Hilton New Delhi / Janakpuri - New Delhi

Undoubtedly had a very satisfying experience during my stay. Nice room and good view of swimming pool. Also good food.

Genuine Hotels.com guest review

Very nice hotel. Very affordable. I stayed there with my fiancee. Restaurants have an amazing food. Nice fitness center.Very friendly and helpful staff. The area is not very convenient and pretty far from the center, but Metro is right next to hotel, so its pretty much makes up for it. I recommend this hotel to everyone. Its good for business and pleasure […] stays. I will definitely consider it for my next stay. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel and staff was good but would have liked more restaurant choices outside the hotel.

Genuine Hotels.com guest review

Had my family stay there with 2 kids. Staff was accommodating to the fact that there were more than 2 guests in the room (including kids). Room was clean and typical of 5 star hotels in India. Breakfast was good and the room rate covered it for all room guests (more than 2). I have seen some other hotels restrict maximum guests for breakfast to be 2, […] so that was nice to see. Read more

Genuine Expedia guest review

It is a nice hotel, clean mostly, but the towels in the room are not white and impecabile. it is near of the airport, just 2 minutes to the metro station, but very far for the most important centers of Delhi. Also in our room the bathroom door was broken so we couldn't close it. Nice and healthy breakfast.

Genuine Expedia guest review

Excellent hotel, friendly staff, excellent resturants outstanding service

Genuine Hotels.com guest review

Nice Hotel. They have Italian, Indian & Chinese restaurants in the Hotel. Kids loved the hotel.

Genuine Expedia guest review

The staff is very friendly and attentive, especially to Ms. Devia from executive floor. She is such a profession in guest service.We changed rooms after the first night due to the booking errors. The new room was very good. The breakfast was good. We will stay again. Thanks to entire team.

Genuine Hotels.com guest review

The Hotel itself was nice, great restaurants, but the location was a dump. Nothing to do or eat around the hotel, and homeless people living just 50 yards away.

Genuine Hotels.com guest review

The hotel is amazing! We didn't stay too much time in the hotel, but the time we did was great. The staff was friendly and the room was very comfortable. The metro is right next to the hotel and makes it easy to get around Delhi. The pool was closed, which was a bummer, but we really wouldn't of had time anyways.

Genuine Hotels.com guest review

Your impression of India at any other hotels in India will change after dining and staying in Hilton New Delhi. Thumbs Up, Toes Up!

Genuine Hotels.com guest review

This hotel is the best for 5 star standards. Great Service and Great Staff...........

Genuine Hotels.com guest review

It's Ok . I can stay all the time. The rooms are big and comfortable. Place is far from central , about 40 min. But it's ok .

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel services are great; however water pressure is a problem (common problem in Delhi). The location is not good for tourist, since it is far from the sightseeing places and the traffic congestion in Delhi is really bad.

Genuine Hotels.com guest review

We were on a 3 day trip to Delhi and picked this hotel assuming that its proximity to the Metro would make it easy to access the touristy locations. This was not the case, as getting anywhere from this hotel is a pain and the transportation choices offered by the hotel are exorbitant. We ended up making our own travel arrangements at more modest prices […] and I would recommend the same of others. The room we were allocated would pass muster in a Comfort Inn or Day's Inn in the US. It would come nowhere near a Marriott or Hilton. I was definitely not impressed with the thick layer of dust underneath the TV desk. We tried the coffee one morning in the cafe downstairs and it came luke-warm and cost 3x what it cost elsewhere, so that was an end to eating in the hotel. On our last night, they had a movie shoot going on at the hotel, the crew kept playing loud music and interrupting our sleep. Overall, if you are a tourist visiting Delhi, I recommend finding something closer to the center of the city, it will save you a lot of time and trouble. It is probably an OK place to stay if you have business in the Janakpuri area. Read more

Genuine Expedia guest review

The hotel is excellent and the staff were very courtious, we felt like royalty at hotel. The food and service was very good and if there was any problem with anything it was handed right way. we would recmmend this hotel to any one to stay.

Genuine Hotels.com guest review

Definitely I would recommend this hotel to stay for business or leisure, the rooms are spacious and well equipped, excellent internet connection (but not included in the room). All employees are very helpful and friendly, from the arrival to departure you're well supported and hosted. The hotel is also nicely located next to a train station which connects […] you easily in and around Delhi. Outstanding is the buffet in the restaurant on the ground floor, starting from breakfast over lunch time to dinner, the great choice of desserts definitely add some pounds on my hips over the 10 days I stayed there. Also rather exceptional is the outdoor pool on the 4th floor with a water temperatur around 23 degrees. Overall a very good experience. Read more

Genuine Expedia guest review

The service at this hotel was superior. Room Service attendants Anhay and Ravinder (especially Ravinder) were wonderful, as was Saakshi in Guest Relations. Duty Manager Praveen went above and beyond the call of duty to make me comfortable during my stay, as did Concierge Sukmit. The service given by these employees was exemplary and deserving of specific […] mention, hence this very specific feedback. All of them were polite, articulate, and professional... a hotel guest's dream. Read more

Genuine Hotels.com guest review

The Hilton Hotel is a nice establishment. My colleague and I each had our own room for two nights and we both noticed we were itching fro the hotel. We probably think it was from the soap they use in linens because we both had a reaction while at the hotel. When we switched hotels it went away.

Genuine Hotels.com guest review

I was visiting New Delhi from Kathmandu. I knew the Hilton was a new hotel, but it definitely exceeded my expectations. From the check-in staff, to the restaurant staff, everyone was really friendly and helpful. The breakfast buffet, which was included in the price, was really delicious and again, the staff extremely helpful. The only thing I would […] change would be the showers in the rooms with two twin beds. The showers either need larger drains or two drains as the water does not drain properly. If you take a shower at night, there is still water that hasn't drained in the shower the next morning. Other than that, the hotel was absolutely fabulous. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I was very impressed with this hotel. The staff was unconditionally friendly and professional, the room features were impressive, and the hotel amenities and restaurants were clean and modern. The real treasure of this hotel is the individual service you receive. All the staff is service-oriented, but some go out of their way to make sure you are enjoying […] your stay. Although I did not get everyone's name, I would like to recognize a few members of your staff. There was a Sikh gentlemen valet who was very helpful in guiding me around Delhi. The bar staff in the lounge were all fantastic. They engaged in polite conversation, made sure my needs were met, and maintained an impeccably clean operation. Sonia in the lobby cafe was always friendly and knew what I wanted. She knew I drank Masala tea and made sure it was made to perfection. Perhaps most of all, Diana, the front desk concierge, was wonderful. She, from day one, made sure all my needs were met. She possessed a manner that made me feel at home and always maintained great composure and professionalism. Later in the visit, I explained to her that I had to leave a day or two early for business and she took ownership of making sure all my questions were answered. I can not say enough about this hotel and would recommend it to anyone traveling to Delhi. Read more

Genuine Hotels.com guest review

I'm in my late 50s and was visiting India with my 30-year-old daughter this summer. We were both first-timers in India. As neophytes, we were the targets of many scams and much bureaucratic red tape. The Hilton helped us get out of a shady deal with a sham government travel agency, helped us get a cell phone turned on after the company had given us […] a phoney fax number, and generally assisted us in every way possible. They also kept our luggage for us when we went on a side trip to Simla, at no extra charge. The service was extremely good, almost embarrassingly so for a Westerner. We're not used to people fawning over us and rushing out to meet us with drinks when we come in hot and sweaty from a day in Delhi. The hotel was pretty far from the main part of Delhi, but it is connected by the new metro. Read more

Genuine Expedia guest review

The hotel was brand new, everything was in excellent shape. At the time of my visit, there were some facilities within the hotel which had not opened; however, the ones that were working, were very good. It's very close from a metro station (use the metro whenever you can, don't waste time on traffic jams). The personel were very friendly and the […] price was right for an hotel of this class. I highly recommend this hotel. Read more

Genuine Expedia guest review

i think, it,s nice to be there.

Genuine Expedia guest review

This hotel is right next to the Janakpuri West metro stop. It is very useful having a metro link nearby. The metro is very cheap and seems safer than taxis. I would definitely come back to this hotel again because the location is ideal.

Genuine Hotels.com guest review

The hotel is next to the Metro station, which works out really well. The staff are really friendly and service was good. Overall, it was a good place to stay at and I would go back there again.

Genuine Hotels.com guest review

The toilet flush did not work. Despite repeated complaints & being attended to by the hotel staff the problem remained through the 4 nights stayed. Resorted to using the common toilet next to the executive lounge & the main hotel lobby. The Executive breakfast was very average.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A conveniently located hotel with easy access including a metro station close by. A very comfortable hotel and helpful start. They have 3 restaurants where I ate in 2 of them, the chinese and Indian, both were very good. The entertainment in teh Indian was delightful!! I highly recommend this hotel and I personnelly will be staying there again.

Genuine Hotels.com guest review

Excellent. Will recommend

Genuine Hotels.com guest review

the hotel was very good and clean the service and the staff was very frienly and they give good service , the food is good and the stay in this hotel is very relax.they have his own taxi , and they bring you in all places and AMIT the drive is very responsible ,and DIVANE , always take care of the Guest

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

everything was ok but, the shower doesnot have a mat and i had a little accident because when you use soap, the floor become dangerous

Genuine Hotels.com guest review

The stay was very good and the staff at the hotel were very helpful. The only downside was that there was no hot water in the bathroom. We requested for hot water in the morning and the engineer did not arrive to sort the problem out until the evening. Once it was rectified, we were happy. We will definitely stay at the Hillton next time we are in India […] the location is excellent to all amenities. Read more

Genuine Hotels.com guest review

this hotel isn't as good as other hilton branded hotel. the room is not well maintained with old floor and furnitures. all doors of the wardrobes and drawers cannot be closed. the construction is actually defective. the menus of room dine in were missing. warm water supply in the bath tube were very unstable. many dark spots and one footstep were found […] on the bedsheet. the good thing is that it is just next to the metro station and close to the airport. Read more

Genuine Hotels.com guest review

fantastic hotel. 5 star all the way. great service. great restaurants. would definitely recommend

Genuine Expedia guest review

After a long tiring flight it is just the place you want to be at with tired kids. The rooms were spacious and very friendly staff. It was safe as the kids wanted to see the hotel so we let them on their own. Didn't have any hotel meals as the area around had a few so we went out. The kids enjoyed thei desserts.

Genuine Hotels.com guest review

The hotel needs to improve to the Standards. The reception staff are very sluggish. They do not have the warmth of Hilton. I am sure good training will rise the standards in India also.

Genuine Expedia guest review

The stay at this hotel was so disappointing, request you to pls do not go for the brand name. On check-in the hotel demands the guest to pay a security money either from your credit card or in cash. The services (room service/house keeping) is equivalent to a 2 star hotel. For example - you demand coffee & you get tea, the room service doesn't picks […] up the phone even after numerous calls, the housekeeping department misunderstands shampoo to shower cap, there are no hair dryers in the rooms or wash rooms. If you demand one they tell to check yourself. The service condition of the hotel is so pathetic that i decided to cut short my stay and change the hotel. The above situation was experienced by me for two days. If you demand any amenity from the house keeping department, make sure to give them a call after every 10 minutes, because the staff forgets the demand... and on inquiring the reply u get from the staff is - WE HAVE A SHORTAGE OF STAFF.. Come on hilton's why are you degrading your standards to such a level that the guests are pressurized to change their booking. To everyone reading this review please ignore this hotel, it was a pathetic experience staying over here. Read more

Genuine Hotels.com guest review

Always feel so relax in this hotel. Excellent place to stay and very friendly staff.

Genuine Hotels.com guest review

I had booked an Exec Suite and it was luxuary all the way. The bonus feature is that you check in on on the 9th floor in the Exec Lounge and there are free alcoholic drinks and cocktails everyday from 6-8.30pm and this is also where you have your breakfast and can relax. All the staff were excellent in the Exec lounge and more than accommadating of […] the guest. Highly recommended and will definately return next year. A most enjoyable and fantastic stay overall. Read more

Genuine Hotels.com guest review

Apart form all the excellent service and restaurants at any hotel, the most important aspect for me on a business trip is to be able to have undisturbed sleep. At the Hilton, I had the rare and wonderful experience of a very comfortable bed in a quiet, dark, cool room.

Genuine Hotels.com guest review

This is an excellent htel with very good service and accomidation, staff very freindly and polite, nothing to much trouble Dinning is at international rates but quality is also at this level They organised a day tour for me to the Taj and this was fantastic in all regards

Genuine Hotels.com guest review

A 6STAR HOTEL FOR A 5 STAR PRICE! Wow! wow! wow! Mind blowing service, hotel decore, restaurants and rooms. We spent 6 nights and were sad to leave. Staff were at our service 24/7. It was great to do our day trips and come back to the hotel to relax. Lots of lounging areas and 3 great restaurants avail. We spent a couple of nights in the executive suite […] and experienced the executive lounge room as well. Highly recommend this hotel if you are staying in Delhi. The Metro train station is only next door. Easy excess to all shopping areas. Does get crowded during peak. Hire taxis for sightseeing. Read more

Genuine Hotels.com guest review

An oasis of calm amidst the chaotic traffic and roads all around, The hotel is new and was slightly further from the International airport than we had hoped - took us 40 minutes in very busy traffiic - but that's Delhi! Most impressed with the tight security as we entered the hotel. Good room, loads of space, nice pool area if the weather is fine and […] a bar with a 'Happy Hour' that lasted until midnight! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review