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New Star Hotel, Hue

3.5 stars
36 Chu Van An street, Hue, Thua Thien-Hue, Vietnam, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.0 / 5
  • Spent 3 nights in Hue, sightseeing the royals tombs, pagodas and citadel. The food…Oct 17, 2015
  • A good hotel but could with a little work (a cleanup) only one lift for that many rooms,…Jun 12, 2015
See all 21 Hotels.com reviews
From 157 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $35
  • Deluxe Room, 1 Double or 2 Single Beds
  • Superior Room, 1 Double or 2 Single Beds
  • Family Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Shopping center shuttle *

Other information

  • Resort fee included

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Full-service spa
  • Bicycle rentals on site
  • Free bicycles on site
  • Ecotours nearby
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 24-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, First Massage. Services include massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

Aroma Restaurant - This restaurant overlooks the pool. A children's menu is available. Open 24 hours. Reservations are required.

New Star Hotel, Hue’s small print

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

New Star Hotel, Hue

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