All hotels in St. Petersburg, Russia
1 room, 2 adults
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55 Fontanka Embankment, St. Petersburg, 191023, Russia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 144 reviews)

  • Wellness Area
    Great wellness & sports facilities
  • Pool
    Ordinary pool
  • Food
    Food is all right
  • Value for money
    Fairly good value for money
  • Comfort
    Uncomfortable
  • WiFi
    Bad internet service
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5.0 / 5Outstanding
"Excellent location, staff and room"
We thoroughly enjoyed our stay the Rossi. The luxe room was like living in a 19th century St. Pete palace - but with all mod cons. The staff couldn't have been more friendly and helpful. All sights were within a half hour walk. Breakfast treats included Russian pancakes and home made jam as well as all the normal. So much better than staying in a generic chain hotel. Just perfect!
Genuine Expedia guest review
Other trip Oct 25, 2015
Sharon
US
5.0 / 5Outstanding
"Perfect!"
What a nice hotel at a great location. Staff was great and very helpful. ATM in hotel was handy and included breakfast was very good. Price was very reasonable too. Excellent!!
Genuine Hotels.com guest review
3 night romance trip Sep 9, 2015
Julie
US
4.0 / 5Excellent
"Delightful amenities, attentive staff"
Delightful renovation of a 150 year-old building, very attentive staff, delicious restaurant, quaint clean room with beamed ceiling, laptops available with free internet access, one U.S. phone number could be called for free during our stay, lovely spa. Not in a tourist area so quiet at night. I highly recommend this hotel.
Genuine Hotels.com guest review
4 night trip Jun 6, 2015
Emily
US
5.0 / 5Outstanding
"The place to stay!!!!"
I just returned from St. Petersburg, I spent 4 days at the Rossi Hotel and Spa. What can I say? Its the place to stay in St. Petersburg !! From the start of communication with them, my email were answered within minutes, always with curtsey , understanding, perfect English, and very helpful. The entire staff was just great and always coming out of their way to help. Arrival: Then, as I arrived at a late hour at LED airport , their driver waited there for me patiently, with a sign with my name, whisked me into the hotel fast and safely. As I arrived , the reception desk made it effortless.... Check in papers were ready to sign , passwords for WI-FI were given right away, and I was able to get to bed after a long and tiring trip. Food: Breakfast was ready on time, the staff always helpful and ready to assist, always smiling. Most important, all at a very affordable price. When I needed a bank to exchange currency, they helped. I needed a hair salon, they directed me to a near by salon. Departure: When I needed to be taken back to the airport, the driver waited there ON TIME , ready to help and smiling. The spa: Beautiful, spotless,clean,state of the art equipment, with great Tea available all the time. I promise myself to come back there again for another beautiful rejuvenating vacation. Do the same!!
Genuine Hotels.com guest review
5 night trip Jan 10, 2015
A Traveler
US
1.0 / 5Poor
"the best reason to make you want stay at home"
Should you know that getting your visa for Russia may take way more time than scheduled, some hotels do use it at their benefit, this is one of such hotel. As you can't get your visa without a document from the hotel, you will discover too late you won't come like me... Roughly 30min after your booking... And you will get stuck in a situation where you get charged and Noone gives you any solution. By the way should you be part of the loyalty program, it won't help you in anyway solving your issue
Genuine Hotels.com guest review
3 night romance trip Nov 8, 2014
A Traveler
US
3.0 / 5Good
"Great Location, Good Service, Small, Cheap Room."
Room was too small. Shower was big/good. I get much better experience in large US cities for the same price.
Genuine Hotels.com guest review
6 night business trip Sep 30, 2014
Theodore
US
5.0 / 5Outstanding
"Wish I Could Have Stayed Longer"
Wonderful hotel, great airport transfers and staff.
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
taylorwu
US
2.0 / 5Fair
"Stay away"
Cannot think about this one as a boutique hotel. City center yes. The rest no. Dark corridors and hallways will not let feel like at home. Tiny standard room overlooking ugly courtyard and windows of residential building in less than 30 meters. Complimentary goes weird and obsessive stuff. There are better ones around.
Genuine Expedia guest review
Other trip Jan 20, 2014
Guest
US
3.0 / 5Good
"Good location to center and a nice redtaurant"
Nice location and good restaurant
Genuine Expedia guest review
Other trip Jan 1, 2014
Talip
US
4.0 / 5Excellent
"close to nevsky"
it was very good
Genuine Hotels.com guest review
6 night trip Oct 29, 2013
A Traveler
US
4.0 / 5Excellent
"Great Hotel!"
Great hotel, great breakfast, friendly staff, and not far from the main attractions.
Genuine Expedia guest review
Other trip Sep 14, 2013
A Traveler
US
4.0 / 5Excellent
"Nice location"
Room very confortable. Excellent view over the Fontanka river Ample and nice bathroom
Genuine Expedia guest review
Other trip Sep 10, 2013
hugo
US
5.0 / 5Outstanding
Excellent hotel in a great location. Helpful staff and great breakfast.
Genuine Hotels.com guest review
2 night trip Aug 30, 2013
A Traveler
US
3.0 / 5Good
"Convenient location. Polite personnel. Overrated."
It looks that management try to get maximum from rooms interior without any extra spending. Sofa leather cushions in our luxury room were terrible, curtain with burnd hole. There was no any change of shampoo and conditioner for one week of our staing in the hotel. Thank God we did bring it with us. Tables in the restaurant look strange: no forks, knifes and cups. Guests have to serve everything themselves which is unusual for 4 stars hotel. Waiters only remove from tables used plates and cups. Nobody will offere you more coffee or tea from coffee/tea pots. You have to get it yourselve. It was a big problem in my bathroom once in the morning: very hot water in both taps. I have heard from next table in the restaurant during the brakfast that other guest had the same problem. In the Internet I did read about the same situattion with another visitors but hotel management sipmly explained it by very sophisticated mixer taps installed in their bathrooms. In reality it is a lie. Mixer taps are very simple and I think that somebody who is responsible for proper water supply does not fulfil their duty properly.
Genuine Expedia guest review
Response by Rossi Boutique Hotel & SPA
Dear Michael, Thank you very much for your comments regarding your stay with us. We not often get negative feedback regarding our suites, but I thank you for that, because we value every opinion and it's good to see things from a different angle. The curtain is already changed, but our housekeeping chief in person will check all curtains in the hotel. The restaurant offers buffet breakfast, and it presupposes self-service. Tea and coffee are also available for self service with many 4 and 5-star hotels across Europe. However the waiters are available at the restaurant and you may order whatever you wish, but if it is outside the breakfast menu – you have to pay it. As for hot water problem you experienced – I am not ready to answer you now, because I need to investigate it with technicians. We indeed have some different mixers in few rooms (where the left tap regulates water flow strength, while the right one – water temperature). It was not your case, but we are checking what it might be. Thank you for your evaluation and bringing the issues in our attention. With best regards Sergey Bulzov
Other trip Aug 7, 2013
Michael
US
4.0 / 5Excellent
"Rossi exceeded our expectations"
HOTEL STAFF HELPED US WITH VISA INFORMATION AND SPOKE PRETTY GOOD ENGLISH. WONDERFUL LOCATION...PERHAPS A BIT EXPENSIVE...BUT A WONDERFUL ROOM NONETHELESS.
Genuine Hotels.com guest review
Response by Rossi Boutique Hotel & SPA
Dear Mr. Koerner, Thank you very much for staying with us and your comments. We appreciate high marks you gave us and value your feedback. We will be glad to see you again. Kind regards, Sergey Bulzov
8 night trip Jul 4, 2013
Koerner
US
4.0 / 5Excellent
"close to everything, but lacking in luxury"
Hotel likes to present itself as an upscale boutique, but it is a very basic small hotel with a great location. Stay there if you want to be in the center of historic St. Petersburg, but do not expect much luxury.
Genuine Hotels.com guest review
2 night trip Jun 11, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel in St. Petersburg"
The hotel is great, and the staff are super friendly and efficiency. The wifi is good, and the restaurant is great for food at a reasonable price. My only quibble is the glass walls of the bathroom in the room - you'd better be on very intimate terms with anybody you share the room with!
Genuine Hotels.com guest review
3 night romance trip Jan 22, 2016
Mark
IE
4.0 / 5Excellent
"A very stylish place to stay"
Overall we had a great stay in the Hotel Rossi. It oozes style, the staff are very friendly and helpful and we loved our room with a view over the canal. A couple of trade-offs are its location (a walk of about 10 mins to the nearest metro) and we felt the breakfast was OK without being outstanding.
Genuine Expedia guest review
Other trip Jun 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"Perfect location for everything"
St Petersburg was incredible, well worth a visit. The buildings were like nothing else I have ever seen. My favorite was 'The Church of the Savior of the Spilled Blood. It really has to be seen to be believed. The shopping was good and the Faberge egg replica ornaments and pendants were beautiful. A trip to the Faberge museum is a must . We also went to the Hermitage Theatre to see Swan Lake. This was absolutely fantastic and well worth the money. We had booked this in advance online and this seemed the cheaper way to do this.
Genuine Expedia guest review
Other trip Apr 5, 2015
K12een
GB
5.0 / 5Outstanding
"An attractive and convenient location."
The staff at the Hotel Rossi were courteous and helpful, particularly an English speaking gentleman who seemed to work long hours at Reception. Our enquiries about restaurants, timetables and tourist services were answered willingly and in good detail. Thank you.
Genuine Expedia guest review
Other trip Feb 22, 2015
Elizabeth
AU
5.0 / 5Outstanding
"nice hotel good location"
spa pool is smaller than on the picture but nice area and empty when we were there - male and female masseurs so make sure you ask if you have a preference
Genuine Expedia guest review
Other trip Dec 6, 2014
Emily
GB
4.0 / 5Excellent
"Perfect location with great staff"
Great location, full service hotel friendly multinational speaking staff. Great hotel would stay again
Genuine Hotels.com guest review
9 night family trip Aug 30, 2014
Loza
AU
3.0 / 5Good
"Not good enough!"
Although it is supposed to be a four star hotel, the facilities were not great. The wifi connection was very poor, kept getting disconnected. The cable tv had poor reception so the quality was poor too. No shower cap or body lotion. Cheap quality shower gel and shampoo. Tiny pool that you can only use for free between 7 am and 9.30 am. The blond girl working in the restaurant never smiles, she always look grumpy. The receptionists and doorman are however very helpful.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Cosy boutique hotel close to Nevsky Prospekt."
Super stay, cosy atmosphere, polite and friendly staff, very client orientated.
Genuine Expedia guest review
Other trip Jun 30, 2014
James
GB
5.0 / 5Outstanding
"Great hotel with lots of character"
Rooms have lots of historical character, good location. Staff could not have been more welcoming and helpful.
Genuine Expedia guest review
Other trip Apr 17, 2014
A Traveler
GB
4.0 / 5Excellent
"Great location"
Nice boutique hotel in center of St Petersburg - an easy walk to the main attractions even in the middle of winter! Reception staff friendly. Room was large and quiet. Would recommend.
Genuine Expedia guest review
Other trip Feb 9, 2014
Maree
AU
5.0 / 5Outstanding
"Best hotel stay for a very long time"
Just returned from a wonderful stay at the Rossi boutique hotel in Saint Petersburg. We wanted to stay somewhere warm, cozy and classy for Christmas (and birthday), and this hotel certainly did not disappoint. We stayed in a standard room which was delightful; not only was it suitably cozy for a Christmas stay but the bathroom was amazing and the bed, pillows and duvet were so comfortable that we struggled to check out at noon on our final day after going back to bed after breakfast. . On Christmas Eve we returned from a night at the Mikhailovsky Ballet (an enjoyable 15 minute stroll) to discover the hotel management had very kindly left a complimentary bottle of champagne in our room and a selection of fruit, along with a Christmas and birthday card! A fantastic gesture! Breakfast was top notch; especially the omelettes made-to-order and the scrumptious porridge. The spa is excellent: the authentic hamman was a truly luxurious way to kick off Christmas day. We also took advantage of the hotel's special spa package available to hotel guests and enjoyed two high quality treatments for a very reasonable price. Included in our stay was also free international phone calls to the UK. On check out we were presented with complimentary vodka and chocolate. What more can I say?! 10/10! Thank you for making our Christmas in Saint Petersburg feel like a fairy tale.....the lack of snow was the only single missing ingredient! The Rossi is a very classy establishment.
Genuine Expedia guest review
Other trip Jan 5, 2014
J
GB
4.0 / 5Excellent
"Good location and helpful staff"
Nice hotel. Not as you expect from 4 star but it is fine. Rooms are big size. Staff is nice and try to help as much as they can. Modest breakfast. Close to the exciting places in St Petersburg
Genuine Expedia guest review
Other trip Oct 22, 2013
A Traveler
GB
5.0 / 5Outstanding
"Will be back"
Excelent help for visas, taxis, etc .restaurant is good but expensive.
Genuine Hotels.com guest review
Response by Rossi Boutique Hotel & SPA
Thank you very much, we look forward to seeing you! Best regards, Sergey
5 night trip Sep 24, 2013
Herve
GB
4.0 / 5Excellent
"Good value, convenient location"
Two middle-aged ladies chose hotel because it was used by a competing (more expensive) company and were very happy with the choice. Good location, excellent breakfast buffet (included) open until 11 a.m. The adjoining restaurant is part of the hotel and the reasonably-priced (especially after the 10% hotel guest discount) food was good to excellent. The menus also came in English and the restaurant was open late! Chose cheapest double room, which was adequate, and which overlooked an internal courtyard. Toiletries and underfloor heating in bath/shower room. No tea/coffee-making facility. Free internet in "chillout area". More expensive rooms overlook the Fontanka canal - and a busy road. The service/helpfulness was generally excellent (with one exception. Restaurant service was also very variable). Nice touch - the elevator carpet is changed each day telling guests what day of the week it is! Convenient central location for Nevsky Prospekt. Metro and Hop-on/Hop-off bus. Bad news/good news: the pre-arranged airport pick-up didn't happen/they promptly refunded the charge and added a bottle of fizz as an apology. Better news: using the pre-paid taxi service from the airport was efficient and cheaper!.
Genuine Expedia guest review
Other trip Sep 25, 2013
Jay
GB
5.0 / 5Outstanding
"Beautiful hotel"
The hotel is beautiful and we upgraded to a Deluxe Room which was a standard size (so presumably the Standard Rooms are tiny). We arranged transfers through the hotel to and from the airport and this worked marvellously - our driver (Roman) couldn't have been more knowledgeable or helpful. The hotel is very clean and tidy and the beds were divinely comfy. The adjoining restaurant is very expensive however. The reception staff were helpful but the male staff could have been a little less pompous and a bit more friendly!
Genuine Expedia guest review
Response by Rossi Boutique Hotel & SPA
Dear Madam, Thank you for staying with us and your hotel review. It is great that you enjoyed your stay and getting around. I am glad that you vere satisfied with upgrade, and that our transfer service functioned well. Roman is greeting you back. You may write him a couple of words in our album dedicated to our drivers and cars in social networks. The restaurant has a good reputation in the City, and the prices may seem high, but our guests have 20% discount for the entire menu. We will be glad to welcome you back to Rossi Boutique Hotel! Kind regards, Sergey Bulzov
Other trip Aug 22, 2013
Jark
GB
4.0 / 5Excellent
"VIST TO ST PETERSBURG TO ATTEND A WEDDING"
I was very comfortable and well looked after. The Reception staff were most helpful and attentive. With all staff that, to some extent, depended on their fluency in English and that was apparent in the Restaurant and its verandah. It was noticeable that it varied from day to day and that was largely a language problem. The food was good. Breakfast Bacon was too undercooked for my taste! The limousine chauffeur was most helpful and speaks very good English.
Genuine Expedia guest review
Other trip Jun 19, 2013
A Traveler
GB
4.0 / 5Excellent
"Great location"
We really enjoyed being at the Rossi Hotel. Lone criticism was that the room we stayed in (#201) had placement of the bed very close to the door. Not much can be done about that considering the layout of the room, but next time I would rather be in a smaller room that did not feel so close to the door, as I had several years ago when I was there last. The service was good and we liked having the restaurant available, along with breakfast. The maids were very good, polite and thorough. The location of the hotel is a great feature!
Genuine Hotels.com guest review
3 night trip Jun 11, 2013
Bruce
GB
4.0 / 5Excellent
"Good hotel, very bad breakfast"
Goog hotel, but the breakfast must improve a lot.
Genuine Hotels.com guest review
2 night trip with friends Apr 27, 2013
A Traveler
GB
5.0 / 5Outstanding
"Outstanding Hotel!!"
Outstanding customer service! From the lovely kettle and porcelain cups they happily delivered to our room to booking theatre tickets for us. Nothing was too much work for the staff. They really went all out for my husband on his 40th birthday with cake and so many surprises. We upgraded to a Deluxe room - totally worth it. We would stay here again.
Genuine Expedia guest review
Other trip May 5, 2013
Kitty
GB
5.0 / 5Outstanding
"1st class Hotel and 1st class service"
Wouldn't stay anywhere else when in St. Petersburg
Genuine Hotels.com guest review
Response by Rossi Boutique Hotel & SPA
Thank you for your loyalty! It is great to know our efforts are not in vain. Warm greeting from Saint Petersburg! Best regards, Sergey Bulzov
12 night business trip Apr 7, 2013
UK Travellers
GB
5.0 / 5Outstanding
"Fantastic service, friendly staff"
Best place to Stay in St. Pete's
Genuine Hotels.com guest review
5 night business trip Apr 7, 2013
UK Worker
GB
5.0 / 5Outstanding
"Great location,First Class accommodation."
Only place i would stay when in St. Petersburg.
Genuine Hotels.com guest review
5 night business trip Apr 7, 2013
UK Traveller
GB
5.0 / 5Outstanding
"Don't stay anywhere else !!"
Amazing hotel, superb service. Located within 10 minutes walk of quite a few of St Petersburg's tourist attractions. Highly recommend to anyone, worth every penny, do not hesitate-you will not be disappointed!!!!!
Genuine Hotels.com guest review
11 night business trip Mar 17, 2013
A Traveler
GB
5.0 / 5Outstanding
1st class hotel. Staff couldn't do enough to ensure i had a good stay. Don't think i could use another Hotel in St Petersburg after staying here.
Genuine Hotels.com guest review
5 night business trip Mar 17, 2013
D.Tinkler
GB
2.0 / 5Fair
"Great location but......."
A beautiful hotel in a lovely location however,book with caution. We had booked a deluxe room but seemed to get the smallest size which looked out on to the main busy road and traffic can be heard all night. The mattress were like sleeping on concrete. Had to ask for tea/coffee tray which was never replenished.
Genuine Expedia guest review
Other trip Mar 20, 2013
Pip
GB
5.0 / 5Outstanding
"Warm and helpful personnel"
Excellent service, staff was very helpful. Great restaurant (Friolet). Good location, nice view of the Fontanka from our room. Cozy atmosphere.
Genuine Expedia guest review
Other trip Mar 17, 2013
Family
CA
5.0 / 5Outstanding
"Very nice."
the hotel is pretty luxurious, the staff is hospitable. Breakfast is ok. The hotel is close to the sentral Nevsky street and historical downtown.
Genuine Hotels.com guest review
2 night trip Mar 5, 2013
A Traveler
GB
5.0 / 5Outstanding
"Wonderful for family or romance"
If you go to st petersburgh make sure you stay at the heavenly Hotel Rossi. I can not recommend it more highly. The location is superb, the staff a delight. The kindness they showed us amazing even sitting with my darling mother in law serving her tea and talking to her in reception while I had popped out and she had come back a little tired and cold and our room was still being made up. It is truly a wonderful hotel.
Genuine Expedia guest review
Other trip Mar 12, 2013
Lavinia
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Всё очень хорошо кроме матраса"
Чистый уютный номер и хорошее обслуживание (принесли вазу для цветов, заметив их ещё во время регистрации). Моя единственная проблема это присутствие двух разъезжающих в стороны матрасов на кровати king-size. Я терпеть не могу такие ситуации и специально просил предоставить цельный матрас в заявке бронирования. К сожалению, либо меня проигнорировали, либо такой опции вообще нет.
Genuine Hotels.com guest review
2 night romance trip Jan 15, 2016
Artem
RU
4.0 / 5Excellent
"Hyggelig, sentrumsnært og rolige omgivelser."
Supert
Genuine Hotels.com guest review
5 night trip with friends Dec 10, 2015
Ingrun
NO
5.0 / 5Outstanding
"Это были отличные выходные."
Отель очень удачно расположен. Персонал любезный и внимательный. Чистый и уютный номер, а т.ж теплый, что не мало важно т.к поездка была в ноябре. Вкусный завтрак и романтический ужин при свечах, т.ж в ресторане отеля. Очень жаль, что не дошли до СПА) В целом отель рекомендую.
Genuine Hotels.com guest review
3 night romance trip Nov 6, 2015
A Traveler
RU
4.0 / 5Excellent
"Nettes Hotel in günstiger Innenstadtlage"
Die Lage an der wunderschönen Rossi Straße und direkt am Fontanka Kanal ist gut. Der Nevsky Prospekt, die Hauptprachtstraße ist nur wenige Minuten zu Fuß entfernt. Die nächste Metro Station etwa 10 bis 15 Minuten. Das Personal ist sehr nett und hilfsbereit, das Hotel ist in gutem Zustand und teils recht geschmackvoll gestaltet, vor allem die Bäder. Die Zimmer zum Kanal haben eine schöne Aussicht.
Genuine Expedia guest review
Other trip Nov 3, 2015
cakeadvisor
DE
5.0 / 5Outstanding
Fint å trevligt!
Genuine Hotels.com guest review
3 night trip with friends Oct 9, 2015
Mikael
SE
5.0 / 5Outstanding
"History in the room"
Great place
Genuine Hotels.com guest review
1 night business trip Oct 5, 2015
A Traveler
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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