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1 room, 2 adults
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300 W 44th St, New York, NY, 10036, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 1,538 reviews)

  • Location
    Great location
  • Room
    Great room
  • Service
    Fantastic service
  • Value
    Poor value for money
  • WiFi
    Bad internet service
4.0 / 5Excellent
"nice hotel"
Walking distance to Times Square and Broadway theaters. Friendly staff. Comfy beds.
Genuine Expedia guest review
Other trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to Times Square"
Super nice and clean comfortable bed, just one issue no free wifi
Genuine Expedia guest review
Other trip Aug 6, 2015
dora
US
5.0 / 5Outstanding
"Perfect!"
Very spacious, great room, clean and comfortable bed - great shower pressure very nice staff. A+
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
5.0 / 5Outstanding
"5 star hotel for 2 star price in Times Square"
Great value around Times Square. Two beds were difficult to find, but they were available here. Friendly staff, free drinks at the bar (as a welcoming gift). Nice amenities. Will stay here again for sure.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
James
US
4.0 / 5Excellent
The hotel is within a block of several theaters. I would recommend it to anyone who wants to be close to shows and within two blocks of Times Square. Parking is $35 night, which is good for the area.
Genuine Expedia guest review
Other trip Jul 29, 2015
A Traveler
US
3.0 / 5Good
"Location attracted me to this Hotel!!"
The hotel is in a great location...which is very close to the Times Square...so you are close to the real action...however, the room which was given to me was on a lower floor with absolutely no view... I could see people working in the next building...and presume they could also see us in the room...if we forget to draw up the curtains.... rooms are average...however the real issue i faced was that the housekeeping used old mops to clean...and every time when the room was done the bathrooms had a very bad stink as if of dried sweat....had to almost empty my new perfume bottle during the stay. Other than the view and the bathroom issue the stay was just about ok..nothing really which can be stated as excellent or good. Will try and avoid this hotel in the future.
Genuine Expedia guest review
Other trip Jul 29, 2015
Sanjay
US
4.0 / 5Excellent
"Very convenient location."
Great and convenient location. I'm super picky and the room was extremely clean. Tub drain was clogged. I made a complaint but it was never resolved. We were on the 4th floor. Our window view was of a brick building. It was pretty ugly.
Genuine Expedia guest review
Other trip Jul 25, 2015
Julia
US
5.0 / 5Outstanding
"Trip"
Amazing place! Super comfortable beds!
Genuine Hotels.com guest review
4 night trip with friends Jul 16, 2015
A Traveler
US
4.0 / 5Excellent
"Nice & convenience"
Good location & guve us chance to be very near to downtown activities
Genuine Expedia guest review
Other trip Jul 21, 2015
engr. nassir
US
5.0 / 5Outstanding
Hard to beat for location near the theatre district and Times Square. My room facing 44th St. was quiet and comfortable, modern and clean. The entrance to the end St subway station is next to the hotel and Port Authority is 1 block south for easy access to airport shuttles. My only minor complaint was a key card with a mind of its own and the replacement card was only a little more reliable. But that won't keep me from coming back.
Genuine Hotels.com guest review
3 night business trip Jul 10, 2015
A Traveler
US
3.0 / 5Good
"Good Hotel if you are staying in Times Square"
Great hotel and rooms but the only complaint I have is that the floor and sheets were damp. Concierge and check in employees were very nice. The hotel restaurant staff seemed very unfriendly and were not attending to their customers probably since 18% gratuity is included automatically on all orders. Great place to stay but stay away from the restaurant downstairs.
Genuine Expedia guest review
Other trip Jul 15, 2015
A Traveler
US
4.0 / 5Excellent
My only complaint s that they could not give us the roll-away bed we requested because we'd reserved 2 double-beds, with which the roll=away would have been a code violation; I view this as Hotel.com's lapse, not the hotel's. Anyway they very kindly gave us a king bed with the roll-away at no extra charge. Discount on the parking garage, and free Sunday NY Times, were pleasant bonuses.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
A Traveler
US
5.0 / 5Outstanding
I enjoyed my stay. The room was clean, bed comfortable, and the staff was pleasant and polite. I needed direction, the Bellhop was extremely helpful.
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
Latanya
US
5.0 / 5Outstanding
"Perfect NY location."
The Hotel is a perfect place to stay. 1 block from Time Square and hotel sits right in the middle of the Broadway Theaters. Very easy to get same day cheap tickets from the box offices that open in early am. Plenty of eateries located around this area. The 42nd Port Athority Subway stop is right next to the hotel. Many of the on and off bus tours are located very close by. We stayed in a corner room with great views of the street below. Bed was very comfortable. Could not hear noise from the street,we were on 14th floor. The hotel breakfast ( buffet) had everything imaginable on the buffet. Our booking included free breakfast so it was a great deal!! They did present bill after eating but did not show on hotel bill at check out so no gimmicks, it was free. We got free wifi by signing up for a points program at hotel fast and easy . Our room was larger than what I expected for a NY hotel so this was a plus. In the future we will use this hotel again. Great location, nice staff, great room and breakfast!
Genuine Expedia guest review
Other trip Jul 14, 2015
Teri
US
5.0 / 5Outstanding
"GREAT TIME IN NY AT A GREAT HOTEL"
THE HOTEL WAS GREAT. VERY COMFORTABLE AND THE PEOPLE WHO WORKED THERE WERE NICE AND VERY HELPFUL..I WOULD STAY THERE AGAIN...ROOMS WERE VERY CLEAN AND THE LOCATION WAS PERFECT FOR OUR FAMILY...
Genuine Hotels.com guest review
1 night family trip Jul 10, 2015
LINDA
US
5.0 / 5Outstanding
"Great location!"
Our stay at the Intercontinental was terrific. We booked multiple rooms over a 5 day period and were attending NYMF. The price was reasonable, the rooms were clean and comfortable and roomier than most NYC hotels! The location was convenient and the staff were friendly and helpful.
Genuine Expedia guest review
Other trip Jul 13, 2015
Carol
US
4.0 / 5Excellent
Stayed for family vacation- very nice would recommend
Genuine Hotels.com guest review
5 night family trip Jul 2, 2015
Scott
US
5.0 / 5Outstanding
"Great choice!"
Excellent staff. Very friendly and accommodating. We were upgraded to a corner room and they sent up fruit, nuts, chocolate & champagne complementary for a special occasion we were celebrating. They went above and beyond without us asking at all and made our trip memorable. Thank you!!
Genuine Expedia guest review
Other trip Jul 12, 2015
Allison
US
5.0 / 5Outstanding
Very well located hotel... A block away from Times Square.. Very nice
Genuine Expedia guest review
Other trip Jul 11, 2015
A Traveler
US
5.0 / 5Outstanding
"10 years"
10th year anniversary
Genuine Hotels.com guest review
2 night romance trip Jul 3, 2015
Maria
US
5.0 / 5Outstanding
"Nice hotel close to time square"
Enjoyed the stay. Convenient to all the amenities.
Genuine Expedia guest review
Other trip Jul 10, 2015
Guru
US
5.0 / 5Outstanding
"Great location!!!"
Very friendly staff with a great location. Just a couple blocks from Times Square gives you a little buffer from the madness. Theaters close by with a lot of dining options. Shake Shack in the ground level of the building.
Genuine Expedia guest review
Other trip Jul 8, 2015
A Traveler
US
2.0 / 5Fair
"Disappointing"
The hotel is in a great location particularly if you are a Broadway fan and the Todd English restaurant on property is very nice. We, however, had a room maintenance issue that completely ruined our experience. Their staff accused us of being responsible for the problem and were initially not very accommodating about moving us to another room. During a four night stay, we had to occupy three different rooms. Unbelievable. For a newer property, the sleeping rooms are nothing special and the service levels left much to be desired. I travel to NYC often but cannot return to this hotel.
Genuine Expedia guest review
Other trip Jul 7, 2015
Mitch
US
5.0 / 5Outstanding
"Only 1 complaint!"
Loved everything about the Intercontinental. We spent three days in NYC and saw and did many things including: visited the 911 Museum and Memorial, Little Italy, Times Square shops and restaurants, Ellis Island, Statue of Liberty, a Broadway play, Good Morning America, a guided bus tour, a Mets game and a Yankees game! The hotel was VERY close to the Times Square/Broadway activities, and to subway that took us to the other activities. The staff was welcoming and very helpful and friendly, the hotel rooms were clean; the bathroom was large and had a huge shower with rain shower option. The ONLY complaint I have is that the mattress was way too soft! This fact alone may hinder me from staying there again. :-(
Genuine Hotels.com guest review
3 night family trip Jul 1, 2015
Jo Ann
US
4.0 / 5Excellent
Overall, it was a very good experience. Got to stay in a room on a high floor so got a view of the city. Coffee was provided in the room but the coffee cups were dirty. Coffee maker was clogged. That was the only downfall. Otherwise, I enjoyed our stay there. We stayed for 7 days.
Genuine Expedia guest review
Other trip Jul 5, 2015
Lisa
US
4.0 / 5Excellent
Friendly and helpful staff. Perfect location, just one block from Times Square. New and clean. A bit disappointed that we recieved a room facing another building in 4th floor and no view at all.
Genuine Hotels.com guest review
5 night trip with friends Jun 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel. Really nice and clean. Good room."
The hotel has a very good location. Near Times Square but not in the middle of the noise. The best breakfast buffet ever!!!!! Nice lounge with live music at night, and good drinks and small plates. Irene, at the fornt desk, is a very nice person and was able to help us with a minor inconvenient. Good for her! Will be back at this hotel every time we visit NYC
Genuine Expedia guest review
Other trip Jun 30, 2015
H.M.
US
5.0 / 5Outstanding
"Great hotel, great location"
Family vacation in NYC and the kids loved the hotel, especially the shower. Very close to Times Square but the room was quiet. The breakfast prices were kind of high so we passed in favor of several local eateries. Staff was very friendly, helpful and professional. Parking was cheaper than expected (across the street). A little expensive overall but we're talking the heart of the theater district in New York City. We would definitely stay again.
Genuine Expedia guest review
Other trip Jun 27, 2015
Mike
US
4.0 / 5Excellent
"Great Place"
I moved to this hotel after having an unpleasant experience at another. This hotel was everything the website stated, the rooms were spacious and comfortable. The hotel was clean and modern, I couldn't ask for more I was very happy with my choice to move hotels. Location is great too! It was everything I expected from a 4 star hotel.
Genuine Expedia guest review
Other trip Jun 26, 2015
SBN
US
5.0 / 5Outstanding
Combined a quick meeting with a weekend girls getaway. Had a wonderful stay- concierge and instant assistant were FANTASTIC!
Genuine Hotels.com guest review
2 night business trip Jun 12, 2015
Nichole
US
5.0 / 5Outstanding
"Great weekend"
Great weekend. My favorite hotel in New York. Shake shack next door!
Genuine Expedia guest review
Other trip Jun 19, 2015
david
US
5.0 / 5Outstanding
"Awesome location"
Beautiful hotel. Corner room overlooking the Hudson. A+ Service. Bellman named Santiago was very helpful and went above and beyond the call of duty.
Genuine Hotels.com guest review
2 night trip Jun 12, 2015
Geoffrey
US
5.0 / 5Outstanding
"Couples getaway"
Loved it. Great place to stay.
Genuine Hotels.com guest review
3 night trip with friends Jun 12, 2015
Seth
US
4.0 / 5Excellent
The hotel is great but I wasn't able to sleep during the night because of the noise coming from the street. For some reason the windows doesn't keep the room quiet.
Genuine Expedia guest review
Other trip Jun 15, 2015
A Traveler
US
4.0 / 5Excellent
"Internet not included"
Internet was not included, and every time I logged on the system asked me to authorize another $15 charge. When I objected to management, they did eventually waive the fees (because I had joined the loyalty program), and their repeated demand for $15 payment was apparently just a system glitch. But why should I have to face a bill adjustment dispute when checking out? Red Roof Inn had free internet years ago. Why is Intercontinental so far behind?
Genuine Expedia guest review
Other trip Jun 15, 2015
Offline
US
5.0 / 5Outstanding
"new York visit"
had a wonderful 5 days in new York with daughter and granddaughters - the InterContinental is the perfect hotel if you are visiting broadway and times square. central location, great staff and very nice rooms.
Genuine Expedia guest review
Other trip Jun 6, 2015
On the water
US
4.0 / 5Excellent
"Nice hotel with a great location"
A nice hotel with a great location. Staff were friendly and the buffet breakfast was great. One of the nicer hotels to stay in New York
Genuine Expedia guest review
Other trip May 31, 2015
Riyaz
US
5.0 / 5Outstanding
"Great location! Walking distance to time square"
When I checked in they did not tell me I can sign up for the rewards program to get free wifi, I learned that last day I was there! And do not take the Town car to anywhere it is a rip off!
Genuine Expedia guest review
Other trip May 30, 2015
sheri from CA
US
4.0 / 5Excellent
"Nice hotel. Time Square location isn't ideal."
Perfectly nice, functional hotel. Nothing extra. Seems to cater mostly to tourists--not too shocking given the location.
Genuine Expedia guest review
Other trip May 30, 2015
Alex
US
5.0 / 5Outstanding
"Very close to Times Square"
Excellent hotel. Upgraded my room to very spacious , comfortable , luxurious and high floor. It is one of the best hotels I have ever stayed at in my life.
Genuine Expedia guest review
Other trip May 30, 2015
Ada
US
4.0 / 5Excellent
Very good experience. Seems to cater to business traveler as opposed to family travelers.
Genuine Expedia guest review
Other trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
Good location, good management, I like every Thing
Genuine Expedia guest review
Other trip May 29, 2015
Mohammad
US
5.0 / 5Outstanding
"Great location, very comfortable hotel."
So glad we found this place on Hotels.com it was in the best location that is a few minutes walk to Times Square. The hotel was very nice inside, the bed was comfortable, loved the shower, the view wasn't great but can't complain. The hotel staff were very friendly and accommodating. Next time in NYC we will for sure come back to stay here.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
John
US
4.0 / 5Excellent
"Comfort beds and good location"
We dont have water welcome and i get bottle of water it price 12 USD it very expensive
Genuine Hotels.com guest review
3 night family trip May 15, 2015
Omran
US
5.0 / 5Outstanding
"nice hotel close to the teathers"
everyting perfect. hotel is close to main attractions.
Genuine Expedia guest review
Other trip May 21, 2015
allan
US
3.0 / 5Good
"Could say the worst staff ever!!"
This hotel has an excellent unique location, however they have many negatives, i'll go through some of them: 1- At the check in time, the receptionests know the that they have many rooms with a good view and at high floor ready for use, however the are hiding them telling there is nothing ready and make you wait for the rooms that will be ready at a late time and the ones available at a low floor with the worst view! 2- When you call the extension Zero requesting a comb or a weight scale, immeditely say they don't have, while when i talked directly to one of the housekeeing staff, they immediately brought both to me!! 3- A receptionest and a lady at extension Zero, and at different times, both confirmed to me that they have empty boxes that i could use for my extra luggage, and promised to send to my room, i have checked out with nothing! 4- They take a deposit of 25$ to give you an umbrella to use whilst raining, and discourage the groups of 2 to take more than one umbrella. *Overall i didn't feel i was staying at the Intercont., completely dissappointed.
Genuine Expedia guest review
Other trip May 21, 2015
traveler
US
5.0 / 5Outstanding
"Wow. These guys are good !!"
Great Hotel, Great Service, Great Restaurant and Location. Robin Scottsdale Luxury Stay
Genuine Hotels.com guest review
3 night family trip May 15, 2015
Robin
US
4.0 / 5Excellent
"Perfect situation in Manhattan"
Clean hotel and very comfortable bed ; we will definitely come back to the Intercontinental Times Square at the time of our next stay in Manhattan.
Genuine Expedia guest review
Other trip May 19, 2015
G&G
US
4.0 / 5Excellent
"Hotel is in a great location"
Very nice curbside staff, especially Jeff! They were all very helpful.
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel. Great location."
Nicely designed hotel with a great location to Times Square and the theater district. Small room but a very comfortable bed and large shower. Customer service was spotty. Front desk was not friendly or helpful but the concierge was very friendly and provided great information. The bar was a similar experience. One night the server was great. The next she was MIA. Very small health club.
Genuine Expedia guest review
Other trip May 17, 2015
Robert
US
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