"Super friendly staff!"
Second time to this resort as we were very impress after our first visit. Friendly staff, good spa, excellent beach. You can't ask for anything more.Genuine Hotels.com guest review
"Excellent staff and very courteous"
I would highly recommend this hotel for those who are looking excellence. Most courteous staff eve seen in any hotel and very good ambience with very good buffet breakfast .Genuine Hotels.com guest review
Fantastic. Had such a comfortable and relaxed stay here. Room was immaculate and clean, comfortable beds. Staff were very friendly and helpful and the food and drinks were absolutely delicious. Would definitely book another holiday stay here.Genuine Expedia guest review
"The Best of the BEST< go Marriott, what a Honeymoo"
Renaissance is a Marriott property, newer and better than the main property. It is one of many on this particular part of this beach, but it is the newer one and it is just spectacular from the first moment we saw it at 3am in the morning after a delay flight. Service, cleanliness, food, view, ocean, pool are just second to none. Just absolute peace […] and tranquility. God has bless this place, or good design. WOW. I stilll can not believe how beautiful it is. A little far from the main place of Patong beach city, and Phuket city about 30 min taxi ride, but a tranquility and peace is why I came and boy did I get the full load. A nice pool ocean front, two ocean front restaurant of Thai and Pizza. It just don't get any better. New property, so it is clean and modern. Shuttle to the nearby strip mall is a bit inconvient so that can be improved. Bravo and well done, GO Marriott Renaissance. Read moreGenuine Hotels.com guest review
"WOW! Honeymoon Heaven! 5 * PLUS!!! FANTASTIC!"
I cannot begin to express how grateful I am to all the staff at Renaissance Phuket Resort Spa. I visited between 18th July 2012 - 24th July 2012 for my honeymoon and I don't think I could have made a better choice. They did something different and special for us everyday (don't wish to give away too much). I went for my honeymoon and the hotel is breathaking […] (and I've stayed at a lot of 5* hotels) Staff are simply amazing, food is fantastic. I would highly recommend everyone to opt for breakfast included and the private BBQ is a MUST! Everything about this resort is 7* + and I honestly believe that this gem is very underpriced for the service and quality you recieve. Read moreGenuine Expedia guest review
Stayed at the Renaissance for one night when my flight to Hong Kong was cancelled due to a typhoon. The Renaissance is one of the jewels of Phuket. The resort is beautiful and the staff are all extremely friendly and offer exceptional service. The buffet breakfast was definitely the best hotel breakfast I've ever had.Genuine Expedia guest review
"Most amazing hotel I've come across"
From the moment we arrived we were pampered. A complimentary drink on arrival and cold towels to cool down from the heat. The hotel staff were amazing. Catering to our every need. I've never felt so looked after. The room was spotless and beautifully decorated. They put us in a room very close to the pool so it was easy to access. The food at the bar […] and in the Thai restaurant was some of the best food we had in Thailand. Breakfast was wonderful. Anything you could think of eating for breakfast they had and someone was always there to make sure you were happy. I can't rave about this hotel enough. Pity we could only stay one night. If I go back to Phuket it will be my first choice in hotels. There didn't seem to be alot nearby but who needs things to do when you have a wonderful hotel to stay in, just lay be the pool and get a massage!! Read moreGenuine Expedia guest review
"Exceptional service and top class facilities."
Service was exceptional. Extremely friendly staff, great food, very clean. There was a lady at reception named Tum and she showed us the best service we have seen. She organised transfers for us from Phuket to Phi Phi. Great facilities as well.Genuine Expedia guest review
"Paradise ... Stunning, secluded and welcoming."
This is a fantastic well run resort far away from the Patong beach action. **Pros Check in was smooth, fast and friendly Breakfast - simply amazing, so much choice and superb quality, doubt you have had anything close to this choice and quality!! Happy Hour cocktails 260 bhat for two! Stylishly designed hotel Service - 5 star quality, prompt, polite […] and friendly service Rooms - big, clean, well designed Bed - plump, firm and comfy Poolside recliners - great pool and bar Free DVDs for a night in **Cons If you want to get to Phuket town for the weekend market - costs 500 Bhat round trip each and takes 45 mins If you want loud bars and nightlife then you need to go to Patong I guess, depends on your interests Meals are not low price, however I thought they were of a very high quality (guilty pleasure - bugers were fantastic as a break from Thai food) Read moreGenuine Expedia guest review
"Fantastic Holiday! Beautiful Resort"
We had an 8 night stay with our older teenage children and had a wonderful holiday.As this was our first time to Phuket we spent about 3 days doing trips and although we were about an hour away from Phuket it wasn't really a problem. We were very impressed by design of the resort and the service was exceptional.Although the food can be expensive there […] are a few different options and after having the amazing breakfast you really only needed one other meal. Happy Hour was held in two different bars at different times and the nuts were a nice touch. Having read the beach was probably not suitable for swimming we was pleasantly surprised and swum most days in the sea. It got deep quite quickly so you didn't need to go in far.The pools were also very nice and cold towels and iced water being brought to you was lovely.We were there for Thai New Year and experienced the Thai music and dancing.For an alternative to eating there are some local restaurants (which are very cheap) that you can get to by the complimentary tuk tuk and Turtle Village also has a couple of eating places. You are also able to go to the other resorts that are close by so there are a variety of options.The gym was also great. The We can highly recommend this lovely resort and felt the cost including breakfast for the quality of the resort was very reasonable. Hope to be back sometime ! Read moreGenuine Hotels.com guest review
This hotel was amazing. We stayed for 5 nights. The staff were extremely friendly and and always had a smile on there face. The variety of food offered was perfect. The cost of food was equivelent to american prices, and alcoholic beverages were a bit pricey. The kids club and pool were great. We had a relaxing time and would defiinately stay here again […] if we returned to Phuket. I would not stay here if you are looking for a party town, it is more of a retreat setting. Read moreGenuine Hotels.com guest review
Brilliant. One of the best hotels we have stayed in (and we've done lots of travel and seen lots of 5 star hotels).Genuine Expedia guest review
"Very Impressed - Perfect Honeymoon"
We stayed at the Rennaisace Phuket Resort and Spa for a week for our honeymoon in October 2011. The hotel is incredible - the staff are super friendly and helpful, the resort itself is beautiful and the stay was perfect. Could not have asked for anymore from the staff, the service was first class. The only negative is that the hotel is a fair way […] (approx. 50km) from the main centre of town - for shopping and touristy places. That was fine by us as we wanted a relaxing week away from the hustle and bustle of the inner city. We did hire a car one day to head into town to check out the markets which was worth it and fairly cheap (better than a bus/taxi transfer). It was all arranged by the hotel staff. It's about an hours drive but we made the most of the day and saw most of the tourist places (zoo, Big Buddah, markets, Patong Beach) while we had the chance. Overall, it's an amazing hotel with THE BEST breakfast buffet I have ever seen in my life!! Plenty of places to eat at the hotel (2 bars and another 3 restaurants) - not cheap, but reasonable. It has a nice, quiet beach as well with a few huts to get massages by the water although it rained most of the time we were there so we didn't go swimming in the beach, the pools are nice - one children's pool and another for adults by the bar with a spa in it and plenty of deck chairs. We would definitely recommend this hotel to others, you will not be disappointed!! Read moreGenuine Expedia guest review
"very pleasant resort and great spa"
This hotel would've received 5 points in all areas if there wouldn't have been a 'faux pas'. Unfortunately my sleeping garments went missing one day after the room was cleaned. The reception staff said they will follow up, and that was the last thing I heard about it, no sorry or compensation. Otherwise absolute great place.Genuine Hotels.com guest review
"Amazing hotel, shame about about the weather"
My wife and i stayed here for 4 nights mid-August. The hotel is only a 10 minute drive from the airport, and were treated like royalty when we arrived. A nice cocktail to drink whilst the staff checked us in. We then were given a ride on a golf cart to our room. The room was amazing. Nice big comfy bed, great shower/bath, a nice big sofa, and a nice […] balcony. The food in each restaurant was excellent. They have a Thai, beach bar, buffet-style and snack/coffee restaurants. We tried each, and the standard of the food was amazing. I'm sure it may be a bit pricey compared to other hotels. Unfortunately it rained pretty much non-stop during our stay. However, for the short time we spent on the beach and next to the pool, was very relaxing. We'd definitely recommend this hotel for anyone just wanting to chill out for a few days. There's not much to do around the hotel area, so if you do want to do 'stuff' then i'd maybe suggest another hotel further down the coast. The hotel could also do with having some facilities/entertainment available for when it does rain, as we were pretty much restricted to sitting in the room, or in the restaurants. Other than this (and the weather) i cant really fault it. Read moreGenuine Hotels.com guest review
清潔感がありよかったGenuine Hotels.com guest review
"Wonderful quiet resort for a relaxing holiday!"
We stayed for 5 nights. Wonderful resort with great service and lovely surroundings. LONG beautiful almost empty beach! Perfect for those looking for a calm quiet place for a relaxing holiday. No noisy music or disturbing entertainment! For those looking for more action and entertainment- you better chose another hotel further down south- closer to […] Patong. The gym was clean and nice but small. Not much of equipment for strength training. If more than 3 people there at the same time it could be difficult to find something to use. There was pretty much only one multi cable station and a set of small dumbbells and a bench to use. The rest was cardio machines. The restaurants at the hotel all served excellent food!! Very classy! But a bit pricey. Only downside is because of the location of the hotel there really isn´t anywhere else you can eat, except from a few local small restaurants nearby serving Thai food. We tried a couple of those- we managed to get away without getting sick! ;) But the standard of the food and the service and all in those places were very poor. Much cheaper than the hotel restaurants but still not super cheap. We preferred eating at the hotel. Great breakfast buffet! Very good! Fresh, clean and lots of variety! We also loved the atmosphere- although it´s a 5 star resort with upscale classy food and service - there was no need to dress up fancy in any particular way to"fit in". You could if you wanted to- but you could dress casual just as well! Read moreGenuine Hotels.com guest review
Wir waren für sechs Tage in dem Hotel. Von der erste Minute wo wir ins Zimmer reingekommen sind bis letzte Minute vor dem Check Out hat alles gestimmt. Freundliches Personal, perfekt sauber Zimmer. Einsamen Strand für pure Erholung.Genuine Expedia guest review
"harmoniskt på phuket"
2:a gången vi bor där men återkommer gärna igen, fantastisk frukostGenuine Hotels.com guest review
Ikke noget at sætte en finger på. God mad, fantastiske omgivelser, hjælpsomme medarbejdere. Vi nød opholdet i fulde drag og vender meget gerne tilbage.Genuine Hotels.com guest review
"Hotel maravilhoso em frente a praia ,café da manha"
Foi muito bom estar neste hotel ele fica em uma praia privativa , o serviço e excelente.Genuine Expedia guest review
性价比高的酒店，不错。适合喜欢安静的游客。Genuine Hotels.com guest review
Kona og jeg hadde tre netter som første stopp på Phuket. Det første som vi merket oss var et høyt nivå engelsktalende personell samensveiset med magnifik service. Hotellet ligger helt nord (ved grensa) i Phuket. Herfra tar det ca en time med scooter til Patong, Karon og Kata Beach avhengig av vilken rute du kommer inn fra. Hotellets´ private strandlinje […] er det beste vi har opplevd på denne øya. Frokost bufeén er svært luksuriøst med høyt tilbud til gjestene. Det er stille om nettene og sengene gir en behaglig nattessøvn. Roomservice gikk alltid som bestillt. Det er mye bra og godt å skrive om anlegget som f.eks, spa, basseng, resturater osv. Noe som må merkes er prisbilde i returant og spa. Det er absolutt ikke thaipriser, men mere amerika priser. Romma i sin helhet er godt brukt, men ikke slitt i den forstand. Hotellet ble jo ikke bygd i går og hverenkel vil sikkert ha non å pirke på. Read moreGenuine Hotels.com guest review
전체적으로 깔끔하구 서비스도 괜찮은편 리조트가 생각보다 크지는 않으며 휴양으로는 좋다. 해변따라 오분정도 걸어서 옆의 살라 리조트 수영장도 하루쯤 이용해 보는것도 좋을듯 하다Genuine Hotels.com guest review
"schöner, einsamer Strand an stilvoller anlage"
Erholung mit stil an einsamen Strand... Grossartige Frühstücksauswahl. Super restaurants und jeden tag unterschiedliche Themen- Dinner.Genuine Expedia guest review
我想我之後肯定還會再來的。這間飯店服務沒話說超五星的。。不論你是亞洲人或是西方人都是ㄧ樣的服務。。這間早餐是我吃過所有島嶼飯店中最好的。。大推。。服務人員也是我遇見最熱情的。。非常開心的三晚Genuine Hotels.com guest review
"숨겨진 보뭎 르네상스!!"
르네상스 푸켓은 지금껏 가본 호텔 중 가격대비 최최고이다.Genuine Hotels.com guest review
久しぶりのプーケットは、3日間しかないし、のんびりと静かに優雅な休日にしようと思い決断。大正解！ フロントもレストランもスタッフがとてもフレンドリーで親切。 設備もモダンで綺麗でレストランも朝食も美味しい！Genuine Expedia guest review
スタッフはフレンドリーな人が多く、気持ち良く過ごしました。少し小さめのリゾートなので、三日以上は居なくて良い感じでした。食事もスパも全て高め。マリオットに行ってもファシリティが使えないので、却ってフラストを感じました。外に行くのはタクシーで毎回、数千円取られますので、これも面倒かつ無駄に感じました。Genuine Hotels.com guest review
"매우 편안하고 쾌적한 리조트"
5박 동안 머무르면서 한 번도 리조트 밖으로 나갈 생각이 들지 않을 정도로 편안하고 안락한 리조트였습니다. 직원들은 늘 친절했고 불편함 점이 없었습니다. 조식은 다양한데 늘 맛있었고 매일매일 열대과일로 만든 생과일주스를 먹는 것도 즐거웠습니다. 수영장은 크지 않지만 사람들이 꽤 많이 있었음에도 그다지 붐비지 않았습니다. 수영장 옆의 takieng과 sand box의 음식도 훌륭합니다. 리조트에서 머무는 동안 어떤 걱정거리나 고민도 생각나지 않고 그저 쾌적하게 잘 머무르다 왔습니다. 그리고 리조트 내 24시간 운영하는 gym을 이용할 수 있는데 late check-out이 안 될때 이용하기 좋습니다. 내부에 샤워 시설과 사우나, […] 냉탕이 있어서 떠나기 직전까지 잘 사용했습니다. 위치는 푸켓 관광을 하기에는 다소 먼 것 같지만 우리처럼 그냥 휴식하기에는 전혀 문제가 되지 않았습니다. 일상에서 벗어나 그저 푹 쉬고 싶은 사람들에게 이 리조트를 추천합니다. Read moreGenuine Hotels.com guest review
"a good place to enjoy a week holliday"
very nice hotel, also the free shuttle to turtle villiage,Genuine Expedia guest review
给中国游客参考，酒店很舒适、干净，有独立的海滩，人很少，休闲度假很不错的选择，但酒店位置比较偏，离机场近，离商业区远，基本上出行不方便，去巴东海滩和镇上都要1小时车程，酒店车费用也不低。看你的需求重点是什么了。Genuine Expedia guest review
地理位置偏僻，不过旁边有万豪酒店等其他酒店，整体还算不错，但是不会再去第二次Genuine Hotels.com guest review
깔끔하고 모던한 리조트입니다. 스탭들이 굉장히 밝고 친절했던 기억이 납니다.Genuine Hotels.com guest review
Flott opphold, på hotell litt borte fra turistflommen. Meget vennlig personale. Stor og flott strandGenuine Hotels.com guest review
酒店很新，房间设施非常不错，整体风格略偏商务，海滩很美，泳池就在海滩边，很适合泡在里面看夕阳。Genuine Hotels.com guest review
Mai Khao Beach is beautiful and quiet. It is just around the corner from the hotel. It became a favorite place in Phuket. Ice cream bar is recommended. Enjoying teppanyaki ice! Most of the guests was the impression that European and japanese.Genuine Expedia guest review
Bra hotell till ett bra pris för den som vill ha en lugn och avkopplande semester.Genuine Hotels.com guest review
"접근성을 제외하면 모두 마음에 듭니다"
시설도 깔끔하게 잘 관리되어 있고 직원들도 무척 친절합니다 다만 리조트 밖으로 관광을 나가기에 조금 불편한 점이 아쉽습니다 전체적으로는 굉장히 만족했습니다Genuine Hotels.com guest review
口コミの評点が高い割りに、リーゾナブルだったので、4泊のプーケットスティのうち、2泊しましたが、正直・・・。以下率直な意見です。 ＜よいところ＞ ・ 空港から近い（タクシーで約20分、500～600バーツ） ・ JWマリオットへの無料シャトルサービス ・ 無料貸し出しの自転車 ・ 広いマイカオビーチを堪能 ・ スタッフはフレンドリー ・ モダンな部屋の雰囲気、大きくて綺麗なベット ＜悪かったところ＞ ・ 部屋の清掃状態 他の方のレビューを見ていると私が経験したようなことは皆さんされていないようですが、明らかに皆さんとは違う経験をしました。部屋は一見、綺麗にされているのですが、いくつもの不備がありました。一つ一つは小さくても、何個もあるので、管理体制に疑問符がつきます。 ① 引き出しの中に、前の宿泊者の使用済み下着が残されたまま（他の部分は綺麗でにされていましたが）。正直、度肝を抜かれました。ちゃんとチェックしているのかな。。。 ② […] 浴槽にためた水が「黄色」のにごり水。リラックスしに来ているのに、とても入る気にはなりません。多少にごっているのは許せるとしても、泥水を出されるのは困ります。シャワーも洗面台も、同じクオリティーの水、シャワーを浴びないわけには行かないので使わざる終えませんでしたが、正直不快でした。 ホテルの説明によると、地下水を使っているということで、雨が降ると水が黄色くにごるとのこと。プーケットのホテルはみんな地下水を使っているので、大半がこうだということでしたが、本当なんでしょうか？（当ホテルに2泊の後、別の近隣のホテルに行きましたが、そこでは綺麗な水が出ました。写真も撮ったのでアップしたいくらいですが、、、） ③ セーフティーボックスの中が、とてもくさい。雑巾の湿ったにおい？とにかくくさかったです。 ④ なぜかケトルがない。フロントに問い合わせると、「通常はミニバーの上にあるはずだ」ということだったのですが、前のゲストが持って帰ったのでしょうか。。。。その後、すぐに持ってきてくれましたが、いちいちクレームするのが面倒くさい。部屋に通す前に確認をしっかりしてもらいたいです。 Read moreGenuine Expedia guest review
吃早餐的餐廳環境整潔 食物水準中上 客人也可在這享用午餐 SPA服務很好 酒店設施完善 我被upgrade了去Suite Room 是超大的房間 整潔舒適! 海灘的Sandbox 餐廳 推薦烤海鮮 燒蝦 cocktail!Genuine Hotels.com guest review
Location a bit remoted, 1 hr ride from Patong. But the private beach provides the most spectacular view to the sea. Staff are nice, helpful, friendlyGenuine Hotels.com guest review
Great environment! Beautiful beach....Breakfast is delicious, but the location is a bit remote and that is not reasonable to have such a expensive shuttle to patong....Genuine Hotels.com guest review
員工-服務體貼, 禮貌很好, 亦會推介布吉的食,玩 和 遊覽。入房後更會致電詢問你感覺如何。確保你對房間滿意。房間夠大, 亦有小露台配內園美景。 酒店泳池環境很好，面對大海,感覺一流。沙灘附近的thai 菜餐廳, 服務很好, 味道也不錯。雖然相對地貴點, 但作為酒店內餐廳價錢算是合理。所提供的自助早餐,食物款式也算多,味道也不錯。有新鮮果汁一枝枝提供,更有專人整smoothies。算是質素好的酒店早餐。地點近機場,大約廿至廿十五分鐘車程。如果要去布吉市或巴東便要自駕遊 , 的士 或酒店安排 (當然價錢比自駕遊會貴點囉)。酒店內的quan spa 質素也相當不錯, 雖然價錢比較貴, 幸好最近做promotion, 如有折扣也不妨一試。Genuine Hotels.com guest review
"機会を作って また行きたい ホテル"
まず、フロントは、オープンで 親しみやすく、要望や、質問など いつでも気軽に相談に乗ってくれて、 知らない土地で心つよかったです。 まわりには、海岸しかないので、隣のマリオットホテルと無料のバスがあり、２つのホテルを自由に利用できて、 楽しく、便利でした。 もちろんホテルは、清潔で、いきとどいていて、 しずかで、 波の音と白い海岸と水色の海と、庭は南国の木々におおわれていて、 食事は美味しいし、 本当にいいホテルでした。 繁華街にはシャトルバスが出ているので、それを利用すれば、気軽に出られます。 空港には車で２０分ですので、安心して帰国することが出来ました。Genuine Expedia guest review
酒店好靚! 鄰近沙灘接近酒店! 我未飲過咁好飲的welcome drink! 員工非常nice! 惟獨酒店周圍甚麼都沒有! 有個超小形shopping center ! 不用期待!Genuine Hotels.com guest review
トータル満点のホテル！！ しいて言えば、アジアのホテルにはありがちですが、建具の立てつけやヴィラの植栽の手入れ、あとトイレに間仕切りが無いのが惜しいとこです。しかし、プールヴィラでこの価格であれば、文句ありません。 また、キッズルームには常駐のスタッフもいて、PS3のゲームを一緒にしてくれたりと、アッパーリゾートには無いスタッフの対応がパーフェクトでした。夜の食事は、ほぼルームサービスでしたが、５泊の滞在でも飽きませんでした。また、ラウンジ・サンドボックスもハッピーアワーがあり、モヒートが美味しすぎて中毒になりました。外出は３０分おきに出る無料のトゥクトゥクでタートルビレッジまで行けます。来年のGWもリピートしたいと思います。Genuine Expedia guest review
Das Hotel ist sehr schön und sehr gepflegt. Der Strand sowie die Hotelanlage sind wunderschön. Für Famielien und Ruhe suchende ist das Hotel ideal. Einzige minuspunkte sind: im Hotel ist alles 5x teurer als auserhalb vom Hotel. Dies ist leider nicht verhältnismässig. In der Umgebung gib es nicht viel, für Leute die was erleben wollen ist dies nicht […] der richtige Ort. Um ins nächste Städtchen zu gelangen muss man überteuerte Taxis nehmen, die untereinander die Preise abgesprochen haben und nicht verhandelbar sind. Schaade. Ansonsten ist das Hotel sehr empfehenswert und das Personal ist sehr freundlich und Hilfsbereit. Read moreGenuine Hotels.com guest review
太不方便Genuine Hotels.com guest review
位置离闹市偏远，离机场也没有想象的近，新酒店硬件不错，服务也不错Genuine Hotels.com guest review
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