We loved the room it was beautiful and we would defiantly stay there again as far as the comfort of the room 5 does not even begin to explain how comfortable the room was it was more like a 8 we were very pleased with the room.Genuine Hotels.com guest review
never disappointed!Genuine Hotels.com guest review
"Great location for sand castle building weekend"
We had a great time and was able to spend fun time at the beach, and right there to see the sand castle building contest for the weekend.Genuine Hotels.com guest review
"It was near everything"
We really enjoyed our stay. The hotel was very nice and the staff were very friendly and helpfulGenuine Hotels.com guest review
The free in-room WiFi had such poor reception that it was all but useless. The room had a very loud mini-fridge that could not be shut off and the electrical plug was inaccessible. Since we didn't use it, it was just an annoyance. Themperature control was also a challenge without having a loud A/C unit turning on and shutting off all night.Genuine Hotels.com guest review
TV was broken, had to replace. Bed was just ok, too hard. Very nice hotel ! We needed to leave one day early and gave plenty of notice due to hubby being sick but advised by hotel we would not get refund.Genuine Hotels.com guest review
Room service forgot to service our room. We had a nice view of the roof. The food and the service from the restaurant was excellent!!Genuine Hotels.com guest review
Everything was lovely and staff was kind.Genuine Hotels.com guest review
"Great place to stay on the island"
This was a good location on the island as it was away from the busy places but a great spot along the beach. You need a car since it's near the end of the island. The hotel was very clean and everyone was friendly. though the front desk staff couldn't always answer our questions about activities in the area. The restaurant was good. The only downside […] was features in our room as the temperature was hard to maintain with the cooling system and the fan automatically goes on in the bathroom when the light is turned on (constant loud noise). Read moreGenuine Hotels.com guest review
The stay was great. The bed was too hard for me though and not enough pillows!Genuine Hotels.com guest review
"read the fine print before staying"
Room was nice. Housekeeping was great. view was awesome. The free breakfast they advertise and the free drinks aren't free. BAD ADVERTISING. This is the reason we stayed here but come to find out it was not what the advertisement said.Genuine Hotels.com guest review
Overall OK. The hotel and staff were very nice. Mattress not as comfortable as expected. During this season beaches are not cleaned so the scenery is not really appealing.Genuine Hotels.com guest review
Only thing bad was the beds. They claim they are adjustable but the just change from hard to harder. Also, servers at the grill are not very good. But overall a great hotel. We will be returning.Genuine Hotels.com guest review
We had a quick overnight stay after a beach wedding and it was a very nice experience. The coffee available in the lobby on the way out was icing on the cakeGenuine Hotels.com guest review
"Excellent service very professional and helpful."
Great experience. Will return to this hotel very soon. Will definitely reccomend to friends and family. One particular staff her name is Bella H is a great professional and very helpful and polite. Zul. 972 603 8220Genuine Expedia guest review
"Clean spacious rooms with a view"
Overall we enjoyed our stay here. It was a little over priced compared to others hotels on the island, but the staff was average, rooms were clean and spacious and overall comfortable. I would stay here again.Genuine Expedia guest review
overall my stay was very nice.however I know your occupancy was low and I feel I could have gotten a better room location but instead I got a room level with a roof with air conditioners running so loud I couldn't even enjoy my patio..I had to even go in my room just to make a phone call..very disappointing..bartender was very nice and he made an amazing […] pina colada.however the women that work to the restaurant were very rude.. Read moreGenuine Hotels.com guest review
"nice hotel, close to the beach with great view."
the hotel was very nice, staff was nice and helpful. hotel restaurant was very good. st the weekend, friday and saturday they had a firwirk at the beach. very cool.Genuine Expedia guest review
"Best Hotel Stay Ever!!!!!"
I planned my trip as a tribute to my husband, celebrating our 11th wedding anniversary. I booked for the first week in November, needless to say since its considered off season its much more relaxed and not too many people around. The hotel was very clean and well kept. The room was clean and smelled amazing too. The staff at this Hotel is very unique. […] They interact well with each other and with the guests too. They are patient and answered all my questions nicely. although I had a room with a partial view it was the most beautiful and most affordable view I have ever had!!! I will come back here to spend more time and so should you!!! P.S.-The food was Delicious too. Even if you chose another Hotel to stay in make sure you come to this one to eat! Read moreGenuine Expedia guest review
Water coming off sink wa sterrible and room smelled humidity. Terrible smell.People were friendly, but for a Hilton I was expecting better site.Genuine Hotels.com guest review
We really enjoyed our weekend plus days staying in this hotel. Great place to rest. Clean and good service by the beach.Genuine Expedia guest review
"Nicest hotel so far"
I liked everything about this hotel ..they have great staff the rooms are some of the best ive been in..great view.Genuine Expedia guest review
"Beautiful place to stay!"
The Hilton Garden Inn was very impressive from the beautiful landscaping in the front to the cleanliness of the interior. The staff was MOST friendly and accommodating as I had some business to transact on my vacation.Genuine Expedia guest review
My kids loved the pool Very kid friendly My only complaint was that the bed was too hard for me. Good food Room was very cleanGenuine Hotels.com guest review
great location with beach access next to pool. great bargains and food in the grill. rooms very cleanGenuine Hotels.com guest review
"Extraordinary Focus on Customer Satisfaction"
We had a pretty serious problem with our room when we arrived at about 12:30am. The night manager transferred us immediately to a room on the same floor which happened to be an upgraded room and he comp'd breakfast for my family for our entire stay. I was simply looking for a transfer to a room without the problem. I told him the room upgrade alone […] took care of me and that he didn't have to comp our breakfast but he said they wanted their guests to be very satisfied. I am. Read moreGenuine Expedia guest review
"5 day family trip"
Room was great and I think the location is perfect. Service was good. I would go again.Genuine Hotels.com guest review
"the place to stay for sandcastle days on sip!"
Nice staff, great services, sweet rooms, huge balconies!! on south padre, you should stay here.Genuine Hotels.com guest review
Very nice. Enjoyed the stay.Genuine Expedia guest review
Awesome hotel. Great facility. Pool area exceptionalGenuine Hotels.com guest review
"Well managed, clean facility and excellent service"
We had a very good stay. The hotel is maintained and managed very well. I travel a bit and rarely do I not have a few points of feedback. They did everything very well and was a great value.Genuine Hotels.com guest review
There was only one hiccup --- through hotels.com we suppose to get two nights and one night free...They didn't seem to honor it. Ended up really paying for three nights. On the bright side, we had great access to the beach and really enjoyed the access to the beach pavilion/bar (that has live music every night)located behind the hotel.Genuine Hotels.com guest review
"convenient to all necessities"
Took trip to just relax and sightsee. Hotel was very comfortable, staff was great, ate dinner at the hotel restaurant and it was delicious! Will definitely stay there againGenuine Hotels.com guest review
"Very nice hotel--view of beach very relaxing"
I had a very good experience at Hilton Garden Inn and on South Padre Island. All of the staff were friendly and helpful.Genuine Expedia guest review
Beautiful property. Peaceful.Genuine Hotels.com guest review
Wish I didn't have tp havw so much noise but all in all was a good hotel and very relaxingGenuine Hotels.com guest review
"Simply the best Hotel in South Padre Island !!!"
The room is huge and very confortable, the staff in always close to help, the pool is excelent, the breakfast buffete delicius, i never stay in other hotel in South Padre Island.Genuine Expedia guest review
"Close to the beach"
I had 3 twelve year old girls and another adult and we stayed at this hotel in July. As soon as we arrived on a Friday, I advised staff that we needed another bath towel, there were only 4. They said they would send an extra towel. We didn't get another bath towel, instead I got woken up to a knock at midnight and a maintenance man entering my room!!!! […] As soon I got up to address the situation, the man said never mind and left. I immediately addressed this with management the next morning. Till this day, I have not received a clear explanation as to why he entered our room. As far as the bath towel goes, the only thing we ever got was a pool towel! I've tried addressing my concerns and unsatisfactory stay with the hotel manager and corporate. I waited two months to post my review because I was waiting for my concerns to be addressed and I've received nothing. I will NOT stay at this place. Read moreGenuine Expedia guest review
"partial beach view much better than expected."
nicest people working there. we had a wonderful stay.Genuine Hotels.com guest review
comfy, easy to walk to the beach.Genuine Hotels.com guest review
Everything you need, they had it.. Infact locals even went to eat there.. Restaurant was great..and prices was reasonable..Genuine Expedia guest review
"On the beach, easy to get to."
Had a wonderful time with my friends. It was a "girls" weekend!! Great accommodations. Extremely convenient location. Close to all activities and restaurants. We had an ocean-view room and it was spectacular. For breakfast, there was an omelet station and was very good. Lunch as well was very good and diversified menu. We also had room service which […] was quick responding and the server was courteous and helpful. This hotel was more expensive than some others, but we felt it was worth it! Read moreGenuine Hotels.com guest review
"Great Place, Clean, Comfortable, Friendly Staff"
Hilton Garden has it all. Beachfront on South Padre. Very friendly staff. Comfortable rooms that are spacious. Awesome breakfast. It's the place to stay for business or pleasure. The weekend I stayed they even had a band and fireworks for the guest!!Genuine Hotels.com guest review
THE HOTEL AND STAFF EXSPECIALLY AN FRONT DESK ATTEDENT BY THE NAME OF ALBERTO EXCELLENT AT CUSTOMER SERVICE.Genuine Hotels.com guest review
It was a wonderful stay but the bed was very hard.Genuine Hotels.com guest review
"Best Hotel we've ever stayed at"
we loved everything about this hotel t he staff was extremely freindly and helpful the rooms were very clean the view was beautiful the pool was gorgeous the hotel was constantly being cleaning smelled freah and clean we will definitely be returningGenuine Hotels.com guest review
"Great but......the room mattresses were terrible."
The hotel was clean, service was excellent, employees helpful and friendly. The food in the restaurant was quite good. The bar was warm and inviting. It was located away from downtown SPI but easy to get to via the main road through town. The room was exceptionally large and roomy (3 adults, 2 queen beds). The hotel itself was right on the Gulf and […] the access to the beach was easy via the wooden decking behind the hotel which also had a pool and several covered wooden cabana's. Our only complaint was that the mattresses in the room were like wood. Very uncomfortable. Read moreGenuine Hotels.com guest review
Very nice place to stay, love it...!Genuine Hotels.com guest review
"on the beach"
it was the cleanest place I've ever seen. the room was a good size, we had a balcony with a view of the ocean. the beds were very comfy. but best of all it was on the beach! they had free Wi-Fi. and the pool is huge. beaches were clean, no sea weed. staff was friendly. it was well worth the long drive.Genuine Hotels.com guest review
"comfortable, hotel close to the beach"
It was a nice experience we were there three nights. I little beat disappointing in the cleaning area. No coffee during the second day that we were there, mugs dirty, but I called and they fix it. keys did not work in our third day, staff took longer to fix it. we have to call twice to receive help. But in general service was OK.Genuine Expedia guest review
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