"Very clean and comfortable!"
Loved our stay. Maintenance could probably pay more attention to detail. Spa was barely Luke warm. Ran out of water in exercise room. All areas work together to make an outstanding experience. Those two lacking areas knocked it down a notch. All other areas superb.Genuine Hotels.com guest review
This was a really nice place to stay, friendly staff ,spacious and clean rooms. Convenient location.Genuine Hotels.com guest review
We've stayed at the Residence Inn at Surprise twice, and was satisfied with the size, comfort and cleanliness of the room. This trip we had a room on the fourth (top) floor (Room 426) that must have the hotel's HVAC equipment right above it, because we heard a loud mechanical vibration all night long.Genuine Expedia guest review
The staff was very friendly and helpful and the room and service was great!Genuine Expedia guest review
"Why stay anywhere else?"
The room was great, every staff member greeted us with a smile. The complimentary breakfast was amazing. They also offered some social events in the evening, however we were unable to attend. We have a 4 year old so it was great to set him up for bed, turn the tv and watch in the "living room". I would highly recommend it.Genuine Expedia guest review
Really spqacious and clean room. Super friendly staff. We will definitely stay here againGenuine Hotels.com guest review
Really nice, will stay again.Genuine Hotels.com guest review
The room was great. The staff was amazing the hotel was super clean the breakfast was great. The only down side is its so far from everythingGenuine Expedia guest review
We stayed for 3 nights as we watched our son play at Surprise Stadium. The location could not have been better and the hotel room and service were perfect. I would not hesitate in returning or recommending it to others.Genuine Hotels.com guest review
"Would stay again"
Great hotel if you are traveling with kids. Room is similar to a studio apartment. Everything is in the room and you don't really have a need to leave. We will be staying here again next year!Genuine Hotels.com guest review
"EXCELLENT place to stay !!! FOR ALL !!!!"
This is the second time I have stayed here and I love it.. everyone was super nice the hotel and room was excellent ... The pool was crystal clear the parking lot was safe and clean the landscape was stunning.. The staff was just great nice friendly always said hello and asked if they could help me in anyway... just felt like home....in a way...Genuine Expedia guest review
Overall great place to stay! Amazing price for what you get!Genuine Hotels.com guest review
"Location was perfect."
Great staff, will never hesitate to stay there again. My room was great and quite. They may want to add cough drops, combs and hair brushs to the sales counter. Once again a great place to stay.Genuine Hotels.com guest review
"Great Hotel and Great Price"
Very Nice hotel...would stay again. Though not much to do in the area but the hotel did have a nice park right next door.Genuine Hotels.com guest review
"Arizona road trip"
Great stay and a wonderful staff!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"Residence Inn Phoenix NW/Surprise is well worth it"
Complimentary BBQ for dinner and a breakfast. The hotel was very clean, staff was very friendly all the time. Good value for the price. Easy to find. No parking problem. Big room with a kitchen. I wish every hotel I stayed in was a good!Genuine Expedia guest review
Only a one night stay, but I would DEFINITELY stay here for a longer period of time!Genuine Expedia guest review
"Great place to stay"
The rooms were wonderful. They were spacious, clean, and very comfortable. Breakfast was hot and plentiful. The staff was so kind and helpful. We'd stay there again with out hesitation.Genuine Expedia guest review
Great stay. Room was nice and comfortable. Staff was pleasant and helpful. Breakfast and managers reception exceptional!Genuine Expedia guest review
"Great hotel for a family or singles."
Great hotel staff, good breakfast, with clean and spacious roomsGenuine Expedia guest review
"A Lovely Stay"
This is a very nice hotel within a short driving distance to several restaurants. We went for the Surprise Community Christmas Lighting and Party. The Community Center & Park are right next door to the hotel. We would definitely stay there again.Genuine Hotels.com guest review
This is a great hotel. Rooms are new, with complete kitchens. I had never stayed in a hotel room with a dishwasher before. This is right next to the ballpark where the Rangers and Royals have Spring Training. Oh, and by the way, they have a full breakfast buffet every morning. 5 stars!Genuine Hotels.com guest review
"Clean and convenient location."
The hotel is very nice, laid out well and the hospitality is above average. The breakfast included in the rate is good, and the staff kept the area picked up and the food fresh and available. Overall I had a very pleasant stay.Genuine Expedia guest review
Staff not quick enough with replenishing food, utensils. Coffee, etc. shower not hot enough; otherwise room was very nice; would stay again if in the area but would ask management about hot water prior to booking. (took 2 showers at different times of day and same situation)Genuine Hotels.com guest review
"Had a great time!"
We had a golfing reunion with old friends sovwe rented 3 rooms. Everyone was surprised at how naive the rooms were and how friendly the staff was. The resort has a really nice pool and the complImentary breakfast was great!Genuine Hotels.com guest review
"Comforts of home!"
The amenities were very nice - the fire-pit lounge and pool area; the Manager's Reception and Breakfast area - plenty of seating for everyone!The Breakfast food was plentiful, what was supposed to be hot was hot and what was cold was cold. The attendant was friendly and kept the area orderly and clean. Our suite room was very accmodating with kitchen/living […] room area - comfortable - felt brand new. Front desk staff was excellent and genuinely concerned about your comfort. Will always stay here when visiting the area! Read moreGenuine Hotels.com guest review
"Perfect for entertaining grandkids!"
Loved it - staff friendly and helpful. Will definitely stay there next time we are in town!Genuine Hotels.com guest review
"convenient to where I needed to go"
As a woman traveling alone, I felt very secure in the room and the surrounding area of the hotel itself. I thought it was extremely clean and comfortable. Breakfast was good and had a lot of variables. Will definately stay there again and will recommend it to anyone.Genuine Hotels.com guest review
Very nice Hotel/Room would stay there again should it be necessary. One suggestion would be to offer more drink type items for sale, of course with refrigerator in room guess could go buy some versus purchasing at hotel...Complimentary breakfast was excellent.Genuine Expedia guest review
Very nice hotel, close to everything in Surprise. Good breakfast but get there earlier than later. Good experience and great service.Genuine Expedia guest review
"Clean, Kind and VERY accommodating"
We stayed at this hotel for the first time about 4 years ago... This has been the only hotel we have ever stayed at every time we come to Arizona. This was our first impression of Arizona Natives! Everyone person on their staff is warm and friendly, always interacting with our kids and starting up conversation with guests. The rooms are SPOTLESS, smell […] good and everything you would need to have a comfortable stay. LOVE this HOTEL! Read moreGenuine Hotels.com guest review
awesome time and accomadations were excellent. Not in the middle of conjestionGenuine Hotels.com guest review
This hotel was great! The room was spacious with tons of eminities. The staff was very personable and helpful, even those we met in the elevator. Great stay!Genuine Expedia guest review
"Quality of Service"
The hotel was generally very clean, and the breakfasts and evening meal were great conveniences. For some reason our room was not cleaned on the last night of our stay - so no clean towels or bedding. By the time we returned to the hotel that evening, it was too late to get service.Genuine Hotels.com guest review
"Stay in Surprise, AZ - 2012"
Was very nice, staff very friendly. Excellent service all around.Genuine Expedia guest review
Very convenient location. Quiet. Great service. Nice breakfast. Excellent value.Genuine Hotels.com guest review
"in the heart of Surprise"
The hotel is new and clean. My stay was quiet and relaxing.Genuine Hotels.com guest review
"Nicer hotel and close to relative"
We really enjoyed our stay. The room was excellent, the service was top notch and the weather was perfect.Genuine Hotels.com guest review
"great place to stay for work or play"
first time staying at a residence inn and i must say i was very impressed. I you havent tried them before I would highly reccommend it. Very comfortable and spacious rooms with lots of amenities, my trip was for both personal and business and the rooms are well suited for both, food is decent for free breakfast better than most and the eveing hosting […] parties are nice if you dont feel like going out, overall a really great experience we will definitely be staying at these from now on when possible. Read moreGenuine Hotels.com guest review
It felt so homey... I didnt want to leave. Beautiful Room and VERY COMFY BED! Overall enjoyed my stayGenuine Hotels.com guest review
"More pool lounge chairs!!"
Everything was nice except there are ONLY FOUR POOL LOUNGE CHAIRS FOR THE ENTIRE HOTEL!! And for sunny Arizona!Genuine Expedia guest review
"Overall Excellent... especially in Rainy Season"
It was just our luck to be in the Phoenix area during the rainy season. Fortunately our location was well out of the way of the flood that occurred on September 8th. We had planned a trip to Williams that day and we were able to avoid the floods and get to Williams without incident. We did encounter rain, but by taking the 303 loop (5 minutes west of […] the Residence Inn) north to 17 we had our day at the Grand Canyon where there was sunshine and an overall good day. The hotel staff was attentive and courteous at all times. The place was great!! Read moreGenuine Expedia guest review
Very friendly and helpful staff. Breakfast was awesome. The rooms are really comfortable and well appointed. Everything you could need for a restful stay.Genuine Hotels.com guest review
"Highly recommended, you can't go wrong."
I've stayed here three times now and I whenever I go back to Surprise, this will be where you'll find me. The staff are friendly and courteous, the rooms spacious and well appointed with suite ammenities and comfortable furnature. Breakfasts were so convenient and easy, and the evening socials made it a friendly place to stay with the feel of home. […] Stay here... you will not be disappointed. Read moreGenuine Hotels.com guest review
"My stay in Suprise AZ."
My stay at the Marriott Hotel in Suprise was a great experience from the time I entered the Hotel until the time I left all staff were very helpful & friendly. I would recommend anyone visiting Suprise and requiring a place to stay to choose the Marriott Hotel.Genuine Expedia guest review
We were very impressed with the lovely rooms, warm and friendly Staff, especially Nahla and Cynthia, who made us feel at home. We will be back to stay again.Genuine Hotels.com guest review
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