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Four Seasons Hotel Hangzhou at West Lake, Hangzhou (and vicinity)

5 stars
5 Lingyin Road, Hangzhou, Zhejiang, 310013, China, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Luxury hotel in West Lake with 2 restaurants, spa

Main amenities

  • 78 smoke-free guestrooms
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Free train station pick-up
  • Fitness center
  • Business center
  • Airport shuttle
  • Childcare
  • 24-hour front desk

What’s around

  • In West Lake
  • West Lake (3 mi / 4.9 km)
  • Hangzhou Botanical Garden (0.5 mi / 0.9 km)
  • Quyuan Park (0.7 mi / 1.1 km)
  • Yui Fei Temple (0.8 mi / 1.3 km)
  • Su Di Causeway (0.9 mi / 1.4 km)
Outstanding4.8 / 5
  • Awesome beyond words! Felt like i was part of a TV show.Jun 30, 2015
  • great view of the Westlake. Marvelous surroundings. One of the best hotels we have stayed…Mar 31, 2015
See all 45 Hotels.com reviews
From 334 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $451
  • Villa, 3 Bedrooms (Ambassador)
  • Premier Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Premier Room, 2 Queen Beds
  • Grand Premier Room 1 King bed
  • Grand Premier Room, 2 Queen Beds
  • Suite, 1 King Bed (Lagoon)
  • Suite, 1 King Bed
  • Premier Room, 1 King Bed
  • Grand Premier Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Free train station pickup *

Other information

  • Smoke-free property

Also known as

  • Four Seasons Hangzhou West Lake
  • Four Seasons Hotel Hangzhou West Lake

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 198 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

WiFi is available in guestrooms for CNY 100 per day (rates may vary)

WiFi is available in public areas for CNY 100 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 100 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Espresso maker
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou (and vicinity)’s small print

Also known as

  • Four Seasons Hangzhou West Lake
  • Four Seasons Hotel Hangzhou West Lake

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 198 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

WiFi is available in guestrooms for CNY 100 per day (rates may vary)

WiFi is available in public areas for CNY 100 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 100 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou (and vicinity)

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