"Very far from sights"
A absolutely beautiful location. Calm and quiet atmosphere. Pity that there is no beautiful blue sea for swimming. The staff were all very friendly and helpful all the time. Transport offered to guests to nearest swimming beach as well as popular Patong and not just old Phuket town, is needed even at a price and would make a big difference. Paying a […] taxi 600 or 700 Baht makes any outing very expensive. Coming all the way to Phuket from all over the world, even guests wanting a peaceful holiday would want to see and experience the night life, sights and food of the rest of the island. Read moreGenuine Hotels.com guest review
"Not for people with disabilities"
The resort itself was okay but to get to your room you had to take a tuk tuk as there were very steep hills and it took some strenght to walk down to the main hotel as well. The staff was friendly. The amendities in the room was very little compared to other Westin hotels and the shower room leaked so our hall floor got flooded every time we took a […] shower. The Spa which apparently was voted the best in 2012 was not great either. It was very noisy, the rooms were too cold and tratments were not great again compared to other Westin hotels. All in all not a hotel I would go back to or receommend. Read moreGenuine Hotels.com guest review
Fantastic hotel, perfect for a relaxing getaway. The staff are very friendly and helpful, we did not have any problems. We hired a car which came in very handy as the hotel is about 15 minutes from Phuket. We ate all of our meals at the hotel, the food is amazing and there is a lot of choice.Genuine Hotels.com guest review
"plunge pool too cold, otherwise superb hotel"
We opted for a Superior Room with Plunge Pool and were sad to find that the plunge pool was unusable due to it being freezing cold. The bed was ridiculously soft the likes of which, I've never encountered before. We had to catch a very early flight before breakfast started and were told a breakfast basket would be sent up to us before checkout, that […] never arrived. The air conditioner woke us up several times when it cycled on/off. I don't try to find things wrong with places I stay but these few things stuck out. Other than these few things it is the most amazingly arrayed resort with everything you could need (a good thing since the surrounding neighbourhood isn't too nice after dark). Getting everywhere by golf buggy (you can't walk to reception for example) was a new thing for me and their system worked relatively well. Despite everything I would definitely give this hotel another go. Read moreGenuine Hotels.com guest review
"Great resort to get out of city life"
I think this is probably the best resort trip we had for the past few years. The views and breeze from the high level balcony were the best thing we had from the trip. We had relaxing afternoons and evenings sitting at the balcony having beer after swim. It was just fantastic. It was good that the resort was out of the way from the busy Phuket, but […] it is really inconvenient if you want to get out of the resort to go to the town. Read moreGenuine Hotels.com guest review
"Away from the action."
Everything was perfect especially the staff at the Kids activity centre. Thank you Jenny and Na. Just be prepared to pay for transport out of the resort. Also as a football fan, there was no football channels in the room or anywhere in the hotel to watch EPL and I missed the Liverpool vs Man Utd game. Sigh.......Genuine Hotels.com guest review
I had a very comfortable stay at the Westin Resort and Spa.Genuine Hotels.com guest review
"Beautiful isolated resort"
This is a beautiful hotel overlooking the water. The location is a bit far from town, so don't expect to be walking anywhere. There are shuttles to town all day, which is quite useful. The food is delicious, though there are some extra unexpected charges (cheese on the pizza for example). The rooms are very comfortable, and I recommend the plunge pools. The […] staff was not as friendly as one would expect from this caliber of hotel. We were charged extra for the taxi pick up after being quoted a very specific price, and nothing was done to fix the issue. It was last minute so we couldn't organize anything else and just had to pay the 20$. We organized a day trip to the islands through the hotel, which I would also recommend. Everything was on time, very well organized and we were picked up and dropped off. Lunch was included, and the staff on the boat was very friendly. Read moreGenuine Expedia guest review
"Got a deal - excellent hotel resort - killer view"
The rooms we had were amazing with sea views, there are a lot of infinity pools and a beach that is secluded. the resort is top notch. Negatives: lots of climbing to get to rooms as many have sea views, prices for food and drinks border on exorbitant. The breakfast is amazing with great fruit selection, crepes and capacinos. Drive into town is $10 but […] worth it if you want to eat some decently priced excellent tasting food. Read moreGenuine Hotels.com guest review
The hotel provides a sense of peaceful tranquility for its guests. Even though the hotel is located on the other side of Phuket and travelling to Patong and other parts may be a chore. However, the surrounding, peace and tranquility do make up for that. The hotel is ideal for couples. Service-wise, abit slow and language is abit of a problem as most […] staff is not very good in English. Read moreGenuine Hotels.com guest review
Wonderful staff, Great upgrade, Good food, Great pools, Ace views! We will be back.Genuine Expedia guest review
"Nice rooms and hotel but bad service"
Rooms are very nice and offer a beautiful view over the bay if you insist to get a top floor room. Service is rather bad, not worth 5 stars. Waiting time for tuc tucs much too long. Never heard an apology for bad service even though i complained many times... However, food is very good.Genuine Hotels.com guest review
"Not as good as other places"
Plunge pool rooms not worth it as the room pools are poorly maintained and not usable due to dirty brown water. Ended up only using the resorts main pools. Service is not as good as in other resorts, staff are quick to say "no" and dont look for other ways to help out. When we were there, there was a big conference and the hotel used 2 out of the 3 […] main restaurants to accommodate the conference and the resort guests were notable to use these restaurants during that time. Considering the secluded location, leaving other resprtguests with only room service as an option is not acceptable. Read moreGenuine Expedia guest review
Beautiful hotel with great service from all the staff. The hotel is a bit far away from everything, and the beach was not so nice. But overall a fantastic hotel!Genuine Hotels.com guest review
"THE WESTIN SIRAY BAY in PHUKET"
Checking out of a resort and feeling that you should have stayed a few more nights, pretty much says it all. IF your looking to stay within the resort, and you dont want buzzing action at night - this is the place. The Beach was'nt much of a beach, but then I personally am more of a pool person. 3 awesome pools with beautiful landscaping> I couldnt […] ask for anything more. Even though I used just the one. The service was brilliant. We were there for 5 nights with our one year old and I can safely say that this is a very child friendly place. The only couple of drawbacks about the place would be that there wasnt any place for the kids to run around, and theres no real beach. The water didnt look very inviting and you could hear the sound of the ocean which is something you'd probably come to expect on a beach getaway. All in all - we had a super time at the westin. So if your looking for a quite family get away - this is the hotel - we stayed at the basic room, and it was more than sufficient. A tad far away from the buzz and action of phuket and patong - but that is exactly what we wanted. Thanks to the westin staff for making our stay so pleasant. Read moreGenuine Hotels.com guest review
The hotel was amazing, great views, very clean, great food. Staff were very friendly and helpful.Genuine Expedia guest review
"Wonderful experience in Phuket"
We enjoyed our stay at the Westin Siri Bay very much. Our room had it's own pool and the view was magnificant. The staff were very friendly and helpful. We ate at the resort and found the food to be excellent and not expensive (especially for the quality). I would recommend this hotel to anyone but especially to couples who want a romantic experien […] ce. Read moreGenuine Expedia guest review
The hotel is so beautiful and make the stay feel like a heaven on Earth!Genuine Hotels.com guest review
"Westin Siray bay Phuket"
This hotel is about an hour from the airport, (which was too far) and it's stuck in the middle of an extremely poor dirty area. The hotel itself though is beautiful. & staff are helpful & friendly. It's a good place for relaxation but not much else. The restaurants were mediocre, and there was virtually no activities. No water sports, so it wouldn't […] be any good for young people. Also we were a bit upset that there was no way to do any half day trips to surrounding islands. Only very long full on tripe of at least 9-10 hours. Read moreGenuine Hotels.com guest review
Overall, I had an awesome vacation. Deluxe room with plunge pool just one step away from the room was really splendid. Watching the sunset from the pool was an amazing experience. I would highlyrecommend this hotel to others.Genuine Hotels.com guest review
"The Westin Siray Bay Resort & Spa"
This is a fantastic luxury hotel/resort with friendly staff and a beautiful location a bit outside Phuket town. The rooms have a high standard and every little detail is thought through. We had a spacious balcony with a stunning view over the bay, sea and Phuket town where you could watch the sunset every night. The 3 pools are also beautiful with lovely […] staff, bars and restaurants. This is the perfect hotel for a romantic vacation with your beloved. The only thing that annoyed us was the pricelevel in the restaurants and also for using the Internet. Since this hotel is a bit outside "everything" they have monopoly on Internet, food and drinks. This brings the prices up to a western Europe price level. And knowing how cheap Thailand is all together, this is very irritating. So, our holiday became significantly more expensive than we expected, but it was worth it! Read moreGenuine Hotels.com guest review
"For the fit."
If you don't mind walking up a lot of steps this is wonderful resort built into the side of a hill with private man-made beach.They do cart you around in golf buggies.Genuine Expedia guest review
"Very relaxing and spectacular views"
The hotel was relaxing and the view was spectacular. The only bad thing about the hotel was a 2 inch cockroach in our room on the first night. Also we saw a baby cockroach on our table at the Prego restaurant. We complained and they gave us free drinks (non-alcoholic) and dessert. There was a lot of walking of stairs because of the landscape but you […] can always call for a shuttle to pick you up. It was very relaxing and food at the breakfast buffet and ESST was good. There is nothing around the resort in terms of restaurants or shopping. You need to go elsewhere. We went to Padong Beach and found it too crowded and noisy. We were happy to have stayed at the Westin. You can call a cab to go to Padong area for a day and eat in restaurants and shopping. Read moreGenuine Expedia guest review
If u are looking for a getaway holiday, that could be yr good choice, but if u can't stay with quiet then u better look for sth else over Patong.Genuine Hotels.com guest review
This hotel was amazing!! The private balcony pool was lovely and the view from the room was breath taking. Staff were friendly. No complaints at all.Genuine Expedia guest review
WE stayed at this hotel for 4 days at the end of our one month Thailand trip...it was the perfect way to end our vacation...Beautiful hotel, beautiful pools, relaxing environment, beautiful breakfast buffet. Overall Amazing stay! We love Westin hotels and will be back!Genuine Hotels.com guest review
very comfortable beds .. fantastic viewGenuine Hotels.com guest review
"Microsoft 2011 Asia Partner Summit"
For a conference it was an excellent location. Quiet and serene. The hotel provides you with adequate service and excellent personnel.Genuine Hotels.com guest review
"Great hotel to stay at"
The Westin Siray is a great hotel to stay at and the staff is extremely friendly and well mannered. Everything about the hotel is superb. I specially loved the idea and management of the kids club and the various swimming pools. The rooms are spacious and clean and extremely well maintained. The people are generally friendly and try to help as much […] as possible. The staff every where in the hotel need to be commended for their great work. The only issue I had was with the location, with the hotel being very far from everything else in Phuket. I wish the management would look into shuttle services to Patong Beach rather than Phuket town. I would not have had an issue paying for this as well as the local taxi and tuk tuk drivers tend to overcharge a lot anyway. I am sure the hotel could provide a paid service to Patong and back on an hourly basis, and this would be very welcome by most of the guests. The second thing the hotel could look into is to have the private beach cleaned up a bit. I guess it could have been a bit dirty due to it raining a lot at the time that I went there. But even as it was, it was a lot cleaner than most other beaches. Read moreGenuine Hotels.com guest review
"Very relaxing break"
We spent 11 nights recently at The Westin , and thoroughly enjoyed the experience. The restaurants are very resonable and great food. My fav was the Thai , and the buffet breakfasts were to die for! Enjoyed the water aerobics and the Happy hours at Splash Bar . My only complaint was the pillows are toooo soft . Lost my head in them . The staff are very […] well trained and very very helpful. This was our 4 th Trip to Phuket , and we are lucky enough to get around by motor bike, however , it would be a little out of the way , if you had to pay for Taxi's everywhere. Totally enjoyed it .....Thank you Westin ! Read moreGenuine Expedia guest review
"Luxury hotel Phuket Town"
Exactly what you would expect from a Westin Resort.Genuine Expedia guest review
"The Westin Siray Bay Phuket - moment to remember"
Spent a wonderful 4 nights here. Had a great honeymoon time with its relaxing and great view, excellent service, friendly faces and good food. Although the pillow is too soft. However, other than that its excellent. Looking forward to come to westin siray bay again with family.Genuine Hotels.com guest review
Flott hotell med mange gode bekvemmeligheter. Anbefales!Genuine Hotels.com guest review
とてものんびりできました。環境が素晴らしい。景色がきれい。Genuine Hotels.com guest review
Rigtig dejligt hotel som har fortjent alle 5 stjerner! Vi elsker det og kommer helt sikkert igenGenuine Hotels.com guest review
"Flot og rigtig behageligt feriested."
Dette hotel er absolut anbefalelsesværdigt. Topkarakterer på alle områder. Dog var det en smule skuffende, at der ved indtjekningen blev forsøgt at sælge OS havudsigt selv om det viste sig, at det havde vores værelse allerede.Genuine Hotels.com guest review
시내와너무멀어교통비만많이나왔던... 또한식사수준은호텔의별이아까울정도... 특히조식수준은최악ㅡ정말먹을것이없었다. 서비스도매우느려서무엇인가를요구하면느지막히처리하여속터지고...심지어다음날투어가기전 신청한조식을먹지못할것같아breakfast box가있으니신청하라해서했더니ㅡ날짜를잘못받아적어그날은아침도못머고쫄쫄굶고스노클링투어감ㅡ보상요구했더니한사람당800바트(총1600바트이상,택스포함하면)인조식비를선심써주며,이용하신셔틀비400바트를빼주겠다고?!가격차이가너무나서용납할수없다고끝까지얘기하여결국보상받긴하였지만굉장히불쾌했음ㅡGenuine Hotels.com guest review
Hur bra som helst på alla sätt och vis. Grym personal, pooler, service, frukost, barnrummet var fantastiskt för vår 2åring.Genuine Hotels.com guest review
飯店環境優美。面海臨山。但LOBBY 接待人員並沒主動詢問接待。且房間內吹風機及煮水壺均故障無法使用。可惜了飯店的設施及優美的環境。Genuine Hotels.com guest review
スーペリアシービュールームに泊まりました。 プールがお隣さんと繋がっていて、侵入しようと思えば出来てしまう・・・ 壁が薄いのか、隣の部屋の音楽、話し声、丸聞こえ・・・ 夜中のケンカは本当まいりました。 バギーは呼べばすぐ来たので不便なし。 プライベート感ゼロで、部屋のセレクトを失敗したな、と思いました。 雰囲気はとつてもいいのに、部屋で寛げなかったのが、残念でした。Genuine Expedia guest review
"Als Transferhotel i.O. für Ferien nein."
Schlechte Servicequalität im Hotel, Zimmer i.O., muss nicht sein.Genuine Hotels.com guest review
相対的にはタイのホテルならまあまあです。ただ、スタッフ教育が行き届いてないです。特にEESTのスタッフ、期待はしてなかったけど基本サービスすら出来ません。ハウスキーパーはつかったグラスも洗わずそのままだったり、アメニティを補充しなかったりはありました。 期待しないで泊まれば大丈夫です。Genuine Hotels.com guest review
"Perfect place near the ferry to koh phi phi"
Awesom hotel with hughe rooms and beautiful swimming pools with ocean-view. Restaurants are were delicious too Looking forward to return to this hotelGenuine Hotels.com guest review
Très bonne impression globale, perfectible pour 5 étoiles au niveau de quelques finitions dans la chambre et sur le parc en règle général.Genuine Hotels.com guest review
9泊10日。スーペリア ルームシービュー。一人旅。3時チェックイン予定だったのですが12時に着いても早めのチェックインもらえました。日本人スタッフがおりました。ホテルではスパの2000バーツ引きのクーポンをもらいました。ANDロビンソン(スーパー)への送迎バスが往復200バーツかかりますが、ロビンソンの5%OFFの旅行者用クーポンをバスの運転手に貰えました。ホテルのタイフードの出るレストランのタイフードはとても美味しかったです。値段もそんなに高くありませんでした。帰りに空港でもタイフードを食べましたが断然ホテルのタイフードが美味しかったです。ずっとホテルでゆっくりしていましたが、プールもスタッフも良かったです。清潔度は中の下。洗面所バスルームは少し水臭いです。消臭剤かアロマを持っていくが吉。 […] アジアで外が自然ということもあるのか、部屋の中で小さいゴキを発見しました。無料飲み物はドリップコーヒーは一杯分、ティーバックが4つ。インスタントコーヒーは4回分。ミネラルウォーターが500ml4本アリ。ヘブンリーベッドはよく眠れました。ベッドより枕がすごく気持ちよかったです。ホテルと空港の送迎は700タイバーツ＋チップ20でしてもらいました。一人でユックリ休暇に行きましたが、とてもリラックスした休暇を過ごせ、結果的に値段相応で満足。ホテルステイの方はオススメです。 Read moreGenuine Hotels.com guest review
"Westin Siray - on our way to phi phi"
Very nice hotel with a wonderfull seaview. Perfect place for us staying only one night on our way to phiphi. Very good breakfast and friendly staff.Genuine Hotels.com guest review
プーケットタウンへのアクセスはまあまあ。リゾートとしてのコンセプトは良く、建物は立派に作っているものの、設備はいまいち。整備や清掃も行き届いていないように感じる。大規模開発を試みたものの、リーマンショックでとん挫し、途中で計画変更した感が否めない。 スタッフの対応はばらつきが大きく、プロフェッショナルな方から、ホスピタリティを全く感じられない方まで、千差万別。 滞在中は中国人団体客が多く、高級リゾートのイメージとはかけ離れる。Genuine Expedia guest review
"رحله شهر عسل تم عمل ترقيه لي الى سويت كبير جدااا"
الفندق ممتاز وتعامل الموظفين راقي جدا وانصح به ويوجد مطعم ايطالي ممتازGenuine Hotels.com guest review
予約が届いていなかったせいかチェックインに時間がかかり、そのおかげで部屋をアップグレードしていただきました。メゾネットタイプに泊まるのは初めてで、大興奮！夕暮れは海風を感じながらバルコニーのチェアに横になり、シービューを堪能し、本当に心地よい時間をもてました。朝は早起きしてプライベートビーチで一人ヨガをしたり、敷地内を散歩したりして、すがすがしいスタート。カメラをかまえれば、どこでも絵になる景色で、モデルになったような気分を味わえたかも？！朝食は和洋タイスタイルのものがそろっていて、何を食べようか悩んでしまうくらいでした。果物のｽﾑｰｼﾞｰが甘くておいしかったです。朝食後はプールにいき、無料のアクアエクササイズに参加。外国の方とおおはしゃぎして、とても楽しかったです♪ホテルのスタッフの対応も […] 良かったです。日本人女性スタッフがおひとりいらっしゃったので、心強かったです。ホテルの周りには何もないので、リゾートホテルでの滞在をおもいっきり楽しもうと思って泊まったのがよかったのかもしれません。またぜひ泊まりたいです！！ Read moreGenuine Expedia guest review
サービスの対応も抜群で、誕生日当日にはバースデーケーキをサプラーイズで用意してくれました。次回も、是非泊まりたいと思う。部屋のグレードアップをして‼︎Genuine Expedia guest review
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