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1 room, 2 adults
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Wish Serrano Resort & Convention Gramado, Gramado

Av das Hortensias, 1480, Gramado, RS, 95670-000, Brazil, ‏‎800-491-6126
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Location.
Situated in the heart of Gramado, Wish Serrano Resort & Convention Gramado, a family-friendly hotel, is within walking distance of Blooming Clock Church, Mini Mundo, and Casa do Colono Market. Also nearby are Santa Claus Village and Covered Street.

Hotel Features.
Wish Serrano Resort & Convention Gramado has a full-service spa, an outdoor tennis court, and an indoor pool. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 4-star property include a business center and meeting rooms. This family-friendly hotel offers a coffee shop/café, a poolside bar, and a bar/lounge. A complimentary breakfast is served each morning. Additional amenities include a health club, a children's pool, and a spa tub. Onsite parking is offered for a surcharge. The property has designated areas for smoking.

Guestrooms.
The 268 air-conditioned guestrooms at Wish Serrano Resort & Convention Gramado include minibars and safes. Complimentary wireless high-speed Internet access is provided. 32-inch plasma TVs are equipped with cable channels. All accommodations provide desks and phones. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include ceiling fans and blackout drapes/curtains. In addition, amenities available on request include in-room massages and hypo-allergenic bedding. Turndown service is offered nightly and housekeeping is available daily.

Excellent4.1 / 5
From 1,218 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $104
  • Superior Premium Rooms
  • Superior Premiere
  • Deluxe room two bed
  • Deluxe Double Room
  • Family Room
  • Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child’s birth certificate and photo ID *

  • Babysitting/childcare *

  • Children's club

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Serrano Hotel Gramado

Policies

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 10 percent of room rate

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Fitness center access
  • Nearby fitness center access
  • Internet access (may be limited)
  • Self parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

In the hotel

Taking the kids?
  • Children's club
  • Supervised childcare/activities
Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • Indoor pool
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Aerobics on site
  • Basketball on site
  • Hiking/biking trails on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Rafting nearby
  • Pool sun loungers
  • Tennis on site
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11115
  • Conference space size (meters) - 1033
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Year Built 1976
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Garda Cafe e Restaurante - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Frontera Sur - This steakhouse specializes in barbecue and serves lunch and dinner.

Spazio Due - This restaurant specializes in fondue and serves dinner only.

Forneria di Como - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Basketball on site
  • Hiking/biking trails on site
  • Playground on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Rafting nearby

Wish Serrano Resort & Convention Gramado, Gramado’s small print

Also known as

  • Serrano Hotel Gramado

Policies

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 10 percent of room rate

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Fitness center access
  • Nearby fitness center access
  • Internet access (may be limited)
  • Self parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Wish Serrano Resort & Convention Gramado, Gramado

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