Hotel Indigo Downtown-Alamo - San Antonio

Great location! Will stay at Hotel Indigo Alamo from now on when I visit San Antonio!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The service was outstanding and I would recommend this hotel to anyone any where any time. Thanks to the entire staffing.

Genuine Hotels.com guest review

The air conditioning was so loud it kept us awake all night.. It sounded like a jet engine. We told the front desk when were checking out and the lady said "yeah, we get complaints about that ALL the time but the bldg is 104 years old so there's nothing we can do". We will not be staying here again or anything close to it.

Genuine Hotels.com guest review

Fan in room was too noisy

Genuine Hotels.com guest review

Beds were probably best I've slept on in a hotel...valet is a complete rip-off at $25 (and due to the slow service - had to wait 20+ mins. both times)

Genuine Hotels.com guest review

This is an old office building converted into a boutique hotel. Unfortunately, the lack of carpeting and abundance of wood, tile, and marble make it very loud. We checked in at 3:30 and were told the only clean room available was on the second floor. We weren't told it was right above a bar/lounge with a live band. While checking in, the tile floor […] around the front desk was being mopped (along with my shoes). We were also almost hit by the 'caution: wet floor' sign being swung about by the guy doing the mopping. Usually properties affiliated with the Intercontinental Group are held to certain standards and an expected level of professionalism. Clearly, this is not the case here. I strongly recommend potential guests look elsewhere for accommodations. Read more

Genuine Hotels.com guest review

This was a great hotel would definitely stay again. We were very impressed on how clean everything was. The only down fall was they didn't have a mini-fridge to keep our leftovers in!

Genuine Hotels.com guest review

I love Hotel Indigo. Have yet to stay in one I didnt like. however, you must be ok with very, very small rooms and old hotels. Because that is exactly what this one is. Very clean, comfortable, classy, but NOT new. I love the character of the place and the location is GREAT. Close to many things downtown and easy to get to the highways. Valet parking […] only - $25 but they are very attentive. We had a little trouble in the evening - the front desk attentdant was on the phone all night and chose not to do her job, but otherwise I recommend. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean Rooms. Service was excellant. Location was perfect

Genuine Hotels.com guest review

It was a very nice hotel, but it not for those who want to be away from children and tourist traps. Probably my biggest complaint was the lack of a decent bar/restaurant in the area. Basically dives and chain bars. However, the price is good, its clean, and easy to get around from.

Genuine Hotels.com guest review

Enjoyed the stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location was great! Rooms very updated, but not big enough..

Genuine Hotels.com guest review

Had a great time. The room was a little small but elegant.

Genuine Hotels.com guest review

(Positives) Great Location, Nice/Clean Rooms, Reasonable Pricing and Hotel Staff Is Knowledgeable & Helpful. (Negatives) Small Rooms, Loud Hallway Due To Original Floors and Extremely Loud A/C Unit In Room............ The first room we were in, it was just way to loud and the worst was the ratteling noises it made while it was on. The hotel staff was […] accomodating and moved us into another room. When the A/C comes on, it was still like a fighter jet taking off the run way but the ratteling was gone. You eventually get use to the A/C coming on. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was our first time to stay at this hotel, enjoyed the location, and yes we will be staying here again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was thankful for the awesome valet service as parking in this area is scarce. The front desk people were awesome and the location is ideal as the Alamo is right across the street. The room was very clean with good amenities. I will stay there again in the future.

Genuine Hotels.com guest review

I thought this hotel was awesome. I stayed there for 6 nights for a conference and the location was stellar and the rooms were quite nice, especially for the extremely competitive price! Moreover, there was a *fire* nearby the hotel at 3am my last night there and they had to evacuate the entire hotel to somewhere nearby while we waited for the firefighters […] to figure out what was wrong. The staff/firefighters/everyone handled it quite well. The next day when I checked out, they didn't even bat an eye or say a word when I checked out really late (i'm sure i wasn't the only one, but i slept through when I ought to have asked for a late check-out.. Anyways, awesome hotel!!! I guess I should comment on one thing - those elevators are misprogrammed or something.. they take forever to do their thing. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel. Used to be an old office building so lobby has original elevator doors and tile floor. Hallways are stone floors. Rooms have hardwood floors and flat screen TV. Rooms are decorated in a sleek modern way. Free wifi. Is across the street from the Alamo and near to the Convention Center. Staff was very friendly and restaurant for breakfast […] very tasty. Read more

Genuine Hotels.com guest review

My family of 6 rented two rooms during a stay in February 2013. The location couldn't be beat as it is right across from The Alamo and very close to the river walk. The hotel was easy to find with valet parking. The rooms were very clean and comfortable. The restaurant offerred a very yummy breakfast. My only complaint (why I rated it a 4 for comfort) […] was there was a loud consistent noise during the second night (sounded like a very loud toilet running all night) which kept some of us awake. I mentioned it in the morning to the front desk and the staff took notes on the issue and seemed concerned. I am sure the problem was going to be addressed and I wouldn't hesitate to stay there again. Read more

Genuine Hotels.com guest review

Pleasant room and staff. Was very convenient for the purposes of our stay in San Antonio. My friend lost her phone in the car which was hard to find. The valet was very helpful in finding it for us when we called the phone to help locate it.

Genuine Expedia guest review

At check in we were greated by a sweet young lady at the check in counter. Her smile and cheerful attitude put is in a great mood and kick started our amazing wknd. Not only was she really cool, but she also gave us an upgrade at no additional charge. We had the best room in the place. Great views of the Alamo and a super comfy huge bed! We couldnt […] have asked for more. Had a great experience thank you, whatever your name is. :) Read more

Genuine Hotels.com guest review

This was a very nice hotel just on the corner from the Alamo. The place was very nice and the service was awesome. We were very close to the River Walk and not a very far walk from the Convention Center. I loved the food and staff down in the cafe. The rooms were a little small but I did not mind that at all plus they free wifi for our us. I plan on […] staying at Hotel Indigo any time I visit San Antonio. Read more

Genuine Hotels.com guest review

Staff was extremely nice upon the checkin/out and helpful with directions. Room was neat and clean. Definitely would stay here again.

Genuine Hotels.com guest review

Excellent hotel to stay right downtown San Antonio. Quick walk to the River Walk and Alamo. Nice restaurant/bar in hotel makes it convenient. Highly recommend to travelers or families.

Genuine Expedia guest review

Rooms were very small. Of Course each room was different however my room had a very small bathroom. You could not turn around in the bathroom or change clothes. The tile was molding and it was generally dirty. The staff at the front desk were not very friendly. I signed for a paper to be at my room each morning however i never received one. Not up to […] the standards of other boutique hotels i have stayed in. Read more

Genuine Expedia guest review

Very clean and cozy room. The hotel is very nostolgic and historical. Location of hotel is perfect for access to main sites downtown. We came for a concert at the Majestic Theatre and walked to site right around the corner.

Genuine Hotels.com guest review

The location was fantastic and the decor was unique. The restaurant was not very good, and while the rooms were clean, house keeping skipped our room twice during a 5 night stay. While it was not necessary to have new sheets every, fresh towels and trash collection would have been nice. Also, any items left behind are lost forever, so take a good look […] around before leaving the hotel! Read more

Genuine Hotels.com guest review

Stayed at this hotel for a conference at the convention center. The hotel is directly across the street from the Alamo and about 3-4 blocks from the convention center. the stops for tour buses are about 2 blocks away. Riverwalk is about 2-3 blocks away. The hotel is pretty clean. Older looking building that looks like it use to be an office building. […] I stayed in a two queen bed room. Pretty clean. There were some scuff marks on the walls. One thing I did not like about the room was that the bathroom sink was outside of the bathroom. Instead of a bathtub we had a standing shower. The restaurant downstairs was ok. The food was average. Not many people eat there. Pretty quiet at night. Read more

Genuine Expedia guest review

Friendly staff, amazing location right across from the alamo. Room was kind of small, but didnt spend too much time in there anyways. Will stay there again!

Genuine Hotels.com guest review

The hotel overall was descent for the price. As far as location to the Alamo and riverwalk it was great. The beds were a little on the hard side and thank goodness we brought pillows because they were extra firm and oddly shaped. But I suppose things like that are personal preference. In our room there was only a stand up shower, no bath. Which for […] me is fine but my wife likes to soak in the tub after a long day. Read more

Genuine Hotels.com guest review

The hotel was good for the rate, but they should consider offering breakfast and reasonable parking. Location & access were perfect.

Genuine Hotels.com guest review

Very nice hotel, close to everything we wanted to see!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location? From our room we had a view of the front of the Alamo and we were only a couple of blocks from the Riverwalk. What more could you ask for? Good Value? Definitely. Rooms? Clean, but small. Ambiance? A little odd since it is a remodeled office building with marble hallways. These can loudly echo anyone’s talking late at night. Parking? Only […] expensive valet. You can park for a 12-hour day in the adjacent lot for $10 and on the streets for free after 6pm. Overall? Great choice. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room with 2-queen beds was a bit small for 4-people. The location was great and the price was very good. We parked in the lot next door for $10/day, but there are no in/out priveleges. Their computers worked well and the restaurant was fine for breakfast.

Genuine Expedia guest review

Definitely include the breakfast! The Texas waffle was great! The corner rooms are a nice size and the building is historic with great character. Perfect downtown location! Super quiet too!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Cute room, great bathroom and shower, comfy bed, great location..we could walk to the Alamo and the River Walk. Free WiFi!! Would have been nice to have a small refrigerator and micro wave. Coffee pot was provided, but even when I asked for creamer, I was not given any. Unfortunately I had to get dressed and buy coffee (with cream) downstairs in the […] the little restaurant..then take it back upstairs.... but,it was very good coffee and not too pricey. We would stay her again. Read more

Genuine Hotels.com guest review

Great location near everything in downtown San Antonio!

Genuine Hotels.com guest review

Absolutely no parking, unless you plan on spending the 25 a night on valet. Customer service was lacking, front desk attendant did not mention the fee that would be applied to the credit card that can take up to 30 days to be refunded. rooms were relatively small and unless you get a spot on the south corner of the building, the view from the room is […] awful. No complimentary breakfast. The only thing this hotel has going for it is where it's located, and even that is pretty inconvenient, right on a one way street. Overall there are better options for your money. Read more

Genuine Expedia guest review

I used the Hotel Indigo to get a little sleep between trains which changed in the middle of the night in San Antonio on the way to another destination. I requested an early wake-up call from staff, and that happened followed with a second wake-up call to make sure I made it to the train station. Staff also called me a taxi to take me to the train station […] at checkout time. When asked, they provided historical information about the hotel which I found very interesting. I got some sleep on my layover, and accomplished what I set out to do. There are two Hotel Indigos in downtown San Antonio. Luckily I mentioned to my cab driver I was going to the one near the Alamo. Apparently there is also a Hotel Indigo on the Riverwalk--both hotels downtown. Read more

Genuine Hotels.com guest review

Booked 4 nights based on reviews and pictures. The actual room was much, much smaller than we anticipated. The queen size bed nearly filled the entire space. The bathroom was too tiny to accomodate the sink, which was located in the bedroom itself. We took one look and immediately re-booked our stay at another hotel. Compliments to the hotel staff. […] They cancelled the reservation without comment and did not charge us for anything. The room appeared clean. It was nicely decorated ("Charming"). It was just too small for our comfort. Read more

Genuine Hotels.com guest review

It was just ok. Absoloutly over rated. Very noisy rooms with thin walls. Ppl were having party in the corridor for the whole night and nobody came to give them a notice. Do not waste ur money in this place.

Genuine Expedia guest review