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  • W New York - Downtown
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1 room,  2 adults 
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Room 1:

W New York - Downtown - New York

40.709455, -74.013936
4.5 stars
123 Washington Street, New York, NY, 10006 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $289
available on 05/26/13
Price Match Guarantee
4.1 229 5

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    Landmarks near W New York - Downtown

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    Overview of W New York - Downtown - New York

    The swank W New York – Downtown places you in the heart of America's financial center. Set amid the high-rises and vibrant scene of the fast-rebuilding Financial District, the hotel adds a touch of real green to its moneyed surroundings with its landscaped plaza. The W is within a 5-minute walk of Wall Street, the New York Stock Exchange, and One World Financial Center. Take a break from work with some classic New York sightseeing: You're just a half-mile from Battery Park, where ferries depart for the Statue of Liberty and Ellis Island. And, with the hotel's complimentary Acura Experience, you can reach any Manhattan destination stylishly, in a luxury SUV with a personal driver.

    The W wows upon arrival--from stunning views on all four sides to the avant-garde LED light sculptures throughout the hotel. The Anemone Chandelier cascades tendrils of light down through the lobby, and the Lamella art installation sets a surreal and slightly retro atmosphere in the Living Room Bar & Terrace. Here you can sip in style indoors or out. If you’re hungry, head to the ground-level BLT Bar & Grill, where you can gaze at yet another work of art--the Statue of Liberty--while grazing on pub fare with a modern twist.

    The W’s 24-hour fitness center, SWEAT®, offers the chance to burn off stress (and pub food) with cardio machines and free weights, and, for the frisky, boxing stations. Squeeze in an hour of work at the hotel’s 24-hour WIRED® business center, equipped with Apple workstations and an array of office devices and services. Wireless and wired high-speed Internet access is available throughout the hotel (surcharge for both).

    If relaxation is more your tune, unwind in your room, where Egyptian cotton sheets and goose-down duvets await. Refresh in the walk-in shower with rainfall showerhead and Bliss spa toiletries, then wrap yourself in the signature W waffle bathrobe and enjoy the city views. You can listen to music from the CD library, use your iPod with the provided docking station, or watch a movie from the DVD library on the 37-inch flat screen TV. And top off your day with an in-room massage or an indulgent snack. The W New York – Downtown offers 24-hour room service.

    Image of W New York - Downtown, New York
    4.1 out of 5 Excellent (229 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Pleasant stay over the weekend. Room is clean and good size for NYC. Convenient travel via Subway. by Charles  from DC on 04/09/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Spectacular king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Unwind in 355 square feet of modernist comfort with large windows overlooking the World Trade Center Site. The Spectacular room features 1 king signature W bed with a pillowtop mattresses, goose-down comforters, and down pillows. Futuristic recessed LED lighting highlights a metallic wall-covering overhead. A state-of-the-art entertainment system includes a 37-inch LCD television with digital service and on-demand movies (surcharge). You can watch a movie from the DVD library, listen to music from the CD selection, or dock your iPod at the provided station. Take advantage of the wired and wireless Internet access (surcharge), then lock your laptop in the in-room safe when you leave for the day. The bathroom indulges with Bliss® designer toiletries, bathrobes, and a rainfall showerhead.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Down comforter
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel TV
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway/extra beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Wonderful king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • 1 king
    Pillowtop mattress with signature bedding including cotton linens and down duvet. Windows open to view of the city. Desk. iPod docking station. 37-inch flat-panel television with digital channels, first-run movies, and OnCommand video. Wired and wireless Internet access (surcharge). Fax machine and laptop-compatible safe. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, designer toiletries, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Down comforter
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel TV
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway/extra beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Spectacular Two Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Unwind in 352 square feet of modernist comfort with large windows overlooking Manhattan. The Spectacular room features 2 double signature W beds with a pillowtop mattresses, goose-down comforters, and down pillows. Futuristic recessed LED lighting highlights a metallic wall-covering overhead. A state-of-the-art entertainment system includes a 37-inch LCD television with digital service and on-demand movies (surcharge). You can watch a movie from the DVD library, listen to music from the CD selection, or dock your iPod at the provided station. Take advantage of the wired and wireless Internet access (surcharge), then lock your laptop in the in-room safe when you leave for the day. The bathroom indulges with Bliss® designer toiletries, bathrobes, and a rainfall showerhead.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Down comforter
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel TV
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway/extra beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Cool corner king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Wide windows stretch across two walls, putting you ever-closer to the heart of downtown in this 363-square-foot corner guestroom. The room comes with 1 king signature W bed with a pillowtop mattress, goose-down comforter, and down pillows. Futuristic recessed LED lighting highlights a metallic wall-covering overhead. A state-of-the-art entertainment system includes a 37-inch LCD television with digital service and on-demand movies (surcharge). You can watch a movie from the DVD library, listen to music from the CD selection, or dock your iPod at the provided station. Take advantage of the wired and wireless Internet access (surcharge), then lock your laptop in the in-room safe when you leave for the day. The bathroom indulges with Bliss® designer toiletries, bathrobes, and a rainfall showerhead.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Down comforter
    • DVD player
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Flat-panel TV
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • iPod docking station
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillow menu
    • Pillowtop mattress
    • Private bathroom
    • Rollaway/extra beds available
    • Shower only
    • Signature bedding
    • Slippers
    • Speakerphone
    • Voice mail
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: Noon
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Early departure fee charged
    • Minimum check-in age is: 18
    • Parking height restrictions apply
    • Cash Deposit Required
    • Pet maximum weight in kg is: 40

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Number of buildings/towers - 1
    • Number of floors - 58
    • Patio
    • Restaurant
    • Suitable for children
    • Total number of rooms - 217
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Luggage storage
      • Media library
      • Meeting facilities size (feet) - 1,933
      • Meeting facilities size (meters) - 180
      • Number of meeting/conference rooms - 4
      • One meeting/conference room
      • On-site medical assistance available
      • Parking limited (surcharge)
      • Rooftop terrace
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
      • Year Built 2010
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathrobes
      • CD player
      • City view
      • Climate control
      • Complimentary newspaper
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Designer toiletries
      • Digital TV service
      • Down comforter
      • DVD player
      • ESPN
      • First-run movies
      • Flat-panel TV
      • Hair dryer
      • HDTV
      • Hypo-allergenic bedding available
      • In-room massage available
      • In-room safe (laptop compatible)
      • iPod docking station
      • Makeup/shaving mirror
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillow menu
      • Pillowtop mattress
      • Private bathroom
      • Shower only
      • Signature bedding
      • Slippers
      • Voice mail
      • Window opens
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking (surcharge)
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Secure parking
    • Security guard
    • Spa services on site
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Cell phone/mobile rental
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
    • Business & Event
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology support staff
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    BLT Bar & Grill - Order classic pub fare, such as burgers and rotisserie specials, as well as signature sides and desserts. You can snack at the freestanding bar, or find a spot in the more intimate area on the second level.

    Living Room Bar & Terrace - This LED-lit lobby lounge strikes an atmosphere of postmodern jazziness and comfort. Here you can mix and mingle, play a game of chess on the custom game sets, fire up your laptop with free Wi-Fi, or gaze at the expansive views of Manhattan and One World Trade Center from the terrace. The Living Room Bar & Terrace serves cocktails, tapas, and snacks.

    Room service - Available 24 hours.

    Recreation

    Get down while you work out at SWEAT, the hotel's 24-hour fitness center. Cardio machines are all iPod-compatible and equipped with LCD TVs. And large windows let you appreciate the outside world while you work on your inner well-being. Exercise and yoga accessories--and even boxing stations--provide an array of stress-relief options.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 35.00 per night
    • Valet parking fee: USD 55 per night
    • Pet fee: USD 25 per night
    • Pet deposit: USD 100 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    W New York - Downtown Wall Street - Financial District

    A short guide to Wall Street - Financial District

    Wall Street comes to life before dawn as traders rush to Lower Manhattan to make and break deals. But finance is just one aspect of Lower Manhattan, where colonial churches stand next to skyscrapers. Within the district, rebuilding continues at Ground Zero. At Battery Park, ferries depart for Ellis Island and the Statue of Liberty, America’s beacon of freedom.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • FDNY Memorial - 200 yards
    • Trinity Church - 200 yards
    • Rector St. Station (Greenwich St.) - 200 yards
    • Rector St. Station - 200 yards
    • National September 11 Memorial - 300 yards
    • Battery Park City - 300 yards
    • Wall St. Station (Broadway) - 300 yards
    • Cortlandt St. Station - 300 yards
    • New York Stock Exchange - 400 yards
    • World Trade Center Station - 500 yards

    0.50 - 1.0 mi

    • New York Downtown Manhattan Heliport (JRB) - 1000 yards

    3.0+ mi

    • New York East 34th Street Heliport (TSS) - 3.1 miles
    • New York West 30th Street Heliport (JRA) - 3.1 miles
    • New York East 60th Street Heliport (JRE) - 4.5 miles
    • 103 St. Station (Lexington Av.) - 6.6 miles
    • Newark Liberty Intl. Airport (EWR) - 8.7 miles
    • New York LaGuardia Airport (LGA) - 8.8 miles
    • Teterboro Airport (TEB) - 10 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 14 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 22 miles
    • Farmingdale Republic Airport (FRG) - 31 miles
    • White Plains, NY, United States (HPN-Westchester County) - 32 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 34 miles
    • Belmar Monmouth Executive Airport (BLM) - 37 miles
    • Princeton Airport (PCT) - 40 miles
    • Islip MacArthur Airport (ISP) - 48 miles
    All hotels in New York, New York, United States
    Reviews
    • All (229)
    • Business (30)
    • Romance (34)
    • Family (20)
    • Friends (20)
    • Other (125)
    4.1 / 5
    Excellent

    Score breakdown (from 229 reviews)

    • 5.0
      (110)
    • 4.0
      (74)
    • 3.0
      (21)
    • 2.0
      (11)
    • 1.0
      (13)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.5

    Reviews: Overall

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    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    KLG
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Brand new hotel in Downtown NYC"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Pleasant stay over the weekend. Room is clean and good size for NYC. Convenient travel via Subway.
    Genuine Hotels.com guest review
    Response by W New York - Downtown Hello, Thank you for your feedback. We are happy to hear that you enjoyed your recent stay with us. We hope to see you again soon! Best Personal Regards, Wolfgang Wehen – General Manager
    2 night trip in Apr 2013
    Charles
    US

    W New York - Downtown - New York
    3.0 / 5
    Good
    "Nice hotel, free Acura MDX limo service,"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel is nice, location is not too bad, but if you are going to go around town it may make sense to pick something more central. Take advantage of booking the free Acura limo service. Fridge is small and packed with drinks, so I had to take some out just to store some food. Electrical outlet in bathroom didn't work. I am a Starwood Gold member and even […] called ahead to get my Starwood account number associated with the booking, yet I received none of the benefits I should have. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Beautiful hotel in a sad location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Everything about this hotel was lovely, including the rooms, the facilities, the service. I gave "the comfort of our room" 4 stars rather than 5 due to the fact that our room phone didn't work, and that we didn't receive a breakfast order form on our door for the second night of our stay (in itself minor, except that we used the form on our first night, […] so it should have been provided for the second night as well) -- in all fairness, when the phone was reported, the staff offered to have someone come up to exchange/fix right away, which is great. My only low note on this hotel is its location, exactly south of Ground Zero. Our view from the 17th floor was -- not sure how to express it -- beautiful doesn't seem right, depressing is too self-indulgent. Maybe overwhelming. Yes, it was overwhelming. This may be a purely personal response to the all-encompassing view of the 9/11 Memorial, the continuing construction, and the still-evident devastation of the surrounding area. One cannot forget that this is a huge cemetery. Yes, my view from the 17th floor was overwhelming, but maybe that's what we need, to continue to be reminded -- and overwhelmed -- by that place. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Raechel
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    W New York - Downtown - New York
    2.0 / 5
    Fair
    "Could be better"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    I chose the hotel because of its location. Poor lighting in the bathroom, difficult to control temperature in room. Had to sleep in 74 degree room. I do not want to pay for water! When room was cleaned it was difficult to know if someone had been there except for that the bed was made.I wanted to love the room.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    sally
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I volunteer at the 911 Memorial which is located within 100 feet from the hotel. At the last moment there was a change in my work schedule prompting me to need to check in earlier then expected. I called ahead and when my husband and I arrived they had a room ready for us. Also as a result of the schedule change we needed a later check out for my husband […] so he could wait in the room while I completed my shift the following morning. Again they were more then willing to accomodate our request thus making our experiance a complete pleasure. I will absolutely stay there again and I highly reccomend it. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    They were doing some constructions around the area which I think was too lound....but the hotel is very nice and the staffs were very helpful.
    Genuine Hotels.com guest review
    Romance trip
    Feb 20, 2013
    Bernie
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The W is awesome...so comfortable, clean, with a fun atmosphere. The entire staff is super nice and accomodating. It was our 2nd time there and we had a great view of the freedom tower. we will definetely be back :)
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Great Hotel if you want to be Downtown"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was perfectly nice, certainly not the nicest W Property, but we enjoyed our stay. We were only here one night before moving to Midtown. We had an excellent view of the 9/11 memorial and ate dinner at Laconda Verde (a 10 minute walk) and really enjoyed both.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Feb 17, 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff, comfortable rooms and just an all around great stay. Will book again!
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Rol
    US

    W New York - Downtown - New York
    2.0 / 5
    Fair
    "Not the W quality you expect"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    First room had not been cleaned, so I got another room but without the bed size (King) I had requested. Minimal apology and 1,000 Starpoints in compensation. Room was small and there was a loud banging noise all night, like from a rope banging against the side of the building. Air was set at 66 degrees but never got below 76 all night. Can't turn on […] the water in the shower without getting wet, so you endure the first cold blast one way or another. Room service was good though - fast and good food. Read more
    Genuine Expedia guest review
    Other trip
    Feb 3, 2013
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Beautiful Hotel if you want to be downtown..."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I love the hotel! It's new and exceptionally nice. It's not the easiest to find due to the construction of the WTC site - beware if driving to this location, GPS does not consider construction and closed road ways. Also the surrounding neighborhood is somewhat questionable, but the hotel has good amenities to compensate for whats missing in the immediate […] area. Read more
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Mike
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    Andy
    US

    W New York - Downtown - New York
    1.0 / 5
    Poor
    "Weekend stay turned to one night stay"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    I had set up a room wigh a view to the north when i arrived i was given a view taht was obstructed and there was nothing to look at. The Room itself was small for the price i paid, The room i was given looked like a regular room. The Hotel Service was great and helpful. I decided to leave after one night, i went to a different location and for less […] then a quarter of what i paid for i got a king bedroom suite. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2013
    Ed
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Very nice hotel. Great customer service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    First time staying at a W hotel. Spent the night with my wife after celebrating a friends wedding. The crowd is young hipsters, rich college kids, but that didn't bother us at all. The staff was super friendly and attentive, and the amenities were above average. Hotel is clean and well maintained, although the location is pretty bad.. nothing that would […] really bother anyone staying in Manhattan (train/taxis are pretty accessible) Read more
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    Esteban W
    US

    W New York - Downtown - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Incredible views for 9/11 memorial, but for a W hotel it was weak. Rooms are small, service was not trained well, and for a relatively new hotel it seemed a little worn. Lobby bar was cool. Beds were extremely comfortable. Location is great if you're looking to stay downtown.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    Danny
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Jan 22, 2013
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Fantasy family weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice modern style hotel. Astonishing views of ground zero.
    Genuine Expedia guest review
    Other trip
    Jan 21, 2013
    Nick
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Beautiful Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The holtel was absolutely beautiful. We also had a great view of the World Trade Center Memorial from our window. The staff was very friendly. I would definately stay here again.
    Genuine Expedia guest review
    Other trip
    Jan 19, 2013
    Cheri
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Nice place to stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Originally we had booked a corner suite cause of the views we thought we would have. However, the room we got was over looking the buildings behind the hotel n into people's balconies!! So we asked to change our room and they graciously did to one overlooking ground zero n the fountains. An awesome view to say the least. The bedding was comfortable […] and the bathroom n shower area were spacious. BLT's, their restaurant was good too, thou very pricey, $60 (waffles, pancakes, fruit plate n 3 glasses of juice). The same breakfast at George's, a block away, was almost half the price!! But, then again, hotel food is ALWAYS expensive!! Over all, we would definitely recommend the hotel. Read more
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    René
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Quality Hotel right across form 9/11 memorial"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed one night at the W in downtown NYC. It was a quick visit to NY on a Saturday night en-route to Europe. We wanted to show our kids the sights of NYC during Xmas but found all the hotels in mid-town to be super expensive. So, we choose the W because it was substantially less expensive and a much nicer place. It is only about a 15 minute cab […] ride to midtown. The hotel is very modern and comfortable. And, for a weekend night stay it is a more reasonable alternative to midtown. Read more
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    Chris
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Great design, great service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Beautiful hotel with stunning design and great views of the 9/11 Memorial. Location is conveniently close to major subway lines for trips further uptown or for a short ride over to Brooklyn. Staff are friendly and very helpful. Was pleasantly surprised to discover they are currently offering a complimentary car service as well thanks to a partnership […] with Acura. My only complaint is with one little quirk of the room design: the "peek-a-boo" shower doesn't afford much privacy, so if you're a family sharing the room, the shower arrangement might be a bit awkward. Read more
    Genuine Expedia guest review
    Other trip
    Dec 30, 2012
    Jonathan
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Lovely Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had booked a double room for my husband, our two children, and me. When we checked in, we were told the double was not available so we were given two adjoining king rooms (at no extra charge). The kids loved having their own bathroom and TV, and my husband and I felt safe since the rooms were adjoined. The staff was very accommodating and friendly. […] Beds were super comfortable. We would definitely return. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Great Xmas stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great stay at the W downtown. Front desk and front door guys were awesome. We would definitely stay their again.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    Rico
    US

    W New York - Downtown - New York
    3.0 / 5
    Good
    "Nice hotel, good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Check in was wonderful, the person doing the check in was absolutely great, one of the best. Location is great, rooms are nice, view great. Negatives is the reception area is really a night club, seating is tough to sit. Given this is a business/Wall Street area location there should be some more comfortable seating area. Better signage given all the […] construction would help in getting there. Read more
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    Maddog Tennis
    US

    W New York - Downtown - New York
    1.0 / 5
    Poor
    "never again"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    ive never paid for hotel Valet parking in my life not to mention 55.00 rediculous i would never stay there again
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Downtown stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The stay at W Hotel is good. No complaints whatsoever, except may be for the noisiness and darkness at the hotel lobby.
    Genuine Hotels.com guest review
    7 night trip in Nov 2012
    Kath
    US

    W New York - Downtown - New York
    2.0 / 5
    Fair
    "Unfriendly, insincere staff"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    Stayed at the hotel for a few nights while dislocated by Hurricane Sandy. The hotel is a bit over the top 'designy' to the point where the design trumps comfort. We have a young baby and the hotel felt a bit unfriendly. I'd say it's target market are people who are more likely to speed date and want to live in a nightclub. I like stylish but I wouldn't […] say the hotel is very sophisticated. Over all the room was pleasantly bright and clean but the desk chair was super uncomfortable, and there were some other annoyances like the inability to charge your phone from the bedside table. The room given to us was smaller than most because of an adjacent stair despite the fact that we had to add a crib making it pretty cramped. I dont think the hotel was full so not sure why they put us in such a small room. Wifi is not free which I think is pretty lame for any hotel in the four star range. But the main reason why I would not recommend this hotel, is the front of house staff. They were dismissive, had a lot of attitude, and any niceties seemed insincere. Read more
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Ak
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Amazing"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The purpose of our visit was to visit Ground Zero. Our hotel room was New York Contemporary Compact which was a true experience of NY. Staff was eager to please. The entrance to the memorial was right there. We were able to walk to the Charging Bull Statue and Battery Park to view the Statue of Liberty. Of course there were plenty of restaurants to […] choose from. We would recommend. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Melissa
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    W New York - Downtown - New York
    3.0 / 5
    Good
    "If you are an SPG customer, they don't care."

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is well located, loved the lobby and the BLT Bar restaurant is EXCELLENT. I was disappointed because I paid for a room with 2 double beds and got a room with one king bed, we were 4 people and one had to sleep in the floor and the other in a folded bed. The staff did not tried to do much about it, their only offer was to upgrade my reservation […] to a more expensive room. I was not even offer a credit or at least a complementary drink for the inconvenience. I am a SPG account holder but in this hotel that does not mean anything. The rooms were clean, well decorated, comfortable beds but the customer service not very good. I arrived at the hotel in my car and was told that I had 10 minutes to do the check in or I will get a ticket and that they were not responsible for that, got to the lobby and there was a line I had to leave the line because my 10 minutes were over and I did not wanted to get a ticket. Parking is 65 dollars a night, keep that in mind if you are staying here. Read more
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "The W never disappoints!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel. Exceeded all expectations! The view of the Freedom Tower from the outdoor bar was breathtaking. I would highly recommend this hotel.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Lizzy
    US

    W New York - Downtown - New York
    3.0 / 5
    Good
    "Too noisy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was put on the 6th floor where you can hear every song the dj is playing!! I couldn't fall asleep till 2am.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Val
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Beautiful hotel, horrible location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel itself is unbelievable. But the problem is where its located. Its right in front of the where the line starts for 9-11 memorial and that means its next to ground zero. Its hard to walk around the area because of the construction, but the worst part is getting a cab. Taking a cab from the hotel is easy but if your in any other part of the city […] and ask the cab driver to go to the w hotel downtown they will refuse. I ask atleast 30 cab drivers to bring me back and all of them said no. Read more
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    Josh
    US

    W New York - Downtown - New York
    5.0 / 5
    Outstanding
    "Super positive experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall I loved my stay in the W. My only complaints/suggestions: 1) Needs a hairdryer in the bathroom 2) Dirty dishes often left in the hallway from someone else's roomservice for a long period of time in the hallway/entrance corridor to my room and 3) in the first floor restaurant restroom a hook for coat and bags would be fabulous.Overall, my experience […] was great! I would do it again anytime. The proximity to the World Trade Center site was very special and convenient for getting a pass to visit the Memorial. The staff are super friendly and I felt all my requests were more than handled immediately. What a great place to stay! Read more
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    W New York - Downtown - New York
    1.0 / 5
    Poor
    "Poor customer service and cleanliness"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Upon checking into my room there was a long streak of toothpaste running down the wall in the bathroom which was disgusting. Then i called down to the front desk to see if they had any rooms facing the World trade center, the front desk assistant asked said she would check and call me right back. 2 hours later no call so i went down to the front desk […] and they said they had rooms available but at that point i didn't have time to move rooms. Overall i was very unsatisfied with my stay.... Read more
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Be careful"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Watch the deposit on your room at check in and don't by any drinks by credit or debit as they put a hold on your account with deposits that can take 7 days to release.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Matt
    US

    W New York - Downtown - New York
    4.0 / 5
    Excellent
    "Very nice bed but not the shower"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a good night sleep with the best bed (among other same rated hotels). Wonderful location that overseeing the new WTC site in the room. Impressive cocktails and interior design at the lounge. But very low water pressure at 12th floor, so dissatisfied shower experience.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US
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