All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Av. Americo Vespucio Norte 22, (Av. Apoquindo-Escuela Militar), Santiago, Region Metropolitana, 7550098, Chile, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.6 / 5Good

Score breakdown (from 17 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.2
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.1
3.0 / 5Good
"Apartments for rent w/o a sign outside"
The apartments are just a part of a building. Staff is the worst ever. Rude, confronting all the time, not looking to help at all. Booked a room for 3 people, had towels just for one and missing my kid's bed. Had to call 2 times and go personally to the "front desk" (which is just another apartment). They brought me a cot for my kid, which had to be placed in the same room since the living room courtains did not have black out so could not sleep there. The room was filthy, full of dust and fluf on the corner. The bathroom flush was rusted and green... ugly to touch. Since this is an apartment, there is no dining room, breakfast is served on the room. The heated pool was barely warm, not hot at all. The spa was closed. The same parking space was assigned to 2 different people (us and someone else), fortunately we could find another parking slot to solve this situation.
Genuine Expedia guest review
Other trip Apr 12, 2015
Gabi
US
1.0 / 5Poor
"The worst stay in my life"
We arrived late at about 21.00. We were looking for a hotel sign for more than half of an hour, made a few turns using GPS, than parked a car and tried finding the hotel on foot. At the exact address the regular apartment building was located and the concierge told us that the lobby had been located on the 2nd floor. In short: a company bought a few apartments and use them as hotel rooms. Therefore, all advertised, e.g. Swimming pool and other facilities belong to the Apartment building and work during the working time only. After the check in procedure the number of the parking lot was announced. We went back to the car, made another round driving the neighborhood, entered the underground parking lot and found out that the lot was occupied. we left the car on someone's parking lot and had to visit the office once again. One of the receptionist went down to the garage with us, and had the only proposal - to leave our car on the visitors' parking lot right next the garbage. You could imagine the smell in our car in the morning! A few minutes past 23.00 our suitcase and we we in front of the room's door. The card was not able to open the door! One more trip to the office! And the secret was simple: the card works in upside down position only and the just forgot yo tell us about it.! A night was horrible, because of the heavy traffic louds: the building is located on the crossroad of the highly jammed traffic. The area is highly polluted! And to add insult
Genuine Expedia guest review
Other trip Mar 25, 2015
A Traveler
US
4.0 / 5Excellent
"Good for the promotional price"
The only inconvenient was that it was described as a hotel but it is, indeed, a Flat (Apart Hotel). No reception or lobby. Breakfast, which is included, is left in the room every evening. It was nice, but disappointing when we arrived. Just be advised it is not a hotel. Nice location and view.
Genuine Hotels.com guest review
7 night trip with friends Mar 23, 2013
LCS
US
5.0 / 5Outstanding
"Comfortable & Conviently Located"
The room I stayed in had a fully stocked kitchen (even including a wine cabinet), living room (though rather spartan), and bedroom with master bath, plus a balcony. A large supermarket that met my America standards for quality and cleanliness is located right across the plaza. A subway and bus hub are located 2 blocks away, making it easy to take full advantage of inexpensive transportation options. This is also a very safe neighborhood, with many young professionals running in the evening. Avoid the breakfast option, which consists of bread, processed jams, and cereal brought to your room the day before. Easier and better to get fresh bread at the mini-market within the building. Personal mail boxes are available for long-term visitors. Pool is tiny and requires use of a bathing cap, available at the front desk, which I think is a little gross. I'm looking forward to me next visit there.
Genuine Hotels.com guest review
4 night business trip Jan 7, 2013
Tom
US
4.0 / 5Excellent
"good place to stay"
good quality-price apartment hotel. extremely well located.
Genuine Expedia guest review
Other trip Nov 26, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Quarto confortavel"
Achei o hotel bom, deixou um pouco a desejar a recepcao, pois fica num predio de apartamentos e os porteiros esttavam despreparados para prestar as informacoes necessarias acerca dos servicos oferecidos pelo horel
Genuine Hotels.com guest review
2 night trip May 17, 2013
Nadja
BR
5.0 / 5Outstanding
Exelente aparte, muy buena ubicacion, salvo q es muy dificil encontrarlo debido a que no tiene ningun cartel, pero la zona es muy residencial. Muy bueno lo recomiendo 100 %
Genuine Hotels.com guest review
2 night romance trip Mar 30, 2013
marcos
AR
1.0 / 5Poor
"NO ES UN HOTEL"
Es un edificio, donde hay aptos adaptados... No hay aseo, no hay jabon lis servicios son fatales y la suciedad absurda.
Genuine Hotels.com guest review
5 night business trip Feb 25, 2013
A Traveler
CO
5.0 / 5Outstanding
"no es muy centrico pocos lugares que ver"
excelente estancia muy recomendable el hotel
Genuine Hotels.com guest review
2 night business trip Jan 29, 2013
ELTON
MX
2.0 / 5Fair
"Caro"
Es un apart hotel, caro, con mal servicio, sin taxis, sin lavanderia, sin una toalla extra, sin un jabon extra, pesimo desayuno, etc.
Genuine Hotels.com guest review
3 night business trip Jan 21, 2013
Javier
AR
4.0 / 5Excellent
"Muy buena ubicacion y muy comodo"
No es un hotel tradicional, ya que es un hotel que ocupa muchos departamentos de un edificio muy lindo, tiene una muy linda y comoda piscina temperada, una terraza para tomar sol y una pequeña piscina al aire libre. Los departamentos muy lindos y comodos, con una cocina completamente condicionada. Ademas todos los dias hacen la limpieza y dejan comida para el desayuno.La ubicacion es excelente, al lado del metro, cerca de muchos restaurantes, supermercado, etc. Lo recomiendo.
Genuine Hotels.com guest review
2 night trip Dec 7, 2012
A Traveler
CL
4.0 / 5Excellent
"Un buen Apart Hotel"
Buena sin complicaciones.
Genuine Hotels.com guest review
1 night trip Oct 11, 2012
A Traveler
CL
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Apr 3, 2013
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip Mar 11, 2015
FEDERICO NICOLAS
AR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Feb 22, 2013
ICM
UY
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night trip Jan 21, 2013
A Traveler
CR
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Oct 2, 2012
ICM
MX

TripAdvisor reviews for Monarca Hotel Las Condes

Overall rating:Based on 24 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good place to stay if you are in a business trip"
05/04/15 Marco Túlio M
The hotel is in Las Condes, so its quite a lot expensive everything. Its a good place if you are travelling to work and need to be in Las Condes. Its close to trains station, so if want to meet the city can be a little bit cheap. The breakfast its just ok, can be improved. The room is clean and the infrastructure is good. the swim pool its huge, but its not so hot as they said. The only problem its that they are not famous in the city and we can't find information about the hotel outside. So you need to know the address, otherwise the taxi not know this place. Also they have a gym, but I didn't use, so i wont post nothing about :P.
Overall Rating
"Nice apart-hotel with convenient location"
11/03/14 saltacity Salta
This apart-hotel is located in a building with two towers: at first it is confusing, as you enter the apartment building you need to go up to the 2nd floor, where you will find the reception. The apart-hotel has different apartments spread all over the two towers. You can tell the difference because only the apart-hotel apartments have key card access. The apartment I stayed in was very clean, modern and functionally furnished. High-speed Internet access was included and worked fine. It was cleaned on a daily base. You can catch a taxi outside or use the metro (station "Escuela Militar"). All in all a good experience.
Overall Rating
"Great location and set up for an extended stay"
07/12/13 Dave M Miraflores
Even after the reviews it took us a while to find the front desk. (room 203 on the second floor) as it is an apartment and the name of the hotel is nowhere to be seen. Rooms have a kitchen and separate bed room and so would be ideal for a longer stay. The staff was very helpful and delivered our cold breakfast the night before so we could eat at our leisure. The location is on a major street and is only 2 minutes to the subway.
Overall Rating
"Good for the money"
07/07/13 Augusto N Campinas, SP
You may find strange at first because the hotel, actually an apart hotel, is located inside a residential building. The front desk is an apartment at the second floor. The room is nice, cozy and clean. It has a full kitchen with microwave, oven, cooktop, silverware, corkscrew (ideal for Chilean wine), glasses, etc... About the size, it's perfect for two. With a living room with sofa and chair, lots of wardrobes and a nice king size bed. Be careful about the bathroom, as the bathtub is a little high above the ground and you can hurt yourself while leaving the shower. The staff is nice and polite. They speak english and are available at all times. The hotel is just 2 min walk from the metro, which is by far the best way to go to other places in town. The downside: The elevators... they just keep "parannnn" with that annoying noise. You can hear that chime all the time whenever it stops at any floor. The noise and privacy from lower floors. You need to stay with the curtains closed for some privacy, as there is a large bus stop and the metro entrance right in front of the building. ---- Certainly I would stay here again, but in a higher floor.
Overall Rating
"OK for longer stay and if you need a kitchen"
11/05/12 Clarabellemn Minneapolis, MN
This hoteles was fine but nothing outu of the ordinary. The location is good if you need to use the metro but there are not many restaurants or shops close by. It was nice having a kichen for our week stay and there is a minmart as well as a Uni full grocery store close by. The metro stop also has some shops and take out places. The unit has very nice views from the balcony of the Andes (we lucked out with clear weather) but there is no outside furniture. The unit had a slight musty smell, especially the closets (all my clothes had this smell when I returned home) and they only provided one towel per guest. They were also low on glasses. Our unit slept four but only 2 wine glasses and 3 other glasses! As other reviewers has stated, the breakfast is not very good - mostly canned fruit and processed, sugarery cereal. The yogurt was good and we did eat that. Also, the phones and interet went out several times while we were there and it made it difficult to communicate with the people who brought us to Santiago for a conference. Also, getting dropped off is difficult as there is no drive for the hotel. You try buzzing the reception for the buliding but they were not very happy to let the car into the lot or jump out quickly in front which is also the bus lane for the metro-bus stop nextdoor. If you want a kitchen and need some space or are staying for a long visit, then this place is ok but I think overpriced for what they offer and next time I visit Santiago, I will book a boutique hotel or look for another apartment-hotel option.
Overall Rating
"Great Option!"
10/04/10 oridoll Bogota, Colombia
Great rate, very comfortable room, great view to the city, good service, free WiFi, very very convenient location close to the metro station, bus and taxi service... and a few blocks from a very nice shopping center. Safe area. I do recommend to stay at this hotel.
Overall Rating
"Estilo Flat com quarto excelente"
07/10/15 Gustavo G
Você pode estranhar no início, porque são duas torres que misturam apartamento residenciais com comerciais. A recepção ocupa um apartamento em uma torre e os apartamentos para locação são na outra torre. O hotel está muito bem localizado, a 100 metros da estação do metrô e uma área muito nobre da cidade, sem perigosas para andar a pé. O café da manhã é estilo continental, deixado no quarto no dia anterior. Tem uma varanda agradável e uma cozinha bem equipada com geladeira enorme. Perfeito para casal.
Overall Rating
"Buena ubicacion"
06/29/15 Ale S Buenos Aires, Argentina
El hotel es lindo, esta muy bien mantenido, y lo mejor a mi entender que tiene, es la ubicación -muy bien conectado con el resto de la ciudad por transporte publico. El servicio es realmente bueno!!!!
Overall Rating
"Ubicación, privacidad y confort"
06/10/15 sibaritasilssss Buenos Aires, Argentina
Es un apart, por la página web parece hotel, pero al llegar se ve una entrada de edificio, con su seguridad y al entrar se va a un dpto en 1 piso que funciona 24hs dnd se hace el check in. Súper cómodo el dpto, el supermercado a 1/cuadra, el.metro a una cuadra. La ducha es fantástica, cama muy cómoda. Como es un edificio se puede usar el gym. Excelente la piscina (llevar gorro obligatorio). Desayuno correcto. Dejan lo básico, si querés algo continental.. Hay que comprárselo uno mismo en el supermercado. Volveré sin dudas.
Overall Rating
"Departamentos cómodos a precio razonable"
05/31/15 Jorg_ito_D_1960 Córdoba, Córdoba, Argentina
Se encuentra muy bien ubicado, favorecido por el buen sistema de transporte de Santiago, Los deptos. son cómodos, bien amoblados, bien equipados y buena vista. Para los desayunos dejan todo lo necesario para desayunar en la habitación, pero siempre hay que recordar por alguna carencia ó distracción en el suministro, si el mismo es correcto y sin olvidos se puede decir que el desayuno es abundante. Tuve que reclamar dos veces el cambo de las pilas del AA (Mientras utilicé las pilas del control de la DVD). Tienen piscina climatizada pero la temperatura agua estaba un poco fria (las ventanas del ambiente de la piscina estaban permanentemente abiertas y los dias estaban frios, me parece que con ese detalle se descuidaron)
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews