"Great for honeymooners"
Booked The Westin Siray for our honeymoon, perfect welcoming, they done the bed nicely with a couple of towels to make them look like swans and also gave us a honey moon cake. I'd go there again for our anniversary!Genuine Expedia guest review
"Not for a Beach Holiday (then why go to Phuket?!?)"
We have just completed an 8 night vacation at the Siray Bay. We are a couple in our early thirties. The hotel is located on Siray Island, at the south-eastern tip of Phuket. It is almost part of Phuket and one feels as if one crosses a small river rather than crossing onto another island. This brings me to the single most significant issue with the […] hotel: LOCATION. The hotel is set on a relatively steep hill with a strong incline. The complimentary Tuk Tuk (golf cart) service is very helpful here. It has its own beach but the SEA in NOT USABLE for swimming. The water is mirky, dirty and suject to the tides. As one employee explained it to me, the hotel has tried to clean up the beach and water but gave up. The proximity to Phuket town and the gypsy village on Sireh, as well as the drafts cause the water to be dirty and hence the beach. I have been to the beach once to check it out. SPG MUST change its description and clearly point out the usability of the beach. Apparently, it gets worse in rainy season when the smoke and smell of the rubbish incinerator on the opposite site of the bay reaches the hotel. (this is the boxy factory like building when looking straight from the hotel to the opposite side of the bay) The other problem is that the HOTEL IS REMOTE. The closest restaurants are in Phuket town. While Phuket town is slowly moving towards accomodating other visitor groups as well as backpackers it remains a relatively unattractive town. Read moreGenuine Expedia guest review
"Amazing Resort Hotel"
Just a great view... make sure you request a sea view room! The breakfast buffet was great and all the restaurants we tried were amazing. We didn't even have to leave the resort, between the pool, bars and the beach we didnt have much time left! Fitness centre also has a great view from the treadmills, definitely the best view I've ever had while running. […] Walking up the hill can be tough for older people but for us honeymooners it was a great way to burn off some cals. Would highly recommend this hotel! Read moreGenuine Expedia guest review
"Nice to visit at least once in life."
Everything was OK as mentioned above in rating the various services. We enjoyed every second of the stay. The sunset was very nice which my daughter photographed for half an hour movie as well still.Genuine Hotels.com guest review
What an amazing location and a truely beautiful hotel. We thoroughly enjoyed and relaxed during our stay here.Genuine Expedia guest review
This just might be an issue with myself, but the bed was a bit soft, not even close to firm so I woke each day with a sore back. Maybe to force people down to the spa, haha. Other than that, I had a small pool right outside my room, that was the best and the view of the bay.Genuine Expedia guest review
I stayed here with my boyfriend for three nights in the elevation suite. The room were very clean, light and modern with a large bath tub and great shower views of the sea and bay were great. The main pool is out of service due to work being carried out, but the other two pools were sufficient for our stay. The hotel itself is expensive for food; you […] only have to take a two minute ride outside to find good Thai food much cheaper. The breakfast buffet was fabulous with a huge selection of food, something for everyone. I can’t think of anything negative to say about this place. A romantic hideaway! Read moreGenuine Hotels.com guest review
"Would come again!!"
The hotel was beautiful, an oasis- just perfect for our honeymoon. The service was great and always with a smile. Buffet breakfast was amazing with a diverse selection of all sorts of foods. Very picturesque, nice and quiet.Genuine Expedia guest review
"Very far from sights"
A absolutely beautiful location. Calm and quiet atmosphere. Pity that there is no beautiful blue sea for swimming. The staff were all very friendly and helpful all the time. Transport offered to guests to nearest swimming beach as well as popular Patong and not just old Phuket town, is needed even at a price and would make a big difference. Paying a […] taxi 600 or 700 Baht makes any outing very expensive. Coming all the way to Phuket from all over the world, even guests wanting a peaceful holiday would want to see and experience the night life, sights and food of the rest of the island. Read moreGenuine Hotels.com guest review
"Not for people with disabilities"
The resort itself was okay but to get to your room you had to take a tuk tuk as there were very steep hills and it took some strenght to walk down to the main hotel as well. The staff was friendly. The amendities in the room was very little compared to other Westin hotels and the shower room leaked so our hall floor got flooded every time we took a […] shower. The Spa which apparently was voted the best in 2012 was not great either. It was very noisy, the rooms were too cold and tratments were not great again compared to other Westin hotels. All in all not a hotel I would go back to or receommend. Read moreGenuine Hotels.com guest review
Fantastic hotel, perfect for a relaxing getaway. The staff are very friendly and helpful, we did not have any problems. We hired a car which came in very handy as the hotel is about 15 minutes from Phuket. We ate all of our meals at the hotel, the food is amazing and there is a lot of choice.Genuine Hotels.com guest review
"plunge pool too cold, otherwise superb hotel"
We opted for a Superior Room with Plunge Pool and were sad to find that the plunge pool was unusable due to it being freezing cold. The bed was ridiculously soft the likes of which, I've never encountered before. We had to catch a very early flight before breakfast started and were told a breakfast basket would be sent up to us before checkout, that […] never arrived. The air conditioner woke us up several times when it cycled on/off. I don't try to find things wrong with places I stay but these few things stuck out. Other than these few things it is the most amazingly arrayed resort with everything you could need (a good thing since the surrounding neighbourhood isn't too nice after dark). Getting everywhere by golf buggy (you can't walk to reception for example) was a new thing for me and their system worked relatively well. Despite everything I would definitely give this hotel another go. Read moreGenuine Hotels.com guest review
"Great resort to get out of city life"
I think this is probably the best resort trip we had for the past few years. The views and breeze from the high level balcony were the best thing we had from the trip. We had relaxing afternoons and evenings sitting at the balcony having beer after swim. It was just fantastic. It was good that the resort was out of the way from the busy Phuket, but […] it is really inconvenient if you want to get out of the resort to go to the town. Read moreGenuine Hotels.com guest review
"Away from the action."
Everything was perfect especially the staff at the Kids activity centre. Thank you Jenny and Na. Just be prepared to pay for transport out of the resort. Also as a football fan, there was no football channels in the room or anywhere in the hotel to watch EPL and I missed the Liverpool vs Man Utd game. Sigh.......Genuine Hotels.com guest review
I had a very comfortable stay at the Westin Resort and Spa.Genuine Hotels.com guest review
"Beautiful isolated resort"
This is a beautiful hotel overlooking the water. The location is a bit far from town, so don't expect to be walking anywhere. There are shuttles to town all day, which is quite useful. The food is delicious, though there are some extra unexpected charges (cheese on the pizza for example). The rooms are very comfortable, and I recommend the plunge pools. The […] staff was not as friendly as one would expect from this caliber of hotel. We were charged extra for the taxi pick up after being quoted a very specific price, and nothing was done to fix the issue. It was last minute so we couldn't organize anything else and just had to pay the 20$. We organized a day trip to the islands through the hotel, which I would also recommend. Everything was on time, very well organized and we were picked up and dropped off. Lunch was included, and the staff on the boat was very friendly. Read moreGenuine Expedia guest review
"Got a deal - excellent hotel resort - killer view"
The rooms we had were amazing with sea views, there are a lot of infinity pools and a beach that is secluded. the resort is top notch. Negatives: lots of climbing to get to rooms as many have sea views, prices for food and drinks border on exorbitant. The breakfast is amazing with great fruit selection, crepes and capacinos. Drive into town is $10 but […] worth it if you want to eat some decently priced excellent tasting food. Read moreGenuine Hotels.com guest review
The hotel provides a sense of peaceful tranquility for its guests. Even though the hotel is located on the other side of Phuket and travelling to Patong and other parts may be a chore. However, the surrounding, peace and tranquility do make up for that. The hotel is ideal for couples. Service-wise, abit slow and language is abit of a problem as most […] staff is not very good in English. Read moreGenuine Hotels.com guest review
Wonderful staff, Great upgrade, Good food, Great pools, Ace views! We will be back.Genuine Expedia guest review
"Nice rooms and hotel but bad service"
Rooms are very nice and offer a beautiful view over the bay if you insist to get a top floor room. Service is rather bad, not worth 5 stars. Waiting time for tuc tucs much too long. Never heard an apology for bad service even though i complained many times... However, food is very good.Genuine Hotels.com guest review
"Not as good as other places"
Plunge pool rooms not worth it as the room pools are poorly maintained and not usable due to dirty brown water. Ended up only using the resorts main pools. Service is not as good as in other resorts, staff are quick to say "no" and dont look for other ways to help out. When we were there, there was a big conference and the hotel used 2 out of the 3 […] main restaurants to accommodate the conference and the resort guests were notable to use these restaurants during that time. Considering the secluded location, leaving other resprtguests with only room service as an option is not acceptable. Read moreGenuine Expedia guest review
Beautiful hotel with great service from all the staff. The hotel is a bit far away from everything, and the beach was not so nice. But overall a fantastic hotel!Genuine Hotels.com guest review
"THE WESTIN SIRAY BAY in PHUKET"
Checking out of a resort and feeling that you should have stayed a few more nights, pretty much says it all. IF your looking to stay within the resort, and you dont want buzzing action at night - this is the place. The Beach was'nt much of a beach, but then I personally am more of a pool person. 3 awesome pools with beautiful landscaping> I couldnt […] ask for anything more. Even though I used just the one. The service was brilliant. We were there for 5 nights with our one year old and I can safely say that this is a very child friendly place. The only couple of drawbacks about the place would be that there wasnt any place for the kids to run around, and theres no real beach. The water didnt look very inviting and you could hear the sound of the ocean which is something you'd probably come to expect on a beach getaway. All in all - we had a super time at the westin. So if your looking for a quite family get away - this is the hotel - we stayed at the basic room, and it was more than sufficient. A tad far away from the buzz and action of phuket and patong - but that is exactly what we wanted. Thanks to the westin staff for making our stay so pleasant. Read moreGenuine Hotels.com guest review
The hotel was amazing, great views, very clean, great food. Staff were very friendly and helpful.Genuine Expedia guest review
"Wonderful experience in Phuket"
We enjoyed our stay at the Westin Siri Bay very much. Our room had it's own pool and the view was magnificant. The staff were very friendly and helpful. We ate at the resort and found the food to be excellent and not expensive (especially for the quality). I would recommend this hotel to anyone but especially to couples who want a romantic experien […] ce. Read moreGenuine Expedia guest review
The hotel is so beautiful and make the stay feel like a heaven on Earth!Genuine Hotels.com guest review
"Westin Siray bay Phuket"
This hotel is about an hour from the airport, (which was too far) and it's stuck in the middle of an extremely poor dirty area. The hotel itself though is beautiful. & staff are helpful & friendly. It's a good place for relaxation but not much else. The restaurants were mediocre, and there was virtually no activities. No water sports, so it wouldn't […] be any good for young people. Also we were a bit upset that there was no way to do any half day trips to surrounding islands. Only very long full on tripe of at least 9-10 hours. Read moreGenuine Hotels.com guest review
Overall, I had an awesome vacation. Deluxe room with plunge pool just one step away from the room was really splendid. Watching the sunset from the pool was an amazing experience. I would highlyrecommend this hotel to others.Genuine Hotels.com guest review
"For the fit."
If you don't mind walking up a lot of steps this is wonderful resort built into the side of a hill with private man-made beach.They do cart you around in golf buggies.Genuine Expedia guest review
"Very relaxing and spectacular views"
The hotel was relaxing and the view was spectacular. The only bad thing about the hotel was a 2 inch cockroach in our room on the first night. Also we saw a baby cockroach on our table at the Prego restaurant. We complained and they gave us free drinks (non-alcoholic) and dessert. There was a lot of walking of stairs because of the landscape but you […] can always call for a shuttle to pick you up. It was very relaxing and food at the breakfast buffet and ESST was good. There is nothing around the resort in terms of restaurants or shopping. You need to go elsewhere. We went to Padong Beach and found it too crowded and noisy. We were happy to have stayed at the Westin. You can call a cab to go to Padong area for a day and eat in restaurants and shopping. Read moreGenuine Expedia guest review
If u are looking for a getaway holiday, that could be yr good choice, but if u can't stay with quiet then u better look for sth else over Patong.Genuine Hotels.com guest review
This hotel was amazing!! The private balcony pool was lovely and the view from the room was breath taking. Staff were friendly. No complaints at all.Genuine Expedia guest review
WE stayed at this hotel for 4 days at the end of our one month Thailand trip...it was the perfect way to end our vacation...Beautiful hotel, beautiful pools, relaxing environment, beautiful breakfast buffet. Overall Amazing stay! We love Westin hotels and will be back!Genuine Hotels.com guest review
very comfortable beds .. fantastic viewGenuine Hotels.com guest review
"ruhiges Hotel und sehr aufmerksames Personal"
Das Hotel an sich war sehr schön. Es liegt etwas abseits, weshalb man auf Taxi- oder Busfahrten (diese werden vom Hotel angeboten) angewiesen ist. Für einen ruhigen Urlaub ist es ideal. Für den Strand sind Badeschuhe zu empfehlen, da sehr viele Muscheln (teilweise auch abgebrochene) im Wasser sind. Mit dem Service bin ich sehr zufrieden - ein sehr aufmerksames […] und freundliches Personal! Die Zimmer waren immer sehr sauber und auch der Pool wurde sehr sauber gehalten. Das Frühstücksbuffet war sehr vielfältig und hat alle meine Erwartungen übertroffen. Alles in Allem kann ich das Hotel mit gutem Gewissen weiterempfehlen. Read moreGenuine Hotels.com guest review
Alt i alt hadde vi 2 fine netter der. Servicen var bra og veldig fint svømmebasseng med bar. Veldig god og rikelig frokost-buffet. Litt dyrt i restauranten og i spa avd. Romantisk rom og renholdet var ypperlig. Fin utsikt fra rommet vårt, superior sea view. Problem med air condiotionet, dette tok det 2t og 3 henvendelser fra oss før de klarte å fik […] se. Read moreGenuine Hotels.com guest review
"Overall is a pleasant stay"
One thing disappointed us is there's only one restaurant opened during our stay. Others are all under renonvation. We didn't know until check in. No announcement made on their official website. Room is clean. Staff is okay, but quite a lot of them are with long faces. Main Pool is nice, but not a big one. Location is quiet, which means its a bit far […] away from Robinson and Central Festival. Calling a taxi to go out is expensive, at least 300baht one way. It'd be nice if we have more restaurants to go within the resort during our stay. Read moreGenuine Hotels.com guest review
クーデターの影響で宿泊キャンセルが多かったとのことで、お部屋のグレードアップをしていただきました。 お部屋に隣の部屋との共有のプールがありました。 一日目に、プーケットタウンまでタクシーで行き、ウィークエンドマーケットを見てマッサージもしてスーパーで食料を買い込みました。プーケットタウンまでは300バーツ。ホテルの送迎も100バーツであるとのことでしたが時間が合わず使いませんでした。 初日以外はホテル内でゆっくり過ごしました。朝食バイキングをつけたのでそこで満腹になると、たいして動かないこともありあまりお腹がすきません。 一回だけホテルのレストランをディナーで利用しましたが値段は日本で食べるのとそんなに変わらないくらいです。とてもおいしかったです。 プーケットタウンまで毎日出るとなると移動 […] にお金がかかるので、あまり観光はせずのんびり過ごしたい人に向いていると思います。 Read moreGenuine Hotels.com guest review
"Overdreven luksus og super service"
Vi boede 10 dage på resortet og nød hvert et øjeblik. Vi boede i en af de lækre værelser med udsigt ned til Splash Pool og udover bugten. Der er meget stejlt og mange bakker, så de har små golfvogne de kører folk i til/fra værelse ned til lobbyen - en ekstra feature som vi nød godt af når vi især skulle op ;) Servicen er udover det sædvanlige og personalet […] var hjælpsomme i forhold til ALT! Vi spiste på alle restauranterne og maden var virkelig udsøgt. Lidt dyrere end inde i byen, men kvaliteten er også derefter. Vi havde morgenmad med i vores ophold og den er FANTASTISK. Der var noget for enhver smag og et stort udvalg af sundt og usundt, så man selv kunne tilpasse sin tallerken. Poolsne er super og de gør meget for at man skal føle sig total afslappet. Alt i alt et helt igennem fantastisk ophold. Det eneste lillebitte minus er at hotellet ligger lidt langt væk fra Phuket Town, så man skal regne med lidt udgifter til taxaer (som heldigvis ikke er for dyre). Derudover har hotellet et godt tourbooking desk i lobbyen, som var behjælpelig med både elephant trekking og bådtur til phi phi islands. Read moreGenuine Hotels.com guest review
Flott hotell med mange gode bekvemmeligheter. Anbefales!Genuine Hotels.com guest review
とてものんびりできました。環境が素晴らしい。景色がきれい。Genuine Hotels.com guest review
Rigtig dejligt hotel som har fortjent alle 5 stjerner! Vi elsker det og kommer helt sikkert igenGenuine Hotels.com guest review
"Flot og rigtig behageligt feriested."
Dette hotel er absolut anbefalelsesværdigt. Topkarakterer på alle områder. Dog var det en smule skuffende, at der ved indtjekningen blev forsøgt at sælge OS havudsigt selv om det viste sig, at det havde vores værelse allerede.Genuine Hotels.com guest review
시내와너무멀어교통비만많이나왔던... 또한식사수준은호텔의별이아까울정도... 특히조식수준은최악ㅡ정말먹을것이없었다. 서비스도매우느려서무엇인가를요구하면느지막히처리하여속터지고...심지어다음날투어가기전 신청한조식을먹지못할것같아breakfast box가있으니신청하라해서했더니ㅡ날짜를잘못받아적어그날은아침도못머고쫄쫄굶고스노클링투어감ㅡ보상요구했더니한사람당800바트(총1600바트이상,택스포함하면)인조식비를선심써주며,이용하신셔틀비400바트를빼주겠다고?!가격차이가너무나서용납할수없다고끝까지얘기하여결국보상받긴하였지만굉장히불쾌했음ㅡGenuine Hotels.com guest review
Hur bra som helst på alla sätt och vis. Grym personal, pooler, service, frukost, barnrummet var fantastiskt för vår 2åring.Genuine Hotels.com guest review
飯店環境優美。面海臨山。但LOBBY 接待人員並沒主動詢問接待。且房間內吹風機及煮水壺均故障無法使用。可惜了飯店的設施及優美的環境。Genuine Hotels.com guest review
スーペリアシービュールームに泊まりました。 プールがお隣さんと繋がっていて、侵入しようと思えば出来てしまう・・・ 壁が薄いのか、隣の部屋の音楽、話し声、丸聞こえ・・・ 夜中のケンカは本当まいりました。 バギーは呼べばすぐ来たので不便なし。 プライベート感ゼロで、部屋のセレクトを失敗したな、と思いました。 雰囲気はとつてもいいのに、部屋で寛げなかったのが、残念でした。Genuine Expedia guest review
"Als Transferhotel i.O. für Ferien nein."
Schlechte Servicequalität im Hotel, Zimmer i.O., muss nicht sein.Genuine Hotels.com guest review
相対的にはタイのホテルならまあまあです。ただ、スタッフ教育が行き届いてないです。特にEESTのスタッフ、期待はしてなかったけど基本サービスすら出来ません。ハウスキーパーはつかったグラスも洗わずそのままだったり、アメニティを補充しなかったりはありました。 期待しないで泊まれば大丈夫です。Genuine Hotels.com guest review
"Perfect place near the ferry to koh phi phi"
Awesom hotel with hughe rooms and beautiful swimming pools with ocean-view. Restaurants are were delicious too Looking forward to return to this hotelGenuine Hotels.com guest review
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