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Four Seasons Hotel Hangzhou at West Lake, Hangzhou (prefecture)

5 stars
5 Lingyin RoadHangzhouZhejiang310013China, ‏‎800-491-6126
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Outstanding4.9 / 5
Amenities
Great amenities
Pool
Great pool
Food
Delicious food
Value for money
Poor value for money
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From 390 reviewsTripAdvisor Traveller Rating

Four Seasons Hotel Hangzhou at West Lake, Hangzhou (prefecture)

Hotel Info: ‎866-539-8117‎

from $510
  • Executive Room, 1 King Bed
  • Premier Room, 2 Queen Beds
  • Premier Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Grand Premier Room, 2 Queen Beds
  • Grand Premier Room 1 King bed
  • Premier Room, 1 King Bed
  • Suite, 1 King Bed
  • Executive Room, 1 King Bed
  • Grand Premier Room, 1 King Bed
  • Premier Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Suite, 1 King Bed (Lagoon)
  • Villa, 3 Bedrooms (Ambassador)
  • Premier Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Free train station pickup *

Other information

  • Smoke-free property

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 198 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Espresso maker
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou (prefecture)’s small print

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 198 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou (prefecture)

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