"Room with a view"
We stayed at this hotel last minute and were satisfied with our decision. For a 5 star hotel it was priced very reasonably and we were extremely satisfied with the comfort and style of the suite. The location is slightly further from the centre than would have been ideal, but taxi's are inexpensive and made it easy to get around. The staff was friendly […] and helpful. We also enjoyed having wireless internet included in the price of our room. My only complaint is that suites within the building are still being finished so construction work began around 8:45 each morning which made it difficult to sleep in. Other than that, no complaints. Read moreGenuine Expedia guest review
This apartment building is brand new (your GPS won't probably have the address to it yet), the rooms and everything about it is spotless and modern, and the staff is extremely helpful. The downside is the location, it's far from the places a tourist may want to see, but you can leave your car safely parked and get wherever you need to. Free internet […] in the room, a balcony, kitchenette, and very comfortable furniture. Highly recommended. Read moreGenuine Hotels.com guest review
I stayed there in May 2011, it was all new, very clean and spacious. Very pleasant staff. You also have access to a great gym. A great value!Genuine Hotels.com guest review
"It's a bit of a walk from ..."
If you like to sleep a little late, book elsewhere. There's on-going construction and it starts before 8 AM.Genuine Hotels.com guest review
"Alternative Gem -- Platinum Residence"
The interior design is modern, high class with many luxury features. While not a hotel per se, I am an experienced traveler who doesn't need a lot of fawning attendants. There are some very nice connected restaurant options thanks to the shared location with Hilton and the front desk staff was very supportive and friendly. The outdoor/front desk signage […] made it a bit difficult to tell where the check in was, but once in my room I believed I had made a great choice in terms of value and furnishings. Read moreGenuine Expedia guest review
This hotel was very nice. Staff spoke English which helped. Room was very up to date. Would stay here again in a heartbeat.Genuine Expedia guest review
"More homely than the average hotel room"
If you want more than just a small room with bed and bathroom the apartment is great , kitchen , lounge , TV and balcony give the place a more homely feel which is good if you are away for a long weekend . There isnt a restaurant on the premises or bar but within 2 minutes you have a choice and a supermarket if you want to stay in and prepare something […] . The wifi connection was good but not free , you can choose or not to have the room cleaned and so giving you some privacy . The Holmes place gym next door is excellent with nice little cafe and spa . Only issue i had was the place is popular at weekends for poles looking to celebrate , they can have a party and drink in some comfort in modern apartment without spending much so beneath my room was a party and one more on same floor down the corridor .... upside , was i was invited ... )) and sound didnt carry too badly ) . For value for money its very good , i have paid a lot more for far worse places to stay . Read moreGenuine Expedia guest review
"good location but needs improvment"
Good location, very friendly and helpful reception staff, butt.. rooms not very clean, dusty, living room sofa badly stained which looked disgusting, kitchen cupboard not very clean,windows very dirty, it was waste of money, won't stay there again and wouldn't recommend to anyoneGenuine Hotels.com guest review
This was my second stay and I enjoyed it very much. If you are looking for a home away from home, this apartment style accommodation is perfect. On the main floor there is a small groecery store "Biedronka", several nice restaurants, cafe and even a nice wine store/bar. You are within a walking distance (15 to 20 min walk) to the Old Town (Stare Mi […] asto). Read moreGenuine Expedia guest review
Fantastic residence gave the privacy of an apartment with the benefits of a hotel.Genuine Hotels.com guest review
"Good Hotel for business stay"
Hotel accommodated my business trip very well indeed.Genuine Hotels.com guest review
"Good Hotel for Business users"
Overall very good hotel in all departments and catered well for business users - well recommended.Genuine Hotels.com guest review
"Lovely apartments but theres a few catches"
apartment was absolutely spotless and posh and modern, however if something breaks in your room you can be waiting up to an hour for it to be fixed in my case it was the oven had stoppped working so i had to fone reception 5x before anyone came out and i was in the middle of cooking so meal was ruined. they everntually turned up to give me a key to […] another room to go and cook my food which was all the way across other side of hotel. Was so looking forward to the spa and wifi however you have to pay 50zloty for spa and about 10zloty for wifi, what a joke! and breakfast was very dissapointing, we were sent across the way and paid 40zloty for breakfast buffet. Hotel is in a shopping centre. But location is terrible you have to get taxi to it! no way near central Warsaw! Read moreGenuine Hotels.com guest review
"The bed was amazing and the wifi connection fast"
Everything was great, the only thing was the front desk wasn't helpful. For instance, wanted to order take out but they weren't helpful to give any guidance in how to do so. Otherwise the room was clean and stocked with a fridge and microwave, stove, pans,and pots, and silverware and a kettle. The bathroom was therapeutic and relaxing.Genuine Hotels.com guest review
I've stayed at these apartments many times and rate them highly in terms of cleanliness, qulaity of service, friendliness of staff and quietness of the rooms. Negatives for this visit were; I arrived late and had to leave a cash deposit, but had no cash on my - so I had to make a trip to the cash machine. There was no towels in my room when I arrived, […] but fortunately the conceirge had a few spares. Some lights were also not working in my apartment, but overall I enjoy my stay there. Read moreGenuine Hotels.com guest review
"The Good the bad and indifferent"
The staff had been to the soviet school of hospitality the rooms were huge but there was neither balcony nor quality in bed linen or anything else its an apartment not a hotel a bit like Ryan air everything costs something extra. A couple stars off an is about right.Genuine Hotels.com guest review
Have your own luxury apartment for a fraction of the hotel rateGenuine Expedia guest review
Whilst not the most central hotel, location was fine. Apartment was fantastic.Genuine Hotels.com guest review
"Close to the Old Town"
Just a short tram ride to the Old Town or to Central Railway Station, most sites found around the Old Town where you can walk from each attraction. Hotel situated in a mini complex with restaurants, cafes & supermarket - perfect as rooms are self catering but if one does not want to cook, there are restaurants to eat at. Rooms spacious with all amenities […] including all cookware for self-caterers. Hotel staff very friendly and able to answer questions. We bought a 3 day bus/tram/metro pass (48PLN) which was a much easier and cheaper way to see all the sights. Would definitely recommend this hotel - good value for money! Read moreGenuine Hotels.com guest review
"For those who want to get more than just 1 room"
Nice modern apartment if you want to stay not only in 1 room. Includes a kitchen, living room, and located quite area. Close to some small shopping area. Worth to repeat.Genuine Hotels.com guest review
"Residence tower march 2013"
Nice flat, clean, everything as advertized. Location was a bit out of the way, but with good weather it would be fine.Genuine Hotels.com guest review
UTTERLY FANTASTIC VALUE, GREAT ROOMS, GREAT STAFF AND GREAT FACUILIYIES CLOSE BY, WOULD HIGHLY RECOMMENDGenuine Hotels.com guest review
It is quite comfortable to stay in this hotel,nice balcony,quite cleanliness. I will book this hotel when I come to poland next time.Genuine Hotels.com guest review
"Walk to city centre"
15min walk to city centre. Great apartment. Shame you have to pay for wi-fi. Loads of Poles there.Genuine Hotels.com guest review
"good location, but beds are too small"
good location, but beds are too small for a couple. It is the only big negative point of this hotel.Genuine Hotels.com guest review
"Ultra Cool Hotel"
This hotel is a 100% non smoking hotel and our room (with a balcony) absolutely stunk of stale cigarettes! Besides from that it is ultra cool, ultra modern and a very good price. It is the kind of apartment you could live in, loads of space and fully featured. The couches were a little stained with dirty marks which made us not want to sit on it. We […] arrived late in the evening and were leaving the next day otherwise we would have asked to move rooms. I mentioned on check out that we were not happy with the cigarette smell in the room but the friendly staff member mentioned it was not easy to control. Read moreGenuine Expedia guest review
"Nice apartment but not the cleanest"
The hotel room itself is really nice and the receptionist although not the most polite in the world did speak English which is much appreciated. The room itself was spacious with a nice balcony however the main gripe was the cleanliness of the room. An extremely dirty frying pan, no iron, no milk for tea/coffee and the balcony floor obviously had not […] been cleaned in some time. The room itself its 4/5 star quality but the cleanliness really let's it down. Read moreGenuine Hotels.com guest review
"Nice modern apartment"
Some distance to walk (about 20 mins) to city centre. Service apartment and may be why that the staffs at desk wasnt very good at giving out tourist advice. Very nice room tho.Genuine Expedia guest review
Well located in the city, and some units with great viewGenuine Expedia guest review
"Superb hotel, a bit out of the way"
This is a quality place, with superb amenities, at a very good price. A bit out of the way but not a big deal thanks to taxis always available.Genuine Hotels.com guest review
"close to all"
Very nice room , clean loads of space I would use the hotel again , you will not find a hotel room of this quality at the price I paid in any English city there is a very nice Polish restaurant 2 min walk down the road.Genuine Hotels.com guest review
Awesomely appointed studio suite, but nary an instruction about how to use washing machine (new to me). So new that the particle board cabinets were still gassing off; perhaps just needs a good airing? 17th floor with fantastic view of Warsaw skyline--fog in the morning, clear evening. Although breakfast not incl., there was fridge, stovetop, etc in […] the suite, and great options on the main floor for nosh. Location v.good for me--I walk everywhere and this allowed different paths through different areas than prev place in Centrum. All requests (very few here) were accommodated with graciousness, and staff were helpful and generous with their time. My particular issue was being stuck in Lift C for 20 minutes with no way out. Staff on intercom assured me service was soon on its way, but an anxious person likely would have had a major episode. Me, I had a book to read :) Great rate thru Hotels.com. I would return. Read moreGenuine Hotels.com guest review
"Would Go There Again."
THe Platinum Residence was a pleasant surprise. Really good rates for a brand new hotel with amazing views of Warsaw. They are very strict about the 2pm check in time so don't get there early. THey turned me away for 3 hours. Maids also do not service the room every day, only on request. I would totally go again. Good restaurants and shops right down […] stairs. Read moreGenuine Hotels.com guest review
"Nice hotel but no free WiFi in the room"
Polite and helpful staff. Very disappointing that a hotel of this quality doesn't provide free WiFi in the room. Will seriously consider other options on my next visit to Warsaw.Genuine Hotels.com guest review
The Hotel/Apartment is very high quality. It feels like beingin a brand new apartment. This was my 3rd stay in 1 year. Changes are that Internet in the rooms is not free which for me is a major negative these days. Also I arrived at 22.30 and now all irons now have to be requested, but housekeeping was closed so no irons were available.Genuine Hotels.com guest review
FabulousGenuine Hotels.com guest review
"loved it :)"
First time in warsaw and when i go back there i will definately stay at this hotel again. Everything was of a high standard and comfortable and the staff very friendly and helpfulGenuine Expedia guest review
"Very good hotel"
The hospitality was very good. We enjoyed our stay.Genuine Hotels.com guest review
"Excellent weekend stay"
Convenient location with secure garage and reasonable walking distance to Old Town. Minor issue that bathroom did not have internal ventilation and there was no air-conditioning in our apartment. Excellent layout with separate location for bedroom although billed as studio. Restaurants and supermarket in lobby very convenient.Genuine Hotels.com guest review
good location-only 15min walk to warsaw central station and aleje jerozolimskie.very clean and comfortable. calming colours, clean lines. staff very helpful and organised. overall very pleaseant stay.Genuine Expedia guest review
"Not a bad place to stay"
Our A/C did not work on a day that was 31 C! They said that A/C is not included. We were very angry. And we had to wait until the next day to change to another room with A/C (OR upgrade). That was a bit ridiculous. We could hardly breathe. Having said that, the staff are quite nice. The apartment is very beautiful. Everything is there. Supermarket downstairs […] was convenient, so was the sushi restaurant! Read moreGenuine Hotels.com guest review
"My opinion about the hotel"
It was excellent stay apart from not extending our departure time after they gave us a word to extend the departure time four hours and charge us half the rent and we accepted that. This caused a confusion to our plans.Genuine Hotels.com guest review
Loved it.Genuine Hotels.com guest review
Great Hotel !!!Genuine Hotels.com guest review
This is more a apartment than hotel. It is good if you like cooking. Has all the mod cons.TV channel could be upgraded for the English speaking viewers. Breakfast extra about $12. Bit far from major attractions but there is a bus stop in about 500 meters. Recommended . Apartment is very comfortable. Gym included.Genuine Expedia guest review
"Good hotel, couple of minor niggles"
Good appartment hotel...well equipped rooms, comfortable, modern and clean.only real complaint is minor...the DVD player had been hooked up by someone that clearly didn't know what they are doing...wrong cables used.Genuine Hotels.com guest review
"Good value for money"
Especially recommended for familiesGenuine Hotels.com guest review
"Platinum Residence in Warsaw"
Relatively new hotel. Classy rooms, service at the reception is good at normal hours but at night there is a guard only who cannot help as much. Room cleaning must be ordered before 9 in the morning if you want cleaning for the same day. Room had a small stylish kitchenette, balcony (which could've been cleaner), sofa and a seperate bedroom. Room still […] smelled very new and fresh and everything was shiny. Very good value for money. Negative side... no breakfast package possible, breakfast had to be bought at one of the restaurants in the same building. Positive side. Same building complex with Hilton which had a fantastic restaurant and hotel lobby bar which we used. There is also a charming spa which you can use for free after getting a coupon from the reception. Spa has both turkish and nordic saunas, jacuzzis and swimming pool. There is also a casino in the same complex and they give free drinks for first time visitors. Platinum residence also had its own driver who was fluent in english, had a comfortable mercedes and didnt charge much more than a regular cab for the ride. Read moreGenuine Hotels.com guest review
"The Platinum Residence in Warsaw, Poland"
The Platinum Residence was amazing, I felt like a VIP. I stayed in the studio apartment and it was wonderful. It was very spacious: equipped with a stocked kitchen, lovely sitting room, open bedroom, beautifully done bathroom and a huge terrace. Food wise it was connected to the Hilton so as a guest of platinum I had access to the restaurants of Hilton. […] There is a built-in spa, gym, and pool (all indoor) but I sadly didn't get the chance to enjoy because they were doing the yearly maintenance checks during my stay. The security is as if you were in an appartment building, for example you need your hotel card for everything: it opens the doors, and it turns on the appliances on in your room which males the hotel very efficient and green in some aspect. The hotel did have a wonderful concierge that booked my dinner reservations. One of my favorite things is that they gave me an early check in to noon and a late checkout up to 2pm. And since I arrived earlier then that they held my luggage in a secure while I went and explored Warsaw. The only negative parts is that the hotel is in a tranquil area, a little of a hike from downtown, but the hotels cab service was very inexpensive; and myself speaking only English I was upset that the in room cable didn't have all English channels, but at the same time you barely spend any time in hotels and overall it was an absolutely amazing, convenient, and elegant place to stay and I hope next time in Warsaw to stay there again. Read moreGenuine Hotels.com guest review
"Platinum Residence Warsaw"
We stayed 2 nights in Platinum Residence. The location was ok. Just 5 min bus ride to the center and to the old town. The hotel was situated in a developing neighbourhood so there wasn't yet anything interesting. The hotel itself was very nice and totally new. The rooms (apartments) were cosy and clean. The beds were very comfortable. Some restaurant […] services were available at the small gallery downstairs. We had a breakfast there at the cafe. Read moreGenuine Hotels.com guest review
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