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Four Seasons Hotel Hangzhou at West Lake, Hangzhou

5 Lingyin Road, Hangzhou, Zhejiang, 310013, China, ‏‎800-491-6126
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Location.
Located in Hangzhou (West Lake), Four Seasons Hotel Hangzhou at West Lake is a family-friendly hotel close to Hangzhou Botanical Garden, Quyuan Park, and Yui Fei Temple. Also nearby are Su Di Causeway and Solitary Hill.

Hotel Features.
Four Seasons Hotel Hangzhou at West Lake has a full-service spa, an outdoor pool, and an indoor pool. Public areas are equipped with wireless Internet access (surcharges apply). There is a business center on site. The hotel offers 2 restaurants along with a bar/lounge. Additional amenities include a children's club, spa services, and a fitness center. For a surcharge, guests have access to a roundtrip airport shuttle during limited hours. This is a smoke-free property.

Guestrooms.
The 78 guestrooms at Four Seasons Hotel Hangzhou at West Lake include iPod docking stations and espresso makers. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Rooms are equipped with LCD TVs with satellite channels and DVD players. All accommodations provide desks and phones. Bathrooms offer separate bathtubs and showers, designer toiletries, hair dryers, and slippers. All units feature coffee/tea makers and complimentary bottled water. Turndown service is offered nightly and housekeeping is available daily.

Outstanding4.8 / 5
  • This is best hotel to stay for vacation and business. Room is big and bathroom is really…Jul 4, 2014
  • The dinner, afternoon tea, and boat ride on the lake were extraordinaryMay 4, 2014
See all 43 Hotels.com reviews
From 318 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $533
  • Villa, 3 Bedrooms (Ambassador)
  • Premier Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Premier Room, 2 Queen Beds
  • Grand Premier Room 1 King bed
  • Grand Premier Room, 2 Queen Beds
  • Suite, 1 King Bed (Lagoon)
  • Suite, 1 King Bed
  • Premier Room, 1 King Bed
  • Grand Premier Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

  • Children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Free train station pickup *

Other information

  • Smoke-free property

Also known as

  • Four Seasons Hotel Hangzhou at West Lake Hangzhou
  • Four Seasons Hotel Hangzhou at West Lake

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 188 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600

WiFi is available in guestrooms for CNY 100 for 24 hours (rates may vary)

WiFi is available in public areas for CNY 100 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 100 for 24 hours (rates may vary)

In the hotel

Taking the kids?
  • Children's club
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Espresso maker
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou’s small print

Also known as

  • Four Seasons Hotel Hangzhou at West Lake Hangzhou
  • Four Seasons Hotel Hangzhou at West Lake

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 188 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600

WiFi is available in guestrooms for CNY 100 for 24 hours (rates may vary)

WiFi is available in public areas for CNY 100 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 100 for 24 hours (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

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