"small small small"
While our stay was brief i was not impressed with the room layout and size. It was an awkward space, where the corner of the bed was only about a foot or so from the other corner of a closet where we should've been able to place our clothes, luckily for us we only had one carry-on luggage between my girlfriend, but I felt particularly sorry for a newly […] checked-in couple we ran into at the elevator who had two check-in bags each. The shower stall leaked a ton of water out onto the floor, huge empty space inside the bathroom apparently for no reason.This places tries so hard to be more than it is, but at the end of the day it really doesn't deserve to be a 3-stars. The staff was friendly, but valet parking is a joke since they have to park four blocks away and takes a while for them to get it. Read moreGenuine Hotels.com guest review
"Wonderfully close to downtown SA attractions"
Hotel Indigo Downtown San Antonio --The hotel Valets, the first to greet you, are friendly, helpful, and welcome you with big smiles! Be sure to tip these guys! They're ready to help you and they work round the clock at this hotel... The hotel itself is an older refurbished historic building, hence, the rooms, (3 different times we've stayed here, on […] different floors), are small... Good news is we didn't come to SA to stay in a room all day long. We came to visit the historic downtown area. So, if you can be comfy in a small "cozy" room, (some might call it too close for comfort), then this is the place to stay. Read moreGenuine Hotels.com guest review
"Well-preserved historic hotel next to the Alamo!"
I loved this hotel! The room was clean, comfy, and the proximity to the river walk and Alamo was great! Plus, it was cheaper than most of the other hotels in the area. I loved the historical touches like the old time elevator doors in the lobby. The front desk even called to check on us! I will definitely stay here again.Genuine Expedia guest review
Great location! Will stay at Hotel Indigo Alamo from now on when I visit San Antonio!Genuine Hotels.com guest review
Hotel has great charm, clean rooms, comfy bed, great staff. Room was just really, really small, a little cramp, other than a small room had a great time.Genuine Expedia guest review
"I loved this hotel!"
It's so nice I loved everything about this hotel & it's very close to the Riverwalk!Genuine Expedia guest review
"Service was absolute......period"
The service was outstanding and I would recommend this hotel to anyone any where any time. Thanks to the entire staffing.Genuine Hotels.com guest review
"Cool location, loud A/C"
The air conditioning was so loud it kept us awake all night.. It sounded like a jet engine. We told the front desk when were checking out and the lady said "yeah, we get complaints about that ALL the time but the bldg is 104 years old so there's nothing we can do". We will not be staying here again or anything close to it.Genuine Hotels.com guest review
The location was excellent and the room was very clean and modern. My only complaint is that the service in the restaurant was very slow during breakfast. I suggest eating somewhere else.Genuine Expedia guest review
Fan in room was too noisyGenuine Hotels.com guest review
Beds were probably best I've slept on in a hotel...valet is a complete rip-off at $25 (and due to the slow service - had to wait 20+ mins. both times)Genuine Hotels.com guest review
"Better properties available"
This is an old office building converted into a boutique hotel. Unfortunately, the lack of carpeting and abundance of wood, tile, and marble make it very loud. We checked in at 3:30 and were told the only clean room available was on the second floor. We weren't told it was right above a bar/lounge with a live band. While checking in, the tile floor […] around the front desk was being mopped (along with my shoes). We were also almost hit by the 'caution: wet floor' sign being swung about by the guy doing the mopping. Usually properties affiliated with the Intercontinental Group are held to certain standards and an expected level of professionalism. Clearly, this is not the case here. I strongly recommend potential guests look elsewhere for accommodations. Read moreGenuine Hotels.com guest review
"clean hotel and friendly staff"
This was a great hotel would definitely stay again. We were very impressed on how clean everything was. The only down fall was they didn't have a mini-fridge to keep our leftovers in!Genuine Hotels.com guest review
"Good value for the location; charming hotel"
I love Hotel Indigo. Have yet to stay in one I didnt like. however, you must be ok with very, very small rooms and old hotels. Because that is exactly what this one is. Very clean, comfortable, classy, but NOT new. I love the character of the place and the location is GREAT. Close to many things downtown and easy to get to the highways. Valet parking […] only - $25 but they are very attentive. We had a little trouble in the evening - the front desk attentdant was on the phone all night and chose not to do her job, but otherwise I recommend. Read moreGenuine Hotels.com guest review
I paid $139.00 a night, and although it was pricey for me, the service and location (right next to the Alamo, Rivercenter Mall and Riverwalk) was worth it. The room I stayed in was one with a queen sized bed. The room was like a regular bedroom sized -- kind of small, but CUTE. Attached is a bathroom with a stand up shower. I think the hotel use to […] be a hospital-- the room designed is set up in such a way. The staff is very friendly :). I took the shuttle from the airport to the hotel and as soon as I arrived, a valet was there to greet me and help me with my luggage. (Oh, did I mention, there is valet parking!) I love the bright colors and design-- it's very modern and upscale. The restaurant under the hotel is very convenient too. I would stay here again. Read moreGenuine Expedia guest review
Clean Rooms. Service was excellant. Location was perfectGenuine Hotels.com guest review
It was a very nice hotel, but it not for those who want to be away from children and tourist traps. Probably my biggest complaint was the lack of a decent bar/restaurant in the area. Basically dives and chain bars. However, the price is good, its clean, and easy to get around from.Genuine Hotels.com guest review
"Within walking distance to everything"
Enjoyed the stay.Genuine Hotels.com guest review
Location was great! Rooms very updated, but not big enough..Genuine Hotels.com guest review
Had a great time. The room was a little small but elegant.Genuine Hotels.com guest review
"Great Location For Price, Noisy Room."
(Positives) Great Location, Nice/Clean Rooms, Reasonable Pricing and Hotel Staff Is Knowledgeable & Helpful. (Negatives) Small Rooms, Loud Hallway Due To Original Floors and Extremely Loud A/C Unit In Room............ The first room we were in, it was just way to loud and the worst was the ratteling noises it made while it was on. The hotel staff was […] accomodating and moved us into another room. When the A/C comes on, it was still like a fighter jet taking off the run way but the ratteling was gone. You eventually get use to the A/C coming on. Read moreGenuine Hotels.com guest review
This was our first time to stay at this hotel, enjoyed the location, and yes we will be staying here again!Genuine Hotels.com guest review
"Close to all the good stuff"
I was thankful for the awesome valet service as parking in this area is scarce. The front desk people were awesome and the location is ideal as the Alamo is right across the street. The room was very clean with good amenities. I will stay there again in the future.Genuine Hotels.com guest review
"Great place! Highly recommended"
I thought this hotel was awesome. I stayed there for 6 nights for a conference and the location was stellar and the rooms were quite nice, especially for the extremely competitive price! Moreover, there was a *fire* nearby the hotel at 3am my last night there and they had to evacuate the entire hotel to somewhere nearby while we waited for the firefighters […] to figure out what was wrong. The staff/firefighters/everyone handled it quite well. The next day when I checked out, they didn't even bat an eye or say a word when I checked out really late (i'm sure i wasn't the only one, but i slept through when I ought to have asked for a late check-out.. Anyways, awesome hotel!!! I guess I should comment on one thing - those elevators are misprogrammed or something.. they take forever to do their thing. Read moreGenuine Hotels.com guest review
"Great historic hotel"
Very nice hotel. Used to be an old office building so lobby has original elevator doors and tile floor. Hallways are stone floors. Rooms have hardwood floors and flat screen TV. Rooms are decorated in a sleek modern way. Free wifi. Is across the street from the Alamo and near to the Convention Center. Staff was very friendly and restaurant for breakfast […] very tasty. Read moreGenuine Hotels.com guest review
My family of 6 rented two rooms during a stay in February 2013. The location couldn't be beat as it is right across from The Alamo and very close to the river walk. The hotel was easy to find with valet parking. The rooms were very clean and comfortable. The restaurant offerred a very yummy breakfast. My only complaint (why I rated it a 4 for comfort) […] was there was a loud consistent noise during the second night (sounded like a very loud toilet running all night) which kept some of us awake. I mentioned it in the morning to the front desk and the staff took notes on the issue and seemed concerned. I am sure the problem was going to be addressed and I wouldn't hesitate to stay there again. Read moreGenuine Hotels.com guest review
"TMEA trip Feb. 2013"
Pleasant room and staff. Was very convenient for the purposes of our stay in San Antonio. My friend lost her phone in the car which was hard to find. The valet was very helpful in finding it for us when we called the phone to help locate it.Genuine Expedia guest review
At check in we were greated by a sweet young lady at the check in counter. Her smile and cheerful attitude put is in a great mood and kick started our amazing wknd. Not only was she really cool, but she also gave us an upgrade at no additional charge. We had the best room in the place. Great views of the Alamo and a super comfy huge bed! We couldnt […] have asked for more. Had a great experience thank you, whatever your name is. :) Read moreGenuine Hotels.com guest review
"Hotel Indigo Downtown Alamo"
This was a very nice hotel just on the corner from the Alamo. The place was very nice and the service was awesome. We were very close to the River Walk and not a very far walk from the Convention Center. I loved the food and staff down in the cafe. The rooms were a little small but I did not mind that at all plus they free wifi for our us. I plan on […] staying at Hotel Indigo any time I visit San Antonio. Read moreGenuine Hotels.com guest review
Staff was extremely nice upon the checkin/out and helpful with directions. Room was neat and clean. Definitely would stay here again.Genuine Hotels.com guest review
"Close to Everything in San Antonio"
Excellent hotel to stay right downtown San Antonio. Quick walk to the River Walk and Alamo. Nice restaurant/bar in hotel makes it convenient. Highly recommend to travelers or families.Genuine Expedia guest review
"there are other options for less"
Rooms were very small. Of Course each room was different however my room had a very small bathroom. You could not turn around in the bathroom or change clothes. The tile was molding and it was generally dirty. The staff at the front desk were not very friendly. I signed for a paper to be at my room each morning however i never received one. Not up to […] the standards of other boutique hotels i have stayed in. Read moreGenuine Expedia guest review
"Very close to concert site of concert at Majestic"
Very clean and cozy room. The hotel is very nostolgic and historical. Location of hotel is perfect for access to main sites downtown. We came for a concert at the Majestic Theatre and walked to site right around the corner.Genuine Hotels.com guest review
"Great location good value"
The location was fantastic and the decor was unique. The restaurant was not very good, and while the rooms were clean, house keeping skipped our room twice during a 5 night stay. While it was not necessary to have new sheets every, fresh towels and trash collection would have been nice. Also, any items left behind are lost forever, so take a good look […] around before leaving the hotel! Read moreGenuine Hotels.com guest review
"Comfortable and cheap"
Stayed at this hotel for a conference at the convention center. The hotel is directly across the street from the Alamo and about 3-4 blocks from the convention center. the stops for tour buses are about 2 blocks away. Riverwalk is about 2-3 blocks away. The hotel is pretty clean. Older looking building that looks like it use to be an office building. […] I stayed in a two queen bed room. Pretty clean. There were some scuff marks on the walls. One thing I did not like about the room was that the bathroom sink was outside of the bathroom. Instead of a bathtub we had a standing shower. The restaurant downstairs was ok. The food was average. Not many people eat there. Pretty quiet at night. Read moreGenuine Expedia guest review
"Nice hotel. Great location!"
Friendly staff, amazing location right across from the alamo. Room was kind of small, but didnt spend too much time in there anyways. Will stay there again!Genuine Hotels.com guest review
The hotel overall was descent for the price. As far as location to the Alamo and riverwalk it was great. The beds were a little on the hard side and thank goodness we brought pillows because they were extra firm and oddly shaped. But I suppose things like that are personal preference. In our room there was only a stand up shower, no bath. Which for […] me is fine but my wife likes to soak in the tub after a long day. Read moreGenuine Hotels.com guest review
"Hotel Indigo - Alamo"
The hotel was good for the rate, but they should consider offering breakfast and reasonable parking. Location & access were perfect.Genuine Hotels.com guest review
Very nice hotel, close to everything we wanted to see!Genuine Hotels.com guest review
"Great Location and Value"
Location? From our room we had a view of the front of the Alamo and we were only a couple of blocks from the Riverwalk. What more could you ask for? Good Value? Definitely. Rooms? Clean, but small. Ambiance? A little odd since it is a remodeled office building with marble hallways. These can loudly echo anyone’s talking late at night. Parking? Only […] expensive valet. You can park for a 12-hour day in the adjacent lot for $10 and on the streets for free after 6pm. Overall? Great choice. Read moreGenuine Hotels.com guest review
Our room with 2-queen beds was a bit small for 4-people. The location was great and the price was very good. We parked in the lot next door for $10/day, but there are no in/out priveleges. Their computers worked well and the restaurant was fine for breakfast.Genuine Expedia guest review
"Historic, quiet and comfortable! A great escape!"
Definitely include the breakfast! The Texas waffle was great! The corner rooms are a nice size and the building is historic with great character. Perfect downtown location! Super quiet too!Genuine Expedia guest review
"Indigo is a go"
Cute room, great bathroom and shower, comfy bed, great location..we could walk to the Alamo and the River Walk. Free WiFi!! Would have been nice to have a small refrigerator and micro wave. Coffee pot was provided, but even when I asked for creamer, I was not given any. Unfortunately I had to get dressed and buy coffee (with cream) downstairs in the […] the little restaurant..then take it back upstairs.... but,it was very good coffee and not too pricey. We would stay her again. Read moreGenuine Hotels.com guest review
Great location near everything in downtown San Antonio!Genuine Hotels.com guest review
"Keep looking, you can find better."
Absolutely no parking, unless you plan on spending the 25 a night on valet. Customer service was lacking, front desk attendant did not mention the fee that would be applied to the credit card that can take up to 30 days to be refunded. rooms were relatively small and unless you get a spot on the south corner of the building, the view from the room is […] awful. No complimentary breakfast. The only thing this hotel has going for it is where it's located, and even that is pretty inconvenient, right on a one way street. Overall there are better options for your money. Read moreGenuine Expedia guest review
"Hotel Indigo, San Antonio"
I used the Hotel Indigo to get a little sleep between trains which changed in the middle of the night in San Antonio on the way to another destination. I requested an early wake-up call from staff, and that happened followed with a second wake-up call to make sure I made it to the train station. Staff also called me a taxi to take me to the train station […] at checkout time. When asked, they provided historical information about the hotel which I found very interesting. I got some sleep on my layover, and accomplished what I set out to do. There are two Hotel Indigos in downtown San Antonio. Luckily I mentioned to my cab driver I was going to the one near the Alamo. Apparently there is also a Hotel Indigo on the Riverwalk--both hotels downtown. Read moreGenuine Hotels.com guest review
"Not as expected"
Booked 4 nights based on reviews and pictures. The actual room was much, much smaller than we anticipated. The queen size bed nearly filled the entire space. The bathroom was too tiny to accomodate the sink, which was located in the bedroom itself. We took one look and immediately re-booked our stay at another hotel. Compliments to the hotel staff. […] They cancelled the reservation without comment and did not charge us for anything. The room appeared clean. It was nicely decorated ("Charming"). It was just too small for our comfort. Read moreGenuine Hotels.com guest review
"Absoloutly over rated"
It was just ok. Absoloutly over rated. Very noisy rooms with thin walls. Ppl were having party in the corridor for the whole night and nobody came to give them a notice. Do not waste ur money in this place.Genuine Expedia guest review
"Hotel indigo San antonio"
I was very impressed by the staff and the friendliness. We went for the Alamo bowl. The staff gave us directions to walk and it was so non hassle for a big city to walk to the Alamodome from your hotel.Genuine Expedia guest review
Had a great stay with you guys, would recommend you and will be back!Genuine Hotels.com guest review
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