"Great deal on convenient clean location"
It was a large comfortable room, very clean, and even had a kitchenette. My only complaint was a lack of TV stations and very old TV. However, somebody had left a novel and I enjoyed that. Another issue was that the website offered a choice of a smoking room. I selected that but my room had a sign saying "NON-SMOKING". If smoking is not ever available […] I would prefer that be stated up front in the website. The location was ideal for my visit to the Stanford Clinic. Read moreGenuine Expedia guest review
"Disappointing -- take your own towels!"
This hotel was very disappointing. From the pictures, the rooms looked attractive, clean, and new. This is not the case. The room I stayed in was an old, one-bedroom studio with a separate kitchen and bathroom. The side of the bed was damaged; plugs on the walls were cracked ; the tub was dirty; the towels had stains on them. The furniture and carpets […] were dirty, old, and faded. A few of the chairs had burned holes from cigarettes in them; the couches had stains on them. The bar holding the curtains in my room were broken. The room had a musky smell, and the internet connection wasn't great. The room itself is not well-insulated, and I was pretty cold at nights when I slept. (Granted, I did not use the heater in the room. So, I'm not sure if that was in working order or not.) Situated on El Camino Real right next to the Caltrans train line, the room was also very, very loud. I spent 4 nights there, and the only night I was able to sleep was the first after a very tiring and long day of travelling. Despite this, I will say that the staff was very nice. The fridge and microwave were also pretty clean, and I could use them with no problems. For the price, I thought the place was decent. As I am not too fussy, the place did the job for me. I wouldn't recommend it to anyone who might be in Palo Alto to tour the city, or to anyone who might be fussy. If you don't want to spend too much money and decide to stay here, I would recommend that you bring your own towels. Read moreGenuine Expedia guest review
"Dont stay here."
The hotel was in dreadful repair. Mold growing on the baseboards. The window openers were all broken. You couldn't close the windows once they were open. We walked into an 90 degree room that would not cool down despite the rinky dink cooler they had. We could not sleep because the room was too hot.Genuine Expedia guest review
im not going to lie I was scared at first when I seen the hotle! but the staff was great and when we went inside the room I was pleasantly surprised! it was like having your own lil apartment! it was great so u could make your own food, and u didnt feel like a hotel! we would definitely stay stay there again!Genuine Expedia guest review
"The REVOS experience"
When I first walked in the room smelled of urine and chlorine. We had to open out windows and also out the curling fan on full blast to expel all the odor. Opening the restroom window and shutting the door helped a bit.Genuine Expedia guest review
"needed a place close to medical center"
It was close we also needed a reasonable price. This proved completely uncomfortable for my daughter. We were guaranteed a wheelchair none was provided. We were told there would be 2 queen size beds. There was only one. The heater was unworkable My daughter was uncomfortable all night. I did phone and cancel that night for the next day.Genuine Expedia guest review
I stayed one night with my niece and two four year olds. At first they put us in a room with wrong size beds but promptly moved us to another room. I liked the old style feel of the rooms and the room was bright with plenty of space. Parking was horrible with only five spots for the whole hotel. I suspected that our bedding wasn't changed since our […] pillow cases were dirty. My niece left her hair straightner in the room and after calling to confirm it was there we went back to pick it up. It had somehow dissappeared. I would request new bedding right away if you choose to stay here. Read moreGenuine Hotels.com guest review
"Worst place I've ever stayed"
If you're looking for spacious and don't care about clean, then this place is for you. It was huge (way more than I needed). I pulled back the sheets on each bed to decide which one was the least of the evils...I picked the one that didn't have hair on the sheets. The room smelled musty...every sitting surface looked filthy, the room smelled musty, […] the parking lot was terrible (not sure how the Suburban next to me even got into the parking lot, let alone parked). The shower still had the soap and shampoo that had been USED by the prior guests in it. The pictures online make this place look way better than it is. I'd never stay here again and have learned my lesson on booking my room at the Stanford Guest House (much nicer) months in advance. Read moreGenuine Expedia guest review
"Worst hotel I've ever been to"
I had to leave without spending the night. The only window that opened was three feet away from a busy highway with exhaust fumes coming in. The sheets were dirty nad there was no mattress comver. There was garbage left in the kitchenGenuine Expedia guest review
Although it's conveniently close to Stanford it is not worth staying here. Parking is not abundant. There were black streaks on the pillows and cigarette burns on the comforters. There were screws holding the door mechanism together, we did not feel safe. So we left and stayed elsewhere.Genuine Hotels.com guest review
"Noisy, dirty but relatively cheap for its location"
Lots of hair on the bed. The AC was noisy. You can hear everything going on on the streets. No elevator. No staff working in the morning. No breakfast! Price is good for the location. Took me 5 mins to walk to Stanford shopping center, 20 mins to Stanford hospital. Stay here only if you're on a tight budget, have to stay near Stanford, and dont mind […] hair on the bed. Bring ear plugs! Read moreGenuine Hotels.com guest review
"Look Closer-There's a lot to like"
If you look past the initial impression of a small motel that hasn't been upgraded in several years, you'll find a quiet, convenient and comfortable place with very helpful and friendly staff. It is close to Stanford and the Menlo Park downtown, on El Camino. EC traffic noise is very noticeable for the units right on the street. I was booked for two […] nights, and extended my stay three more nights because of the price/convenience of the Stanford Inn. Read moreGenuine Expedia guest review
"Avoid this hotel"
I arrived late and alone at this hotel and was displeased with everything from the potholes in their parking lot to the footprint on my pillow case. Staff greeted me with a key and informed me that the lights did not work and acted put out when I said that was not acceptable. While I was out buying a sheet set and blanket they did restore the lighting […] for me. I avoided the dirty linen by laying a king size sheet over the bed and using purchased blankets. The result was an unmade bed...which interestingly enough is exactly how I found it (foot print on the pillow case and all) when I stayed at the same hotel two nights later (I had pre-paid, and there is a 3 day cancellation policy). There are also NO security locks and I spent two very insecure and uncomfortable nights here. Read moreGenuine Expedia guest review
"Within Walking Distance to A Lot"
The room was large and had a nice sized little kitchen with a mini fridge, coffee pot, full stove and microwave. There was a four chair dinning area. Both beds were queen sized. It was a five min walk from the mall and several very tasty cafes. My only complaint was the room was cleaned one time in the four days I was there. Also, there was never anyone […] at the front desk. The only time I saw someone there, was when I had to ring the bell to check in. Over all the stay was a pleasant. It's location to shopping, food, University Ave, and CalTrans was a HUGE plus. I would book this hotel again. Read moreGenuine Expedia guest review
"Good hotel for a reasonable price"
The hotel's greatest strength is its location and the price. The room I stayed had nice furniture and was clean and spacious, complete with a small kitchen and dining area. The kitchen was fully-equipped with a microwave oven, fridge and utensils (drinking glasses, plates, etc). My room faced the street, but it was not noisy -- I was able to sleep very […] well at night. Housecleaning came everyday to make the bed, change the towels and clean the room. The only thing that bothered me was the leaking faucet in the bathroom. The bathroom was fine: the toilet, shower all worked well (and there was even complimentary shampoo bottles and soap), but it would benefit from an upgrade. Overall, I recommend it to travellers who want to stay close to Stanford (the Stanford Shopping Mall is a 5-minute walk away) and want a comfortable, clean room (with kitchen) at a reasonable price. Read moreGenuine Expedia guest review
"Place to crash"
Clean but very run down. You hear every noise when someone goes up the stairs or walks above your floor. No noise insulation. No real hotel office just a window. Did not feel professional.Genuine Expedia guest review
"Eh, it was okay..."
It's a mix of the hotel in "My Cousin Vinny" and Bruce Willis' hotel in "Pulp Fiction". They cleaned the hotel every day but just not as thoroughly as what I'm used to and they changed the towels with clean ones every day. Overall, it was just okay. It's REALLY cheap but amazing location.Genuine Hotels.com guest review
"Black mold in clg in shower.. worst hotel ever!"
The manager was friendly and helpful. The room was advertised as having a kitchen..no kitchen. Unsafe as the front door had daylight and a big gap. paint peeling... very noisy.. the guy next door was snooring and it felt like he was in my room! I stay in Menlo Park/Atherton often but will not stay here again!Genuine Hotels.com guest review
"Worst hotel everywhere"
Good location but the hotel is like a dump. No breakfast or service of any kind.Genuine Expedia guest review
"not the best hotel at all"
the hotel was so old there was no parking and Stanford called and left a message for us and the office didn't tell us about it. We wouldn't even take a shower it looked so bad. The room was very big but no one knew how to operate the tv correctly. Will never stay there again.Genuine Hotels.com guest review
"HOTEL FROM HELL"
WHEN I WAS UNCERTAIN AS TO THE EXACT LOCATION I CALLED -- AN ANSWER MACHINE REPLIED.THE ROOM WAS 56 DEGREES THE NEXT MORNING. THERE WERE NO INSRUCTIONS ON HOW TO HEAT THE PLACE. A SORT OF EARLY 20TH CENTURY PRODUCT !!Genuine Expedia guest review
"Not as expected."
The hotel room was clean and had updated imenitites, but that was about it for the plus side of things. The outside courtyard was not kept up to the standard as seen in photos from the site and was in need of a lot of general mantainance. Upon check in, I was greeted cheerfully and when I was stating I had a reservation and gave my name, I was given […] a plain wihte envelope with my name and room number on it with the key enclosed. I was not asked for ID or any form of confirmation to affirm I was who I said I was. Security is definatley lax, I was glad I remembered to pack my sidearm with me. The hotel claims to have a 14 unit complex which is true, but the parking is very inadequate with only 5 parking spaces on premesis and 3 of those being taken up by ownership. I was offered a parking pass to park on the adjacent street which gave no securtiy to my personal property. I don't expect to return to this establishment any time soon. In closing, I would not recommend this to any friends or family, especially any single females traveling. Read moreGenuine Hotels.com guest review
"Visit my son who is at Stanford University"
I do not recommend staying here. It was not clean at checkin and we bought cleaning supplies ourself to clean as there was still urine in the toilet and coffee in the coffee pot. I would never stay here again.Genuine Hotels.com guest review
"Only stay here in warm weather."
The location and stye of this hotel is quite suitable for families. Because of the lack of consistant heating throughout the room, it is not ideal in winter, fall and early spring. Our criticisms stem from these issues we found in our room: No sheets on the master bed, no soap in the bathroom (not even bar soap) and dishes from the previous guest were […] left in the sink. Read moreGenuine Expedia guest review
"A place of horror"
No one manned the office when we arrived. Had to call a number to get keys to the room. No one manned the offic3 when we left either. What kind of operation is this? Most of the equipments in the kitchen did not work.Genuine Expedia guest review
"Cozy and Quaint, a little lumpy and not too quiet."
I loved the location and the front desk clerk was very friendly and helpful. I loved the size of the room perfect for families and those visiting for long periods would enjoy the studio apartment type layout. I had requested a quiet room which was off the main street (El Camino) however the constant slamming of door next to mine and the loud noise from […] the upstairs room required me to wear ear plugs. The shower was a little funky and smelled mildewing and it dripped non stop. Fortunately the door closed and blocked it out. The negatives would be bed was well worn and bit lumpy, sheets had what appeared to be metal dryer streaks on them and most importantly, the front door was flimsy, had a simple bedroom door lock and the chain was broken. OTHERWISE, a decent hotel. Read moreGenuine Hotels.com guest review
"Cold and loud"
Froze my butt off overnight in room 16. It was also very loud, facing the street. Very poor sleep as a result. I'd stayed here before and had a room on the side street, and apparently at a warmer time of year. I thought it was a great deal then, but have to change my mind about it now.Genuine Expedia guest review
It is unfortunate that you can't give them a 0 in the rating. There is simply nothing good to say about this place. Motel6 is a much better choice.Genuine Expedia guest review
"okay if you must stay close to Stanford area..."
I thought that motel could do for a few updates. the kitchen was in disappointing shape. (sink was very rusted). the refrigerator was a nice size, but still had left over baloney and cheese from who knows how long ago. I also think that the security could be a little improved. I know that the neighborhood is safe, but a simple deadbolt would make me […] feel much more comfortable staying there as a single female. Read moreGenuine Expedia guest review
This is a terrible place I've ever stayed in my life. The overall quality only deserves 1/10 of the price. - The door key is extremely easy for picking, thus I was afraid of safety all night and couldn't sleep well. - NO lobby and services are extremely bad. I can say there is ZERO service mind in this scary place. When I want to check out in the […] morning, and tried to ask help for getting a taxi, NO ONE was there, with only a paper "will be back shortly". When I asked to put my luggage until my departure which every hotel does, the person in the office told me that they would put my luggage in OUTSIDE. The day was expecting raining, and my luggage included computer, can you imagine a hotel you stay will put your luggage OUTSIDE? - Windows are broken, but with a paper on the broken window. - heater didn't work - wifi didnt work - EXTREMELY noisy ALL night because of passing car right before your window. You can NEVER sleep in such a noisy place. You feel like you're sleeping ON THE HUGE CAR STREET. Overall, THIS IS NOT A HOTEL. Read moreGenuine Expedia guest review
Great customer service at the front desk. However, dirty towels from the previous guest were left in the bathtub. Room was not soundproof so heard everything from upstairs neighbor who decided to do a raindance beginning at 6am in the morning. Room was large, but not enough electrical outlets, and curtains need to be replaced (they were literally […] falling off the window). Read moreGenuine Expedia guest review
"Great location but badly needs renovation"
The location is great. But the hotel is badly in need to renovation. The owners live on premises, and while courteous, don't know what professional hospitality and service means. Room is better than some bottom of the line budget motels. But that is not saying a lot because this place is still pricey. Staying once was ok but not again. Live in Mountain […] view instead if you can drive. Read moreGenuine Hotels.com guest review
"Very close the Stanford University"
I was very dissappointed with my stay. The room had stained chairs. The kichenette was not stock with dishes, glasses or any of the things needed to use it. The main reason for picking this location was the location to Stanford and kichenette. Pay for you get!!!Genuine Hotels.com guest review
"Worst hotel experience"
The owners couldn't let me leave my luggage there because 'people wouldn't be there during the day' My room was literally shaking from 2-4:30 am because of road work, but there was no one to talk to to change rooms The room was freezing The front desk was incredibly unhelpful with asking for directions to the nearby medical center Would never stay […] here again. Stay at the hotel next door! Read moreGenuine Expedia guest review
"Don't stay here"
horrible- dump, horrible- dump, horrible- dump, horrible- dump, horrible- dumpGenuine Expedia guest review
The traffic noise from the street was very loud. (as was the train). The hotel was smaller than we thought - only about 5 parking spaces. Had to find parking on the street. The room was very spacious - it's cleanliness was questionable (stained carpet). The room was darkish and the TV didn't work. We found a fuse box in the closet and screwed in the […] fuses. No drinking cups or coffee cups. The room seemed well used and aged. Towels were very old and well used. Did not feel like spending any time there. Slept and left first thing in the morning. Read moreGenuine Expedia guest review
"You get what you pay for. which is not much."
The condition of this hotel was appropriate for the price that was paid. The owners running the place and living there were nice enough but you can hear their activities (and children crying) through the paper thin walls. There is little insulation in the place and the unit heater does little to help. The excessive mold in the bathroom is a huge issue. […] It seems more like a run down apartment than a motel and I would not recommend staying here unless the price is too good to pass up. Read moreGenuine Expedia guest review
"Quant place to stay in a large comfy room"
Great place to stay, has a B&B feel and is very comfortable. One note, if you're getting in late at night, there may be no one at the check in so your keys will be left in an envelope on the desk of a check in office. Not a worry, but just something to know as a heads up.Genuine Hotels.com guest review
"Awesome hotel for low price"
Huge shiny rooms with bath, TV, kitchen and everything else. Clean and comfortable. You can use it like your home. Great for long term stay too. I didn't need any service from hotel staff (just one night of stay). Express check-in and express-check-out => Didn't even have to see any of the hotel staff! But a phone number was available to call up someone […] if needed. Read moreGenuine Expedia guest review
no positives, here are all the negatives: 1) insufficient parking - they don't tell you on the description that you will be parking on the street every night and need to fill out a tag to hang on your rearview mirror 2) the room smelled awful, patchouli i think. candle cost me $30 from nearest shop in the mall. 3) no drain stopper in bathroom sink. […] unacceptable for contact lens wearers. the owner gave me a moldy kitchen sink stopper. dreadful. 4) claustrophobic shower. i'm 5'2", 105 lbs and i couldn't even turn without hitting the wall 5) don't know why they even bothered with a shower door, the entire bathroom floor was soaking wet, 1" of water outside the door when i was done. 6) crummy blinds that were falling down and smashed, no privacy 7) door lock was so jammed, i was afraid i'd actually be locked IN the hotel room 8) super loud upstairs, side of room, no privacy at all expedia, do yourselves a favor and remove this motel from your options Read moreGenuine Expedia guest review
I read a lot of negative reviews about this inn, but it was the only place in the area that had a room available in the area I was looking for- and the price was right. The location was great, but parking was very limited and inconvenient. The room itself had a lot of charm. There was a fully functioning kitchen including a gas stove, fridge and freezer, […] and microwave. I believe these places may even be available for long term rental. There are only two issues I wish to comment on negatively. One is that the only ventilation is a small window in the tiny bathroom that does not have a screen on it. The other is that the place needs a serious deep cleaning. The bedding and towels were clean, but the room itself had a lot of dirty corners, baseboards, and windowsills. There were also spiderwebs in the corners, and a chair that had filthy upholstery. Overall, I was pleased. The room met my needs and more, and I think the negative ratings I have seen were a little harsh. Read moreGenuine Hotels.com guest review
"Nice room, but noisy."
A small place, well located if you have a car (right between Menlo Park and Palo Alto on the main road), but a bit of a lonely walk along a big road without one. Still, pretty close to Menlo Park's downtown and the Caltrain station, which was great. The place itself is quite old but homey, like living in an old apartment building. I was given the room […] nearest to the street corner on the main road. Nice and spacious, if aged, and with a whole kitchen. The main problem was the noise - since it's an old place and the room was just a few feet from the road, the rumble of the big trucks going by on the highway at hight speeds really echoed through the place. I managed, but it was as bit stressful to be awash in traffic sound constantly. Read moreGenuine Hotels.com guest review
"Makes the cut, but won't blow your mind"
The good: -Location is great, whether you're trying to check out Menlo Park or Palo Alto. -Room is almost absurdly spacious - it's more like an apartment than a hotel room. -There's a full kitchen, with great sized fridge, oven, stove, microwave. -There was an additional bed in the room, which we definitely didn't expect, a pretty great surprise. -Not […] that this is that big a deal, but it's pretty cool that there is a lemon tree and an orange tree inside the hotel interior. I ate 2 oranges right off the tree. Not something a native New Yorker gets to do every day. -Huge windows and a great air conditioner unit made the temperature perfect, although that's not that hard to do in this area I understand. ------------ The bad: -We stayed there for 4 or 5 nights. After the second night, no one came in to clean or refill our toilet paper, refresh towels or anything along those lines. I don't really care about the cleaning or towels, but toilet paper's kind of important. -Although I felt safe (as it's a safe area), our hotel room looked right onto the street, so people could look in if we opened the blinds, and they could probably easily come in if we open the windows. But again, we did feel safe. -The hotel staff are ghosts. No one's ever around - In the multi-day stay we had there, I think we saw one staff person one time. This is fine if you don't need anything, but when say, the internet goes out (which it did multiple times), it's nice to have some help. Read moreGenuine Expedia guest review
"Wish I could say something nice..."
I wish I could say "it's not that bad" but, it really was not nice staying here. The place is just so old. My room actually had a lot of character - beautiful wood flloors - but the windows barely worked and had no screens, it was incredibly hot in my room and the portable air conditioner just didn't fit the bill, the toilet seat was broken, lots of […] dust bunnies on the floor, and I could hear every single car that passed on the nearby road - very difficult to hear the TV, much less get any sleep. The people there were so nice and it's clearly a family business. I'm sure they work hard. Read moreGenuine Hotels.com guest review
"good price and location, but setting was dismal."
Price and location were very good, and the only reasons that I would recommend the hotel. Hotel is old and not very well kept up. Parking situation was bad, very few spaces and they were tight.Genuine Expedia guest review
"An amazing dump."
To look at their website, you would think this a decent hotel. It doesn't look luxurious or anything, but it at least looks clean. Don't be fooled. What an incredible dump. It has an attractive price, so if that's your *only* criteria you should consider staying home.Genuine Expedia guest review
"Really bad service"
I had reserved a ground floor room more than 1 month in advance for my mother who cannot climb stairs. I received confirmation that a ground floor room was booked, but when we arrived the desk clerk on duty said only a second floor room was available. She was rude, offered no help, and did not attempt to contact the manager, who was not on site. I was […] eventually able to contact the manager, who helped resolve the situation, but the desk clerk was really bad. Also the hotel looked terrible. Read moreGenuine Hotels.com guest review
"Dated, and not maintained"
The name of the hotel is Stanford Inn, though the keys still read "Stanford Arms" - a throw back to another era. This hotel is exactly that. It looks and feels like it was built in the early 50's. The suite I had was spacious with a real kitchen, dinnette, a living area with wood floors and an oriental rug, and besides the bed, a daybed in its own alcove. […] But EVERYTHING was tired and hadnt been updated in decades. The kitchen sports a water heater. The bathroom floor tile glaze had long worn off. The shower featured mold in the grouting, especially towards the top and the junction with the wall, not to mention the wall itself above the tile. The towels were rough and felt crusty, and the entire place smelled old. Outside my room the carpet on the stairs leading up to my level was old, worn, and stained. Clearly this place could use a make over -big time! It could be charming if they spent a bit on updates to attract the retro-seeking crowd. But for what I got, I am not sure they shouldnt have paid ME to stay. Love the neighborhood - close to the mall and a bike path for jogging, but next time I am checking out the Best Western Riviera next door. Read moreGenuine Hotels.com guest review
"Not worth the value"
Should lower the priceGenuine Hotels.com guest review
"Do Not Stay Here"
This hotel appears it is for drug users; it is very dirty and not well maintained.Genuine Expedia guest review
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