"Nice hotel with wonderful location"
Intercontinental has served us with good services and comfortable rooms. One of the huge plus for this hotel is that it is so close to Time Square which is very convenient for tourists like us. Like most hotels in NYC, room size is not as big as I expected and our hotel is so close to another offie building that I can literarily see what the person […] is doing. Although I know the window is made in such way that others can't see through it, it still made me nervous every time I saw other people in the office building. Read moreGenuine Hotels.com guest review
Location was perfect for our needs!!! Close to Hells Kitchen , Garment District and Times Square . We would definitely stay there againGenuine Expedia guest review
"With in walking distance of most sights"
We were very pleased with our room. We ordered breakfast in our room one day & it was fabulous & very reasonably priced! The staff was polite, & most helpful, especially when we called in advance of our arrival regarding places we wanted to visit, & shows we wanted to see. Most Broadway theaters are within walking distance. There are many great restaurants […] close by. We would definitely stay there again! Read moreGenuine Hotels.com guest review
"Close to all must-see sights"
Excellent!Genuine Hotels.com guest review
"Great spot for tourist or mid town"
Got upgrade to 32nd floor very comfortable! Breakfast great but $39 all in! Friendly staff great spot would stay againGenuine Hotels.com guest review
Excellent location for downtown. However very busy hotel.Attitude of reception staff could be improved -based on other recent hotels stayed in last few weeks. Bellboys and doormen very helpful. Queries over charging was a problem.Genuine Hotels.com guest review
"The room walls( wallpaper) were dirt. Not stained."
Expedia said the rooms had queen size beds. We were informed by the hotel when we got there that the hotel has no queen beds. Just full beds.Genuine Expedia guest review
This was our second stay here in NYC. Would recommend.Genuine Expedia guest review
Beds extremely comfortable, staff super pleasant and helpful, stayed one night as family of 6 able to utilize the hotel storage all day the following day for our bags, free of charge, as we checked out the sights of the city! Valet parking very convenient ! Only tiny complaint can come up with is Keurig sticky and dusty inside didn't use because if […] this. Read moreGenuine Expedia guest review
"Upon arrival-- we departed."
Courteous & helpful staff. Room condition was atrocious. Beds sloppily made, no working lights in bathroom, odor in room, A/C produced minimal cooling. Staff offered to move us to another room. We declined this option. We requested refund. Photos of hotel on website were not depicted accurately.Genuine Expedia guest review
"Great hotel for theatre district"
The only reason I didn't rate this hotel a 5 is because, while it is very convenient for the theatre district, it's not on a "higher end" part of town. Of course, if it was, it would be a lot more expensive. The restaurant was excellent. The carpet in my room was fairly stained, but the rest of the room (including bath) was great.Genuine Expedia guest review
"Very Adequate, good location."
Except for a crying baby next door an entire night, it was very adequate experience. Very good location to get around. Staff was not very engaging, but answered the questions asked.Genuine Hotels.com guest review
"Not worth of money"
The room is toooooo small and we paid 1100 for two nights!Genuine Hotels.com guest review
One of my favorite hotels in NYC. Very clean, great service!Genuine Hotels.com guest review
Family trip yo see sights of NYC! Location was perfect! Walked to see the today show in Rockefeller plaza and all the top ranked sights close by.Genuine Expedia guest review
"Great hotel and the location is even better"
This was my second time staying at the intercontinental love the hotel and would stay there againGenuine Expedia guest review
"Loved the Intercontinental Hotel"
I loved staying at the Intercontinental Hotel. It is a beautiful hotel with all the amenities to make your trip fabulous. The staff was courteous, professional and very accommodating. The rooms are beautifully decorated and very clean and comfortable. Location wise, I couldn't ask for a more centrally located hotel. It was easy to get to anywhere in […] the city from restaurants to theatres to places of interest. I enjoyed The Intercontinental Hotel so much that I can't wait to return there on my next visit. Read moreGenuine Hotels.com guest review
"Perfect location for a visit to Broadway"
If you are visiting NYC with the purpose of going to a Broadway show and dining in any restaurant in the area, this is the perfect location. As a stop for sightseeing, you need not stay any where else. A short walk to the Hudson river to visit the Entrepid Museum or take a sightseeing tour the hotel is right there. Also public transportation to any […] area in NYC is right on the corner. The Intercontinental Hotel is a wonderful full service hotel with a clean, beautiful & comfortable room. Read moreGenuine Hotels.com guest review
Great air conditioners and very comfortable beds- musts for us! Clean and classy hotel near Time Square, Broadway, and great food. We were stuck on the 5th floor, so there was some typical NYC noise (kept my husband up, but we were told the category of room we paid for only went up to the 7th floor-I don't remember reading that when I booked). The last […] day I discovered IHG members get free internet. Check-in was quick but not personal (I wasn't impressed). Housekeeping was great and the door men were very helpful/knowledgeable. Saving on self-parking for $25 day parking steps across the hotel which was a relief. Overall, if you want to be in/around Time Square, I highly recommend this hotel! Read moreGenuine Hotels.com guest review
"convenient location and near subway, comfort room"
very good hotel with comfortable and fashion room and room is clean. it is walk distance to the time square and very close to subway to go everywhere.Genuine Hotels.com guest review
"Loved This Hotel"
This hotel is right next to Time Square & the Port Authority Bus Terminal the Subway. Jumping off to anywhere in the city is easy from here or you can just stay in the area & enjoy the hustle & bustle of Times Square. I have heard Time Square called the crossroads of the melting pot of the nation but I would categorize it as the crossroads of the melting […] pot of the universe. We like to people watch & it doesn't get any better than in the area of the hotel. About the hotel: Excellent in all areas; well appointed; clean; comfortable bed; nice view (our room faced 44th St.). I don't have anything negative to say about our stay. We didn't partake of the goodies in the room refrigerator or on the dresser but instead stocked up with this kind of stuff (including water) from the nearby local drug store. Read moreGenuine Expedia guest review
Our hotel experience this weekend was a big disappointment. We normally stay at the Marriott and we decided to try something different. The pictures on line looked impressive. Once we got there it was a big disappointment. There were only two clerks at the front desk and it was very disorganized. The waiting time was long and the guests didn't know […] which line to wait on and there wasn't anyone to direct you. Also, the lobby was very small and not impressive at all. We finally got checked in and went to our room to find out that it smelled of cigarettes. We tried calling the front desk and got no answer, so we had to go back to the front desk and wait on line again to be helped. We were given a new room with no apologies or anything. The rest of the stay was fine. We got comfortable in our room. The king size bed was comfortable, but the overall experience was nothing to talk about. No, we would not recommend this hotel to our friends because there are many more nicer hotels in the area. Read moreGenuine Expedia guest review
Our second time staying at this hotel and this time we were disappointed. Arrived after 3, room we paid for on higher floor not ready so they put us on a lower floor. Air conditioning didn't work. Engineering came at 11:15pm to fix it but it still didn't work. Nobody offered to move us and frankly, we didn't feel like packing all our stuff at that time […] of night. On checkout we mentioned what happened and hotel still didn't so anything. We should have been compensated in some way. Disappointed this time Read moreGenuine Expedia guest review
Staff excellent. Was a little irritated by broken ice machine and broken computer when trying to get my boarding pass. Small inconvenience but enjoyed the hotelGenuine Hotels.com guest review
"Solid as always"
Perfect location if you want to be in the busy part of Times Square. Gyu-Kaku is right across the street. Buffet is a little weak for the price but everything else is solid!Genuine Hotels.com guest review
"NYC Theater Trip"
We enjoyed our stay at the InterContinental - Times Square. The staff was pleasant and helpful, especially Bert the Doorman. Our room was comfortable and clean. The location was perfect as it was within walking distance of the three theatres we visited and very near Sardi's, John's Pizza, Junior's (for cheesecake) and the Shake Shack! We will stay at […] the InterContinental on our next visit to NYC! Read moreGenuine Hotels.com guest review
"Great hotel, great rate!"
Had a great stay at this hotel. Will definitely book again!Genuine Expedia guest review
Had a Great time at the hotel with very professional staff, service and accomodation near times square!Genuine Hotels.com guest review
Awesome hotel. Great service. Great location.Genuine Hotels.com guest review
"Best Reasonable Theater District Stay"
For the price, the room was larger than other hotels in the area. Quieter than expected! And the Todd English restaurant: I mean, how can you go wrong?Genuine Hotels.com guest review
Only downside was not enough bell men to help with luggage and dropping luggage at front can be challenging. Other than that...great hotel, service and location!Genuine Hotels.com guest review
"Excellent courteous helpful staff"
Excellent service close to theaters friendly and attentive staffGenuine Expedia guest review
"Lives up to the Intercontinental brand"
Great Hotel. Great location two blocks from Times Square and next door access to Subway station.Genuine Hotels.com guest review
Had a very enjoyable stay. Hotel and staff were great. Buffet breakfast was excellent. Times Square is my least favorite section of town, but the positive hotel stay experience made up for it.Genuine Hotels.com guest review
Very conveniently located in the Broadway district near Hell's Kitchen. Irene, who checked us in, gave us a free upgrade to the 31st floor so the view was specatcular! I would definitely reccomend.Genuine Expedia guest review
I enjoyed my stay. I traveled with my mother who needed assistance with walking. The staff were very accommodating when I needed to change rooms to be closer to the elevators. This hotel has a great restaurant. I recommend it if you are looking for a great place to rest after a busy day in the city.Genuine Expedia guest review
We needed a hotel close to Port Authority for a very early a.m.flight out of Newark Airport. The Intercontinental was perfect - nice end of our visit to the East Coast.Genuine Hotels.com guest review
Took my daughter for her graduation present from high school for a weekend trip to broadway! Hotel was excellent, extremely clean and super location. Would very much recommend for anyone with these requirements!Genuine Hotels.com guest review
"great location for theater"
very updated comfortable hotel. Borderline surrouding neighborhood.Genuine Hotels.com guest review
"awesome stay after 4 years"
I have been coming in and out of new York for the last 5 years but in the past owned my own property and looking to acquire another rental property. We have stayed and visit friends in my hotels before but hands down this has been the best so far with an awesome view. I will recommend this location the next time to friends and reserved my room as well […] until I close on my new property in the upper west side. excited to visit again, especially since the locations was great as well. thanks hotel.com for giving a reason to try new hotels. Read moreGenuine Hotels.com guest review
"Al. Staff was super friendly and helpful!"
Great location and very helpful staffstaff! Our room had a great viewGenuine Expedia guest review
"Clean, Good Location"
Hotel was very clean. Great location near Times Square and Broadway, yet not too noisy for being in the center of the action.Genuine Expedia guest review
"Clean, Large, Comfortable Room with Great Service"
The room and bathroom were well designed, large and comfortable. Service and friendliness from the Bellman, house keeping and front desk was great.Genuine Hotels.com guest review
"Close to Time Square."
Had a wonderful stay. Wish the other room we got was facing the front instead of the back.Genuine Hotels.com guest review
My corner room was well done and extremely comfortable, Other rooms seemed fine, but not amazing. Service was pretty good overall, and the star employee this trip was Darnella, who takes room service orders,Genuine Hotels.com guest review
Great location. Parking was right across the street and they validate!! The room was amazing, they gave us a corner deluxe room. We will come back again soon!!!!Genuine Hotels.com guest review
It was good!Genuine Hotels.com guest review
Only thing was the candy water and wine tray automatic charge- tough with kids that touch things before reading the card. Staff removed charge without any problem though.Genuine Expedia guest review
"Fun Saturday night"
Had a pleasant stay, spent 1 night in NYC to see a concert at Lincoln Center. Room 405 was comfortable, however you can hear and feel the A-Train passing by under Eighth Avenue.Genuine Hotels.com guest review
Great, great this is cheap and clean.great service close to everything in New york walking distance to nearly all major attractions I highly recommend. ..Genuine Hotels.com guest review
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