greatGenuine Hotels.com guest review
"Great place to stay in Greenville"
The rooms were very spacious and nice. We were there for the MS River Marathon and the hotel and staff were VERY accommodating to the runners. The only thing is the smoke walking through the casino to the restaurants was a little too much. Otherwise, we had a fabulous stay! Will definitely stay here again.Genuine Hotels.com guest review
The room was clean and roomy. No refrigerator or microwave, though... a little inconvenient. Service was good but a lot of noise in the hallway during cleaning hours. However, that may have been due to the Alpha Phi Alpha conference occurring this weekend. Not a lot to do around the area during the winter. But overall the stay was good.Genuine Hotels.com guest review
I won't go back. It is a dismal casino with no pizzaz. No way is it worth $190 per night. Staff wasn't very pleasant and the food in the restaurant was mediocre.Genuine Expedia guest review
"Great place to stay whether a gambler or not"
Free parking valet and easy to get to. Very nice place to stay for a comfortable, affordable room.Genuine Expedia guest review
Response by Harlow's Casino Resort & Spa Dear Phil, Thank you for taking the time to post your comment. We like to hear from all of our guests so we know the things we are doing right and the things we need to do better. We are so pleased that you enjoyed your stay! We hope to see you again soon! Sincerely, Harlow's Casino Resort & Spa Team
"Hotel with minor issues"
Hotel looks nice but the entire biulding was filled with smoke. Maybe if the casino was on the top it would have all the rooms smelling as if they were all smoking rooms. The air conditioning vent was so loud in the rooms which kepted us from sleeping. The hotel is basically in Arkansas and not Greenville.Genuine Expedia guest review
Response by Harlow's Casino Resort & Spa Dear Valued Guest, We appreciate your review, it allows us to look at ways we can improve the experience for our guests. We apologize for the issues during your stay, we are always looking for ways to improve our guest rooms. We hope you are willing to give Harlow's Casino Resort & Spa another opportunity to impress you and have you as our guest. Sincerely, Harlow's Casino Resort & Spa Team
2 bad rooms, 1 transfer and no upgrade! Unacceptable!!!!!Genuine Hotels.com guest review
Response by Harlow's Casino Resort & Spa Dear Valued Guest, First thank you for taking the time to notify us of the problems you encountered during your stay. I assure you take our guest's happiness to heart. I apologize for the room moves and that things were not made right before you left our property. We would love to have the chance to impress you, if you are willing to give us another try. Sincerely, Harlow's Casino Resort & Spa Team
"Ok to visit for a few days."
Nice hotel but I've never had so much wait time to get a luggage rack. The Valet parking staff was in charge of the luggage racks. Between parking cars & getting potential guests luggage racks seemed a bit much. The casino operates 24/7 so there is always something to do if you like feeding slot machines.Genuine Expedia guest review
Response by Harlow's Casino Resort & Spa Dear Mr. P, Thank you for your feedback, we like to know the things we need to do to make our guests stay exceptional. I apologize for the wait time on the luggage rack. We pride ourselves on being efficient and pleasant with our guest service in all areas. We hope you will be our guest again! Sincerely, Harlow's Casino Resort & Spa
"Water was gross"
The hotel was very quiet which was nice. Like most casino hotels I guess, the smoke permeated the restaurants and surrounding areas. They had a key malfunction which caused many guests to get locked out and had to have keys re-coded. The only real complaint I had though is that the water was brown tinted and had a strong taste. The problem was not noticeable […] showering, but when my wife used the jacuzzi tub it was much more noticeable (gross). Despite that, the staff was very nice and I would recommend the facility. Just don't have your heart set on the jacuzzi. Read moreGenuine Hotels.com guest review
"Cigarette smoke overwhelming"
Harlow's is a nice hotel with an exceptionally friendly staff. We do not gamble, and were staying at Harlow's for its close proximity to an Arkansas wedding. However, the cigarette smoke from the casino permeates throughout the hotel. We were on the 3rd floor with a non-smoking floor above and below us. I could not sleep on the Saturday night stay for […] the smoke smell. All my clothing smelled of smoke when I arrived home. If they could fix that problem, I would definitely give the hotel a 5 in every category. Read moreGenuine Hotels.com guest review
Response by Harlow's Casino Resort & Spa Dear Rhonda, I apologize that you have not received a response sooner. Thank you for your feedback, it is very important to our team. We are happy to announce that we now have a water filtration system that has taken care of the water issues. We hope to see you again! Sincerely, Harlow's Casino Resort & Spa Team
"MS River Marathon stay"
Very friendly and helpful staff at front desk and restaurant areas. Being a casino I did expect to have some smoke smell in the room and general areas... and that is what we encountered. Smell was not too bad in the room however. Room was nice and clean. Hotel road entrance is not very well marked off Hwy 82 although there is a huge Hotel sign off the […] Hwy. Read moreGenuine Hotels.com guest review
When checking in,the front desk clerk was not very attentive. She saw I was coming to the desk and turn her back to me for at least 2min, before asking me if she could help me. Other then this the stay was great, good food and clean rooms.Genuine Expedia guest review
Even though we arrived from FL to MS's cold rainny weather the hotel was just awesome! Loved the buffet; great selections of foods & outstanding staff! It was our 1st experience staying at an casino hotel so we loved it!Genuine Expedia guest review
Only thing that would have been helpful would have been towel bars or Hooks ... something to hang your wet towels on so that you could let them dry and then re-use the next day... this would help on the water usage. They have the cards that can be put on the beds if you want them changed every day of your stay.... Just think it would be a good idea. […] Otherwise the stay was great. The beds were very comfortable and the rooms were quite. Read moreGenuine Hotels.com guest review
The Halow's Hotel was very nice and the room was spaces and comfort for 5 people. My only complaint was that we had to keep calling for towels for our room. The hotel seem to only give of a limited of three towels for the three days we were there.Genuine Hotels.com guest review
This seems like a very new hotel as construction was in progress on either side of the hotel. The location is a bit isolated and the dining option were not the greatest; but a great place to stay if this location is on your travel route.Genuine Hotels.com guest review
"Great hotel terrible food"
Food service was terrible. We ate a very expensive buffet and it was terrible. The dining room was worse than a hi school cafeteria.The d/r was dirty. The shrimp were frozen shrimp, it was terrible.Genuine Expedia guest review
bath room was not clean . something sticky spill in chair and on desk other then that was very good.Genuine Hotels.com guest review
I got there after midnight and everybody was happy even at a late hour. Room was very rest full and roomie...Will stay there again.....even though I am not a person who does the gaming thingGenuine Hotels.com guest review
"Go for the Casino"
New facility. Inside is pristine but there is nothing outside. Big ugly parking lot and nothing for miles except for the river. I'm assuming amenities beyond gambling will come along but remote location and minimal choices of food or anything else makes this a drab experience beyond the large and attractive rooms and the casino.Genuine Expedia guest review
Response by Harlow's Casino Resort & Spa Please remove as management has since changed
"Neat small casino"
We have no complaints about our stay. Did not know anything about the place and was pleasantly surprised. Easy to get to. I would rate as a 4 stary.Genuine Hotels.com guest review
"2012 Blues Fest"
knowing it was a new facility, I did look for seeing the best and it did not disappoint me. Greenville is my hometown and I come yearly for the Blues Festival, I do plan to stay in this facility again for all the ammenities it gives.Genuine Expedia guest review
My wife an I are non smokers, the hotel needs to work on it's filtering system. As soon as we walked inside we started getting stopped up. We couldn't enjoy our stay for the smoke smell.Genuine Hotels.com guest review
"Luxurius for the price. Peaceful area."
Fun for gambling, although it seems the odds are not set to make very many winners. Having a water filtration problem. They had to leave me bottled water to drink. Rooms are big and clean. Comfortable bed.Genuine Hotels.com guest review
"good location to Greenville, MS"
Everything was great.....except smoke! We don't smoke and the smoke from casino was apparent when we entered the lobby. The hotel is so very nice but the smoke permeates the whole place.Genuine Hotels.com guest review
Very please except i was told rooms had a loveseat and it didn't. That was a disappointmentGenuine Hotels.com guest review
Every area of the hotel that we entered was very clean. The staff was very helpful & friendly.Genuine Expedia guest review
"Great with few exceptions...."
Very pleased overall with few exceptions. Lady at check in was a little "short" with my husband and I. She was not busy so no real excuse. Room was really nice and the only reason I didn't give it a 5 for comfort was because at around 3:00 am the fire alarm went off for several seconds. It finally stopped about the time we were up and ready to leave […] the room. Talked with the lady at the desk the next morning and she said she had not had other complaints so guess it was just our room. Lucky us!? Read moreGenuine Expedia guest review
"Good if you like to gamble. Not great as a Hotel."
We booked this hotel for a place to stay while attending another function. If you don’t like smoking, don’t stay here. The place reeks of old smoke. I wouldn’t bring kids here either. The hotel was probably nice when it was new, but needs better up keep. On the other hand, the staff was very friendly. This made the stay more tolerable.Genuine Expedia guest review
"Excellent rate for hotels in the area"
Excellent food and service by the hotel staff, very friendlyGenuine Expedia guest review
"Luxurious but sloppy construction quality."
This would be the best hotel in Greenville but for: 1) Lack of food options: Casino Buffet and Deli are all there is Mon - Wed. Sit down restaurant is only open Thurs - Sun and there is nothing else for miles around. 2) Hotel looks like they ran out of money for detailing the project at the end of construction. Luxurius furnishings but sloppy paint, […] drywall and un-finished drapery hardware in both of the rooms I've stayed in. Read moreGenuine Expedia guest review
just stayed one nite, room was great,staff was friendly.Genuine Hotels.com guest review
"great for 21 and above"
Being from the area,it had been a long time sence i had been home.I was very glade to be able to stay in a hotel like this one.(HATS OFF)Genuine Expedia guest review
"Kids cannot eat here"
My stay here was fine with the exception of one thing. I was not informed when booking my room, nor upon check-in that my 11 year old would not be allowed to eat here. I was even asked to provide my childs name at the time of check-in and was not informed of this. This could be an inconvence considering the property is at least 5 miles from anything. […] The casino offers a lunch and dinner buffett that is located inside the game floor. No one under the age of 21 is allowed on the game floor. Even if they are supervised to just passing through. I do understand they must comply with the gaming laws, but this should be made clear to anyone staying here with children. It should be made clear that your child will not be able to eat at 2 of the 3 dinning options they offer. Tabu is an outside restaurant that allows children and you do not have to cross the game floor , but it is only open thursday-sunday evening. Enjoyed everything else about my stay. Read moreGenuine Hotels.com guest review
"Isolated from town and other sights."
Nice clean big rooms then most Hotels I have stayed in. Bed could be a little more comfortable and plush and not so firm. Would be nice to have a pool at this Hotel and other activities besides slots and card tables.Genuine Hotels.com guest review
This is my second trip to this establishment and I am very pleased with the accomodations. I have absolutely no complaints and for the price, you cannot beat it !Genuine Hotels.com guest review
"Better hotel than casino"
The hotel room was everything you'd like for it to be: spacious, clean, and comfortable. Unfortunately, if one is looking to kill some time in the hotel without enduring the smoke of the casino floor, there wasn't any other choice. I realize most people staying here are most likely there to gamble, but it would have been nice if we had somewhere other […] than our rooms to just sit and hang out. Also, you absolutely must bring your own water. The water out of the tap is absolutely disgusting. Delta water has a reputation for being brown in the first place, but it normally doesn't taste horrible. It was truly horrible at Harlow's. Adding to this problem was the fact that the ice machine on our floor said out of order, and the one on the next floor was hardly working. Read moreGenuine Hotels.com guest review
Disappointed in the quality of a resort!!!! Where was the resort? Children couldn't eat at the buffet so we had to go out for food. Shower was horrible and hair was in the bathtub and inside jacuzzi jets. Housekeeper came once but we were still sleeping and they never came back. Casino was nice but they need a no smoking policy.Genuine Hotels.com guest review
"Best in Greenville"
These are currently the best rooms available in Greenville, MS. Now they need to work on some dining options.Genuine Hotels.com guest review
"Disappointed with cleanliness of bathroom."
I was disappointed with the cleanliness of the bathroom. Only because there are no other options of places to stay in Greenville, I will probably stay at this hotel again.Genuine Expedia guest review
"Stay at Harlow's"
Overalls great experience-the food was not that great but nearby Greenville has several good places to eat.Genuine Expedia guest review
"My Recent Stay at the Harlow's Casino Hotel Resort"
The gift shop didn't offer much of a selection of souvenirs, only Harlow's Casinos shot glasses and T-Shirts and $10 jewelry, handbags, and scarves. The first floor smells like cigarette smoke due to the second hand smoke coming from the casino. Other than that, the hotel appeared to be a very safe place with a warm atmosphere, and I loved my room and […] would choose to stay at this hotel again during my next stay in the Greenville, MS area. Read moreGenuine Expedia guest review
"Good Place to sleep and move on."
It is a Casino, so the environment is not that of a Hotel. Internet Service was very good.Genuine Expedia guest review
Hotel was infused with smoke from the Casino - including bedrooms. If you're a smoker or gambler this might suit you. We stayed less than 20 minutes and went elsewhereGenuine Hotels.com guest review
"ruime mooie kamers"
ruime mooie kamers maar toch ook prijzig. Er is een zeer goed steakhouse restaurant. 3 jaar geleden speelde er een goede band op het podium, dit keer was er niets !!!!Genuine Hotels.com guest review
"Casinohalle im EG und Superzimmer im OG"
Es war etwas schwierig zu finden - da die angegebene Adresse nicht im Navigationssystem zu finden ist. Ansonsten trotz der Spielhallenatmosphäre im Erdgeschoss eine durchaus positive Überraschung und für eine Übernachtung sehr gut geeignet und sehr preiswert bei dem gebotenen Zimmerkomfort.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )