All hotels in St. Petersburg, Russia
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 137 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.3
  • Neighborhood
    4.4

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Design-hotelli, erinomainen sijainti"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Rossi on mukava ja persoonallinen design-hotelli, jonka sijainti Fontankalla on erinomainen. Hotellilta käveli lähes kaikkialle, ja lähin metropysäkki oli muutaman sadan metrin päässä. Hotellin henkilökunta oli erittäin ystävällistä ja palvelualtista. Hotellihuone oli pienehkö, mutta yhdelle hengelle riittävä ja hyvin suunniteltu, lasiseinäistä sadesuihkukylppäriä myöten. Valitettavasti en ehtinyt kylpylään.
Genuine Expedia guest review
Other trip Mar 25, 2015
kati
FI
3.0 / 5Good
"Location not perfect. Room not as good as adverts"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I booked a superior room lured by the pics on Expedia, the room was not close to that. The hotel is not close to the main places. The free usage of gym/pool is limited to a couple of hours in the morning. Cosy restaurant and good food but I had to wait 20 min for a glass of wine
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
DE
4.0 / 5Excellent
"Centralt og ned til en kanal"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Smukt beliggende gammelt hotel. Fint renoveret. Flot service både i reception og mh.t. Rengøring. Effektiv og professionel massage. Meget lille pool.
Genuine Expedia guest review
Other trip Mar 21, 2015
A Traveler
DK
2.0 / 5Fair
"Very small rooms, not good location.."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Very small rooms and not so good location, not so reccomended
Genuine Expedia guest review
Other trip Mar 21, 2015
claudio.
IT
5.0 / 5Outstanding
"Don't miss this place if You go to Spb!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
If something needs to be said that culd be better, the breakfast was maybe a bit modest. The spa downstairs was just amazing. Will definitely go to this hotel again!
Genuine Hotels.com guest review
1 night business trip Mar 9, 2015
Esa
FI
5.0 / 5Outstanding
"Very good general impression"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is very nice and it has an excellent location on Fontanka River, walking distance to most famous places in St-Petersburg. River view from the restaurant ! Unfortunately my room overlooked the courtyard (as all standard rooms) and when I entered I felt some unpleasant smell in the room so I asked the cleaning lady to do something about it. But even after her efforts it didn't disappeared completely. Otherwise everything else was good: the food, the spa (you get a really good price for it during Monday-Thursday, just 750 Rub or 10 Euros for 2 hours). The staff is very professional and friendly. If you want a nice view from the window, you'd better avoid to stay in standard room, take a higher level room instead.
Genuine Hotels.com guest review
2 night business trip Feb 1, 2015
Julia
SE
3.0 / 5Good
"Un peu déçu, car de nombreux points à améliorer..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel très correctement situé, tout près de la Grande Avenue Centrale (NEVSKI PROPEKT), ou l'on peut s'y rendre à pied sans soucis (7 minutes de marche). Chambre "classique" très petite, et optimisée au maximum... Salle de bain correcte, avec grande douche. Literie pas à la hauteur de ce que l'on attend d'un 4 étoiles : couette rikiki, matelas vraiment très ferme... température dans la pièce pas réglable... Nous y avons séjourné 3 nuits en plein janvier, il y faisait très chaud dedans, voir trop chaud... sans possibilité de baisser la température. Petit déjeuner pas à la hauteur non plus : pas de chocolat chaud, du café dans un thermos; si on veut cappuccino, café expresso, etc... il faut payer en plus !!! Jus d'orange en brique (pas très bon), enfin pour ce qui est du reste du petit déjeuner, c'est correct (œufs, pain, bacon, etc...) Salle du petit déjeuner très agréable, très propre, avec possibilité de déjeuner jusqu’à 11h00 en semaine et 12h00 le samedi et dimanche. Personnel agréable en général, pas de soucis. Hotel propre en général aussi bien dans chambre, que dans les parties communes. Pas essayé la piscine, ni le SPA; Pas d'avis sur ces 2 éléments de l’hôtel. Pas d'avis spécialement négatif, mais pas non plus vraiment enthousiasmé par mon séjour dans cet hôtel. Ensemble correct, sans plus. Je n'y retournerai pas spécialement, j’essaierai ailleurs.
Genuine Expedia guest review
Other trip Jan 26, 2015
Stephanselmo
FR
1.0 / 5Poor
"Зря потраченные деньги и нервы!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    1.0
Звукоизоляция в номерах напрочь отсутствует,СПА-услуги полностью разочаровали.Если хотите спокойного и качественного отдыха,то вам точно не сюда!!!
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
NATALIA
RU
5.0 / 5Outstanding
"SPA !! it was great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
it was cozy and good thing is, there is SPA, compared to other hotel, it was very good to Relax. I like it
Genuine Hotels.com guest review
3 night business trip Oct 22, 2014
Taelim
KR
4.0 / 5Excellent
"приятно и красиво, но не бутик-отель"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Роскошь - она в мелочах, здесь этого нет (я бы сказала, что он несколько потрепан, хотя вроде бы и следят за чистотой и состоянием и вопиющих нарушений нет). Но в целом отель на твердую 4ку. Проживали накануне ДР, о чем отель был проинформирован - никакого мало-мальски сюрприза не было (хоть фруктов или шоколадку банально :)) ). жили в двухместном ТВИН - номер небольшой, я бы даже сказала маленький, но ванная огромная. Не понятно, почему жалюзи снаружи ванны, а не внутри - чтоб подглядывать легче было? )) тапочки и халаты на каждого. Кровати удобные, тишина в номере звенящая! прекрасная звукоизоляция + окна во внутренний дворик (точнее в окна соседнего здания). Завтрак прекрасен как и сам ресторан Фиолет, реально стОит его брать - выбор большой, европейского уровня, можно наесться на полдня ))) голодными точно не уйдете. уютная веранда на мансарде - оригинальная задумка. В спа не ходили.
Genuine Hotels.com guest review
1 night trip with friends Oct 18, 2014
Anna
RU
4.0 / 5Excellent
"A lovely spa hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is very central and easy to walk to the majority of the attractions. It has all the facilities it says on the website, but the standard bedroom was really quite small - 217 and may have been converted from a cupboard before because the wardrobe was tiny. The double bed was actually two singles pushed together with single quilts covered by a throwover. The photos of the pool in particular make it look much bigger than it actually is. On the plus side, it was spotlessly clean. The staff were very polite and helpful and the food in the adjacent restaurant was very tasty. I would use this hotel again.
Genuine Hotels.com guest review
5 night trip Oct 3, 2014
David Leslie
ES
4.0 / 5Excellent
"En smule slidt til prisen, men god service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Personellet er meget servicemindet, men hotellet virker lidt slidt (især badeværelset var af ældre dato). Samlet set er en fin oplevelse.
Genuine Hotels.com guest review
2 night business trip Sep 24, 2014
A Traveler
DK
4.0 / 5Excellent
"Volveria"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hicimos un upgrade de habitacion porque era muy pequeña
Genuine Hotels.com guest review
4 night family trip Aug 29, 2014
A Traveler
AR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me get bra hotel, borsett fra frokost, det samme over alt i Russland
Genuine Hotels.com guest review
3 night trip with friends Sep 5, 2014
Javier
NO
5.0 / 5Outstanding
"Excelente hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente hotel. El desayuno no esta muy variado pero en general muy bien. La atención muy buena. Las habitaciones excelentes.
Genuine Hotels.com guest review
2 night business trip Aug 18, 2014
Marcelars
MX
4.0 / 5Excellent
"Hyvä palvelu"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Huone oli todella hiljainen ja rauhallinen. Aamiainen oli kuitenkin hiukan vaatimaton, mutta menetteli.
Genuine Hotels.com guest review
4 night romance trip Aug 13, 2014
A Traveler
FI
4.0 / 5Excellent
"Emplacement central et calme"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bon hotel, bon service, bien situė. chambres avec fenetres a l arriere (petit patio) sont tres calmes
Genuine Hotels.com guest review
6 night trip Aug 7, 2014
Johnny
FR
4.0 / 5Excellent
"Неудобные кровати"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
В целом неплохо, но: 1) удобств не так много внутри комнаты: розеток электр не найти- только в ванной . Странно заправлять моб устройства в ванной,@2) лампа прикроватная не работала,, 3) устанешь настраивать душевую кабинку
Genuine Hotels.com guest review
2 night business trip Jul 31, 2014
М
RU
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great front reception service - friendly, quick and professional
Genuine Hotels.com guest review
2 night business trip Jul 1, 2014
A Traveler
DE
4.0 / 5Excellent
"Zentral gelegen-schönes Ambiente-Spa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Wir kamen für 5 weiße Nächte nach Petersburg. Wetter durchwachsen, Sonne-Regen-Wolken Mix. Sehr freundlicher Empfang in Englisch. Schönes, recht kleines Zimmer mit ansprechender Einrichtung und hübschem Bad zum uninteressanten-aber ruhigen Hinterhof. Dusche war sauber, nur das Silikon hätte eine Auffrischung nötig. Frühstück -hmmm-echt öde! Da ists zu hause spannender. Restaurant mit sehr gutem Essen und aufmerksamen Service - Preis-Leistung stimmte nur bei den Getränken nicht (Getränke viel zu teuer)-Dafür gibt es ja die Stadt. Pool ist ein kleines Planschbecken, der Masseur war super. Schöne Adresse, um eine Stadt zu erleben.
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
DE
4.0 / 5Excellent
"Cuisine excellente"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Globalement satisfaisante / Le restaurant est excellent
Genuine Hotels.com guest review
4 night trip Jun 3, 2014
TT
FR
1.0 / 5Poor
"Obegripligt dyrt hotell, ej prisvärt"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Jag begriper inte hur detta hotell kunde vara så dyrt jämfört med bättre och mer centrala hotell (hermitage exempelvis).
Genuine Hotels.com guest review
2 night business trip May 31, 2014
A Traveler
SE
4.0 / 5Excellent
"Super personale!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Skønt hotel, super personale, dejligt ophold!
Genuine Hotels.com guest review
3 night romance trip May 8, 2014
Mandøe
DK
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Chambre petite et surchauffée. Personnel agréable.
Genuine Hotels.com guest review
3 night business trip Apr 27, 2014
A Traveler
FR
4.0 / 5Excellent
"hotel storico ma curato e ben tenuto"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Posizione molto centrale, a due passi da Prospettiva Nevskij, ambiente ricercato e curato per uno storico hotel
Genuine Expedia guest review
Other trip Apr 27, 2014
Eugenio
IT
5.0 / 5Outstanding
"Op loopafstand van bezienswaardigheden"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Een hotel dat ik iedereen kan aanraden. Het ligt heel gunstig. Schone kamers, plezierig personeel. Prima ontbijt. Het restaurant bij het hotel is een place to be in St Petersburg. Heel sfeervol. Hotelgasten krijgen 20% korting op het diner. De spa ziet er erg mooi uit. S'ochtends kun je er gratis gebruik van maken. Tot 9.30.
Genuine Expedia guest review
Other trip Apr 23, 2014
A Traveler
NL
5.0 / 5Outstanding
"Upea hotelli vanhassa rakennuksessa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hienosti remontoitu hotelli, mukava kylpylä. Aamiainen hyvä, hedelmiä ja vihanneksia olisi saanut olla enemmän. Hotelli on kätevässä paikassa, vaikka metroasemaa ei olekaan aivan lähellä.
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2014
A Traveler
FI
5.0 / 5Outstanding
"Liked it a lot!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotels. Rooms are all different and stylish. Service is perfect. Also, there is a nice restaurant called Fiolet. .
Genuine Hotels.com guest review
2 night trip Apr 6, 2014
Andrew
RU
5.0 / 5Outstanding
"Сервис"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Достойный отель, качественный сервис .
Genuine Hotels.com guest review
4 night trip Mar 1, 2014
Ада
RU
4.0 / 5Excellent
"Hôtel très bien situé"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hôtel bien situé à quelques pas du centre ville historique, chambre spacieuse avec vue sur la Fontanka.
Genuine Expedia guest review
Other trip Mar 9, 2014
jérôme
FR
3.0 / 5Good
"schönes Gebäude, aber Service?"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Die Zimmerqualität ist hoch, aber es gibt Frühstück erst ab 7:30 Uhr ... und keine Minute früher! Schlecht, wenn man arbeiten muss und Termine hat.
Genuine Hotels.com guest review
2 night trip Mar 5, 2014
A Traveler
BE
3.0 / 5Good
"Unzureichender Service"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sehr schönes Gebäude und letztendlich auch schein schönes Zimmer. Der Flughafentransfer ist allerdings teurer als auf der Webseite angegeben (scheint wohl schon lange so zu sein), das Spa war für uns ein Kriterium für die Buchung ist von 7:00 - 9:30 kostenlos und geöffnet, danach wohl an manchen Tagen von 21:00-23:00 geöffnet, für einen unverhältnismäßig hohen Preis. Frühstück unterirdisch, Service ist ein Fremdwort. Uns wurde eine falsches Zimmer gegeben, der Wechsel dauerte statt den angekündigten 20 Minuten dann einen Stunde.
Genuine Hotels.com guest review
4 night trip with friends Feb 23, 2014
A Traveler
DE
4.0 / 5Excellent
"Hôtel idéal"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nous avons été très bien accueillis dans cet hôtel très bien situé. Hôtel confortable, propre avec un personnel compétant, charmant et discret. Notre séjour c'est très bien passé.
Genuine Expedia guest review
Other trip Feb 15, 2014
Marie Helene
FR
5.0 / 5Outstanding
"Muy bien. El personal es amabilísimo."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
El hotel es céntrico. El buffet muy bien. La habitación no es grande pero si cómoda. Tienen una biblioteca en el ático de acceso libre con sillones muy cómodos y un ambiente muy tranquilo.
Genuine Expedia guest review
Other trip Jan 15, 2014
Zhivago
ES
4.0 / 5Excellent
"ystävällinen henkilökunta"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
hyvä hotelli hyvällä paikalla
Genuine Hotels.com guest review
2 night business trip Jan 5, 2014
hannu
FI
4.0 / 5Excellent
"camera troppo piccola"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
bene la colazione alla mattina, il letto era sistemato male con accesso solo da una parte.
Genuine Hotels.com guest review
3 night family trip Dec 13, 2013
james
IT
4.0 / 5Excellent
"Biggest room ever!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Got upgraded to luxury suite, with the biggest, strangest, darkest looking room ever. Quite absurd, but I enjoyed it a lot! Restaurant has good food but a sad vibe. Spa not that fancy, but nice treatment.
Genuine Hotels.com guest review
2 night business trip Nov 18, 2013
Christian
NO
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All was super. The hotel restaurant had good food, but not really good value for money (there are better alternatives in St Petersburg, and too many smoking people in the hotel restaurant).
Genuine Hotels.com guest review
4 night business trip Nov 8, 2013
ZeNomad
SE
3.0 / 5Good
"Красивый ресепшен"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Единственное достойное место - холл (ресепшен): роскошный интерьер, мебель, бронзовые статуэтки, портал камина, антикварные часы с боем....уже размечталась о забронированном через сайт Hotels.com номере Делюкс....и тут началось))) Про недоразумения с персоналом об оплате говорить не буду, в последствии все выяснили, но настроение подпортили здорово! Собственно о проживании: номер 302 был представлен как Делюкс. Две комнаты. В комнате с двухспальной кроватью, которая стоит практически рядом с окном, огромная щель в окне (реально можно просунуть палец) из которой весьма прилично "сифонит" свежим питерским воздухом. Из матраца проступают пружины. Радовал разве что паркет - натуральный. Вторая комната сделана под кабинет, мебель, кресло. Дополнительную кровать поставили туда, но поскольку комната дверью не оборудована, дочь спала фактически в коридоре, в котором свет включается от датчика движения... Санузел стандартный, с давно выложенной плиткой, которая в некоторых местах под окном явно уже отваливалась. Душевая кабина, прохладная вода и чудесная икебана в ведре, времен постройки собственно здания. Про завтрак не расскажешь - надо петь.
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
Наталия
RU
3.0 / 5Good
"Redelijk hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Het Rossi-hotel is gunstig gelegen. De kamer was prima in orde; het ontbijtbuffet ook. De service was wat minder. Onwillige reactie op het verzoek om via het hotel online in te checken voor de terugvlucht. Op het verzoek een taxi te bestellen voor vervoer naar het vliegveld werd gereageerd door de hotel-taxi te sturen. Dit betekende een ritprijs die meer dan tweemaal zo hoog was als de rit per gewone taxi. Het ROSSI-HOTEL is gunstig gelegen. De kamer was prima; het ontbijtbuffet ook. De service is minder goed. Geen assistentie bij het online-inchecken en geen bereidheid om een taxi te bestellen, aangezien ROSSI een eigen auto met chauffeur exploiteert.
Genuine Expedia guest review
Response by Rossi Boutique Hotel & SPA
Dear Sir/Madam, Thank you very much for reviewing your stay with us and positive feedback regarding the hotel and the restaurant. Regarding transfer service: I apologize that you found front desk staff unwilling to help you. They advised to use hotel cars not of profit reasons, but to be sure that you get to the destination safe and in time. We have professional drivers and excellent safe business-class cars. Saint Petersburg is a huge City and there several dozens of taxi services in it. The majority of them are private ones. The reason why receptionists cannot advise using external taxi services is that many of our guests were cheated using them to and from the airport and their trip turned to be 4 times more expensive. However we will not deny ordering an external car for you if you give us the name of the company you would like to travel with or their phone number. But once again: we will not be responsible for quality and safety of your trip. This would be entirely yours decision, not our suggestion. I once again thank you for the warm words towards the hotel, its location and the restaurant and wish you a pleasant autumn. We will be glad to see you again at Rossi Boutique Hotel.
Other trip Aug 24, 2013
A Traveler
NL
5.0 / 5Outstanding
"Basislager für Städtetour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
ausgezeichnete, zentrale Lage, freundlicher Service, gepflegtes Haus mit Charme eines historischen Palastes, schönes Frühstücksbuffet, passables Restaurant: gerne wieder
Genuine Expedia guest review
Response by Rossi Boutique Hotel & SPA
Dear Sir/Madam, Thank you for your evaluation and short, but positive review of Rossi Boutique hotel. We are glad to know that you enjoyed your stay in the City of Saint Petersburg. We will be glad to welcome you back! Kind regards, Sergey Bulzov
Other trip Jul 24, 2013
A Traveler
DE
5.0 / 5Outstanding
"Удобное расположение, дружелюбный персонал"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
В целом очень хорошо, особенно расположение. Отель и номер в хорошем состоянии, дружелюбный персонал. Из минусов: не очень удобный номер (одно очень узкое зеркало в комнате, мало розеток), некоторые вопросы к чистоте унитаза при заезде, не очень разнообразный завтрак (хотя лучше, чем во многих других местах).
Genuine Hotels.com guest review
Response by Rossi Boutique Hotel & SPA
Добрый день, Большое спасибо, что выбрали бутик-отель "Росси" и оставили отзыв о Вашем пребывании с нами. Мы рады, что Вы остались довольны поездкой, спасибо за отличную оценку. Пожалуйста, не стесняйтесь говорить о том, чего Вам нехватает во время проживания. И дополнительные контакты (удлиннители и тройники, если надо), и даже зеркало побольше, мы всегда готовы предоставить, если это необходимо. Спасибо за Ваше замечание по поводу чистоты. Хотя мы всегда гордились чистотой, отмеченной во многих отзывах, иногда даже опытный взгляд притупляется. Руководитель службы уборки номеров будет делать дополнительные проверки, чтобы поддерживать все на высшем уровне. Мы будем рады видеть Вас снова у нас в гостях! С уважением, Сергей Бульзов.
2 night family trip Jul 12, 2013
A Traveler
RU
5.0 / 5Outstanding
"Ottimo hotel per la città"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Buona la colazione, ottimo il personale e molto disponibile, non ben servito da mezzi pubblici per il centro (2 km)
Genuine Expedia guest review
Other trip Jul 3, 2013
Bernardo
IT
3.0 / 5Good
"Eigentlich schade"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Das Hotel liegt schön an einem der Kanäle. Sind die Fenster zu, sind die Zimmer recht ruhig. Das Personal ist zuvorkommend und freundlich, sofern sie denn dürfen. Wir erhielten ein Upgrade von der Executive Suite auf die Superior Suite. Eine Suite war das meines Erachtens nicht sondern einfach ein recht schönes und geräumiges Zimmer. Auch das Bad ist stilvoll eingerichtet. Das Frühstück ist eher ein Hohn: Instantgetränke, zwei Sorten Brot, drei Sorten Wurst,.. Das passt nicht zum Anspruch dieses Hauses. Gestört hat mich, wie das Management Geld aus den Gästen holen will. Das hoteleigene Taxi vom Flughafen war auf unserer Buchung mit 1.600 Rubel angekündigt, gekostet hat es dann 1.900 Rubel. Das hoteleigene Taxi kostet für eine Fahrt in der Stadt 600 Rubel. Kümmert man sich selbst, kostet es in der Stadt die Hälfte. Zum Flughafen zurück sind wir um 600 Rubel gefahren. Selbst, wenn das hoteleigene Taxi nicht verfügbar ist, darf die Rezeption kein anderes Taxi rufen. Man könne nicht für die Fahrt haften. Das ist mir noch nie passiert! Mit etwas Kundenorientierung ließe sich aus dem gut gelegenen und doch recht schönen Hotel einiges machen. Zurzeit empfehle ich es nicht.
Genuine Expedia guest review
Other trip Jun 23, 2013
Gottfried
DE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Helt ok.. Litt skrøpelig frokost til å være et luksus hotel.
Genuine Hotels.com guest review
1 night trip May 24, 2013
Anton
NO
4.0 / 5Excellent
"Hyggeligt hotel med perfekt beliggenhed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Dette hôtel ligger fantastisk godt i rolige omgivelser ned til en kanal, tæt på Newsky Prospekt ca. midtvejs mellem Eremitagen og Banegården, hvilket betyder at stort set alt er inden for gåafstand. Personalet, ungt engelsktalende og meget venligt og hjælpsomt og derudover en dejlig restaurant.
Genuine Hotels.com guest review
4 night trip Mar 28, 2013
Lars
DK
4.0 / 5Excellent
"historiallisessa ympäristössä"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
ihana aamiainen, viihtyisä ja toimiva hotelli, nuori ja kohtelias henkilökunta.
Genuine Hotels.com guest review
3 night romance trip Mar 21, 2013
A Traveler
FI
5.0 / 5Outstanding
"綺麗なホテル"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
建物はすばらしく、 部屋は広いしあたたかいです。 バスルームはタイル使いなので寒いです。WiFiは部屋にあり便利でした。英語も通じるので安心です。 アメリカ人など外国人が多く宿泊している感じを受けました。
Genuine Hotels.com guest review
2 night trip Mar 18, 2013
A Traveler
JP
4.0 / 5Excellent
"hyvä sijainti ja palvelu"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotellin sijainti lähellä Nevskiä oli erinomainen. Vieressä oli myös oikein kiva ruokaravintola. Hotellin yleisilme oli miellyttävä ja erittäin siisti. Huone oli tilava. Miinusta sängyn patjan kovuudesta sekä äänieristyksen heikkoudesta. Äänet muista huoneista kantautuivat voimakkasti ja häiritsevinä. Hotellin henkilökunta oli erittäin ystävällistä ja palvelualtista. Kaiken kaikkiaan oikein hyvä yöpymiskokemus. Suosittelen.
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2013
A Traveler
FI
4.0 / 5Excellent
"Einer von Besten in Sankt Petersburg."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Freundlich, gutes Frühstück, Nachlass für das Essen im Restaurant, allerdings kleines Zimmer.
Genuine Expedia guest review
Other trip Feb 2, 2013
A Traveler
DE
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