Situated in the heart of Gramado, Serrano Resort Convenções & SPA, a family-friendly hotel, is within walking distance of Blooming Clock Church, Mini Mundo, and Covered Street. Also nearby are Santa Claus Village and Joaquina Rita Bier Lake.
Serrano Resort Convenções & SPA has a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 4-star property include a business center, small meeting rooms, and a technology helpdesk. The hotel offers 5 restaurants along with a coffee shop/café, a poolside bar, and a bar/lounge. Breakfast is complimentary to guests on weekdays. The staff can provide tour/ticket assistance, event catering, and tour assistance. Additional amenities include a health club, a children's pool, and a spa tub. This is a smoke-free property.
Rooms feature balconies with city or garden views. The 268 air-conditioned guestrooms at Serrano Resort Convenções & SPA include minibars and safes. Complimentary wireless high-speed Internet access is provided. 32-inch plasma televisions are equipped with cable channels and free movie channels. All accommodations provide desks and multi-line phones. Bathrooms offer showers with handheld showerheads, hair dryers, and complimentary toiletries. Additional amenities include ceiling fans and windows that open. In addition, amenities available on request include in-room massages, hypo-allergenic bedding, and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.