Hotel was very clean and staff was extremely friendly!Genuine Hotels.com guest review
As usual the standards set forth by marriott were met.Genuine Hotels.com guest review
Best place I stay at in glenwood springsGenuine Hotels.com guest review
We normally stay in downtown Glenwood Springs, but all of the rooms were booked so we chose this hotel. Very modern, 5 minutes to the hot springs. The ceilings were really high in the rooms making them very quiet from noise above (We were on the bottom floor). Rooms were basic but very roomy and comfortable. Would stay here againGenuine Hotels.com guest review
Nice size room, bathroom. Bed was uncomfortable though. Curtains weren't working correctly and bathroom shower door leaked out onto floor. Overall a good hotel , we would stay again.Genuine Hotels.com guest review
"New Addition to Glenwood Springs"
Pros: price, location, modern/contemporary design, friendly & courteous staff, quiet Cons: (would have been nice) no microwaves in the rooms, the front desk didn't seem to be fully knowledgeable about the nearby attractions or how to get there, would have been nice if there was a shuttle from hotel to Downtown or any of the attractions (Adventure Park […] or Hot Springs or Vapor Caves). Read moreGenuine Hotels.com guest review
"Fine but not great for the money."
Overall fine for one night. Wish they'd police the pool so teenagers aren't allowed to just go wild - was not enjoyable or particularly safe for my younger kiddos and was definitely not a relaxing soak in the hot tub. Really need to clean the shower better. Beds are awesome.Genuine Hotels.com guest review
"Very nice hotel"
Just stayed for 1 night but very nice check in gal and room choice was offered. I enjoyed the room. Bed not great but ok. Did not use food service there but Starbucks and other choices nearbyGenuine Hotels.com guest review
"comfortable and clean"
This hotel is beautiful. A little further away from the hot springs then I wanted. Room was clean and modern. The swimming pool was the only bummer. The swimming pool and hot tub had way too much bleach. We could smell it all the way down the hall and then it was like burning our eyes and skin when we went in. Just adjust that and this hotel is gre […] at. Read moreGenuine Hotels.com guest review
Nice hotel, new. Only negatives were no continental breakfast and a broken hot tub.Genuine Hotels.com guest review
Clean comfortable, great beds, accommodating with 4 kids, would stay againGenuine Expedia guest review
The bed was the hardest I have ever slept on. I spoke to staff they said they are all that way. The shower head was not very strong.Genuine Hotels.com guest review
This hotel is awesome! The room was the best I've ever stayed in. Made for an awesome X-Game weekend! (Don't buy shots at the bar they are way over priced).Genuine Expedia guest review
"Overall I would stay again"
We actually got 2 rooms. One was free from hotels.com free night stay. Though hotel did not know this. They were very full. One room 2nd floor was good but missing hair dryer. Second room on 1st floor. Near the double doors that block it from the hotel restaurant/lobby. Morning people were slamming doors from early on. Shower faucet was broken. Took […] 5 min to start shower. Sink faucet was also broken and very tight and squeaky. Afraid handle was going to break off each time we were going to use it. Hair dryer missing in that room too! Front desk offered to take a hair dryer from one of 2 rooms they had left but other guest offered us his! Otherwise the room was super clean, very nice, great fast wifi. Beds were comfortable. Just a few maintenance issues which we noted when we checked out and hope they fixed before next guest arrived. Maids were also VERY loud on the first floor in the morning. We wanted to sleep in until 10 which was almost impossible between the slamming door and the maids YELLING back and forth at each other down the hall. We would however stay there again as the restaurant had a full Starbucks and the room was very nicely appointed. Also in the best part of town where all the new restaurants and shops are located. Read moreGenuine Hotels.com guest review
Not the Courtyard That I expected. Had to pay extra for everything . No fresh free coffee in the lobby . No complimentary breakfast. No free papers at the front desk. Don't think I will look for Courtyard in the future.Genuine Hotels.com guest review
Great place to stay if passing through Glenwood Springs.Genuine Expedia guest review
Very comfortable beds, clean and friendly staff. WE will return.Genuine Hotels.com guest review
"Would stay there again."
Beautiful hotel, clean rooms, and bathrooms. I would stay here again but next time my family and I will eat elsewhere. There is a Starbucks deli type of eatery and it's less than appealing for a meal. The pool was cold too. Other than that it's a great place for a night or two.Genuine Expedia guest review
"Nice location for a relaxing weekend"
The hotel was nice, clean and comfortable. We enjoyed our trip, my only criticism was the loud hallway, and loud door slams, at 10:00 pm until 11:00pm. I blame irresponsible parents for that one, not the hotel. Although maybe think about advising parents at checkin of the quiet rules. With all that said, I would stay there again just because of the […] quality of the room and friendly staff. Read moreGenuine Hotels.com guest review
there was no parking sheets and bedding smelled funnyGenuine Hotels.com guest review
"Overall nice Hotel"
The hotel was nice The Food was Lousy..stale bread, blah flavors, Starbucks drinks made wrong... eat elsewhere. The room was beautiful The pillows were over soft and tiny... yuck. Had to go buy a pillow at Wal Mart. Kept being awakened by the noisy pipes. Anytime anyone upstairs flushed or ran the shower, sink etc... It was horribly loud. The pipes […] ran next to the bed and woke me up with a start! I'd stay there again, but only in an upstairs room. Read moreGenuine Expedia guest review
Perfect option plus this property is new so you know its best comfort wise and fresh.Genuine Hotels.com guest review
Very clean. Off the main drag but close enough to get everywhere you need to go easily ,Genuine Expedia guest review
"Great for an isolated small town."
Hotel construction was still in progress (parking lot, etc.). Not scenic, but comfortable, clean and full amenities.Genuine Expedia guest review
Very nice hotel. Loved the stairs as they were opened and safe. Loved the bed facing the window with a view of the mountains. Great workout room,though small. Loved that the food had the calories listed!!!Genuine Expedia guest review
The hotel was new parking was a problem with construction going on had to park in alternate lot rooms clean and comfortable staff excellent really nice that mall was close by with an organic store which i love and target and sportsauthority and restuarants that were excellent.Genuine Expedia guest review
"We will stay here again."
This met all of our expectations and more. When we go to Glenwood Springs, this is where we will stay.Genuine Hotels.com guest review
"Over price for what you get, all room, no tub, Bar"
Swimming pool to small. It was clean and everyone was friendly just thought it was way over priced for what you gotGenuine Expedia guest review
"Excellent Hotel, Great Facilities, Friendly Staff"
The hotel was at a great location, about 5 mins from downtown and the Hot Springs Pool. Even rafting was just 5 mins away. We got the mountain view room. The staff were willing to help with everything and were really friendly. It has a nice pool with a jacuzzi. Very clean. The breakfast at the Bistro was amazing for an inside restaurant. The room was […] very clean. The internet was dependable. No complaints at all. Read moreGenuine Expedia guest review
Very nice place to stay. But you can't get coffee after the cafe area closes.Genuine Hotels.com guest review
Shower door leaked water on the bathroom floor. Reported on the first day never addressed.Genuine Hotels.com guest review
"Cold pool & not very quiet..."
The pool is small and cold and the rooms don't seem to have much for noise deadening. I could hear the next door TV and people walking on the floor above more then I would have cared. The lobby smelled of Chinese food at dinner (that's were the food is served).Genuine Expedia guest review
"Great for Last Minute"
We booked our stay while on a road trip and only 1 week ahead of time, and were very happy to be able to secure a room for two nights. Our expectations were of a mid-range hotel (we had wanted to stay at Glenwood Springs Hotel) and the price reflected this. When we saw the room, we were surprised at how nice the setup was and how comfortable the king […] size bed was. Needless to say, the hotel met and exceeded our expectations, the hot breakfast made to order was exceptional (and part of the pricing) and the staff very accommodating. I rated the convenience and surroundings a 3 only because we had to drive a few miles to get to everything and there is road construction around the hotel, but really it wasn't a big deal. I think this hotel is exceptional and for the pricing we will stay there again. Read moreGenuine Hotels.com guest review
"Hotel is wore down."
We went on our annual trip to Glenwood and and have stayed the last couple of years at the Courtyard. This year we found the outside grounds all torn up due to foundation issues. Everything was dusty. The rooms looked worn as well and the beds were lumpy and not easy to sleep on. Overall they need a bigger remodel than just the foundation. Also found […] the staff to be un attentive and dis-engaged. Probably will look for somewhere else next year. Read moreGenuine Expedia guest review
"Marriott Courtyard Construction."
Too much construction going on at and around the hotel.Genuine Expedia guest review
"nice and clean and excellent staff"
very nice. not much of a neighorhood, but very clean and new looking. Great breakfast layout.Genuine Hotels.com guest review
Bathroom tile and grout and silicone around shower doors were extremely molded. Shower doors leaked. Patio was dirty and not kept up from construction. This is supposed to be a newer hotel and it looked like it was alot older from lack of upkeep. Grass and shrubs dead from lack of being watered..in dining area all booth seats were torn and dirty. Tile […] in lobby area was missing. Walls and floors paper thin. You could hear everything. Read moreGenuine Expedia guest review
"Too bad for construction"
This is a nice hotel, however, the construction made entry somewhat inconvenient and made things noisy. We had a conference at the hotel and the construction noises were almost louder than our speaker at times. The room was beautiful and clean though and the bar/breakfast area was great!Genuine Hotels.com guest review
The hotel staff was very friendly and helpful. The roim was nice but not very clean. Remodeling in front of hotel so noisy. We had a good stay but would recommend Residence Inn near insteadGenuine Expedia guest review
I would prefer to stay at this hotel over any other in town ! Great price great service !! Perfect !!Genuine Hotels.com guest review
I had an issue with a young gal who worked the receptionist counter. We wanted 3 pool towels to use for the hot springs and she would not let us take the towels out of the hotel. We paid $140/ per night for the hotel and they won't let us borrow $3.00 towels to use for the hot springs? and return the towels? I think if I paid $140 per night that I would […] be willing to return a $3.00 towel after use. Besides the 18 yr old employee who didn't allow us to use the pool towels, the hotel was decent. Read moreGenuine Hotels.com guest review
Was very nice with the exception of the breakfast situation. That NEEDS work big time.. And one girl there was down right nasty. The thinner dark haired girl was cute, smiled and was great .. The other one need a new job or more training. We were given coupons for breakfast that was a joke. Other wise the hotel is a big plus for Glenwood.Genuine Hotels.com guest review
"very happy with our stay"
We were very happy with our one night at this hotel. Room was spacious, beds very comfortable, internet connection was very fast (best we have ever had at a hotel). Employee at checkin was very friendly and helpful. We were not at all impressed with the pool area. Not inviting at all. Also the breakfast at the hotel was not good at all. Those two things […] were the only criticism we have. We would definitely stay there again. Read moreGenuine Hotels.com guest review
There was a problem in the shower in our room. There is a large gap between the glass door and the tile in the shower which allows water to leak out onto the bathroom floor. There was so much water that it took all of the towels to mop it up. There is a danger of slipping on the tile floor. We did notify the front desk as we checked out.Genuine Expedia guest review
"great contemporary hotel"
clean and comfortableGenuine Hotels.com guest review
"Wonderful View....Great Price!"
Large King Size bed that is really comfortable...and a big shower.....perfect for a newly married couple!Genuine Expedia guest review
We were needing a little overnight getaway, and the hotel was perfect for that. When we were given our room, it was on the ground level. After seeing it, we asked if there was any way to have a room on the second or third floor, which they were to accommodate us with. We really appreciated it!Genuine Hotels.com guest review
"Good hotel for the money. Great views."
Staff was friendly and helpful. Hotel was clean, comfy and exactly how it should be.Genuine Expedia guest review
"No frills hotel but meets the basic"
I visited during a holiday weekend. It was extremely busy and this was apparent by the associate's faces. Overall the stay was fine; however, there was room for improvement. For example, the workers cleaning the room should definitely receive more training. Upon check in there was food left in the refrigerator from the previous guests. Also, on the […] second day, the bathroom was still dirty from the morning. We noticed that our hair was still on the floor and the sink was not wiped down. I just took it upon myself to wipe everthing down with lysol wipes as I tend tl do with most of my hotel stays. However, the hotel was nicely decorated and close to attractions. The pool was small but well maintained. There was a very nice lobby and eating area. Read moreGenuine Expedia guest review
"OMG do not pat for the breakfast!"
Good service, location and clean, But, unless you like Blacken Eggs for breakfast do not pay the extra for breakfast. The employee served me breakfast with scrambled eggs that were literally Burnt black! And apologized while doing so, he could have just recooked them since in the time he used to apologize he could have recooked them. Although the management […] tried to make up for it by giving me a meal elsewhere , it was too late and i had to go to my meeting without breakfast so everyone in the room got to listen to my stomach grumble for three hours....embarrassing.... Read moreGenuine Hotels.com guest review
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