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  • W New York - Downtown
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1 room,  2 adults 
Adults Children
Room 1:

W New York - Downtown - New York

40.709455, -74.013936
4.5 stars
123 Washington Street, New York, NY, 10006 United States ‎866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $239
Price Match Guarantee
3.9 88 5

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    W New York - Downtown
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Overview of W New York - Downtown - New York

    The swank W New York – Downtown places you in the heart of America's financial center. Set amid the high-rises and vibrant scene of the fast-rebuilding Financial District, the hotel adds a touch of real green to its moneyed surroundings with its landscaped plaza. The W is within a 5-minute walk of Wall Street, the New York Stock Exchange, and One World Financial Center. Take a break from work with some classic New York sightseeing: You're just a half-mile from Battery Park, where ferries depart for the Statue of Liberty and Ellis Island. And, with the hotel's complimentary Acura Experience, you can reach any Manhattan destination stylishly, in a luxury SUV with a personal driver.

    The W wows upon arrival--from stunning views on all four sides to the avant-garde LED light sculptures throughout the hotel. The Anemone Chandelier cascades tendrils of light down through the lobby, and the Lamella art installation sets a surreal and slightly retro atmosphere in the Living Room Bar & Terrace. Here you can sip in style indoors or out. If you’re hungry, head to the ground-level BLT Bar & Grill, where you can gaze at yet another work of art--the Statue of Liberty--while grazing on pub fare with a modern twist.

    The W’s 24-hour fitness center, SWEAT®, offers the chance to burn off stress (and pub food) with cardio machines and free weights, and, for the frisky, boxing stations. Squeeze in an hour of work at the hotel’s 24-hour WIRED® business center, equipped with Apple workstations and an array of office devices and services. Wireless and wired high-speed Internet access is available throughout the hotel (surcharge for both).

    If relaxation is more your tune, unwind in your room, where Egyptian cotton sheets and goose-down duvets await. Refresh in the walk-in shower with rainfall showerhead and Bliss spa toiletries, then wrap yourself in the signature W waffle bathrobe and enjoy the city views. You can listen to music from the CD library, use your iPod with the provided docking station, or watch a movie from the DVD library on the 37-inch flat screen TV. And top off your day with an in-room massage or an indulgent snack. The W New York – Downtown offers 24-hour room service.

    Image of W New York - Downtown, New York
    3.9 Good
    (88 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    “

    First, let me unequivocally state that I have stayed here several times and LOVE this hotel. That said, this was truly a strange experience - upon check... in, I was to receive a non-smoking room, "executive level" room. I was told that my room was non-smoking but it clearly was not. When I spoke to the front desk, I was told that it was and that all "executive level" rooms were non--smoking. Later that evening, a different person at the front desk told me that I was not in an executive level room. They also told me that my room was in fact a smoking room (the distinct smell of smoke and the ash tray in the room prompted my inquiry). When I told the front desk person that I had been lied to about the room, another person working at the front desk jumped in and accused me of being hostile. Ultimately, they gave me a non-smoking room (after I was told there were not available for that evening). I was truly stunned by this treatment, especially after having such a positive experience in the past (and frankly, aside from this, a great experience this time as well). This is a great hotel in a terrific area of Manhattan - this incidence will not prevent me from returning unless it happens again.

    ”

    by David H  from Beverly Hills, CA on 04/02/12

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Cool corner king

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    Wide windows stretch across two walls, putting you ever-closer to the heart of downtown in this 363-square-foot corner guestroom. The room comes with 1 king signature W bed with a pillowtop mattress, goose-down comforter, and down pillows. Futuristic recessed LED lighting highlights a metallic wall-covering overhead. A state-of-the-art entertainment system includes a 37-inch LCD television with digital service and on-demand movies (surcharge). You can watch a movie from the DVD library, listen to music from the CD selection, or dock your iPod at the provided station. Take advantage of the wired and wireless Internet access (surcharge), then lock your laptop in the in-room safe when you leave for the day. The bathroom indulges with Bliss® designer toiletries, bathrobes, and a rainfall showerhead.

    Accessibility features

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital television service
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel television
    • Hair dryer
    • High-definition television
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • OnCommand Video
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Spectacular Two Doubles

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    Unwind in 352 square feet of modernist comfort with large windows overlooking Manhattan. The Spectacular room features 2 double signature W beds with a pillowtop mattresses, goose-down comforters, and down pillows. Futuristic recessed LED lighting highlights a metallic wall-covering overhead. A state-of-the-art entertainment system includes a 37-inch LCD television with digital service and on-demand movies (surcharge). You can watch a movie from the DVD library, listen to music from the CD selection, or dock your iPod at the provided station. Take advantage of the wired and wireless Internet access (surcharge), then lock your laptop in the in-room safe when you leave for the day. The bathroom indulges with Bliss® designer toiletries, bathrobes, and a rainfall showerhead.

    Accessibility features

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital television service
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel television
    • Hair dryer
    • High-definition television
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • OnCommand Video
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Spectacular king

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    Unwind in 355 square feet of modernist comfort with large windows overlooking the World Trade Center Site. The Spectacular room features 1 king signature W bed with a pillowtop mattresses, goose-down comforters, and down pillows. Futuristic recessed LED lighting highlights a metallic wall-covering overhead. A state-of-the-art entertainment system includes a 37-inch LCD television with digital service and on-demand movies (surcharge). You can watch a movie from the DVD library, listen to music from the CD selection, or dock your iPod at the provided station. Take advantage of the wired and wireless Internet access (surcharge), then lock your laptop in the in-room safe when you leave for the day. The bathroom indulges with Bliss® designer toiletries, bathrobes, and a rainfall showerhead.

    Accessibility features

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital television service
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel television
    • Hair dryer
    • High-definition television
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • OnCommand Video
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Wonderful king

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    • 1 king
    Pillowtop mattress with signature bedding including cotton linens and down duvet. Windows open to view of the city. Desk. iPod docking station. 37-inch flat-panel television with digital channels, first-run movies, and OnCommand video. Wired and wireless Internet access (surcharge). Fax machine and laptop-compatible safe. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, designer toiletries, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Non-Smoking.

    Accessibility features

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital television service
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel television
    • Hair dryer
    • High-definition television
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • OnCommand Video
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Know before you go

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets accepted
    • Check-in time starts at: 3 PM
    • Check-out time is: Noon
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Pet maximum weight in kg is: 40
    • Early departure fee charged
    • Minimum check-in age is: 18
    • Parking height restrictions apply
    • Cash Deposit Required

    • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Front desk hours
    • Number of buildings/towers - 1
    • Number of floors - 58
    • Patio
    • Restaurant(s) in hotel
    • Suitable for children
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Luggage storage
      • Media library
      • Meeting facilities size (feet) - 1,933
      • Number of meeting/conference rooms - 4
      • Number of suites - 19
      • One meeting/conference room
      • On-site medical assistance available
      • Parking limited (surcharge)
      • Rooftop terrace
      • Total number of rooms - 217
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless (high-speed) Internet access - surcharge
      • Year Built 2010
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathrobes
      • CD player
      • City view
      • Climate control
      • Complimentary newspaper
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Designer toiletries
      • Digital television service
      • DVD player
      • ESPN
      • First-run movies
      • Flat-panel television
      • Hair dryer
      • High-definition television
      • Hypo-allergenic bedding available
      • In-room massage available
      • In-room safe (laptop compatible)
      • iPod docking station
      • Makeup/shaving mirror
      • Minibar
      • Multi-line phone
      • OnCommand Video
      • Pay movies
      • Pillow menu
      • Pillowtop mattress
      • Private bathroom
      • Shower only
      • Signature bedding
      • Slippers
      • Voice mail
      • Window opens
      • Wired high-speed Internet access (surcharge)
      • Wireless high-speed Internet access (surcharge)
    • Services
    • Parking garage
    • Porter/bellhop
    • Room service
    • Safe-deposit box at front desk
    • Security guard
    • Spa services on site
    • Tour assistance
    • Valet parking
    • Wedding services
    • Wheelchair accessible
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Cell phone/mobile rental
      • Coffee in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
      • Parking (surcharge)
      • Secure parking
    • Business & Event
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology support staff
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audio-visual equipment
      • Banquet facilities
      • Business center
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    BLT Bar & Grill - Order classic pub fare, such as burgers and rotisserie specials, as well as signature sides and desserts. You can snack at the freestanding bar, or find a spot in the more intimate area on the second level.

    Living Room Bar & Terrace - This LED-lit lobby lounge strikes an atmosphere of postmodern jazziness and comfort. Here you can mix and mingle, play a game of chess on the custom game sets, fire up your laptop with free Wi-Fi, or gaze at the expansive views of Manhattan and One World Trade Center from the terrace. The Living Room Bar & Terrace serves cocktails, tapas, and snacks.

    Room service - Available 24 hours.

    Recreation

    Get down while you work out at SWEAT, the hotel's 24-hour fitness center. Cardio machines are all iPod-compatible and equipped with LCD TVs. And large windows let you appreciate the outside world while you work on your inner well-being. Exercise and yoga accessories--and even boxing stations--provide an array of stress-relief options.

    Notification and fees

    Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:


    • Tourism fee: USD 3.50 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 35.00 per night
    • Valet parking fee: USD 55 per night
    • Pet fee: USD 25 per night
    • Pet deposit: USD 100 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
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    40.709455, -74.013936
    Hotel coordinates:

    Street map

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    W New York - Downtown Wall Street - Financial District

    A short guide to Wall Street - Financial District

    Wall Street comes to life before dawn as traders rush to Lower Manhattan to make and break deals. But finance is just one aspect of Lower Manhattan, where colonial churches stand next to skyscrapers. Within the district, rebuilding continues at Ground Zero. At Battery Park, ferries depart for Ellis Island and the Statue of Liberty, America’s beacon of freedom.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • FDNY Memorial - 200 yards
    • Trinity Church - 200 yards
    • National September 11 Memorial - 300 yards
    • New York Stock Exchange - 400 yards
    • Wall Street - Financial District - 500 yards
    • Federal Hall - 500 yards
    • World Trade Center - Ground Zero - 500 yards
    • Federal Reserve Bank of New York - 500 yards
    • St. Paul's Chapel - 500 yards
    • National Museum of the American Indian - 600 yards

    0.50 - 1.0 mi

    • New York Downtown Manhattan Heliport (JRB) - 1000 yards

    3.0+ mi

    • New York East 34th Street Heliport (TSS) - 3.1 miles
    • New York West 30th Street Heliport (JRA) - 3.1 miles
    • New York East 60th Street Heliport (JRE) - 4.5 miles
    • 103 St. Station (Lexington Av.) - 6.6 miles
    • Newark Liberty Intl. Airport (EWR) - 8.7 miles
    • New York LaGuardia Airport (LGA) - 8.8 miles
    • Teterboro Airport (TEB) - 10 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 22 miles
    • Farmingdale Republic Airport (FRG) - 31 miles
    • White Plains, NY, United States (HPN-Westchester County) - 32 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 34 miles
    • Belmar Monmouth Executive Airport (BLM) - 37 miles
    • Princeton Airport (PCT) - 40 miles
    • Islip MacArthur Airport (ISP) - 48 miles
    All hotels in New York, New York, United States
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    Reviews

    Filter reviews

    • Overall (88) 3.9
    • Business (19) 4.0
    • Romance (22) 4.3
    • Family (15) 3.5
    • With Friends (14) 4.1
    • All Others (18) 3.7
    3.9 out of 5average overall

    Reviews: Overall

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    W New York - Downtown - New York
    Apr 30, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    1.05
    W New York - Downtown - New York
    Apr 5, 2012
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Apr 2, 2012
    Business
    "Bizarre Experience"
    Reviewed by David H of Beverly Hills, CA
    First, let me unequivocally state that I have stayed here several times and LOVE this hotel. That said, this was truly a strange experience - upon check in, I was to receive a non-smoking room, "executive level" room. I was told that my room was non-smoking but it clearly was not. When I spoke to the front desk, I was told that it was and that all "executive […] level" rooms were non--smoking. Later that evening, a different person at the front desk told me that I was not in an executive level room. They also told me that my room was in fact a smoking room (the distinct smell of smoke and the ash tray in the room prompted my inquiry). When I told the front desk person that I had been lied to about the room, another person working at the front desk jumped in and accused me of being hostile. Ultimately, they gave me a non-smoking room (after I was told there were not available for that evening). I was truly stunned by this treatment, especially after having such a positive experience in the past (and frankly, aside from this, a great experience this time as well). This is a great hotel in a terrific area of Manhattan - this incidence will not prevent me from returning unless it happens again. Read more
    4.05
    W New York - Downtown - New York
    Mar 20, 2012
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    W New York - Downtown - New York
    Mar 19, 2012
    Romance
    "The W hotel- a great experience"
    Reviewed by a Hotels.com guest
    We checked in and the receptionist upgraded us. The staff were exceptional with their recommendations, and the room was comfortable.
    5.05
    W New York - Downtown - New York
    Feb 29, 2012
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    W New York - Downtown - New York
    Feb 14, 2012
    Romance
    Reviewed by Ramsey of Newyork
    Small noisy room. Close to everything. Small robes. Expensive for 1 nights stay...EHHH
    3.05
    W New York - Downtown - New York
    Jan 26, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Jan 23, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Jan 5, 2012
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    W New York - Downtown - New York
    Dec 13, 2011
    Business
    Reviewed by a Hotels.com guest
    I could only recommend this hotel to people who understand that the Ground Zero work continues and the noise level from that is pretty bad...my door shook all night....Also when the hotel has a party it makes for a loud evening for everyone
    3.05
    W New York - Downtown - New York
    Nov 30, 2011
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Oct 25, 2011
    Romance
    "W New York - Downtown"
    Reviewed by a Hotels.com guest
    They know how to take good care of you!
    5.05
    W New York - Downtown - New York
    Oct 24, 2011
    Romance
    "Room Service"
    Reviewed by a Hotels.com guest
    We ordered room service late at night. I ordered a chicken panini and my friend ordered a chicken cesar salad. We expected quality food being that we were staying at a quality hotel, but that was not the case. The food was terrible. Please be mindful of food service because it is not pleasing. The room was comfortable, but again I expected a little […] more from such a well known chain of hotels. Read more
    3.05
    W New York - Downtown - New York
    Oct 21, 2011
    All Others
    "Very Comfortable Bed in The Shadow of The Monument"
    Reviewed by a Hotels.com guest
    This is a great hotel, very hip and polished...great for young people who want to be seen...Super Duper Wild DJ on Saturday night. Truly comfortable bed...so grateful for that! No serious objections but must state that it is very difficult to view oneself in the full length mirror, one wonders who designed such an inaccessible place for it. It also […] should be noted that right now the neighborhood is in transition so if one is familiar with the lay out of lower Manhattan prior to 9/11 it can be a little daunting...also there are many more tourists in the area at this time than there used to be. Read more
    4.05
    W New York - Downtown - New York
    Oct 11, 2011
    Business
    "Horrible"
    Reviewed by Nikunj J of Boston
    Horrible room condition. Horrible carpet. Horrible towels. I'll never use hotels.com again.
    2.05
    W New York - Downtown - New York
    Oct 9, 2011
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Sep 20, 2011
    With Friends
    "Great rooms, quieter neighborhood"
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Sep 11, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    1.05
    W New York - Downtown - New York
    Sep 9, 2011
    Romance
    "W Hotel- Besty value in NYC"
    Reviewed by a Hotels.com guest
    The hotel is cheaper because its directly across the WTC site. The staff was OUTSTANDING. Got many free upgrades because I was in town to get married. Convenient to the NYC courthouse and away from the sheer chaos of Times Square. A 20 minute subway ride and you're anywhere you need to be. This place will be very expensive once the Freedom tower is […] finished. Read more
    5.05
    W New York - Downtown - New York
    Aug 28, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    W New York - Downtown - New York
    Aug 26, 2011
    Romance
    "W New York Downtown"
    Reviewed by a Hotels.com guest
    A very swanky spot, for sure, but down in the gulag of the financial district. Sure, almost everything is a short subway ride away, and Battery Park is 5 minutes outside your door, but there isn't much There there. The hotel overlooks Ground Zero and the site of all the construction is rather spectacular. The rooms are modern chic; we had a corner […] Ultra Hooha room (or something like that....they have silly names for all their rooms) so it was rather spacious for NYC. Read more
    4.05
    W New York - Downtown - New York
    Aug 13, 2011
    Family
    "Great hotel but we got screwed by parking garage"
    Reviewed by a Hotels.com guest
    Hotel and service is great! Watch out for the garage. The hotel claims that the over night charge is 35$. If you pick your car up 1 minute after 24 hours has passed, you get a special hotel rate which is minimum 25$ extra. The extra 30 min if you drive in as a regular customer is 7,60$. Not very smart of W to have such rules for its customers.
    4.05
    W New York - Downtown - New York
    Aug 9, 2011
    All Others
    Reviewed by a Hotels.com guest
    We thoroughly enjoyed our stay at the W Downtown. The staff was friendly and helpful, our room was inviting and comfortable, and the lounge area was gorgeous and trendy- we stopped there both nights of our stay. We also utilized the MDX service, which we would recommend as well.
    5.05
    W New York - Downtown - New York
    Aug 9, 2011
    Romance
    "Modern stay"
    Reviewed by a Hotels.com guest
    Nice design everywhere Bar, elevators, restrooms, room.... Close to subway (red line) Very nice stuff Would stay again Great DJ on Friday evening Early bar stop on Saturday (!!!): 12am: shame Better with NO KIDS
    5.05
    W New York - Downtown - New York
    Aug 8, 2011
    Business
    "W Financial District"
    Reviewed by a Hotels.com guest
    The W is a chain that promises much but seems to fall a bit short. They did not have the KIng room I had reserved, instead I was given two doubles or the option of taking a "lesser" room. Since I had already paid for the superior, I went for the 2 beds. The room I had was larger than any other W room I've stayed in, but it was very noisy due to construction […] across the street. The construction goes on all day and all night and probably will for some time to come. I can block out the sound of garbage trucks, but jackhammering is another matter. The hotel is in an interesting location, a block from the 9/11 memorial and only a few blocks away from Wall St, but taxis were notoriously difficult to get. The decor is W chic. Access to the lobby/reception is via elevator to the 5th floor. Gym was OK for a downtown location, but not the spa type spread that you get at some other W locations. But you're so close to the Hudson that it's better run along the river than on a treadmill. Coffee is available in the morning on the reception level, but there are no coffee makers in the rooms. A Starbucks is in the lobby of the Mariott on the next block. Read more
    3.05
    W New York - Downtown - New York
    Aug 1, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Aug 1, 2011
    Business
    Reviewed by a Hotels.com guest
    I love staying at any W, but this one far exceeded my expectations. staff was very helpful and friendly. the hotel lobby is so beautiful as well! there is complimentary coffee in the morning and punch in the evening. very hip and trendy place to stay.
    5.05
    W New York - Downtown - New York
    Jul 21, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Jul 20, 2011
    Business
    "W HOTEL DOWNTOWN DISASTER"
    Reviewed by a Hotels.com guest
    I've stayed at many W hotels in the past and the downtown location was GROSS ! The service was below par the room was dirty the walls had scuff marks all over it and their was hair all over the room. Worst place ever !
    1.05
    W New York - Downtown - New York
    Jun 27, 2011
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    W New York - Downtown - New York
    Jun 18, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Jun 16, 2011
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Jun 14, 2011
    With Friends
    "Great but not worth the price"
    Reviewed by Cindy of Washington, DC
    The staff was very nice and upgraded my room without me even requesting. The room was cozy (I was in the cozy corner room) but when I opened my window, I was in direct view of the neighbors and that was a bit uncomfortable. Especially since the shades are solid; not blinds. Lots of construction surrounding the hotel but it's at a great location. The […] price is not worth the room. I've stayed at other W Hotels and this one seems like you are paying for the name, not the room. Other than the price, I had no problems. btw, the room is not dark and the lighting in the bathroom is bright. You have to insert your room key in a white box right next to the door in order to activate the additional lighting. I think they do this to save on the electric bill. Taking your key out the box darkens the room! You never forget to take your key and you save on energy! brilliant! Anyway, I think they should knock off $100 from the room prices b/c that's what they're worth. Read more
    5.05
    W New York - Downtown - New York
    Jun 10, 2011
    All Others
    "Average. Not liking the glass bathroom wall"
    Reviewed by a Hotels.com guest
    Cool, modern design, however room maintenance was not up to W standards and the glass bathroom wall has got to go!! Our room had many black marks and paint scuffs on the walls (very apparent in a minimalist, all-white room) and the accent pillows had stains on them. Not what I would expect from a new hotel. Also there is a glass wall between the bathroom […] and bedroom compromising privacy. Most of the glass is frosted, however some of it is not and the bathroom occupants are partially visible, especially in the shower. Also, no spa and the Acura shuttle they promote heavily is reservation-only and seldom available. Read more
    3.05
    W New York - Downtown - New York
    Jun 7, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    Jun 1, 2011
    Family
    "The W hotel ; noisy and modern"
    Reviewed by Miquel V of Miami
    We were 2 adults and 2 kids and hotels.hom and the W hotel book one sigle room for all of us. The manager found a room with two beds for us. thanks. The hotel is noisy. The WTC works do not stop at night. Make sure your room is in the opposite side. The hotel is ok but not super. We expected more.
    2.05
    W New York - Downtown - New York
    May 27, 2011
    Business
    "W Downtown NYC"
    Reviewed by a Hotels.com guest
    New hotel. Not beat like the Union Square W.
    5.05
    W New York - Downtown - New York
    May 5, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    W New York - Downtown - New York
    May 1, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    W New York - Downtown - New York
    Apr 25, 2011
    Business
    Reviewed by a Hotels.com guest
    First class staff and service no matter what time of day our requests were made.
    5.05
    W New York - Downtown - New York
    Apr 21, 2011
    With Friends
    "The W Hotel Downtown NYC - all style & no service"
    Reviewed by Ceri T of Bermuda
    We booked a twin room for 2 adults & when we turned up there were only double rooms available. This wasn't a cheap hotel but they thought we would be happy to sleep on a matress on the floor of a very small room - no other alternative was offered. The reception staff did not seem to have a clue about the area, restaurants nearby or anything else that […] might be useful to visitors. This was a very stylish hotel in a great location let down by the staff and a number of instances of style over substance - the room was very dark, the only mirror was in the bathroom and there was no where in the bedroom to plug in a hairdryer. I wouldn't stay there again. Read more
    2.05
    W New York - Downtown - New York
    Apr 20, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    2.05
    W New York - Downtown - New York
    Apr 2, 2011
    With Friends
    "Great Deal for a W Hotel"
    Reviewed by a Hotels.com guest
    I stayed at the W-New York Downtown for a girls weekend. The staff was very friendly. The staff was also helpful in hailing cabs, giving directions, suggesting clubs/tourist sites etc. There's not too much going on in that part of town on the weekends. However, we found it to be a less expensive and calmer alternative to Times Square. We had no problems […] getting around by train (about 20 minutes to Times Square/Broadway) or cab (about 20-30 minutes to the Empire State Building with minimal traffic). I would definitely recommend to others! Great price for a W Hotel! Read more
    5.05
    W New York - Downtown - New York
    Apr 2, 2011
    Romance
    "super"
    Reviewed by a Hotels.com guest
    it is a super nice, clean, trendy , brand new hotel. your view is right in front of ground zero. although the windows are quite sound proof you still can hear some of the ongoing construction noise that is happening at the site specially if your room faces ground zero. so if you are extremely light sleep is something to consider. it did not wake me […] up as much. super nice hotel, great dj's on thursday and friday nights but drinks and food at the bar is expensive. subways are close by to go anywhere. totally recommend the W. Read more
    5.05
    W New York - Downtown - New York
    Mar 28, 2011
    All Others
    "W HOtel in New York City"
    Reviewed by Inky S of Amsterdam, Netherlands
    The service was excellent and the rooms quite large (for NYC standards), modern and clean. The only downside is the location as it is near impossible to catch a taxi down there but the W hotel are really good about getting cabs for you (though you will need to wait about 10 minutes for it).
    4.05
    W New York - Downtown - New York
    Mar 21, 2011
    With Friends
    "W Hotel Downtown"
    Reviewed by Jordi of Antibes, France
    Really cool and fancy hotel. Nice party Friday night at the hotel lounge. Good for young travelers to the city.
    5.05
    W New York - Downtown - New York
    Mar 18, 2011
    All Others
    "Micro room"
    Reviewed by Billy H of Birmingham AL
    Very nice hotel with a great staff but the size of the room makes it difficult to recommend. The hotel is brand new so I guess they were trying to hit a certain price point but guessing they're going to lose some repeat business to the marriot across the street.
    4.05
    W New York - Downtown - New York
    Mar 15, 2011
    Romance
    "It's ok..."
    Reviewed by a Hotels.com guest
    Even though this W was built within the last year it already seems dated. Some of the design decisions are interesting - like the lobby but others don't work as well. The overall feel of the hotel is a bit cold and uninspired. The location is only good if you are doing business in the financial district, otherwise I'd prefer to stay in a better neighborhood […] - like the other W in union square. I also booked the deluxe room that is more spacious and has a better view. The view was not of the hudson but of the world trade center construction site. It is certainly an interesting view, but not the traditional picturesque view you might expect. Also, the walls are quite thin. At 4am the people in the room next door came back and had a party in their room complete with shouting, lots of knocking on their door, loud music... I had to call the front desk about this but the party still continued for another couple hours. Despite the comfortable bed I did not get a good nights sleep. Read more
    3.05
    W New York - Downtown - New York
    Mar 6, 2011
    Business
    "The W hotel- ok if you want to stay in a capsule"
    Reviewed by a Hotels.com guest
    i like modern spaces but this place was too futuristic. the room was pretty small which isnt a problem except the hotel is trying to be so "new age mod and hip" that they pay more attention to the "look" than the function. the lighting in both the bedroom and bathroom was really bad so getting ready was difficult. Also, and this isnt necessarily the […] hotel's fault, but none of the NYC cab drivers knew the location which was a hassle. Read more
    3.05
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    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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