Great location and service . Second time I stay here I love it.Genuine Hotels.com guest review
"Great location & service!!"
This is the second time staying here. I like the location just park and walk everywhere. Customer service is great everyone is so nice and helpful. Only down is some rooms are small.Genuine Hotels.com guest review
"Spotless Room, Well Located, Fair Price"
The room was spotless and spacious, and great proximity to the Alamo. Rare to find a room with wood floors in this price range - soooo much nicer than grimy carpet. We would stay here again.Genuine Hotels.com guest review
"made our sight seeing very convenient"
With the short time we had to spend it was just the right place to be able to see what we wanted to see. ThanksGenuine Hotels.com guest review
"Anniversary getaway to remember"
My husband and I were very impressed with this hotel the room we were in had an Amazing view and was very roomy and very well insulated. I loved the separate sitting area and that the room had 2 LCD T.V.'s. The bed was really comfortable. Staff was amazing and very helpful and friendly. I'm definitely staying here again. PS. Walked the whole day this […] place is in a great location :) Read moreGenuine Hotels.com guest review
The week in San Antonio and the Indigo Downtown Alamo was very good. The rooms were a little small, but there is so much to do in San Antonio that you do not spend much time in your room. The workout facilities were good. The staff was helpful and friendly. The only drawback is the parking fees. It seems overpriced.Genuine Expedia guest review
"cheaper hotels offer more"
I think the hotel was good. but I felt there wasn't enough stuff for what I paid. like some cheaper hotels had free breakfast and u could order movies on demand. here there was just cable tvGenuine Expedia guest review
"1 night stay"
Room was small but confy, floor was very dirty. Great location across from Alamo. Front desk staff was great, bar staff need to be replaced, service industry not for them. Water pours out of shower glass door not designed right, very messy, love the nostalgia of the hotel.Genuine Hotels.com guest review
"Excellent hotel, great location"
Only two complaints and they're really minor... was hoping for an early check-in, but they stood relatively fast to the 3 PM check-in (our room was ready at 2:30). They stored our suitcases for 4 hours while we wandered until the room was ready. On one night, room wasn't cleaned after we came back from a day of sightseeing about 7 PM. About 7:15, housekeeping […] knocked on the door asking if we wanted service. Why wouldn't I want clean glasses, towels and the bed made? We were heading out to dinner anyway so it wasn't that big a deal. Maybe they were short staffed because it was between Christmas and New Year's. Extremely nice people at the front desk. Would definitely recommend to anyone traveling without a car. You can walk to just about anything and the pick-up point for tours is right down the block. Read moreGenuine Expedia guest review
"Downtown Riverwalk -Alamo area"
We got off on the wrong foot because we had to wait for 3 hours before being able to check in. The gentleman at the front desk was nice, but kept stalling and telling us 15 more minutes. He comped an appetizer, but we didn't use it and then also gave us a free breakfast for our trouble. The breakfast buffet was a little lackluster also. The chafing […] dishes were empty most of the time. The staff was friendly and tried to be accomodating, but I am really not sure what the problem was. The Alamo Bowl was that weekend also, so not sure if they overbooked or something. They should have just said that and found us another room in town. Overall the hotel room was comfortable and had what we needed, but the inconvenience of not being able to check in on time put a damper on what should have been a really nice trip. Read moreGenuine Expedia guest review
"Cool art deco hotel, great location"
I booked this room on Expedia and read the reviews afterwards. I was a little anxious. Our room wasn't ready when we arrived around 6:30 PM due to a housekeeping issue, but we were given free stuff in the bar while we waited. The room still wasn't ready when we got upstairs after being told that it was ready. We had to sit and wait a while longer in […] the hallway. The housekeepers' banter was entertaining at least. We were pleasantly surprised when we finally entered the room. It was beautiful and much larger than we expected after reading all the negative reviews about room size at this hotel. Reminded my boyfriend, a retired NFL player, of hotels he had stayed in in New York City. We had a great weekend and loved the location. Read moreGenuine Expedia guest review
"I could be better"
We stayed here for the second time and quality has gone down a little. Location is still premium but everything else is average. Service is also worse than last year in most aspects like front desk, vallet parking, cleaning services(they don't clean the rooms till late in the day), you name it. Next time we will pay a little extra and stay somewhere […] else. Somehow the staff seem to think this is the Luxor or something and... It's definitely priced reasonably for the location Read moreGenuine Hotels.com guest review
"Great place to stay"
This hotel was great. The staff was very friendly. The room was very quaint and modern. The bed was comfy. The location to downtown attractions was perfect! We walked everywhere. There's no need for a cab or to drive. This was a great spot.Genuine Hotels.com guest review
"Hotel Indigo was wonderful."
We enjoyed everything about our stay. Rooms were nice and the staff was very friendly.Genuine Expedia guest review
"Great hotel by the riverwalk."
Amazing hotel a short walk to the riverwalk. Extremely friendly staff and great atmosphere. Overall, our stay was one to remember.Genuine Expedia guest review
Comfortable. Close to all the the good stuff ( fun/and business ). Clean room. Excellent staff and speedy service. DISAPPOINTMENTS: no fridge and microwave.Genuine Hotels.com guest review
heater made a loud noise when it came on and while it was on and the phone keep on blinking even if there weren't any massages it was annoying. we stayed there before and the stay was very pleasant and peaceful no loud noises coming from AC.Genuine Expedia guest review
Staff were excellent! Location is great! Room was very nice! Wish we could have stayed longer!Genuine Hotels.com guest review
"Good location, so-so hotel"
Hotel was ok but not great, probably a decent value for the price. Biggest complaint was AC - noisy unit that didn't cool well and little dehumidification. Also rooms weren't cleaned until after 5 pm. Very average stayGenuine Expedia guest review
Great locationGenuine Hotels.com guest review
We have now stayed in three hotels around the river walk and this is our favorite. The hotel is older, but it is a stones throw from the Alamo and River walk. We did have an issue with the bed support being broken but they fixed it the next day and the mattresses were very comfortable. Another thing that caught us off guard is that they only have valet […] parking for 25 per day, plus tips. Despite those things, the hotels locations is AWESOME and everyone was nice and friendly. Read moreGenuine Expedia guest review
Wasn't quite what I had expected. The room was very small, and the heating system was so loud I couldn't sleep! Also, I splurged on room service, but was disappointed. Dry meat, huge portion, but not satisfying.Genuine Hotels.com guest review
"Nice hotel in perfect spot"
We had a great time and a nice comfortable stay, hotel was in perfect location for what we need! Beginning with the valet gentlemen so nice friendly and helpful, Front desk was very friendly as well, the manager greeted us and also very friendly!!Genuine Expedia guest review
The only inconveniance was in not having a designated smoking area.Genuine Expedia guest review
the room was very comforting..... I have no complaints, it is a unique hotel. I stay at this hotel every time I am in San Antonio for work. very close to all the fun activities.Genuine Hotels.com guest review
"Remember the Alamo!"
This hotel really exceeded my expectations. the service was terrific and prompt. I could see the Alamo from the hotel, adn the location was actually closer to the Riverwalk than the other hotel by the same company. it was a great value and i'd definitely stay here again.Genuine Hotels.com guest review
Clean comfortable friendly staff can't beat locationGenuine Expedia guest review
"Great Staff with Hotel that has Character"
We were in San Antonio for a one night stay. We had three rooms. All three rooms were very clean. All three were different sizes. The smallest rooms are small, but most of the rooms in this hotel are spacious. The location is right across from the Alamo and two blocks from the Riverwalk. The staff was very friendly and helpful. We would definitely go […] back to this hotel again. Read moreGenuine Expedia guest review
"Historic building, great location"
Enjoyed our stay at Indigo-Alamo. Historic building was beautiful and located across from Alamo and right near Riverwalk entrance. Room was very small but exceptionally clean, with wood floors and stand up shower. Bed was wonderful, slept great. Will stay there again when visiting.Genuine Hotels.com guest review
"Great Hotel off the Riverwalk"
This was my 4th time to visit the Riverwalk and have stayed at different hotels each time. I liked the location because it wasn't directly on the Riverwalk but was only a short walk. The front desk was very nice and we got into our room immediately. I read from the reviews that the rooms were small, so that was expected. It was very clean and I liked […] the old building feel. I have stayed at a Hotel Indigo before, it was a little different but we visited the bottom floor and found the loud colors and large photo walls. We stayed 2 nights and late check out was available since our flight didn't leave until 3:00pm. We ended up checking out and leaving our luggage with the front desk, who put it in a locked room. We appreciated that! She also called us a taxi for pick up at 1:30pm so it was nice not having to worry about that as well. We felt very taken care of! Thank you for your hospitality! Read moreGenuine Expedia guest review
Nice hotel right in the downtown area, across from the Alamo, walking distance from Riverwalk.Genuine Expedia guest review
"within walking distance to riverwalk"
Hotel was great with great service. Loved the hotel...everything except the very small rooms. Everything else made up for the small rooms though!!Genuine Hotels.com guest review
"incredible staff and great location"
The staff was great and the location was unbeatable. Located directly next to the Alamo and only a couple of blocks from the Riverwalk, you couldn't ask for too much more. There were a couple of downsides though... The air conditioning in the rooms is INCREDIBLY loud and ours leaked onto the foot of the bed every time it was running. Only the even floors […] (2,4,6,8) carry ice and vending machines, and the vending machines only have soda. Not a huge deal but sometimes you want a snack and don't want to travel to another floor, not to mention down the street to a convenient store. Lastly it's very frustrating to pay for parking when staying at a hotel. I'm at a hotel because I'm out of town, I obviously need somewhere to park and charging me for valet seems to be a little over the top. So for the rate, it's a very nice hotel. The only problems that we had are the ones listed above. As long as you're not driving and don't care for too many amenities then this is the place to be! Read moreGenuine Hotels.com guest review
Cool hotel in a historic building. They did a great job of combining old with new. Everything about this hotel is great but the way they have the AC for each room setup is HORRIBLE. It kicks on every 20 - 30 minutes and actually sounds like somebody just walked in your room and started vacuuming. I got zero sleep because of this. The front desk acknowledge […] the problem and tell you to set the AC to low. This only means you have to listed to the vacuum sound constantly instead of off and on. Read moreGenuine Hotels.com guest review
"Great weekend get away hotel"
My wife and I went to S/A for the weekend and wanted a place very close to the River Walk tourists seen. This was the perfect place to stay at. We really enjoyed our stay. The room was very nice and clean and well modernized for being such an old building. The only real problem we had with the room was that the a/c unit was a little loud when it would […] turn on. Our first night in town was kind of a damper due to rain and a lot the local bars were pretty dead so we stayed in and had a few drinks at the hotel bar. The bartender was very friendly and the drinks were very good. My wife and I really had a very nice weekend and staying here was well worth it. Read moreGenuine Expedia guest review
"WEEKEND GET AWAY"
Well the location could not be beat . The customer service was very good every one was very friendly , expect at breakfast we had to ask 3 times to get a fork and for something to drink other than that it was very good. The room was very small it looks alot bigger bigger in the pictures was a little disappointed about that and the air conditioner was […] very loud we woke up every time it came on. Read moreGenuine Hotels.com guest review
"Charming hotel next to the Alamo"
Charming hotel makes for a unique experience in downtown. Bed was comfortable, bath was well appointed. Room was small but understandable for the old style building. One drawback because it is an old building is the solid floors in the hallways makes them quite noisy, enough to wake you up if you sleep lightly. Our bath door did not close properly,loose […] hinges, the staff should have caught that before letting someone settle in the room. But still a nice experience and would recommend others to give it a try. Read moreGenuine Expedia guest review
"Nice style, but needs cleaning"
Drawers needed to be cleaned thoroughly - dirt and hair visible. Floors needed a good cleaning too.Genuine Expedia guest review
"we had a great time... definitely will be back"
we thought we were going to have to take a taxi around, but we walked everywhere! this hotel is in the perfect location and close to everything. the room was really nice and the bed was sooo comfortable! the hotel staff was so nice and very accommodating. we will definitely stay here again!Genuine Expedia guest review
"Close to the Alamo"
It was the perfect location to show our friends from California the charm of San Antonio and all there is to see there.Genuine Hotels.com guest review
Quality of service Hotel amenities Hotel locationGenuine Hotels.com guest review
"close, but not too close"
the room was spacious, comfortable and had really cool decor. great view of the alamo. close enough to the riverwalk to make it easily and quickly accessible, but not so close that we had to deal with outside noise all night. room service was fast, the food was ok, prices not too bad.Genuine Hotels.com guest review
""Small room, loud A/C""
The room was very clean, however the A/C was extremely loud! The queen room is very small!!! The hallways looked creepy!!! Didn't hear or see anything! But I heard the building is haunted!!! Breakfast was good, but overpriced!! The parking fee is ridicioulous!! other than that the location was awesome!!Genuine Hotels.com guest review
"Nice hotel in downtown San Antonio away from crowd"
Hotel staff accommodated us when we requested an early check-in which allowed us to get to our sports venue on time.Genuine Expedia guest review
"Great hotel near the river walk."
Easy check in and out. Very nice staff and they were more than willing to give us direction on things to do.Genuine Expedia guest review
"Loved the character - hated the noise!"
I would have given this hotel a top rating if it wasn't for the noisy air conditioner. I loved this old building - loved how they kept the original character of the offices. The hallway floors have the original tiles and the rooms have the original oak panel floors and huge, thick, golden-oak doors. The old water fountain basins and cast-iron mail slots […] on every floor also take you back in time. The room was modern and pretty - a mix of old and new with all the original oak trim and floor. Our room was on the 8th floor and it was so quiet it seemed we were the only living things in the entire building UNTIL the air conditioner cycled on. It sounded more like a commercial vacuum cleaner! So LOUD! Even though the beds were very comfy and things were deliciously quiet for a hotel, we were woken up every time the unit cycled on! The room was clean but our glasses still had lipstick marks and a pillowcase had several fresh makeup stains. Can't beat the view (looks right over the Alamo) and location - walking distance to many popular downtown destinations. Read moreGenuine Hotels.com guest review
"Boutique hotel in S.A."
It reminded us of the hotel we stayed at in Paris two years ago! We were pleasantly surprised to wake us to the quiet of a Sunday morning! We anticipated it would be noisy since we were right smack downtown!Genuine Expedia guest review
"Indigo - Downtown"
It was a wonderful hotel-historic and remodeled to beauty and comfort. It was close to the River Walk and to the Alamo. Staff was terrific and helpful. The valet service for our car was convenient. Everything about our room was comfortable! We would stay there anytime we have business and or vacation in San Antonio.Genuine Expedia guest review
"Great view, Beautiful room"
The room was bright and nicely decorated. The split bathroom layout made it easy for everyone to be able to shower and get ready and use the facilities all at once - a nice bonus for a family of 4. The view was amazing; we were right across from the Alamo and the Alamo plaza, and could see everything wonderfully. Room number 812 is a must! The only […] problem we had was that the air conditioner in the room was very loud when it kicked on and would startle you awake when it shut back off. However, we did not report it as we were only there for the night and two days. If you were staying longer, it would've been a problem if it couldn't be fixed. Read moreGenuine Hotels.com guest review
"Great Stay and Great Hotel"
I came to San Antonio for just a one night stay with friends to see a play at the Majestic Theatre. With the exception of sleeping, I was only in the room for an hour or two (check in, get dressed before we went out, showering, and packing up to check out the next day). I am not one of those people who pick a hotel room because I plan on living in the […] place for 22 hours a day. With that said, I absolutely loved the hotel. The entire staff, from the valet to the front desk employee was very welcoming and friendly upon my arrival, and the food on the first floor bistro smelled fantastic. If we didn’t already have dinner plans before the theatre, I would have opted to stay in the hotel to eat. The room itself was small, but what do you expect from a building built in the early 1900? Other than being small, the room and the hotel itself was well maintained and is very modern and contemporarily decorated with accents of an old building, such as the refinished, original hard wood floors. The bed was very comfortable and the shower was amazing. My only complaint about the room would be the AC was ridiculously loud. The hotel is not quite in the heart of downtown near the hustle and bustle, but it is very generously located right across the street from the Alamo and was only a 5 minute walk from the main River Walk/downtown scene and about a 2 minute walk from an entrance to the river walk by the Ripley’s Museum. I would definitely stay here again and highly recommend it. . Read moreGenuine Hotels.com guest review
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