Hotel Phoenix - Reykjavik

Amazing staff! Super nice and helpful. Great location though it gets noisy at night due to close proximity to downtown bars. Wouk definitely stay again.

The location of this hotel was just right for folks who don't want to be right in the middle of the action. Just a 2/3 block walk takes you where most of the shops, bars, cafes are. Also, you couldn't beat the nice view of the new Harpa Concert hall all lit up every night across from the hotel. Size wise, the room was pretty standard for European rooms I've stayed in before. As mentioned in other reviews, the bathroom will get wet after a shower. There also isn't storage for your clothes so put a sweater on over that wrinkled shirt you just pulled out of your suitcase. They gave my wife and I a room on the 1st floor. It was incredibly loud in the mornings with slamming doors and the clip clop of heels and dress shoes. Request a room on a higher floor. The front desk service couldn't have been better. They helped with car rental, restaurant info & airport shuttle and were generally pleasant and friendly. I would stay here again, but request a different floor to stay on.

The hotel lobby and restaurant have beautiful wood panelling and an amazing collection of artwork. The desk staff were very friendly and helpful. The dinner was amazi g.

The service was excellent! Felt like home:) Highly recommend and definitely would go back.

The room was great. We had 3 adult women staying here. Our room had 2 twin beds & a futon. It had a kitchen w/all the necessities. There is not much privacy as it is all 1 big room (sleep area, futon/tv area, and kitchen) but it was clean. Bathroom was clean. In the shower you pull a curtain around you. The floor of the bathroom is also the floor of the shower so you can't really have more than 1 person in the bathroom (like brushing teeth while someone showers). This is not the hotel's fault as it's everywhere in Iceland, the water tastes & smells like sulfur. Be prepared for that. The staff wasn't overly friendly but they weren't unfriendly. After spending a couple days there we decided it is just their culture. Another thing we loved is they have storage. We arrived in Iceland prior to check-in time & the room was not ready so we were able to use a large closet type locker to store our luggage in while we went & had breakfast & walked around. Then came back & checked in. The main doors are locked. You have to ring a bell to be let in originally but they give you the code to get in once you've checked in. They have a computer w/printer available to use in their "lobby" area. I will definitely recommend to everyone & anyone. The tourist companies will pick you up at the hotel or you can just walk down to the one we used. Max 10 min walk. We walked to the church, took 10 min. We paid a total of $193.00 w/tax for 2 nights. We split it 3 ways so really I paid $64! Awesome deal!