"Nice but not that nice"
My main complaints are I called the hotel prior to my arrival to add my friend as a guest so she could check in, in the event she arrived before me. The gentlemen I talked to said it was alright. However, she arrived and had to wait in the lobby. She was not happy and I was not happy about that. Second, issue is the parking should be complimentary, […] at least one night if staying more than one night. Especially, if you factor in the money spent on lodging, purchasing room service and drinks, tipping bell boy/housecleaning, etc. It's just an extra bonus to let customer know you appreciate their business. For the price of the room, I didn't think it was as fancy as indicated on the pictures. The only "luxury" was the small television in the bathroom and separate shower and bath. Everything else I could get at another hotel for less. Read moreGenuine Hotels.com guest review
Response by Loews Atlanta Dear Romana, We are so sorry to hear that you had such a difficult time here at the Loews Atlanta Hotel. I will most certainly pass along all your feedback to our front desk team to make sure this kind of incident doesn't happen again. We are so sorry that your friend had to wait in the lobby as we made those accommodations. Your feedback is an excellent way to constantly improve and make sure we are at the top of our game. Sincerely, Mohan Koka Director of Room Loews Atlanta Hotel
"Very nice hotel, close to restaurants and arts"
Had a lovely room with great amenities, comfortable bed, sumptuous bathGenuine Expedia guest review
Response by Loews Atlanta Dear Janie, We are so happy to read that you enjoyed your stay with us here at the Loews Atlanta Hotel and that you thought we had, "great amenities, comfortable bed, sumptuous bath!" Can't wait to see you around the lobby again soon! Thanks again, Drew Mailloux Marketing Manager Loews Atlanta Hotel
Great hotel, clean and extremely well located in midtown Atlanta. Lots of restaurants and piedmont park next door. If you are heading into Atlanta for a first visit or staying in the midtown area, this is the place to stay.Genuine Hotels.com guest review
"Internet was very-very slow big downcheck"
Everything was just fine at this hotel - however it's about the little things in life, as they say. Their competitor does simple things like filling the ice bucket before you get to the room - the room elsewhere is larger and there was more furniture. MOST IMPORTANT WAS THE INTERNET WAS VERY-VERY SLOW- that would be the largest downcheck !@ Don't get […] us wrong it was a nice hotel but we'd prefer their competitor until which time as they step up their game a bit more. Read moreGenuine Hotels.com guest review
"a surprising delight"
Facility was architecturally beautiful, the staff very helpful and went out of their way to assist, room was beautiful, very comfortable and clean. Best room service meals I can remember. Had both a broiled salmon filet and chicken. Both were perfectly prepared with creative and delicious side dishes. Lobby bar and lounge seating with music was a delight. […] Very pleasant place to lounge and have a cocktail in lieu of sitting alone in my room. Will tell everyone I know of this gem AND will return myself. Read moreGenuine Hotels.com guest review
"Wife's 30th Birthday"
My wife and I really enjoyed the stay at Loews Hotel. We stayed in a corner suite, 1740, and the view was breathtaking. Then the next morning we ate breakfast downstairs in the hotel and I had the best pancakes I have ever eaten my entire life. Loews is a hotel with Superpowers!Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Love this hotel."
Bell staff was very helpful and friendly. Desk staff in the evenings for checking and in the morning for checkout was fantastic. Love the room and the views. Will always stay here when in Atlanta.Genuine Hotels.com guest review
Phenomenal service. Excellent rooms though we were on low floor overlooking service roof. Rooms could be larger. No free internet.Genuine Hotels.com guest review
Quality of service!!Genuine Hotels.com guest review
"What a Great Hotel Visit!!!"
We were so much at home! The staff made the visit! How pleasant - they remembered our names every time we saw them!!!! That was a refreshing - unheard of event in our travels!!! The bed was comfy - the room clean! Excellent hotel! Would stay again - as much as we can!!!Genuine Hotels.com guest review
"Beautiful and welcoming place"
I stayed in the hotels for 2 nights, the hotel is beautiful, it's not too big and not too small and that felt great. The staff were helpful, polite and friendly. The room was big and clean, bathroom was spacious and had everything I needed. It really felt like being at home and I will definitely stay there again.Genuine Expedia guest review
"Love this hotel!"
I absolutely love this hotel, would stay there over and over again, whenever I am in Atlanta. My only little complaint is that they spray Sandlewood into the air when you enter the hotel, it smells like a perfume store ... haha. Gave me a headache however doesn't affect my opinion of the hotel. Second time I have stayed there and won't be my last.Genuine Hotels.com guest review
"great hotel in midtown; really great service"
I have had drinks at the Loews with business clients in the past and wanted to stay there. I was very pleased. The entire staff was very attentive and helpful. The spa/gym is superb and everything about the hotel is easy to negotiate. My room was very comfortable, clean and well appointed. I will stay here again.Genuine Hotels.com guest review
"Always a great stay"
The Loews continues to be my hotel of choice when coming to Atlanta. Clean, modern, great views, great service, excellent location, can't beat it.Genuine Hotels.com guest review
"Close to shopping/dining/entertainment"
Loved it! Hotel was beautiful, clean and comfortable. Walked everywhere the whole stay. Great shops, restaurants & bars all around. Fun trip!Genuine Hotels.com guest review
I usually do not rate anything but this hotel was just Great! I was especially impressed by how clean everything was which is a big issue for me. Only thing that was a negative (small thing) the TV clicker you had to enter each channel in manually which was a pain.Genuine Hotels.com guest review
It was awesome! The staff is amazing!!Genuine Hotels.com guest review
Super freindly & helpful (Michael, the concierge) staff. Our only complaint was that the bed was a little too firm for our liking and the patrons leaving the nightclub across the street were pretty loud at closing time! Other than these two minor things, we thoroughly enjoyed the Loews Hotel in Atlanta.Genuine Hotels.com guest review
"Amazing Hotel and Service"
It was one of the best hotels I have ever stayed. Very clean, very modern and trendy. The room was just great with all kind of amenities. The front desk service and the luggage handling was terrific. Very satisfied with my stay and would definitely return. They even serve Starbucks coffee !Genuine Hotels.com guest review
"Excellent Hotel - Service Great - Midtown location"
The hotel and staff were top notch. Excellence throughout. Room clean and spacious, beds very comfy. TV large in bedroom and small TV in bathroom was nice touch. It is a mid town location and my meetings were downtown...so expect round trip cabs to be in the area of $26 bucks.Genuine Hotels.com guest review
"Conference at AMA Atlanta Conference Center"
Enjoyed staying at the hotel. Very convenient to conference center, fine dining and casual dining. The Escape Spa/fitness center was great. Took a yoga class and enjoyed it. Would definatey stay there again.Genuine Expedia guest review
"Great hotel in the heart of atlanta"
We live in atlanta and head down for nights away from the kids. This is a great hotel in an excellent location. The rooms are very nice and comfy beds. EnjoyGenuine Expedia guest review
"Great midtown hotel"
Amazing guest service from the time I arrived until the minute I left. Great service from check-in, valet, bellman, room service, and hotel bar staff. Thought the room would be a little more luxurious but was still very nice. Great location-walking distance to great resturants, bars, and the park. Would definitely stay again! Thank you for an amazing […] weekend! Read moreGenuine Expedia guest review
Room and service great but the parking has poor access. If you park up or down it will put on a different to get back to you car . Better signs may helpGenuine Expedia guest review
"Lowes Atlanta is great"
I've stayed at Lowes every time I wanted to have a "stay-cation." The staff is great. The food is great. I highly recommend this hotel.Genuine Hotels.com guest review
"Had a wonderful time!"
10 year anniversary spent in luxury! We spent a wonderful weekend in this hotel. I had a relaxing massage at exhale and my husband enjoyed their state of the art gym! We had a great time walking the streets of midtown, shopping, and eating! Night life is also great!Genuine Expedia guest review
"Excellent Hotel in Midtown"
We stayed 2 days to visit family and found the hotel very comfortable and convenient. The staff was quite helpful and went out of their way to make us feel welcome. A parking garage is right next to the hotel. The room was modern, clean and comfortable. There are many good restaurants nearby with an active night-life.Genuine Expedia guest review
"Loved the stay!"
The only issue I had was when the workers at the front desk had trouble pulling up my reservations and were trying to recharge me for the room. Once those issues were solved everything else was nice. it was a clean stay. The hotel was around everything, and was very popular. Some place we could walk, or not drive to far.Genuine Hotels.com guest review
Rooms not elegant enough for the price.Genuine Hotels.com guest review
This is a relatively upscale hotel in a GREAT location. We stayed here for a festival at Center Stage theater. The theater was within walking distance as were numerous restaurants. The facility is VERY clean and the bar in the lobby is quite fun and busy at night. Definitely a hotel worthy of a romantic getaway or business trip.Genuine Hotels.com guest review
"Great hotel in the heart of Midtown!"
First time staying here and had a wonderful weekend. In town with friends for a concert and made a long weekend of it. The hotel was very nice and the staff extremely friendly. They have an amazing workout facility.Genuine Expedia guest review
Every aspect of the hotel is top notch but the real plus the restaurant and bar. The wait staff is wonderful and the food is wonderful as well. No need to leave the building. On Friday night there was also a band. I am an old dude with little desire for dancing but I do know well played music when I see it. Great crowd, great music . . . until my bed […] time which leads to the last point. Our room was right beside the elevator shaft. The music was brutally loud for an older couple but just a couple of floors up the music was beyond our hearing. Love the place. Read moreGenuine Expedia guest review
"Very nice weekend"
The room, service, and amenities were top-notch and we very much enjoyed our stay. There were several good restaurants to choose from within walking distance. My only complaint would have to be with the price of ordering anything extra through the hotel, like room service or in-room movies. These things were quite expensive. Even considering that, we […] would definitely stay there again. Read moreGenuine Hotels.com guest review
"Very nice, but a little noisy on Saturday night!"
A beautiful hotel. Great location. Very friendly and helpful staff. Our bellman showed us the sights outside of our window when he brought our luggage up! a little noisy on Satuday night, but not too bad. It is a city after all.Genuine Hotels.com guest review
Cheaper, comparable options nearby.Genuine Hotels.com guest review
"nice hotel close to art museum and piedmont park"
quiet and comfortable room. very helpful staff at reception.Genuine Expedia guest review
Great service from the staff- check in/out was super easy. Staff upgraded us to a suite and gave us complementary champagne. Room was beautiful- great view of downtown.Genuine Expedia guest review
"beautiful hotel with awesome service"
This hotel exceeded every expectation. Room was beautiful and clean. Location is great. Service was exceptional. Highly recommend!Genuine Hotels.com guest review
"Great location in Midtown"
Hotel was in a great spot, room was clean, gym at hotel was awesome, and staff were friendly. No complaints.Genuine Hotels.com guest review
"Excellence in all aspects"
The best quality of all was the outstanding service. There was no one in the hotel service who didn't go way beyond expectations in providing for our desires and needs...and all with a happy, smiling attitude. I'd like to live there! The hotel itself is elegant, even the flowers by the elevator are the real thing..orchids, as a matter of fact. The bed […] is very comfortable; the linens are first rate. I couldn't find a flaw in anything about this hotel. Plus it was walking distance to an outstanding restaurant and the theater and arts center. Bravo, Loew's! Read moreGenuine Hotels.com guest review
We would definately stay at the Loews again. Very comfortable room. Lots of places to eat within walking distance. Friendly, helpful staff.Genuine Hotels.com guest review
"cost alot for not much in return"
nice hotel overly price not much in return for what your expense, I notice in my room that ceiling was peeling, and wall paper was starting to peel.Genuine Hotels.com guest review
"Overall with a negative"
Overall the hotel and staff as a whole was very nice. Although, I would have expected a hotel this nice to at least have a refrigerator in every room.Genuine Hotels.com guest review
Everything was OK but was expecting more for price!Genuine Hotels.com guest review
"Very Great Experience"
Very great hotel. Location was amazing. We could walk to restaurants and clubs. Hotel staff was more than accommodating. I would definitely stay here again! I had no problems. It was a very pleasent experience.Genuine Hotels.com guest review
"Be careful of staying on a Friday night"
I have stayed at the hotel two weeks in a row and was surprised at check in both times when arriving at approximately 6:30 pm there was only 1 person working the front check in, Beware of noise from the parking lot on a Friday night if you are on the side if the hotel that faces downtown. When the club class and the patrons leave you have to listen […] to booming bass from their cars as they slowly leave the parking lot. That was rather annoying from 2:15 to 3:00 am Read moreGenuine Hotels.com guest review
My friend paid cash for the valet service, and they still tried to charge my credit card. We had to wait 35 minutes on our dinner at the Eleven Restaurant, but we appeared to be only ones in there eating dinner. My french fries were undercooked and limp, and the piece of fish I had was not worth the $22 price I paidGenuine Hotels.com guest review
Wonderful staff courteous, friendly, and accomedating. Rooms are not the biggest, but very clean. Location is great if you are truly interested in the city night life scene. However the food from the hotel in room service was horrible I would advise to eat at any of the surrounding resturants...Genuine Hotels.com guest review
"Amazing hotel with staff problems."
Great room, great manager and fabulous concierge. But service at restaurant was atrocious. We were invisible to wait staff. Our daughter slept on sofa bed. We called two times to get a blanket from her. It never came. The desk clerk called at 5 am to ask if my husband was missing because there was a man at the front desk who didn't remember his room […] number. My husband was in the bed next to me and the name the clerk used was close but not even the same last name. The woman as the front desk and check out, when told these comedy of errors, took the dinner off out bill and apologized. I wasn't trying to get anything free but expected do much more from Loews. Read moreGenuine Expedia guest review
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