Very comfortable room, large. Good breakfast choices. Close to airports and gas stationsGenuine Hotels.com guest review
"very nice place to stay!"
my mother and I had a restful and pleasant night here. It was clean and all the staff was wonderful. Grandma Judy was a delight and there was such great service with her ramrodding breakfast. Keep up the great customer service!!!Genuine Hotels.com guest review
"Great for early departures from KC airport"
There is no reason to stay at this hotel if you're not flying out very early the following morning. I found the front desk person to be a bit rude, the only room available was the very first room in the hall on the ground floor which didn't match my request, etc. What can you expect from an airport hotel? If you go in with low expectations, it's gr […] eat!!! Read moreGenuine Hotels.com guest review
"Near airport not bad but could be better"
Not a bad drive to airport. Staff seemed friendly but maybe a little overwhelmed, several military staying and had to have key cards reactivated so didn't have much time to tell us anything. Room had no reg. size towels, when we made front desk aware they gave us some immediately, Toilet seat was sliding around, looked like coffee was splashed on doorframe […] that had not been wiped off, shelf in shower stall was broken off- looked like it had been like that awhile. That's just picky stuff noticed. For my money, for just a few hours of sleep I would've appreciated it being a little more well kept. We slept fine and got to our final destination with ease which was our main goal! Read moreGenuine Hotels.com guest review
Close to the airport, price was right.Genuine Hotels.com guest review
It was good. Not mind-blowing, but it was clean.Genuine Hotels.com guest review
"Close to airport. Very convenient!"
Everything was good except for the booking site we used said there was free parking and shuttle to the airport. This is misleading because we were unable to leave our car there.Genuine Hotels.com guest review
"Comfortable & access to a beautiful fitness trail"
This was a lovely stop on a long drive. It was not especially close to I-70, but it was worth the detour. And, I think it was really convenient to the airport . The room was spacious and comfortable. There was a mini fridge, a microwave, adequately fast free wi-fi, and ample power outlets - a good place to recharge myself and my electronics. Across […] from the hotel was a beautiful walking path surrounding a pond with a VitaCourse fitness course set up along the way, a really nice alternative to the fitness center. I had my cats with me. The pet fee was very reasonable, especially considering the value for the money for the room itself. The free breakfast was average-to-good with some healthy options (yogurt, hard-boiled eggs, fresh fruit) in addition to the expected basic carb offerings. I would seek out this hotel my next time driving through. Read moreGenuine Hotels.com guest review
"great family getaway"
The hotel was clean and well-maintained. The beds and bedding was comfortable, offering both soft and firm pillows which I appreciated. The morning breakfast selection was excellent, and the breakfast attendant was friendly and helpful. Parking was convenient. The pool and hot tub could have been warmer, but overall it was an excellent stay.Genuine Hotels.com guest review
"Not free parking"
We reserved the room, as it claimed there was free parking. You actually get free parking for as many nights as you stay. You can't get free parking while you are on your trip. Beware!Genuine Expedia guest review
Response by Comfort Inn Kansas City / Airport Why would think that you could just leave your car in our lot? where would are nightly guests park when your off on a trip? That is why they have long-term parking at the airport. If you are a guest, you get free parking for the night that you are a guest.
"Room where clean."
Staff very friendly! Very affordable. Also the Breakfast was very good, will stay there again.Genuine Expedia guest review
"Good place for a good price"
It's a good place to stay and right by the airport.Genuine Hotels.com guest review
"No airport shuttle service"
The main reason I booked at this hotel was because the weather was bad and I wanted to use the airport shuttle service the next morning. However when I checked in I was told that this service was not available to me because I had booked through hotels.com and not directly with Comfort Inn. If this was stated, it was in the fine print. The main ad said […] "Free Parking" and "Shuttle" so I assumed this applied to all guests. I have never tried to use this service before but people I know told me they have never had this happen to them with other hotels. I should have stayed at the Marriot - would have been the same price when you add in the airport parking fee! Read moreGenuine Hotels.com guest review
Phone rang several times during the night which was annoyingGenuine Hotels.com guest review
Hot tub was down at check in for maintenance. Upsetting because I was really looking forward to using it. Breakfast was fantastic! The bathroom tissue box was empty. Didn't need the sofa bed but the kids wanted to check it out. When they pulled it open there was a used tissue and crumbs.Genuine Expedia guest review
Good value for a short stayGenuine Hotels.com guest review
we went for the pool so the kids could swim, the water and pool area was warm, so we didn't freeze like most pools. we loved it.Genuine Hotels.com guest review
"Clean and quiet comfort."
I picked this hotel because of proximity to KCI and availability of a king bed. Hotel is close to KCI, within a ten minute drive but not immediately off the highway. Dining establishments are not within walking distance so please consider this if you will not be driving. Front desk staff were friendly and courteous, happy to help. Room was comfortable […] and very clean. I did not use the indoor pool, spa, gym or shuttle. Read moreGenuine Expedia guest review
The rooms are nice but the bathroom could use some updating and the toilets don't flush very easy.Genuine Hotels.com guest review
"Wonderful breakfast, clean pool & hot tib"
Had a great stay, greeted and check in was a breeze. Enjoyed the hot tub and pool. The beds were so comfy. Breakfast was great. Had a wonderful stay.Genuine Expedia guest review
Room was clean. Heating system wasn't the best. Hot water ok as well. It was when the polar shield hit the country. Other than that it was a nice stay.Genuine Hotels.com guest review
Overall comfort inn was very nice.The heater worked but never shut off if kept running all night so I turned it down to 65 so we didn't roast all night and I woke up to the heater blowing cold air.Had a cold for several days.Then check out is noon and we had know where to go until noon so not checking out until then and we were disturbed four times […] from housekeeping wanting to clean our room.When we did check out the lady at the desk seemed mad because we left late. May stay again if they fix the heat/ac problem Read moreGenuine Hotels.com guest review
"nice room but freezing"
The hotel was really nice, new, clean, etc., and we were impressed with the quality of the room, especially for the price. However, when we arrived the heater in the room was off and it was about 50 degrees. The heater was not very powerful and it took about 5 hours to reach a comfortable temperature, so we spent a pretty miserable night. If you're […] using this hotel in the winter, I recommend that you call ahead and ask someone to turn the heat on a few hours before you get there! Read moreGenuine Hotels.com guest review
We come every year to K. C. to see the lights and this is the fourth year we have stayed here. We were somewhat disappointed in the staff this year. We were not greeted very well from the first lady at the desk. She was impatient/distracted. There were two other employess that were borderline rude, as well. Twice, as my husband and son were swimming […] a hotel employee came in to the pool room and took all the towels or most of the towels leaving none for them to dry off as they were leaving. We observed some irritation between employees, too. We are assuming there is new management. We are already considering a different hotel next year! Read moreGenuine Hotels.com guest review
"No free parking"
Not sure who is at fault here, Expedia or Comfort Inn. When you see free parking and free airport shuttle this isn't the whole truth. When we arrived at the hotel we were informed that because we booked with Expedia the free parking is only for the night of or stay and we could NOT use the airport shuttle. Had we booked directly with the hotel we would […] have been allowed to keep our car at the hotel and use the airport shuttle for the duration of our trip. Very frustrating to find out after the hotel was booked and we were no longer allowed to cancel our room. Defeated the whole purpose of staying with them. Read moreGenuine Expedia guest review
Response by Comfort Inn Kansas City / Airport We do not advertise that you can leave your car here for an extended period of time. We have free parking for the night you stay with us and yes we have a free shuttle. We have many corporate accounts that we shuttle to their offices. If we allowed people to leave their car here and take up all of the spaces, where would the nightly people park? We are sorry but due to limited parking, We do not offer a Park & Fly program.
All was exceptional except the pool was extremely cold.Genuine Hotels.com guest review
We didn't have hot water in the shower and pool was cold and was to be heatedGenuine Hotels.com guest review
Room got way too hot. The air was really cold outside which came through the window. The heat and air unit is just under the window. Due to the cold air entering around the window the heater kept coming on. We tried just turning the unit off but then the room became too cold. Would not stay again.Genuine Hotels.com guest review
"on time delivery to the airport, even at 4:30 a.m."
the staff took great care of my 95-year-old aunt as she went to the airport to return home.Genuine Hotels.com guest review
Hard to find but great stay.Genuine Hotels.com guest review
"Great comfort, great service!"
A very enjoyable, uneventful stay. great service especially at breakfast. the lady responsible for the breakfast area is a delight. Although the area is supposed to be self-service, she is always there to help, make you waffles, clean your table and refill your coffee. She is a pleasure to have around.Genuine Hotels.com guest review
Nice Big Room with Microwave + Fridge. Very comfortable bed with both soft and hard pillow for the choosing. Very pleased with the experience. Overall the room was very nice and clean. The decor of the hotel was perfect for the hotel. Breakfast was not bad. Overall I would definitely recommend and stay.Genuine Hotels.com guest review
"Comfortable stay, close to KCI"
The room was really great and the staff was exceptional. The air unit was a bit loud and disrupted my sleep a bit when it kicked on throughout the night. Overall, we were pretty impressed for what we got for the money.Genuine Expedia guest review
Free shuttle from airport and free shuttle to shopping district at night. Friendly staff allowed us to check in way early. Overall very clean and well kept.Genuine Expedia guest review
We stayed here one night, in order to attend a Chiefs game the next day. Staff was very friendly, breakfast was good, and the room we had was very clean and nice. I would recommend.. Bed was very comfortable and a good place to stay.Genuine Hotels.com guest review
We stayed and had a good night. The beds were comfortable. The room was clean and in good condition. Morning breakfast was good. Juice machine was broken was the only bummer there. My only real concern was that there was green mold??? Around the corners of the whirlpool. Overall though we were very satisfied and would come an stay again.Genuine Hotels.com guest review
Disappointed there was no restaurant or bar.Genuine Hotels.com guest review
"breakfast and the staff"
We went down for breakfast around 8am and the bisquits were empty, we asked for more and the staff said there were no more, when another guest said that more were made the previous day when asked, she simply shrugged her shoulders and said" oh well, nothing i can do. We asked another staff member and she went in the back and made english muffins for […] a replacement. I've never heard of bisquits and english muffins. An hour later i came down to see if any juice was left and i was told the place was closed, i continued to look around and the lady looked at me again and said very sternly, WE ARE CLOSED. Read moreGenuine Expedia guest review
"Great affordable hotel near kci expo"
Friendly staff, comfortable rooms, awesome complimentary breakfast, and good locationGenuine Expedia guest review
Visited KC for a short trip to the Worlds of Fun amusement park. This hotel is about 20 minutes from the park, but we decided the drive was definitely worth it after seeing reviews/rates at the hotels nearer to the park. We were placed in a handicapped room (for whatever reason, hotels seem to like to do that when you book through Hotels.com). This […] placement was the only downside of our stay, as the shower head was on a hose and had to be held the whole time you were showering (I believe a mounting bracket would be about $5). We had some difficulties figuring out how to even turn on the shower, but the front desk staff was very helpful and respectful in helping us figure it out. Breakfast was standard free fare, but it ended an hour later than most hotels end breakfast (10AM instead of 9), which we took advantage of. We were a little nervous about noise on the first floor, but the room was pleasantly quiet. I'd recommend this hotel to anybody. Read moreGenuine Hotels.com guest review
I have stayed at this hotel in the past. The rooms are clean and very close to the airport. This closeness could be a problem for some as it is also close to the interstate. I am hard of hearing so noise is not a problem for me. Overall a good stay as a one nighter in order to catch an early flight.Genuine Hotels.com guest review
"One night businsess stay"
Room was large and comfortable, beds were comfortable, tv was nice, pool area looked nice. Fridge in room was convenient, business center handy, breakfast was average.Genuine Hotels.com guest review
Was stranded at KC airport because of weather. Free shuttle came to pick me up and took me back. Comfortable room, clean. Very convenient to airportGenuine Hotels.com guest review
"Best place to stay near airport."
Its been like home to me! Good rooms, nice pool, Shutle service to airport, .............Genuine Expedia guest review
We recently stayed at this motel and were very satisfied. The room was very clean and comfortable and they have very personable, caring staff. From the front dest staff to the staff overseeing the scrumptious breakfast to the housekeeping staff. Will definitely stay here again.Genuine Hotels.com guest review
"needs manners be fair"
the only two problems we had were that the lady that was at the front desk when we checked out was rude to my husband and complained that my 6 year old did not have on shoes one it needs to be posted and two it could have been handled better. then the next thing he knew another guest with young kids was in the breakfast area with no shoes when other […] guests that we did not know complained about her being fair she said that they could be carried even though they were walking then they asked if we carried our daughter would she have to have on shoes she said yes she was older if there are rules fine but the staff should not get to pick and choose who follows them its also pretty sad when other guest notice the lack of fairness say something and the women acts like shes queen and makes the rules she needs a class in fairness ,manners ,etc had it not been for her and the lack of an ice machine on the 2nd floor mostly her we would have had a great time too bad it takes one person to ruin a good time. Read moreGenuine Expedia guest review
Stayed the night before flight. Good location, service, and rooms. I liked that they had a fridge in the room.Genuine Hotels.com guest review
"Close to Airport and Close to Restaurants!"
Very close to Kansas City Airport, also close to Cracker Barrel! The hotel staff were very friendly. Our room air conditioner didn't work so after I told the Hotel staff and Maintenance came it was determined that it couldn't be fixed that evening, so the staff offered to move us across the hall. Both rooms were clean and updated. I will definitely […] stay again! Read moreGenuine Expedia guest review
"Clean and Average hotel."
This is a clean hotel facility (which is most important to me). The pool and hot tub are on the small side, but work just fine. Check in was quick and easy and the hotel staff was friendly. If you are looking for a clean and decent hotel room, this would be a good choice.Genuine Expedia guest review
"Nice affordable hotel near airport"
We were driving through Kansas City and stayed at the Microtell by the airport on our way to Alabama, but we didn't like it at all. We stayed here on our way back and loved it. It's not a 5 star hotel, but it doesn't cost a 5 star price. Very clean and comfortable and they have a park with a small lake right across the street. They keep the breakfast […] stocked the entire time. Would recommend if your looking for a comfortable and nice and clean hotel but you don't need the over the top service of a 5 star. Read moreGenuine Expedia guest review
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