We were upgraded to the best room in the hotel one with panoramic ocean view. Made our stay really specialGenuine Expedia guest review
I think the F&B were fantastic they all need are great pay raise :) I went to heavenly spa and got a mud warp I think the staff there were very friendly and they too need a pay raise :) I also had a great time going up and down from my room in the golf carts they are very knowledgable with what thai plants to eat. Ray was very friendly and helpful :). […] What I think about the Surrounding neighborhood is Phuket has had a rough time. I would love to see charity work in donations to help with the stray dog crisis and the poor people who live in very voluble conditions. With such a wealthy resort I think the hotel and tourist can help the community !! Read moreGenuine Hotels.com guest review
Amazing views, but the hotel is a little tired and needs an upgrade at some point. This wasn't a really big issue but just something to be mindful of. For the price i think its good value. There isn't a lot to do in the area, so its good if you just want to relax by one of the pools - and there are a few to choose from!Genuine Expedia guest review
The westin is a quality resort ,very well branded , everything from the toilets to pillows has a westin registered trademark attached(pun intended) .The rooms are huge ,the pics are not fish-eyed , The wear and tear of the rooms and hotel is noticeable .. But the location ,friendly staff and the view more than make up for a few short comings.Genuine Hotels.com guest review
"A great break at the Westin Siray Bay"
It was a great experience and simply down to the staff of the hotel ... They made the stay great, constantly looking after us, true is that at times (very rarely) there were small issues with timings when attended by trainees, and at time the cart to the rooms would take an extra 10 minutes, however, this is normal as they are learning on the job, and […] it was particulary busy. By the end the staff knew my kids names and made their experience great. The kids club even though is small the staff was great always keen to make my kids day fun and full of activities. A piece of advice for anyone going with small kids, is that they should do the visit to the Weekend Market with the Kids Club as they provide a great aid with the kids while enjoying a great shopping experience, it is just a tad more expensive than going on a taxi but you get a helper and you cannot beat that!! We tend not to repeat locations as we like to visit new places all the time however, this is a hotel that I would recommend anyone with kids and if I see myself back to the area it is more than likely that we will stay there. Only downside I have is the prices of the SPA, almost 3 times the cost of the local one 5 minutes walking distance from the hotel. However, the experience in the SPA was good. Read moreGenuine Expedia guest review
"Away from the tourist areas."
Great 4 night stay in march 2014. Travelled solo and stayed in a suite overlooking the bay. Breakfast included and plentiful. Great facilities which was used through the trip. Staff very friendly and helpful.Genuine Expedia guest review
Great resort to unwind. We spent 10 nights and found the staff to be very accommodating, the ocean view room with pool access to be very spacious but the bed not very comfortable. Nice touch at breakfast with the vegemite....especially when u are not into Asian flavours in the morning. If we come to Phuket again...we would probably stay here again.Genuine Expedia guest review
"Beautiful setting, very relaxing."
This resort hotel is nestled in the hills 10 minutes outside Phuket town. With beautiful views from vertically every vantage point. Rooms and amenaties are clean and tidy to 5 star standard. Staff are outstanding, helpful and curteous A great place to just sit and unwind. I would highly recommend. RJGenuine Expedia guest review
"Very Relaxing Resort"
If every you want a relaxing resort away from the hustle and bustle of the City, it definitely is this resort. Nestled in Ko Sire, this place offers exceptional modern facilities, picturesque views and very lovely staff. As is located on the mountain, it would not be an ideal place for elderly with all the stairs and hills. Alternatively, there are […] carts to pick you up however only if your room is situated in an area where carts are accessible. The only qualm I have with this place is the check in and check out service. After calling the establishment of our intention to check in earlier which they agreed, we found ourselves still waiting to check in to our room an hour after the actual check in time. A blessing in disguise, lucky for my husband and I we did not go to the resort after our check out from the other hotel and went sightseeing otherwise we would have waited for 3 hours. Due to the inconvenience, my husband had to negotiate to extend our check out by an hour to compensate for the loss, and so they agreed. If that was one issue, so was the check out. After realizing our flight is at 2100 hours, we asked if we could extend our check out by a few hours assuming costs by the hour but we did not expect their offer of an extension for a few hours for a full day's worth of accommodation. As a SPG member, I'm rather appalled. As the resort is in a remote area, my husband and I had no choice but to check out at the agreed time and wait at the airport for 7 hours. Read moreGenuine Expedia guest review
"Great quiet getaway in Phuket"
My wife an dI wanted to get a relaxing getaway and are glad we chose this hotel. The staff were friendly, the service impeccable, the restaurants great quality (especially EEST), the day spa was awesome, and the tour desk extremely helpful etc. Beach front not really a feature of this hotel but the pools make up for it. We definitely recommend this […] place for anyone heading to Phuket! Read moreGenuine Expedia guest review
really enjoyable place. Clean and tidy all over with great pools and staff. Beautiful location near town however about a 25 - 30 dollar ride to patong beach which is where the action is. All in all great place to stayGenuine Expedia guest review
"Great Place to Stay"
It was definitely a great place to stay in for a holiday. The rooms were pretty, service was awesome and food is also delicious. All three pools were fantastic, but I felt that Horizon was the best. The only problem was that most of the rooms were located on very steep slopes, making it difficult to travel up and down to the room, but the buggy staffs […] are just a button away on the phone. They are more than willing to drive up and down just to send you back to your room or to anywhere else in the resort. Definitely one of the best resorts I've stayed in! Read moreGenuine Hotels.com guest review
"Beautiful hotel with amazing view from the balcony"
Beautiful hotel with amazing view from the balcony and nice and quiet beach.Genuine Expedia guest review
"Fair is Fair"
This hotel is set in a beautiful location however it's hard to believe it is only three years old as the buildings and the Prego pool are deteriorating. The service was good and breakfast was satisfactory. Poolside service was excellent. I think the restaurants need help. Would advise for a review on that front.Genuine Hotels.com guest review
"Brilliant hotel. Amazing views"
Waking up each morning to the view was total bliss. The staff were fantastic, always going out of their way to help. Some English wasn't the best but that's to be expected. The food was brilliant. All in all we had a fantastic stay and recommend anybody staying here. You will be thankful you didGenuine Expedia guest review
"Terrific resort in great location"
This resort is beautifully positioned outside of Phuket with views of the town across the water. its near enough to enjoy the excitement and bustle of the town but far enough away to escape the noise and dust etc. The staff were delightful, friendly accommodating and the accommodation, while aging a bit - but hey this is the tropics - was very good. […] Something malfunctioned with the air conditioning and we were moved to a new room with no fuss or trouble. The restaurants were all good, with Eest serving really delicious meals. The settings, decor and views from the public spaces were lovely as were the pool facilities and garden areas and beach, although we did not swim there. Transport to the rooms was by buggy and the buggy service, like the room service was prompt, friendly and professional. Both my partner and I were unwell for the whole of our trip - don't ask - but we were looked after, assisted when injured and directed to a very good hospital when this was required. Service above and beyond...... Read moreGenuine Expedia guest review
"at last a resort which truly feels like one"
excellent service great property superb location good choice of restaurants amazing spa good breakfast spread brilliant amenities a pleasurable experience indeedGenuine Expedia guest review
Me and my partner really enjoyed our stay at Western Siray Resort, The Room was clean, the view was beautiful, the staff are very friendly and helpful, the food was excellent at EEST restaurant and most of all it was a very relaxing stay. The only down point is that the resort is located a 40min Taxi ride from the main areas like Patong so getting around […] was a bit of a hassle however the resort did offer a shuttle service to main shopping malls for a small fee. Read moreGenuine Expedia guest review
"nice rooms with gd view"
We stayed in a deluxe room with pool access. Upgraded from deluxe n feel that its worth it.Nice room n gd view of the sea however , if u r into partying at patong this place might not be for u . Its too far from patong. The can fare might set u bk by abt 1200baht. If u r looking for a rest n relax place then I would say this would be perfect. if u book […] for a day tour online or at hotel, ask for a free hotel transfer. Will save u some transport cost. Read moreGenuine Expedia guest review
"Serene & relaxing!"
It was a great trip which my husband & I thoroughly enjoyed, especially as a last minute decision. I was a bit worried about the location but there were buggies outside our room not long after being requested to ferry us around the resort. We also used a regular taxi which was affordable. Grab the shuttle bus to Kim's Massage and go nuts. It only cost […] us both under $50 Aus to have a variety of massages in comfort for 3 hrs. We had our favourite staff members at concierge & food services which made our stay that much better. I would be happy to return to this hotel with or without our teenage/adult children. I recommend this hotel & try and have a day with the Thai Cooking School, we loved it & know how to make some delicious Thai dishes now. It's only 10 mins from the hotel. Read moreGenuine Expedia guest review
"Great for honeymooners"
Booked The Westin Siray for our honeymoon, perfect welcoming, they done the bed nicely with a couple of towels to make them look like swans and also gave us a honey moon cake. I'd go there again for our anniversary!Genuine Expedia guest review
"Not for a Beach Holiday (then why go to Phuket?!?)"
We have just completed an 8 night vacation at the Siray Bay. We are a couple in our early thirties. The hotel is located on Siray Island, at the south-eastern tip of Phuket. It is almost part of Phuket and one feels as if one crosses a small river rather than crossing onto another island. This brings me to the single most significant issue with the […] hotel: LOCATION. The hotel is set on a relatively steep hill with a strong incline. The complimentary Tuk Tuk (golf cart) service is very helpful here. It has its own beach but the SEA in NOT USABLE for swimming. The water is mirky, dirty and suject to the tides. As one employee explained it to me, the hotel has tried to clean up the beach and water but gave up. The proximity to Phuket town and the gypsy village on Sireh, as well as the drafts cause the water to be dirty and hence the beach. I have been to the beach once to check it out. SPG MUST change its description and clearly point out the usability of the beach. Apparently, it gets worse in rainy season when the smoke and smell of the rubbish incinerator on the opposite site of the bay reaches the hotel. (this is the boxy factory like building when looking straight from the hotel to the opposite side of the bay) The other problem is that the HOTEL IS REMOTE. The closest restaurants are in Phuket town. While Phuket town is slowly moving towards accomodating other visitor groups as well as backpackers it remains a relatively unattractive town. Read moreGenuine Expedia guest review
"Amazing Resort Hotel"
Just a great view... make sure you request a sea view room! The breakfast buffet was great and all the restaurants we tried were amazing. We didn't even have to leave the resort, between the pool, bars and the beach we didnt have much time left! Fitness centre also has a great view from the treadmills, definitely the best view I've ever had while running. […] Walking up the hill can be tough for older people but for us honeymooners it was a great way to burn off some cals. Would highly recommend this hotel! Read moreGenuine Expedia guest review
"Nice to visit at least once in life."
Everything was OK as mentioned above in rating the various services. We enjoyed every second of the stay. The sunset was very nice which my daughter photographed for half an hour movie as well still.Genuine Hotels.com guest review
What an amazing location and a truely beautiful hotel. We thoroughly enjoyed and relaxed during our stay here.Genuine Expedia guest review
This just might be an issue with myself, but the bed was a bit soft, not even close to firm so I woke each day with a sore back. Maybe to force people down to the spa, haha. Other than that, I had a small pool right outside my room, that was the best and the view of the bay.Genuine Expedia guest review
I stayed here with my boyfriend for three nights in the elevation suite. The room were very clean, light and modern with a large bath tub and great shower views of the sea and bay were great. The main pool is out of service due to work being carried out, but the other two pools were sufficient for our stay. The hotel itself is expensive for food; you […] only have to take a two minute ride outside to find good Thai food much cheaper. The breakfast buffet was fabulous with a huge selection of food, something for everyone. I can’t think of anything negative to say about this place. A romantic hideaway! Read moreGenuine Hotels.com guest review
"Would come again!!"
The hotel was beautiful, an oasis- just perfect for our honeymoon. The service was great and always with a smile. Buffet breakfast was amazing with a diverse selection of all sorts of foods. Very picturesque, nice and quiet.Genuine Expedia guest review
"Very far from sights"
A absolutely beautiful location. Calm and quiet atmosphere. Pity that there is no beautiful blue sea for swimming. The staff were all very friendly and helpful all the time. Transport offered to guests to nearest swimming beach as well as popular Patong and not just old Phuket town, is needed even at a price and would make a big difference. Paying a […] taxi 600 or 700 Baht makes any outing very expensive. Coming all the way to Phuket from all over the world, even guests wanting a peaceful holiday would want to see and experience the night life, sights and food of the rest of the island. Read moreGenuine Hotels.com guest review
"Not for people with disabilities"
The resort itself was okay but to get to your room you had to take a tuk tuk as there were very steep hills and it took some strenght to walk down to the main hotel as well. The staff was friendly. The amendities in the room was very little compared to other Westin hotels and the shower room leaked so our hall floor got flooded every time we took a […] shower. The Spa which apparently was voted the best in 2012 was not great either. It was very noisy, the rooms were too cold and tratments were not great again compared to other Westin hotels. All in all not a hotel I would go back to or receommend. Read moreGenuine Hotels.com guest review
Fantastic hotel, perfect for a relaxing getaway. The staff are very friendly and helpful, we did not have any problems. We hired a car which came in very handy as the hotel is about 15 minutes from Phuket. We ate all of our meals at the hotel, the food is amazing and there is a lot of choice.Genuine Hotels.com guest review
"plunge pool too cold, otherwise superb hotel"
We opted for a Superior Room with Plunge Pool and were sad to find that the plunge pool was unusable due to it being freezing cold. The bed was ridiculously soft the likes of which, I've never encountered before. We had to catch a very early flight before breakfast started and were told a breakfast basket would be sent up to us before checkout, that […] never arrived. The air conditioner woke us up several times when it cycled on/off. I don't try to find things wrong with places I stay but these few things stuck out. Other than these few things it is the most amazingly arrayed resort with everything you could need (a good thing since the surrounding neighbourhood isn't too nice after dark). Getting everywhere by golf buggy (you can't walk to reception for example) was a new thing for me and their system worked relatively well. Despite everything I would definitely give this hotel another go. Read moreGenuine Hotels.com guest review
"Great resort to get out of city life"
I think this is probably the best resort trip we had for the past few years. The views and breeze from the high level balcony were the best thing we had from the trip. We had relaxing afternoons and evenings sitting at the balcony having beer after swim. It was just fantastic. It was good that the resort was out of the way from the busy Phuket, but […] it is really inconvenient if you want to get out of the resort to go to the town. Read moreGenuine Hotels.com guest review
"Away from the action."
Everything was perfect especially the staff at the Kids activity centre. Thank you Jenny and Na. Just be prepared to pay for transport out of the resort. Also as a football fan, there was no football channels in the room or anywhere in the hotel to watch EPL and I missed the Liverpool vs Man Utd game. Sigh.......Genuine Hotels.com guest review
I had a very comfortable stay at the Westin Resort and Spa.Genuine Hotels.com guest review
"Beautiful isolated resort"
This is a beautiful hotel overlooking the water. The location is a bit far from town, so don't expect to be walking anywhere. There are shuttles to town all day, which is quite useful. The food is delicious, though there are some extra unexpected charges (cheese on the pizza for example). The rooms are very comfortable, and I recommend the plunge pools. The […] staff was not as friendly as one would expect from this caliber of hotel. We were charged extra for the taxi pick up after being quoted a very specific price, and nothing was done to fix the issue. It was last minute so we couldn't organize anything else and just had to pay the 20$. We organized a day trip to the islands through the hotel, which I would also recommend. Everything was on time, very well organized and we were picked up and dropped off. Lunch was included, and the staff on the boat was very friendly. Read moreGenuine Expedia guest review
"Got a deal - excellent hotel resort - killer view"
The rooms we had were amazing with sea views, there are a lot of infinity pools and a beach that is secluded. the resort is top notch. Negatives: lots of climbing to get to rooms as many have sea views, prices for food and drinks border on exorbitant. The breakfast is amazing with great fruit selection, crepes and capacinos. Drive into town is $10 but […] worth it if you want to eat some decently priced excellent tasting food. Read moreGenuine Hotels.com guest review
The hotel provides a sense of peaceful tranquility for its guests. Even though the hotel is located on the other side of Phuket and travelling to Patong and other parts may be a chore. However, the surrounding, peace and tranquility do make up for that. The hotel is ideal for couples. Service-wise, abit slow and language is abit of a problem as most […] staff is not very good in English. Read moreGenuine Hotels.com guest review
Wonderful staff, Great upgrade, Good food, Great pools, Ace views! We will be back.Genuine Expedia guest review
"Nice rooms and hotel but bad service"
Rooms are very nice and offer a beautiful view over the bay if you insist to get a top floor room. Service is rather bad, not worth 5 stars. Waiting time for tuc tucs much too long. Never heard an apology for bad service even though i complained many times... However, food is very good.Genuine Hotels.com guest review
"Not as good as other places"
Plunge pool rooms not worth it as the room pools are poorly maintained and not usable due to dirty brown water. Ended up only using the resorts main pools. Service is not as good as in other resorts, staff are quick to say "no" and dont look for other ways to help out. When we were there, there was a big conference and the hotel used 2 out of the 3 […] main restaurants to accommodate the conference and the resort guests were notable to use these restaurants during that time. Considering the secluded location, leaving other resprtguests with only room service as an option is not acceptable. Read moreGenuine Expedia guest review
个方面都不错。Genuine Hotels.com guest review
"A beautiful resort"
A nice service and good views of the guest room. Only wifi available at the restaurants and lobby. if u use wifi in guest room, u need to pay 200b per hour. The foot massage is very expensive . 990b per 60 mins . If u do it in Phuket town, it is 300b per 60minsGenuine Hotels.com guest review
"Plus que satisfait"
Parfait Rien a dire Une bulle de confortGenuine Hotels.com guest review
性价比很高，很是惊艳，服务也很好，前台有个中文前台，对于英文不太好的人来说实在是太好了，床很软，但是老公有点睡不惯。总体非常好。Genuine Hotels.com guest review
"Excelente hotel de lujo"
Excelente hotel algo alejado pero si buscas tranquilidad es perfecto. Habitaciones excelentes absolutamente recomendableGenuine Hotels.com guest review
The Westin отличное качество в любой точке мираGenuine Hotels.com guest review
"Godt hotel for alle"
Et virkeligt lækket hotel og mange gode forhold, kun et minus som var at den dagligt regøring på værelser ikke altid var lige god. Pool 3 stk. var helt i top samt den privarte stand.Genuine Hotels.com guest review
Great experience during my stay there. Unexpected welcome and greeting really impressed me. The hotel location is bit far from city center, thus, it's a good choice for relaxation.Genuine Hotels.com guest review
"Closest Hotel to the Ferry to Koh Phi Phi"
If you don't reach the ferry the same day your plane arrives in phuket, this hotel will meet all your needs! Small beach, but wunderfull pool and absolute friendly staffGenuine Hotels.com guest review
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