Very good servGenuine Hotels.com guest review
Will consider to stay there again.Genuine Hotels.com guest review
"Everything went right!"
We had a long weekend to get away from it all. It was the best in years for me. We were made to feel special, the rooms were large and spacious, the Thai restaurant served some fantastic food, and the massage was numero uno. Minor quibbles: not-so-great coffee and tea in the room; reading lamps not well designed for lying down with a book (you need […] to sit up or the light shines in your eyes). I can also recommend phukettaxi.com (not connected to the hotel) - reasonable and reliable airport transfers done online with payment at the end of the journey. Read moreGenuine Hotels.com guest review
"quiet and nice hotel, very epensive wine and food"
expensive food and drink for a thailand hotel.Genuine Hotels.com guest review
We were amazed that everything can be found right in the vicinity of the hotel including cheap and good thai massage right at the beach front. The breakfast was worth a mention as well. Nothing to complain about.Genuine Hotels.com guest review
"One of the Best."
Our stay at Renaissance Phuket was a first class experience. It started with the quality and depth of staff training and ended the same way. The hotel is a modern, elegant and beautiful place to be in sun or rain. The rooms are very private and have a nice view of the lake and garden. We would certainly return.Genuine Expedia guest review
"Great Resort and Spa, oustanding 6 days"
Top Hotel, Top Services and super friendly staff. Every wish was fulfilled. Great Spa. Only small improvement to suggest would be to do a daily cleaning of the beach. Knowing that waves caused some extra stuff on the beach some major parts coming over night could easily have been removed. Still a perfect 6 days in a great hotel with outstanding se […] rvice Read moreGenuine Expedia guest review
"Take plenty of money"
the hotel was fantastic, the staff very helpful the whole experience was great but being as you are a little way from virtually anything else you do feel that you have to eat at the resort which is very expensive compared to hotels that are near other places to eat other than the hotels resort.Genuine Hotels.com guest review
"Very nice hotel, but next to a construction site."
There was noisy construction going on next to the left wing we did not know about. We managed to change our room after two nights, to the left wing, and it was much nicer. Shuttle to Marriot could be done using a bigger vehicle and be more on time. We had to take a normal taxi once as there were too many people waiting and the shuttle was late any […] way. Read moreGenuine Expedia guest review
"A true get away for those wanting to do nothing"
A week away to recharge the batteries and away from the cold of winter was just the trick in this tropical location. Friendly staff where nothing was too much trouble and always a friendly smile. Would go back again.Genuine Expedia guest review
"GREAT LOCATION, GOOD SERVICE"
This is the most pleasant stay and accomodation that my husband and i had of the 3 trips (4 hotels and location) in phuket.. We love the tranquility of the beach and how the hotel stretches to the beach without having to cross any roads. Rooms are value for money and breakfast is delicious. This is the only hotel so far that we had stayed in which offers […] honeycomb during breakfast. Thought the spa price was a bit pricey as compared to some other hotels and hence we have given it a miss this trip. Overall it was a great holiday for us in Phuket although it was a bit short (2 days at Renaissance). We will definitely stay for a longer period at Renaissance for our next trip as there are many areas to explore to the north of Phuket. Cheers and thanks for a wonderful experience. Read moreGenuine Hotels.com guest review
"Great hotel, shame about the beach"
The hotel is beautiful, modern and very quiet. The rooms are very nice and new, large bathrooms. We enjoyed everything except for the beach, unfortunately you can not swim during the low season because of the waves, however to be fair most of the Phuket beaches have red flags at the moment..If the beach is not important don't hesitate booking the hotel-it's […] beautiful and the breakfast is one of the best I ever had, truly and incredible choice and quality! Read moreGenuine Hotels.com guest review
"Great Hotel , very nice service, ! Overall good!"
My stay was awesome ! really liked the BREAKFAST choices, SWIMMING POOL, private beach , good property and friendly staff. The only thing that irritated me was Location of the hotel. Its like 1 hr drive to the city which cost me 800 baht one way !! Rest of it was awesome resort!Genuine Hotels.com guest review
"Great resort, highly recommended."
Stayed for 10 nights in June, during the monsoon. Hotel is incredible, nothing is too much trouble for the terrific staff and the room and facilities are top notch. We had a top floor (4th) Deluxe Room, overlooking the grounds. Couldn't see the sea or the waterfall, but that didn't matter, it was superb. Weather was very wet for 6 days, then dried up […] a bit, it's quite unpredictable and forecasts are hopeless, so just go with it and be prepared to get a little soaking now and again, it's warm all the time so not too uncomfortable and you dry off quickly. As mentioned by others, get the buffet breakfast included rate, you will not regret it! Lunch, dinner and drinks are expensive though, but there are two hut restaurants a few minutes walk from the resort (shortcut through the grounds of neighbouring Sala resort), both have identical menus and are extremely good, a third of the price of the hotel restaurant. Note that if you plan on stocking up with snacks and supplies in your room, the only place nearby is the Turtle Village mini-mart (20 min walk each way), it too is expensive so you'd be best off arriving at the hotel with a bag of goodies to keep you going. Highly recommended. Read moreGenuine Expedia guest review
We reserved for island hopping half day program, leaving on Sunday 8am through the hotel. When we got to the hotel lobby on Sunday morning, the hotel staff told me that the bus was on the way. After waiting 20 minutes, I asked him again about the bus, then he called the island hopping service provider and told me the trip was cancelled because of the […] weather. So we booked afternoon trip, and he would let us know 1 hour before departure. Because we were at the kid club, I called the lobby 50 minutes before departure, and the hotel staff told me that the afternoon program is not cancelled. However, when we got to the hotel lobby 10 minutes before the departure, the staff told me the afternoon trip was also cancelled!! We basically wasted whole day. I don't recommend going there during rainy season. There is not much to do.... Read moreGenuine Hotels.com guest review
"Beautiful relaxing holiday"
Hotel is beautiful and modern a bit far from town, shops, and other beaches. We wanted a relaxing holiday so this was not much of a problem for us. The beach is not great because sea is quite rough and I was expecting calm sea, and they dont have sun beds on the sand I dont know if this is a safety thing due to the high tides. The condition of the hotel […] is really good and staff are kind and helpful, however english is not good and hardly understandable so be prepared to make an effort in that area. The pool area is not too big but it is very nice. Food in general is fine, the best experience was their own Thai restaurant, it was amazing, also you should try the spa. Read moreGenuine Expedia guest review
"Lovely stay in a beautiful hotel"
Just came back from a lovely stay at the Rennaisance. Was greeted on arrival and led to my deluxe room and the check in process happened there and I had arrived early at 10.30am but there was no problem getting into my room. They asked me to join the Marriott rewards program in order to get free wifi which worked very well. Beach was great as was lounging […] around the pool, food was good but not fantastic, service was wonderful. The only problem I encountered was when my shower flooded as there was a blockage and the water spilled out into the bedroom and soaked the carpet. I would stay there again.... Read moreGenuine Hotels.com guest review
Staff there was helpful and polite Avoid using the room phone to make callsGenuine Expedia guest review
"Great hotel in a nice part of Phuket"
Fantastic hotel - great place to stay for both couples and families. Located away from the sometimes not-so-nice bits of Phuket in a very relaxing, quiet and secluded area (having said that, its easy to get around the island in taxis). The beach is beautiful and secluded - although the sea can be a bit rough - the pool area provides a good substitute. The […] property is relatively new and very well maintained - rooms are good and nicely appointed. Service is friendly and prompt. The restaurant choices can get a bit boring after a while - but that's in the case of every resort and its easy enough to wander to the many restaurants at the five star hotels next door or take a cab to one of the restaurants frequented by the locals. The best part about the hotel is a local group of masseuses that work just off the beach, right next to the hotel's restaurant. They charge a fraction of what the hotel's spa charges and are just as good (if not better). One could literally get a day's worth of relaxing massages (if you were so inclined) by walking literally 10 feet from the hotel's lawns! Fantastic! All in all - a nice and very relaxing 5 star hotel to stay at. Recommended! Read moreGenuine Expedia guest review
"A quiet spot... Outside the school holidays"
Lovely spot. Decor is lovely but finish not to the same standard as your usual Marriott. Food on site is excellent. We were there at Easter and breakfast was quite over sub-scribed - we had to queue 2 days out of 3 and it was very noisy with lots of families (school holidays). For couples I can imagine it's perfect outside the holidays. It is a quiet […] spot with not much around it - perfect for a weekend of lazy R & R. But the Marriott at Khao Lak I find better value, and although also v family centred it's so big you can always find a quiet spot, even for breakfast. Downside there is it's much further from the airport and restaurants etc of the Phuket area. Read moreGenuine Expedia guest review
What a peaceful escape, loved the resort and beach. A remote getaway.Genuine Expedia guest review
"Quiet, sophisticated, chic"
Stayed one night only in March 2013 because we were flying out of Phuket early the next day. Stayed in a standard room adjacent to the lobby. It's quite a large resort, but design and fittings are luxurious, contemporary, chic. We stayed only one night so didnt avail ourselves to too many of the hotel's amenities. The grounds are beautifully landscaped […] but not stuffily so. Very laid back, relaxed atmosphere about the place. Miles of beautiful beach - public, but still quiet. Good for swimming, though we were warned to beware of jellyfish... not sure how to do that though! Had diner & breakfast at Vera Loca, their coffeehouse. Food was good, a bit pricey though not unpleasantly so. Breakfast buffet very good. Staff generally very helpful and friendly. The room was of a good size, with great day-bed for reading and chilling. Bathroom is separated from the bedroom with huge glass panels with venetian blinds. The blinds can be lowered for privacy, but it takes some patience and muscle. Rain shower could do with more water pressure. Stay here to relax, to read...etc. Very cool, romantic. Stay elsewhere if you're the active type and are looking for nightlife. Read moreGenuine Hotels.com guest review
"Great resort, will be back!"
Have just returned from a lovely stay at this hotel. The staff were warm and friendly and accommodated our every need. The hotel was clean and is well laid out, with a great sense of space - more often than not you would only ever see a handful of people walking around the resort. The breakfast buffet caters for all and the a la carte menu (at all the […] restaurants) is reasonable, although some will think the prices are not. We stayed in a deluxe room on the 4th floor overlooking the lobby and main restaurant, basically a birds eye view over the resort. Didn't stay in any other room so have nothing to compare ours to but we couldn't have been happier with the comfort, layout and location of the room. The Quan Spa is great and I would recommend anyone wanting to unwind to try it once. The massages down by the beach are also a good cheaper option. The gym has enough equipment to give you a good workout, with a steam room in the mens bathroom and a sauna in the womens. Mai Khao beach is stunning, have fond memories of early morning swims in the calm, warm waters. There is a sharp drop off into the Andaman sea so if you are not a strong swimmer do not venture out too deep. There are also some great little restaurants approx 10 mins walk from the resort, which are much much cheaper to dine at (for those on a budget) but really good food. All in all this was a fantastic holiday and I would recommend anyone visiting Phuket to book their stay at the Renaissance. Read moreGenuine Expedia guest review
"Incredible experience in phuket"
fantastic accommodation in an incredible location with very helpful staff. The hotel always felt like an exclusive experience as there is plenty of space and time to relax. The breakfast buffet was incredibly good and I really enjoyed my freshly made morning fruit smoothies and 5 star eggs benedict. Lots of choice in a beautiful relaxing setting.Genuine Expedia guest review
"5 Star Hotel"
Stayed 3 nights. Beautiful hotel and stunning entrance. Have stayed at many 5 stars hotels and this compares well. Loved the Thai restaurant. Also ate at the sister hotel (JW Marriott) a 5 minute shuttle ride from the Renaissance - can recommend the Japanese. Easy 15 minute transfer to airport for 500 Baht. Would definitely go back.Genuine Expedia guest review
"Renaissance hotel mai khao"
Very clean and excellent customer service. It is just far from Phuket town and it may cost 1000 baht (1 way) to travel from hotel to Patong or phuket town. Highly recommended for family or couple to get away from crowds.Genuine Expedia guest review
"Super friendly staff!"
Second time to this resort as we were very impress after our first visit. Friendly staff, good spa, excellent beach. You can't ask for anything more.Genuine Hotels.com guest review
"Excellent staff and very courteous"
I would highly recommend this hotel for those who are looking excellence. Most courteous staff eve seen in any hotel and very good ambience with very good buffet breakfast .Genuine Hotels.com guest review
Fantastic. Had such a comfortable and relaxed stay here. Room was immaculate and clean, comfortable beds. Staff were very friendly and helpful and the food and drinks were absolutely delicious. Would definitely book another holiday stay here.Genuine Expedia guest review
"The Best of the BEST< go Marriott, what a Honeymoo"
Renaissance is a Marriott property, newer and better than the main property. It is one of many on this particular part of this beach, but it is the newer one and it is just spectacular from the first moment we saw it at 3am in the morning after a delay flight. Service, cleanliness, food, view, ocean, pool are just second to none. Just absolute peace […] and tranquility. God has bless this place, or good design. WOW. I stilll can not believe how beautiful it is. A little far from the main place of Patong beach city, and Phuket city about 30 min taxi ride, but a tranquility and peace is why I came and boy did I get the full load. A nice pool ocean front, two ocean front restaurant of Thai and Pizza. It just don't get any better. New property, so it is clean and modern. Shuttle to the nearby strip mall is a bit inconvient so that can be improved. Bravo and well done, GO Marriott Renaissance. Read moreGenuine Hotels.com guest review
"WOW! Honeymoon Heaven! 5 * PLUS!!! FANTASTIC!"
I cannot begin to express how grateful I am to all the staff at Renaissance Phuket Resort Spa. I visited between 18th July 2012 - 24th July 2012 for my honeymoon and I don't think I could have made a better choice. They did something different and special for us everyday (don't wish to give away too much). I went for my honeymoon and the hotel is breathaking […] (and I've stayed at a lot of 5* hotels) Staff are simply amazing, food is fantastic. I would highly recommend everyone to opt for breakfast included and the private BBQ is a MUST! Everything about this resort is 7* + and I honestly believe that this gem is very underpriced for the service and quality you recieve. Read moreGenuine Expedia guest review
Stayed at the Renaissance for one night when my flight to Hong Kong was cancelled due to a typhoon. The Renaissance is one of the jewels of Phuket. The resort is beautiful and the staff are all extremely friendly and offer exceptional service. The buffet breakfast was definitely the best hotel breakfast I've ever had.Genuine Expedia guest review
"Most amazing hotel I've come across"
From the moment we arrived we were pampered. A complimentary drink on arrival and cold towels to cool down from the heat. The hotel staff were amazing. Catering to our every need. I've never felt so looked after. The room was spotless and beautifully decorated. They put us in a room very close to the pool so it was easy to access. The food at the bar […] and in the Thai restaurant was some of the best food we had in Thailand. Breakfast was wonderful. Anything you could think of eating for breakfast they had and someone was always there to make sure you were happy. I can't rave about this hotel enough. Pity we could only stay one night. If I go back to Phuket it will be my first choice in hotels. There didn't seem to be alot nearby but who needs things to do when you have a wonderful hotel to stay in, just lay be the pool and get a massage!! Read moreGenuine Expedia guest review
"Exceptional service and top class facilities."
Service was exceptional. Extremely friendly staff, great food, very clean. There was a lady at reception named Tum and she showed us the best service we have seen. She organised transfers for us from Phuket to Phi Phi. Great facilities as well.Genuine Expedia guest review
"Paradise ... Stunning, secluded and welcoming."
This is a fantastic well run resort far away from the Patong beach action. **Pros Check in was smooth, fast and friendly Breakfast - simply amazing, so much choice and superb quality, doubt you have had anything close to this choice and quality!! Happy Hour cocktails 260 bhat for two! Stylishly designed hotel Service - 5 star quality, prompt, polite […] and friendly service Rooms - big, clean, well designed Bed - plump, firm and comfy Poolside recliners - great pool and bar Free DVDs for a night in **Cons If you want to get to Phuket town for the weekend market - costs 500 Bhat round trip each and takes 45 mins If you want loud bars and nightlife then you need to go to Patong I guess, depends on your interests Meals are not low price, however I thought they were of a very high quality (guilty pleasure - bugers were fantastic as a break from Thai food) Read moreGenuine Expedia guest review
"Un service parfait et une équipe formidable"
Excellent séjour en famille Très bel hôtel Super serviceGenuine Hotels.com guest review
Hotel très sympathique Rien à dire. Tout s'est très bien passé. Aucun souci. A recommander.Genuine Hotels.com guest review
3:e gången vi bor här härlig strand och en fantastisk frukostupplevelseGenuine Hotels.com guest review
Almost everything is perfect,but one night I found a cockroach in my room.And on the second day nobody apologizes to me.it makes me disappointedGenuine Hotels.com guest review
"Rauhaa ja hyvää palvelua"
Hieno hotelli ja hyvä palvelu. Ranta oli aivan mahtava. Hotellin ravintolat hyviä. Lähistöllä vain muutama rantaravintola eikä lainkaan kauppoja, joten tämä on oikea paikka rauhaa rakastaville.Genuine Hotels.com guest review
"Room too small, nothing around at all"
Room too small for hotel in Puket , I been to Puket 5 times already , smallest hotel room I don't except to see in the resort area, really nothing around the hotel , the mall near have nth worth to go except supermarket , if u get good price like around USD120 is worth , anything more Pls have second thought b4 pay .... Only my personal optionGenuine Hotels.com guest review
O hotel é lindo, a piscina é super gostosa, os quartos são excelentes! Vale a pena. Ficamos 1 noite pois vinhamos de Krabi para voltar ao Brasil via Phuket. Uma pena pois o hotel é excelente. O serviço de spa também é ótimo.Genuine Hotels.com guest review
"가만히 휴식하기 적당한 호텔"
객실과 컨디션은 중간. 음식은 비싸고 맛없음. JW메리엇 가서 식사하는것 추천(5분거리 무료셔틀 운행). 어딘가 움직이기 멀고 비쌈. 내부 풀장은 어린이용. 그럼에도 불구하고 다시 갈 호텔. 우선 해변이 가깝고 진정한 프라이빗 비치를 가지고 있음. 3월 초 수온 따뜻하고 아침부터 저녁까지 수영하기 좋음. 썬배드가 잘 갖춰져서 하루종일 편안하게 이용 가능. 조식 괜찮은 편. 단체관광객 없음. 추천대상: 어린아기(2살미만)를 둔 부모, 블루캐년 골프클럽 이용자.Genuine Hotels.com guest review
"Royal et sublime !!!"
Royal et magnifique que dire que nous étions content de À à Z , plage prive magnifique et piscine avec un jacuzzi extraordinaire , nous avons dormir 6 nuits et nous nous sommes régalé au petit déjeuner avec des produits frais et une théâtralisation a couper de soufle , pour un couple qui veut être loins du bruit et du vacarne de PAtong ou phuket cet […] endroit est fait pour vous nous reviendrons même si le taxi coûte cher pour aller à PAtong soit 400 baht aller . Autre avantage il est a 10 minutes de l aeroport compter 500bath l aller Read moreGenuine Hotels.com guest review
"Fint hotel opphold."
Vi hadde et fint opphold på dette hotellet. Noe trøbbel med Internett og div. De første dagene ellers koste vi oss! Etter og ha vært på et annet 5-stjernes hotel uken i forveien vil jeg ikke gi dette hotellet mer en 4 stjerner. Mangler den "siste touchen"Genuine Hotels.com guest review
"Luxe, calme et volupté"
Très bel hôtel, confortable, à la superbe décoration et au personnel très professionnel. Situé au nord de l'île donc très calme mais trés isolé. La plage est très grande mais la baignade y est assez dangereuse. Pas d'activités nautiques possibles.Genuine Hotels.com guest review
"enjoy relax 4 days"
this is twice to go there , 1st go on August,will plan go on December again with whole family, love it!Genuine Expedia guest review
"Excelente opcao em Phuket, refugio de tranquilidad"
Adorei o hotel. Apesar de longe de Phuket town de Patong, vale a pena ficar no Renaissance. Fica ha apenas 15 a 20 min do aeroporto em uma praia praticamente deserta. O mar estava bastante agitado e com bandeiras vermelhas (nos hospedamos em periodo das moncoes), mas a praia ainda assim 'e bonita. A decoracao do hotel 'e incrivel, um refugio de paz, […] verde e tranquilidade. Quarto bastante confortavel. Piscina maravilhosa. Cafe da manha excelente e refeicoes nos restaurantes tambem excelentes. Recomendo bastante. Se fosse voltar a Phuket voltaria a ficar no Renaissance, pois as praias mais agitadas sao extremamente barulhentas. Read moreGenuine Hotels.com guest review
这个酒店适合不要在海里游泳的带小孩的家庭，因为面对的麦考海滩海浪太大水不干净，能观不能游。早餐棒极了。离万豪和安娜塔拉很近。离机场开车15分钟。Genuine Hotels.com guest review
"SUPER 24H !"
Nous n'avons séjourné à l'hôtel Renaissance que 24h mais nous avons pu profiter des installations : chambres spacieuses, joliment décorées, et confortables. Petit déjeuner copieu et de bonne qualité. Service piscine excellent : personnel au petit soin. Déjeuner au pool bar excellent. Le seul bémol est que la mer n'est pas très praticable : assez profond […] rapidement et beaucoup de courant. Globalement, on n'avait plus envie de quitter l'hôtel ! Read moreGenuine Expedia guest review
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