"It was where you want to be"
Very comfortableGenuine Hotels.com guest review
"Nice hotel in Theater District and Times Square"
We had a wonderful view from a corner room on the 23rd floor. Staff was very helpful, room service was great (although a little pricey). Two major metro stops were within 2 blocks (one right on the corner) and two blocks from restaurant row on 46th Street. We felt comfortable walking around after dark and were within two blocks of Times Square. Very […] convenient. Read moreGenuine Expedia guest review
There wasn't anything more i could have asked for. The stay was wonderful.Genuine Hotels.com guest review
"was located about mile from the Falls"
I was very pleased with the overall hotel. The only sad part was 1 gentleman at the front desk was really rude. I was asking Him a place to park my car for the day. I stayed the night, but next morning had a tour of the Falls. I didn't want to leave my car in valet without asking. I said, Can you please tell me a place to park. Answer was "you'll just […] have to drive around until you find somewhere!" So I walked over to valet and the bell, sweet guy asked me why I looked down. I explained the situation and He said, Sweetheart just leave your care in valet and pick up before six, The difference being is the bell guy works for tips, and believe me He Received a GREAT one. The front desk supervisor didn't care about helping a mom and daughter, Other than this instant the hotel is beautiful and very well taken care of. Was under construction but was not bothered with that at all. You must have remodels to maintain a gorgeous place. Read moreGenuine Expedia guest review
"Nice hotel. I is easily accessible."
It was indeed a pleasurable experience. We stayed for 2 Nights and 3 days. The Customer service and house keeping is excellent .The Bell boys are extremely helpful and often went the extra mile for us. They were very courteous: when we were on our way out, a bell boy mentioned " the weather says it will rain, but we can provide you with an umbrella […] if you are going out" . That is to mention an incident that impressed us. There were various other such commendable incidents. We highly recommend this hotel, it is worth the money you pay! Read moreGenuine Expedia guest review
"everything we needed and more with location"
We planned our 26th anniversary in NY with the Intercontinental as our base. It performed flawlessly in every way. The highlights were location and finding a room for our visiting daughter next door. The room, bed and service were pleasing and the staff were consistently helpful. We'll be back.Genuine Expedia guest review
extremely helpful and professional staffGenuine Hotels.com guest review
"Great hotel near theaters"
The InterContinenel was a beautiful hotel. It was easy to find and in a great location. My mother and I stayed for a night because we got tickets to see a broadway musical. We stayed on the 25th floor and the view was amazing - we could see the city and the Hudson River. I would highly recommend for anyone who wants to stay near Times Square as the […] hotel is only a few blocks away. There is ample parking close by and the hotel also offer competitive valet. I would stay here again. Read moreGenuine Hotels.com guest review
Nice a hotel for short visit to New York. The hotel staff was very helpful and accommodating.Genuine Expedia guest review
Amazing place. Arrived earlier than expected. Room was ready and was upgraded to a suite. Overall great experience. Will stay again next time in Manhattan. Centrally located to everything. Subway stop directly outside front door. Perfect experience.Genuine Hotels.com guest review
"Great location and friendly staff"
Nice clean hotel. I was given a corner room with large windows all around that provided for a great view. The bathroom was clean and modern with a great rain shower. The bed was super comfy during the few hours we did sleep. And the hotel staff were very eager the answer any questions or help with any plans. Location perfect!!! Subway access on corner […] of hotel block. Within walking distance to several great NYC attractions. Read moreGenuine Expedia guest review
"Calling ahead for late arrival won't matter"
As one adult traveling with three kids on a vacation, I did the following: 1) I made a point of pre-paying for a specified room (two double beds) for two nights, 2) It was a lot of money for me (room discount was not huge), 3) I called in advance to tell the front desk to hold the room for a late arrival, 4) We arrived late (after driving for 4 hrs) […] and our room was "sold out", 5) We were told that instead we'd get a king bed plus a rollaway (and "we won't bill you extra for the rollaway bed")!! I was floored and so were my two children and their friend visiting from Europe. Two people at the desk: fortunately one of them took the time to speak to her manager. When she returned she said "we've found you a room with two double beds." So, on behalf of my young companions, I was grateful to have actually gotten the room which I booked and for which I pre-paid three weeks in advance. Read moreGenuine Hotels.com guest review
"Great Hotel for a Times Square Visit"
The hotel was very clean and roomy.Genuine Hotels.com guest review
Clean.. Comfy and in the middle of it all.. The bestGenuine Expedia guest review
"First time to NYC"
Our first visit for NYC. Hotel staff was helpful. Not right on Times Square so I am sure it was a little quieter than being right on the main road.Genuine Expedia guest review
"Family Vacation in New York City"
Excellent hotel! Clean, comfortable and awesome location! Would highly recommend to anyone!Genuine Expedia guest review
"Convenient to theater district and Restaurant Row."
Comfortable and quiet considering its proximity to very busy and noisy Times Square area.Genuine Expedia guest review
We stayed one night so I did not interact much, but everything seemed to be just right.Genuine Expedia guest review
"Get a high room floor"
It wasn't what I expected no view to speak of, location to Times Square wasn't as close as I thought it would be. Over all just okGenuine Expedia guest review
"Great Location for Theater, Surprisingly Quiet"
We had never stayed in the Times Square area before, fearing that the noise would intrude on our sleep. The surrounding area is, of course, ultra-busy, but we found the InterContinental to be surprisingly quiet, hearing no more street noise than at other hotels we have stayed at on the East side.Genuine Expedia guest review
"outstanding oasis of hospitality in Manhattan"
Its vibrant and cutting edge high class hotel in the heart of Big Apple. I have chosen to stay at the Intercontinental Hotel Times Square more than 3 times in less than a year. I admire its cleaniness and comfort. The views of the rooms are beautiful and breath taking. The staff at the front desk is always prompt to do their best to make your stay delightful. […] They embrace you to make you feel home or even better. I highly appreciate "Sally at the front desk" and everyone for their care of Excellence. Read moreGenuine Expedia guest review
"Excellent Hotel and Experience"
This was my 5th trip to NYC and by far my favorite trip thanks to the Intercontinental. This hotel has it all. If you enjoy Broadway like my wife and I, you can't beat the location. Nothing says New York like Times Square and at the Intercontinental, you're right in the middle of the action. The staff was amazing from start to finish. The front desk […] was very friendly and helpful. The concierge was quick to help with any and all questions and did a great job of introducing us to parts of the city we hadn't explored yet. The view from our room was incredible. We watched the fireworks over the Hudson and it was amazing. The bed was very comfortable and the room service was great. We have stayed in a different hotel each trip but we have found our spot. We are completely sold on the Intercontinental Times Square and can't wait to stay here on our next trip to the city. Thank you so much for an unforgettable trip!!!!!! Read moreGenuine Expedia guest review
"Close to Times Square"
Great location. Great price. great hotel.Genuine Hotels.com guest review
"Heard the rumble of the subway on the 4th floor."
I love the hotel, but will stay on a higher floor next time.Genuine Hotels.com guest review
Great hotel -- great location, service, comfort. Three people in the double double was perfectly comfortable and service was great!Genuine Hotels.com guest review
This hotel was clean, modern, roomy and comfortable. It's located right in the heart of the theater district and two blocks from Restaurant Row. The staff was pleasant and professional. This will be my first choice for our next overnight visit to the city. I strongly recommend it.Genuine Hotels.com guest review
We loved the bed, price of roomservice, very clean room was a bit small but the bathroom was very roomy and nice.Genuine Hotels.com guest review
"Beautiful hotel. Great location."
The hotel was only footsteps away from Times Square. The perfect location. We had a beautiful view of the city from our 21 story room location! Loved this place!Genuine Expedia guest review
"Nice hotel, but..."
Hotel is new and rooms are a decent size. Location is good for easy access to Broadway, Times Square and restaurant row. My room was on the 4th floor and was very noisy due to a bar located direct across the street and the subway located directly under the hotel. You can hear the train all day and night. I would not stay in this hotel again for this […] reason unless I was on an upper floor. This is really strange...I visit NY 2 to 3 times per year and have never heard trains moving below the hotel. I would also suggest a full size ironing board and a closet that is large enough to hang shirts. The ironing board in my room was a tiny table top board that is nearly impossible to use. The closet has a safe on the bottom and although there's a bar for hanging clothing, the bar is low and there's no room for the clothes to hang. Finally...something minor. There's a computer in the room that says you can print boarding passes. When I printed mine and went to the front desk to pick them up I was told to use the computers on the lower level because they no longer print from the room. Not really a problem, but why not turn off this feature in the room...the front desk must get this question multiple times a day. Read moreGenuine Expedia guest review
Everyone was so accommodating... Great place to stay, as time square is right around the corner... So fun..Genuine Expedia guest review
"Great hotel in the center of it all!"
Terrific service and a wonderful Todd English restaurant!Genuine Hotels.com guest review
"5 out of 5 for convenience and walkability"
Within walking distance to most everything you would want to visit as a tourist - close to all Brodway theaters, Central Park, the Empire State Building and many other attractions. The room was comfortable, clean and well kept and the staff was consistently courteous and attentive. A little pricey but worth it. Would suggest at these rates they could […] include free internet access. Read moreGenuine Expedia guest review
I was completely satisfied with my stay. The room was beautiful, and the bed couldn't have been more comfortable.Genuine Hotels.com guest review
"Fathers Day weekend a success!"
Great hotel with friendly staff. My family and I are already planning another weekend getaway at the Intercontinental. The best part of our stay was the rain shower and the comfy down pillows. I would definitely reccomend this hotel!Genuine Hotels.com guest review
"Gem of Times Square"
Perfect. We're LI new Yorkers who wanted to stay overnight in the city. We both work and spend most of our time in Manhattan so I know what is good and what is bad. Well, this was all good. Great location to Times Square. Clean, Helpful, and near everything. Parking, subways etc. Just a perfect place. Will be back often.Genuine Hotels.com guest review
Excellent service, friendly staff and immaculately kept grounds/rooms.Genuine Hotels.com guest review
"Great location and place"
Stayed for 1 night and had a great experience with no issue. The rooms and location were excellent but staf was not that well trained in info if asked a specific question. However they were ready to sort it out by asking others and were cordial. Like to go there again since parking is right opposite to it and they have discount for hotel stay.Genuine Expedia guest review
"Not as expected"
Location of this hotel is great for Times Square and theatres. However, for a 4.5 star hotel there were some problems. The handle on the pocket door to the bathroom was missing on one side. It literally took several minutes for the water to get hot in the shower. The room was nothing special at all compared to higher-end hotels in other places (recently […] stayed at a Wyndham in Bismarck, ND that had a much nicer room). At check-in, the front desk staff put us in the wrong type of room as was a little stuffy about making the appropriate change. Overall, the front desk staff was rather aloof -- probably the least helpful of any hotel I've stayed in New York. In sum, the location worked very well for us and we got a good rate on the room. In the future I'd choose other options in the area before returning to the Intercontinental. Read moreGenuine Hotels.com guest review
The staff was friendly which is quite uncommon in NYCGenuine Expedia guest review
"nice location but small rooms"
nice stay but in my opinion it is over priced, meaning for its standard it should be a bit cheaperGenuine Expedia guest review
slightly larger rooms than the typical NY hotel. Dinner in the hotel restaurant was outstainding.Genuine Hotels.com guest review
"Convenient run of the mill corporate hotel"
It's a decent corporate hotel but the service was a little lazy.Genuine Hotels.com guest review
Excellent location right at the centre of Times Square. Very convenient to go for shopping, big attractions, and broadway shows. Hotel is nice; may be a little overpriced. Room is reasonably clean and comfortable. Service person came immediately to fix the TV which was not working. Breakfast buffet is overpriced for its selections. There are very nice […] restaurants closeby.Good to have the computer in the room; but charged separately for the room computer and the ipad. Overall we enjoyed our stay in the hotel. Read moreGenuine Hotels.com guest review
"Great Hotel for anyone looking to enjoy their stay"
Great Hotel, a great week spent here. Perfect location, clean rooms, excellent serviceGenuine Expedia guest review
Excellent service and very comfortableGenuine Hotels.com guest review
"not so great"
the room had a gym/mildew smell. The wifi did NOT work and they would not give the pin to make it work. Tried to order room service but the phone just rang and rang. When i called downstairs operator to order food, they didn't get the order right when it was delivered. For the price that I paid...i should of stayed at the W.Genuine Hotels.com guest review
"very close to times square and broadway"
great hotel,super location!!Genuine Hotels.com guest review
Great hotel. The only thing I did not like is charging me for every device I was using for internet. It dose not make sence to me. Otherwise, I recommend it for families.Genuine Expedia guest review
The Intercontinental Times Square is a five star hotel in an up-and-coming neighborhood. Best room service food in NYC. Great coffee nearby at Empire Coffee. Highly recommend.Genuine Hotels.com guest review
We had a great time - staff, service, restaurant, room comfort, size and cleanliness and decor - all tops!! Location perfect too!Genuine Hotels.com guest review
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