Nothing special:(Genuine Hotels.com guest review
"long wait to check in"
Almost an hour wait in lobby to check in. North tower is old and the bathroom walls need to be painted and the corners were dirty. View was great from north tower and the water park was enjoyed by all of the family.Genuine Hotels.com guest review
Fun for kids!Genuine Hotels.com guest review
"we no better next time"
To costly for a family, a huge hotel with three luggage carts. It took us a hour to repack the cars. The hotel has a early check out and a late check in. They need To accomdate familyGenuine Hotels.com guest review
"Wonderful weekend get away"
Four girls went for a shopping , dinning , relaxing weekend and the Condo was more than what we expected. Very modern and clean. The space was like an apartment. We ate at the Chula Vista both nights and the food , service, variety and price were all great.I had fun in the indoor water park also.Genuine Hotels.com guest review
"Good indoor waterpark, dirty room"
Took the family for a Friday night in December to enjoy the indoor waterpark. Chula Vista has a clean, mid-sized indoor water park that was perfect for our 4 year old and would be great for bigger kids too. The lazy river was warm and relaxing, with a bar right there if you need a drink. We were excited that our wrist bands for the water park included […] Friday (the night we were staying) and all day Saturday until 10pm. Since there is a locker room, we could have played all day Saturday as well. So we love the water park, and the hotel had plenty of food options from full table service to hot sandwiches to go and Starbucks coffee. We got the least expensive room at Chula Vista, in their hotel. It was ok, but not what I consider clean. There were hairs of the yucky kind on the floor in the bathroom when we arrived, which indicates to me that the floor wasn't swept or washed after the last visitor. The beds had ridiculously small pillows, fine for a 4 year old but ridiculous for an adult. I can't imagine why they have these. Blankets were thin for December, and the A/C was on in our room when we arrived. The carpet looked like it hadn't been vaccumed. I have stayed in the condos before and they were MUCH nicer, but may be "cleaned" by the same staff. There are better places to stay in the Dells, and we'll likely look elsewhere for future stays. Read moreGenuine Hotels.com guest review
"Had a good time."
The resort looks nice. It is off the beaten path of the town stores, sort of in a wooded area. The water park was very fun! The slides, lazy river (with mini wave pool built in at one point), hot tub, kiddy area and pool with basketball hoops was a very very fun time! However the water at the indoor water park is cold. The people at the front desk […] where you check in and out are friendly, However there was no explaining where anything is, such as pool or room. The lady at the side desk, when you come in the front door (to the left) was the nicest to us overall. The toilet in our room needs to be replaced. We had to have service on it once a day while we were there. The reaction at checkout was "oh sorry about that." The food at the restaurants was excellent and superb! The wait staff was very friendly to us. The food is one of my favorite parts. You have to try the Walleye because it is awesome fish, and so are the vegetables and cheesy hash browns. The hotel hallways were nice and quiet, so we had an easy time sleeping. The bed was nice and comfortable. Read moreGenuine Hotels.com guest review
We stayed in two-bed room condo during Thanksgiving day with a friend family. The condo is very comfortable and clean. We definitely will choose it for the next Dells trip! Children enjoyed water park very much. Only concern is that the road was not cleaned for snow the day before, especially the path of river road is hard for driving in winter.Genuine Hotels.com guest review
"Family fun for Thanksgiving"
Very nice hotel and waterpark facility! Had a great time with family and really enjoyed a nice Thanksgiving buffet. Great that the buildings were all connected, including the waterpark and didn't have to go outside in the cold!Genuine Hotels.com guest review
It was a beautiful condo we really enjoyed our stayGenuine Hotels.com guest review
"It'll Do In A Pinch"
The hotel was not particularly nice. The building was very old and dingy, and the rooms smelled musty and had not been cleaned thoroughly. Check out time is 10:30 am, and the staff was not willing to extend it. The waterpark was adequate with my 12 and 15 year olds enjoying it. Game room has lots to offer.Genuine Hotels.com guest review
"Pluses and minuses..."
LOVED Kaminski's for dinner!! Amazing!! Excellent service and divine steaks! Hotel room was in an older section of the hotel; warm and comfortable, nothing fancy. Only let down about the room was the bathtub drain plug was moldy... Otherwise, for a basic room it was nice. Next morning at 8 AM we went to the buffet and were disappointed by the quality […] of the food served; dry eggs Benedict, cold corned beef hash... The foods seemed to have been sitting out there awhile and at 8 AM, that seemed early for items to be that neglected. Omelette chefs were excellent though!! Again, the service was spot-on like the evening before. Read moreGenuine Hotels.com guest review
Wonderful Family Hotel!Genuine Hotels.com guest review
Was just passing through and was there for night away from the business of life. Overall it was a good property. Steakhouse was pricey but great, massage was good at the spa, and an excellent hot spring. I was hoping to use the workout room, however the elliptical was non-functioning and one of the two treadmills did not adjust incline. I had a Goldie […] Locks experience where there were only three pieces of equipment in the room (two treadmills and one elliptical, that's it) and it wasn't until the third and final piece of equipment did I find one that works. Overall the place was good, but a few inexpensive fixes could make this place great. Read moreGenuine Hotels.com guest review
I stayed in a suite in the conference/north wing. I had no coffee, the toilet handle broke - sink in the wet bar area clogged - the light in the entry of the room burned out. No bed skirt on the bed/an exposed box spring.Genuine Hotels.com guest review
Nice hotel with lots to do. Lot's of chemicals in the pools and water slides. Made my girlfriend get hives, but I was fine. The food could have been better also.Genuine Hotels.com guest review
"Got a great deal for a fun hotel"
Nice hotel and water park. Large complex. We got a great deal through this site, but keep in mind there's a hefty resort fee that will be added on. It's great that there's an underground tunnel to the water park, so you don't have to go outside when it's cold out (we came in the fall, so this worked well for us). The hotel is located outside of the […] main area of the Dells, but it's only a few minutes from the main drags. The rooms are nice. Beds are super firm. The pillows are super small. We had to ask for another pillow each (they're not much bigger than throw pillows!). There are a few restaurants in the hotel. They have pizza delivery (Luigi's) right to your room, and the pizza is pretty good. Don't order a salad from them, though, because they are really expensive, and you can get one much cheaper at the Starbuck's/snack cafe down the hall. Overall, we had a pleasant stay. We'd stay there again. Read moreGenuine Hotels.com guest review
"Beautiful grounds, hotel ok."
Stayed for the weekend with extended family. Kids had a blast at the waterpark. Plenty for kids ages 4-13 to keep busy. Kilborn restaurant accommodated our large group on 2 occasions. Rooms were average. Outdated, worn, flat pillows, but clean. Loved that every room had a patio. Wish the hotel would have been more accommodating with our group having […] rooms on the same floor. Read moreGenuine Expedia guest review
Booked a standard room and was very unsatisfied, very outdated. We called to see if any other rooms were available and the front desk was very nice and upgraded our room to a junior suit, without paying extra. The Junior Suit was beautiful!!Genuine Expedia guest review
"Will Definitely Stay There Again"
Overall, the Chula Vista was a nice place to stay. We will definitely stay there again in the future. Very reasonable rates, very nice indoor waterpark, very friendly staff. The only possible downsides were that they are on a property located about 10 minutes away for the main strips of the Dells, and it seems as though the prices for dining, shops, […] the spa and things like that, is a little high, as if you are stuck there and don't have any other options. For the most part, we went to the Dells for our meals, and did the activities of the Dells around those times. The rest of the time was spent at the hotel waterpark, which offered several slide / activity options, and our kids of all ages loved it. Read moreGenuine Hotels.com guest review
"Here for a convention"
I booked unknown because of the conference. The place looked great and I plan on coming back in the summer to golf. Staff was very friendly in my short stay.Genuine Expedia guest review
"Good family get away"
The indoor pools were great! Well staffed regarding the lifeguards. Sat through "the club" presentation. Takes 2 hours but not a bad deal if you can afford itGenuine Expedia guest review
"1 night stay"
I don't have a lot to say because of a 1 night stay here. The first thing we noticed here was the resort carpeting was dirty and in some areas was smelly. The room was clean and quite but the 10:30 am check-out time is rediculous and the parking lot was full of pot-holes.Time for Chula-Vista to start fixing things up !Genuine Expedia guest review
"Room is spacious but a little bit old."
A big resort with many buildings. We lived in room 34XX. The room is spacious, there is a sofa near the window. But the carpet is a little bit worn out.Genuine Expedia guest review
Had a wonderful time. Great family getaway.Genuine Hotels.com guest review
"Water park hotel located out of town, near nature"
The room was clean, but did find cobweb in lower floor area in bathroom. Beds were comfortable. View over the river was wonderful. It was nice to be out of town away from all the attractions of Wisconsin Dells and near the waterpark. We enjoy being by the Dells.Genuine Hotels.com guest review
"Nice Price; Nice Hote!"
We thought the room was a good deal, considering the water park was included. We were disappointed that they told us they would text us when the room was ready and we didn't get the notification, so we didn't get the full time to use the water park and our room. Otherwise, had a great time!Genuine Expedia guest review
"Was great but help in the dinner area was not"
Fun fun hot tub too much Corleone. Pools and park was greatGenuine Expedia guest review
Very nice and comfortable. Clean room good serviceGenuine Expedia guest review
"Nice watermark. Things for everyone to enjoy."
We had a great time at the hotel and waterpark. However do not eat at the hotel. The food was pricey and terrible. I have never seen a kids meal charged out for each part of the meal.Genuine Expedia guest review
"Great time with kids"
Great price for a great time, I enjoyed every minute of it.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Fun Weekend Getaway"
I booked a king size bed room, very clean, big room, deep bath tubs, great view of the river. my friends that booked through the hotel were jealous of my room and price.Genuine Expedia guest review
Very nice stay. Water Park was main attraction for us. We had a very fun time.Genuine Expedia guest review
The bed was very uncomfortable. Did not sleep well. Pillows were terrible Toilet ran all night . The ice machine was out of order so had to go to the next floor. When I checked out I told the clerk at the desk and he said he would have maintenance man look at it. Well that's great for running toilet but not for my sore back. I was very disappointed […] for what I paid to stay there:( Will not return or recommend it to my friends. Read moreGenuine Expedia guest review
"Family Vacation at Chula Vista"
Carpet was coming off the floor, lights flickered and made a sizzling noise when they were one, some bulbs weren't even working, only one person working at the Starbucks in the morning with a conference there as well, prior to our visit we were called 4 times from the hotel - they wanted us to purchase a time share - wouldn't take no for an answer, […] ice maker was broken, our room was located next to housekeeping, so we had people knocking on our doors asking for linens, mold in the tub that I wiped out, lack of signage off on 13 Read moreGenuine Expedia guest review
"Chula Vista regulars"
I'm a regular guest at Chula Visita - I have been coming since I was a kid with my parents, and now I take my own kids. Price is very reasonable, staff is always great, lots to do on resort grounds, beautiful location, and we love that it's a little outside of the Dells hustle but still close by. Spa is also great - for a facial ask for Laura, she's […] fabulous. The happy hour at the wave pool restaurant/bar is great as well with 1/2 price appotizers and drinks on a patio overlooking the Wisconsin River. I've stayed all over the dells (Kalahari, Wilderness, hilton, mt. Olympus...you name it, in my 29 years I've been there, done that in the dells) and there's a reason we keep coming back to Chula Vista - it's nice, affordable, pretty, and makes a weekend away with small kids a lot easier on mom & dad. ;) Read moreGenuine Expedia guest review
"Excellent Stay except for the pillows"
Everything was good except for the pillows are the worst I have ever slept on- I would definately bring my own next time. You need a serious upgrade on the pillows. Overall room was good no complaints on that and it was clean.Genuine Hotels.com guest review
"Not a 'Dells' Hotel"
Great place to stay if you are looking for a hotel that is not your typical Dells spot. Cute little bar and restaurant, nice pool (indoor and outdoor), lots of chairs and spots to relax. VERY clean rooms and lobby is very nice. Good place to stay if you are traveling without little ones.Genuine Hotels.com guest review
Check-in was uneventful. We were in the old part of the hotel which was located at the other end of the building. Our room appeared clean but definitely needs updating. The room was dark even with the lights on. Cheap towels. The toilet kept running all night so kept us awake. We did have a good time @ the main bar. Mike the bartender was hilarious. […] We had dinner at the Kominsky Chop house. It was mediocre and overpriced. Several areas of the hotel look run down and serious need of updating. If I would have paid full price for this room would have been seriously upset. Read moreGenuine Expedia guest review
"Great hotel horrible rooms"
The hotel is very nice. We took our 2 daughters for the weekend. My only complaint is the room was very stuffy. We couldnt breathe in the room. We wont go back because of it.Genuine Hotels.com guest review
"Wonderful view of the river from our balcony."
It was a fun and enjoyable stay for our family. Our children loved the indoor water park. And Luigi's has great pizza.Genuine Expedia guest review
Great Room and great resturants!Genuine Hotels.com guest review
The children loved the water park, however the room was outdated and the towels had stains on them. The room rate was pretty expensive, but not at all worth it.Genuine Expedia guest review
"let's not do it again."
While we had a wonderful time, there was just to many problems with wasps and other creatures. Then there was the struggle with trying to extend our stay, just not worth the headache.Genuine Hotels.com guest review
We wanted to hit the bike trails. We found that they had an in door water park and loved it. Room was perfect. We had a great time and would stay again. Great value.Genuine Expedia guest review
"Stayed here many times.."
Stayed here w my signif other for one night. Excited about the outdoor hot tub...it was nice.... Only problem is that it closed at 10pm. It would be nice if it was open until midnight for late night people who don't have kids. Other than that, nice hotel, comfy bed, no in room movies was a downer, I usually bring my own....indoor park for kids is awesome […] and competes w kalahari! Enjoy, u won't be disappointed! Read moreGenuine Expedia guest review
"Great Waterpark- Bad Hotel"
We attempted to reach Chula Vista Resort, however after no response for over 5 business days, we are sharing our review so others can judge for themselves. This was our first visit to the Wisconsin Dells area travelling across country, we relied heavily on user feedback from different travel sites. After much consideration, we chose Chula Vista for […] its inclusion of the water park in the nightly rate. Upon arrival, we had difficulty navigating the parking lot due to no signage to the Hotel check-in building. We stopped in the Condo registration and they had to instruct us where to go. It would be helpful to provide better directional signage upon entering the property. We have stayed in many motels and hotels and those rooms were in better shape then the one we had at Chula Vista. The room had funny smell. The general look of the room felt dated and even the lamps looked beat up with the shades broken or cracked. The blankets were frayed and we found hair on them. Pillow cases were dirty. Upon opening the fridge we found a missing shelf and the bottom was not clean. The curtains in the room had weird smell and the patio door lock bar was broken. The electrical outlets where so badly damaged that anything pugged in would fall out. Positives - the waterpark is great. Plenty of lifeguards and the park was taken care of wonderfully. Anytime we came in contact with a staff member of the hotel or waterpark, we were greeted properly and they were helpful. Read moreGenuine Hotels.com guest review
"Clean, but far"
This hotel is plenty far from everything at the Dells, which is both bad and good. The room we originally got, the door wouldn't close and the room phone didn't work, so we had to switch rooms. The rooms are clean and comfortable, even though I slept bad but that might have just been a me thing.Genuine Hotels.com guest review
"Nice hotel. Friendly staff. Would go back."
Stayed two nights. Good food. Lots to do. Would go back.Genuine Expedia guest review
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