago"
Outstanding.
Genuine Hotels.com guest review
1 night business trip Nov 1, 2014
Dan
US
5.0 / 5Outstanding
"Great Hotel!"
It is a great a journey. Best Marriott ever lived.
Genuine Hotels.com guest review
1 night trip with friends Nov 1, 2014
Hao
US
5.0 / 5Outstanding
"Great upscale place for couple out for weekend in"
Saturday night in Chicago, nice walking distance to most sights, great tub in standard room and extremely comfortable beds in the room.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Nice hotel in the Chicago bussiness district. Friendly staff. The bathroom was cold in the morning with no heater to warm it.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
Frederick
US
4.0 / 5Excellent
Awesome..
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2014
A Traveler
US
5.0 / 5Outstanding
We had a wonderful 18 yr anniversary. The rooms were very clean and comfortable. Every one was extremely friendly. We will stay here the next time we're in Chicago.
Genuine Hotels.com guest review
2 night business trip Oct 18, 2014
Susan Wilkerson
US
4.0 / 5Excellent
"second class"
Beware, booking through Expedia or another 3rd party is likely to get you a less than expected room at the JW Marriott .
Genuine Expedia guest review
Other trip Oct 20, 2014
MCJ
US
4.0 / 5Excellent
"Good Hotel"
Good hotel. Clean. Good restaurants. Central location. But it is in the business district which can be pretty dead on weekend nights.
Genuine Hotels.com guest review
2 night family trip Oct 11, 2014
Rob
US
4.0 / 5Excellent
"Good hotel."
Clean. Parking is valet only and is expensive but they handle the cars efficiently. Good lounge and restaurant. Breakfast is not buffet but it is good. Nice gym downstairs and small but reasonable pool and hot tub. It is in the business district so the area is a little dead at night but it is in a central location.
Genuine Hotels.com guest review
2 night trip Oct 11, 2014
Rob
US
4.0 / 5Excellent
"Perfect marathon night stay!"
Stayed just one night for the Chicago marathon, and the room met all of my needs perfectly. My mom and I each had a room next door to eachother, and they were identical. Bed and bedding were very comfortable, room was spotless, and, most importantly to me, it was extremely quiet. We ordered room service breakfast which came right on time and was all at the right temperature. I took a quick soak in the huuge soaking tub after the race. Service was great in that they let us check out at 5pm instread of noon so that i had time to get back after the race and relax. Area is a bit boring but is good if you want to be in the loop. Nothing super luxurious but a perfectly lovely hotel.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Dana
US
4.0 / 5Excellent
"no complaints"
good location, comfortable, clean, good service. My only complaint is that, like most luxury hotels, you have to pay for the internet in your room. Why?
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
A Traveler
US
4.0 / 5Excellent
"excellent stay"
Well maintained up to date, classy, beautiful clean room. Courteous staff. Even a late checkout so I could refresh after the Marathon race. High rate, you get what you pay for, would do it again.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
McDonald
US
5.0 / 5Outstanding
Everything was great. The ambience and service was excellent and the rooms, spacious. The wi-fi was slow.
Genuine Expedia guest review
Other trip Oct 13, 2014
Anand
US
4.0 / 5Excellent
"A Fine Hotel"
I stayed at the JW for the Chicago Marathon because just about every other hotel was full up. It was about as much as my rent for a one night stay, but the location was nice and the staff was friendly. Even the hotel room art is not horrible.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Must Stay!!"
Very relaxed and the staff (Miguel at check-in) provided EXCELLENT Service!!
Genuine Hotels.com guest review
1 night trip with friends Sep 27, 2014
Michael
US
5.0 / 5Outstanding
"Superb Hotel & Location"
Stayed on the 12th floor, Executive Level. Spacious, clean, comfortable, quiet room. Excellent breakfast served in Exec. Lounge each AM--my dream would be to move in for 3 months!! Lovely restaurant & bar area & fitness facility. Wonderful downtown location w/ brief taxi ride to the Magnificent Mile for shopping etc ~~ Highly recommend*****
Genuine Hotels.com guest review
1 night family trip Sep 27, 2014
Ginny Mapes
US
4.0 / 5Excellent
"Expensive but lovely"
The hotel is beautiful and close to the trolley and Willis Tower. For the money though, you would think the room would have a frig you could actually use (not one only filled with expensive things you could purchase) Also, no microwave and no hair dryer! For over 300 a night, it should have these items. Thank you!
Genuine Expedia guest review
Other trip Sep 29, 2014
Cindy
US
4.0 / 5Excellent
"Convienient to McCormick Place"
Room was clean, staff was courteous. Was disappointed that Wi-Fi was only available in the lobby at no charge. I could have stayed at a Motel Six and gotten free Wi-Fi in my room and paid a whole lot less. It should be available for free in each guest room. Not all who stay at this hotel have unlimited funds.
Genuine Hotels.com guest review
2 night trip Sep 11, 2014
Stan Welsh
US
5.0 / 5Outstanding
"Business"
Although the stay was very short it was an overall excellent experience!
Genuine Expedia guest review
Other trip Sep 11, 2014
Mia
US
4.0 / 5Excellent
"Overpriced but good."
Comfortable, well appointed room. The service and amenities are all excellent. I had to plan this trip at the last minute, however, and I had little choice in hotels. JW certainly took advantage of that. The charges were over the top for what is nothing more than a really good business hotel. $60 to valet park. When you have already paid $785 for a room, it feels like extortion to be told that the wifi is another $15. There are definitely as good hotels available for much less.
Genuine Expedia guest review
Other trip Sep 11, 2014
A Traveler
US
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