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Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)

5 stars
65 Moo 4Mai KhaoPhuket83110Thailand, ‏‎800-491-6126
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Good3.8 / 5
Amenities
Great amenities
Location
Great location
Service
Service is adequate
Cleanliness
Dirty
199See all 199 Hotels.com reviews
From 657 reviewsTripAdvisor Traveller Rating

Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)

Hotel Info: ‎866-539-8117‎

from $73
  • Luxury Pool Villa 3 Bedroom
  • Luxury Pool Villa 2 Bedroom
  • Deluxe Family Residence
  • Deluxe Pool Villa 3 Bedroom
  • Deluxe Pool Villa 2 Bedroom
  • Luxury Suite 2 Bedroom
  • Penthouse Pool Suite 4 Bedroom
  • Penthouse Pool Suite 3 Bedroom
  • Deluxe Suite 1 Bedroom
  • Deluxe Family
  • Luxury Suite 1 Bedroom
  • Deluxe Family Suite 2 Bedroom
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 429 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking

Offsite

  • Shopping center shuttle *

Also known as

  • Centara Grand West Sands Resort & Villas Phuket
  • Centara Grand West Sands Resort & Villas Phuket Thalang
  • Centara Grand West Sands Villas Phuket
  • Centara Grand West Sands Villas Phuket Thalang
  • Centara Grand West Sands Resort Villas Phuket Mai Khao
  • Centara Grand West Sands Resort Villas Phuket
  • Centara Grand West Sands Villas Phuket Mai Khao
  • West Sands Hotel Phuket
  • Centara Grand West Sands Resort & Villas Phuket Mai Khao

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: THB 2000.00 per stay

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 700.32 per vehicle (one way)

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Free water park access
  • Waterslide
  • Spa tub
  • Lazy river
  • Sauna
  • Pool sun loungers
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Cenvaree has 6 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sunset Breeze Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Azzuro - This beachfront restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Suan Bua - This poolside restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Jungle Deli - This poolside restaurant serves lunch only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Playground on site
  • Volleyball on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)’s small print

Also known as

  • Centara Grand West Sands Resort & Villas Phuket
  • Centara Grand West Sands Resort & Villas Phuket Thalang
  • Centara Grand West Sands Villas Phuket
  • Centara Grand West Sands Villas Phuket Thalang
  • Centara Grand West Sands Resort Villas Phuket Mai Khao
  • Centara Grand West Sands Resort Villas Phuket
  • Centara Grand West Sands Villas Phuket Mai Khao
  • West Sands Hotel Phuket
  • Centara Grand West Sands Resort & Villas Phuket Mai Khao

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: THB 2000.00 per stay

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 700.32 per vehicle (one way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 199 reviews

Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)
Poor1.0 / 5
I booked a night here on the eve of a flight home, mostly for its proximity to the airport, but also in part because of how it was portrayed in the photos (I had a very early flight to catch, but figured it'd still be worth staying in a nice-ish place). The photos are nothing like what I found when I arrived, from the fact that the hotel basically revolves around the water park, to the dark, unclean halls of my building, to the generally ill-maintained facilities of the property. If I hadn't had less than twelve hours to leave for my flight after my afternoon check-in, I honestly would have surrendered the room and checked in elsewhere, despite not getting a refund- it was that unpleasant. The only thing I will say is that the staff was efficient and attentive, and helpful in coordinating my middle of the night departure.
Other trip
Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)
Excellent4.0 / 5
can't find the hotel at night
oveall, it was quite good.it will be better if it make a sign on the road.i can't find it at night!
1 night family trip
Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)
Excellent4.0 / 5
Anniversary
I was there for our 10th anniversary along my children, the hotel has water park inside which was great for the whole family, however the floor was to old, looked like dirty and the room door was not closing easily and each time boom. Anyway the rest was fine.
2 night family trip
Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)
Excellent4.0 / 5
Centara Waterpark is so much fun
We had a 2 day stay at Centara and it was filled with fun at the waterpark. We are a young couple and enjoyed the cocktails on the beach and around the swimming pool. The service and food was really top notch and we would recommend this hotel to anyone.
2 night romance trip
Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)
Outstanding5.0 / 5
Good value, good service and facilities
It's a penthouse instead of a villa as stated on the webpage where I booked it, but it's still a wonderful stay. Everything is perfect, although the breakfast in The Club is quite poor and I would suggest to have breakfast at the sunset restaurant instead. The water park is really a surprise for us, didn't expect to have a free to use water park just steps away from our penthouse and it's pretty enjoyable.
2 night trip with friends

See all reviews

Centara Grand West Sands Resort & Villas Phuket, Phuket (and vicinity)

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