"Nice hotel on River Walk"
My family of 5 loved the hotel, we didn't have much time to spend in the hotel itself, but the staff was all very nice. My family enjoyed the breakfast and the managers reception in the evening. We will definitely stay there again.Genuine Expedia guest review
"Right on the Riverwalk!!"
Our stay was great! Room was beautiful, comfortable.Genuine Hotels.com guest review
"Great location, excellent staff"
We stayed for a mini-vaca, last horrah for the summer. The complimentary happy hour and breakfast were very welcoming. The pool would have been ideal if it was not as crowded; however, something to be expected in August. Overall we were very comfortable and would definitely stay again.Genuine Expedia guest review
"Nice, clean hotel"
Everything looked new and re-done. Enjoyed our stay there.Genuine Expedia guest review
"Embassy Downtown San Antonio"
Overall the stay was very nice and the hotel itself was great. But there were still a few negatives. I felt that having to pay for Internet was a bit odd. For the amount of money u pay ud think it would be free. There was free internet down in the business center but that too was a disappontment in the fact that it didnt work too well. it kept kicking […] myself and another woman off while trying to use it. Also I felt the amount for a movie in your roomwas a bit pricy. The final thing I felt parking was a bit high to keep your vehicle in the garage.. Really!! For that price you should wash the car daily too!! Yet still a good place to stay. Read moreGenuine Hotels.com guest review
"Worth paying for the upgraded suites"
The floor in our premium suite looked clean to the eye but needed to be deep cleaned or shampoo'ed. We have a 9 month old child that likes to crawl everywhere, but only to find out after just a few minutes of him checking out the room his knees and feet where stained very black. The floors literally seemed as if they might have been used as ash trays […] in the past. Read moreGenuine Expedia guest review
Nice hotel inside and out. They had complimentary breakfast and evening snacks .Genuine Expedia guest review
We had a great time ! NO complaints. It was quiet, clean and comfortable.Genuine Hotels.com guest review
"Great view & access to the RiverWalk."
Hotel service & room was great.Genuine Hotels.com guest review
Very nice hotel and convienient to River WalkGenuine Hotels.com guest review
our stay was wonderful,the pool was a tad small but the kids enjoyed it.Wishing the hotel had a courtesy bus for a small fee,Parking was high but overall very nice stayGenuine Hotels.com guest review
Stayed one night due to a Ron White act at the Majestic. Accommodations were superb, especially the open bar and snacks from 5:30-7:30 in the evening and breakfast in the morning. Room is what you'd expect from any hotel in its price range. Would definately stay there again!Genuine Hotels.com guest review
"Quick Summer Getaway"
No complaints about our four day stay. Staff was always accommodating and pleasant with all our request. Spacious rooms and comfy beds. We utilized most amenities such as the gym...pool...even the guest laundry.Genuine Expedia guest review
"Close by the river walk"
It was a very nice hotel. I like the valet parking and them bringing your luggage to your room and to the car. Very good breakfast and snacks in the afternoon.Genuine Expedia guest review
"Expected more for the price"
My stay was nice however my corner room view was aweful. It outlooked the top of a old building with broker air conditioners and trash. I expected more for a riverwalk hotelGenuine Expedia guest review
This is the second time we have stayed here. The service is always great. The room was comfortable, although someone's pet relieved himself in the corner of the living room at some point and no one ever cleaned the carpet; hence a faint smell of urine. We only stayed for a night, so it wasn't overwhelming. The breakfast is wonderful! Location is great, […] too - very close to shops and restaurants on the Riverwalk but without the noise and crowds. Would definitely stay here again, but would request a different room. Read moreGenuine Hotels.com guest review
"Really nice place to stay!"
The staff was really nice and helpful. Breakfast was amazing and I really liked the complimentary snack bar on our floor. The river walk was so nice. We would stay here again!Genuine Expedia guest review
"Very nice but far to the center of riverwalk"
Very nice this is my third time. Always so satisfying stayGenuine Expedia guest review
Great breakfast buffet, enjoyed the happy hour!Genuine Hotels.com guest review
"Had a great time"
Nice suite!!! Walking distance to everything.Genuine Hotels.com guest review
"Classy hotel on the Riverwalk"
Stayed here for family wedding. So convenient for our activities.Genuine Expedia guest review
"Poor maid and management staff"
Paid around $200 per night in advance and non-refundable. We were there four nights. Final two days we received no cleaning service, no fresh towels, beds not made, etc. Complained both times. Had to set our trash and wet towels outside the door. Management would do nothing because we pre-paid through Expedia. Maids supervisor argued with us about whether […] the room was cleaned. Manager told me this is not indicative of how they run their hotel. Guess what, is that way to us. Pretty indicative of all of San Antonio. Poor service and incompetence no matter where you go. Never stay at this hotel again. Read moreGenuine Expedia guest review
"Above Average Accommodations Below Avg. Service"
They were busy at check in and check out. They were either under staffed or very unorganized. I would not stay there again. The late check in was one thing. Having to check out at noon wouldn't be so bad but we couldn't get our car from valet until 3PM. People were nice but I will never go back.Genuine Hotels.com guest review
"Great service and great location"
We experienced great service from people like Maria in the restaurant and Vernon the bellman. The location was great and the extras (happy hour, breakfast and afternoon treats) made it a great value!Genuine Hotels.com guest review
"Nice hotel near to riverwalk"
Everything was OK. Better if the hotel includes self parking, you must use Valet Parking (and paid for it) if you need to park in the hotel. Also elevators are very busy during check-out period and during breakfast, you need to wait very long time to be able to use the elevators.Genuine Expedia guest review
"Out of this world"
I stayed with my family at the Embassy Suites and it was excellent. The morning breakfast was superb made by chefs. The evening had free drinks and finger food. The staff and the whole ambience was out of this world. The pool was a bit small but that was not a problem for us. We will go there again on check out we did not want to go home.Genuine Expedia guest review
Location good - parking not too good , Bath need to be cleaned better grout between tile and wall need to be cleaned.ThanksGenuine Hotels.com guest review
We stayed here for a wedding we attended in the area. The hotel is beautiful and in a great location.Genuine Expedia guest review
"Perfect family stay"
Great 2 bedroom suite had 2 queens and a sofa bed. Beautiful room, clean, comfy beds, and amazing breakfast made this a perfect stay. The manager's reception in the evening from 5:30-7:30 was great to grab some snacks and soda for the kids and a couple drinks for us, but it's not more than fruit/veggie trays, snack mix, and stale chips and salsa. Can't […] complain, it was free, and the margaritas were good. Pool and hot tub are wayyyy too small for the hotel. Very cool having it on the 3rd floor, but it was extremely crowded and over run with people. Hotel is very safe and secure, as you have to have a working room key to access any floors above 2. Read moreGenuine Hotels.com guest review
"nice hotel on riverwalk"
wish the hotel staff would have informed us of the free drinks at happy hour.Genuine Expedia guest review
"Our first time visiting Texas."
We were very impress with the hotel as a whole; except, maid service needs improvement. Staff was very friendly. Full breakfast buffet was delightful. Room/bed was comfortable and spacious.Genuine Expedia guest review
My family had a great time. One of our favorite places.Genuine Hotels.com guest review
The hotel itself was very nice. We did however have a problem with receiving towels. We went to the pool and there were no towels for us to use. We asked for some, but they never came. Their response was that they were in the dryer. Therefore, we had to use our bath towels from the room. Unfortunately, whenever we returned to our room we had no bath […] towels. I called the front desk twice to request towels and it took them over 3 hours before we received them. They finally brought some to us after the fact that we had showered. We were actually already in bed by then. We had to take a shower and dry ourselves with hand towels-very FRUSTRATING. Read moreGenuine Expedia guest review
"I like the view and like my stay at this hotel."
We stayed one night it was every good overall . It was a every good plece to take my family members that came out of town . They said that they like San Antonio and they would visit again.Genuine Expedia guest review
"Very nice hotel."
Stayed 4 nights with my Son and family who is stationed at Ft Sam Houston. Perfect 2 rooms. Kids were able to sleep in the bedroom and adults can still interact in the Living space.Genuine Expedia guest review
"Great Hotel - easy walking distance to River Walk"
We had a great time. Many great attractions and wonderful places to eat.Genuine Expedia guest review
"Right on the River Walk"
We loved the convenience of the hotel to the River Walk. We were walking distance to most downtown attractions, including the Alamo. Staff was very friendly & helpful.Genuine Hotels.com guest review
"Great hotel on the Riverwalk!"
We arrived a little early and the staff found us available rooms. Suites were in great condition with nice decor. We had two flat screen tv's. Nice kitchenette area with a microwave and a small fridge. The breakfast was very good with a lot of choices including omelets made to order. The evening happy hour included the bar drinks not just wine or beer. Valet […] parking staff was very helpful providing directions to where we wanted to go. Location was good. Right on the Riverwalk and about four blocks from the Alamo. We had room service which was very good. They omitted one of our items and promptly sent it to our room and then did not charge us for that item. Room service prices very reasonable. Read moreGenuine Expedia guest review
While they offer a great breakfast, it is set up is about as inefficient as possibleGenuine Hotels.com guest review
"Great for families"
This was our first time at the Embassy Suites - Riverwalk but would definitely go back. The room was wonderful. Plenty of room for the kids to have their own space. We had breakfast every morning and were very pleased with the selection. The location is fabulous and luckily we were there on a weekend and could park for free on the street. Great value […] for families. Read moreGenuine Expedia guest review
The hotel was great. We stayed at this hotel for a portion of our summer vacation. The breakfast and happy hour are great perks! We went to Sea World and Fiesta Texas during the day and would walk down to the Riverwalk for dinner each evening. The drive to Sea World and Fiesta Texas took 10 - 15 minutes each morning.Genuine Hotels.com guest review
"a great choice"
the rooms were very nice and clean. We brought our 15 year old an 11 year old daughter is with us. They both slept on the fold out couch bed which was more than roomy enough for the two of them. I was concerned about the size of the couch bed but it worked out wonderfully.the breakfast buffet in the morning is awesome! the manager's reception in the […] evening is great and they are very efficient at serving you free alcohol!we will definitely stay here again when we return to San Antonio in the future. The only negative we saw was the pool was a little bit small for the size of this hotel and have a lot of people in it at all times. Read moreGenuine Hotels.com guest review
"Getaway to San antonio"
Loved the hotel! Service is great, rooms are comfortable and spacious and free breakfast is awesome!! Great hotel for price and on the riverbank but not in crowded, noisy area.Genuine Hotels.com guest review
"Clean hotel with friendly staff and great location"
Traveler with family. Great hotel! Would stay here again and again. The best warm, free breakfast you could ask for. Evening receptions with drinks and snacks were enjoyed by the adults and kids. Stay was worth the price.Genuine Expedia guest review
Impressed with size of room w/balcony and large walk-in shower. Open bar "happy hour" with all sorts of appetizers and snacks was GREAT! Lots of selection with breakfast buffet, that is included in cost of room. Will come back again!Genuine Hotels.com guest review
Hotel was very nice and the breakfast buffet was a nice added bonus, free wifi would have been great. The King Standard room was perfect w/separate room and a pullout bed for the kids. The king bed was loud and uncomfortable, pillows too. Staff was very nice and pleasant and the hotel is right on the Riverwalk so you are accessible to everything. Extra […] shout out to the Valet guys they were awesome. Read moreGenuine Hotels.com guest review
"Great Location! Right on the Riverwalk"
Hotel was in a great location with easy access to nearby must-see sights and interstates. Room was very clean, well appointed. Cook-to-order breakfast was great as always with Embassy Suites. Pool and pool area was very small and always very crowded to the point that we decided not to use it. Parking was a bit on the high side, but the valet service […] was very courteous as well as fast. If your looking to stay down on the riverwalk close to all the attractions, look no further! Read moreGenuine Hotels.com guest review
The hotel was extremely nice and my kids loved that it was right on the riverwalk. Breakfast was a little chaotic and they kept running out bacon and eggs, but they give you fair warning ahead of time with signs around the lobby indicating the best time to go to breakfast. We got there about the time they recommend not to get there so we knew what to […] expect. The breakfast was good, there was a lot of variety, and well worth the wait. Read moreGenuine Expedia guest review
Fantastic service and very nice hotel. Parking is a little steep and beds/pillows could be a little more comfortable. Also restaurant is too pricey for the quality. Other than that, very nice stay.Genuine Hotels.com guest review
Very enjoyableGenuine Hotels.com guest review
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