"Overall I would stay again"
We actually got 2 rooms. One was free from hotels.com free night stay. Though hotel did not know this. They were very full. One room 2nd floor was good but missing hair dryer. Second room on 1st floor. Near the double doors that block it from the hotel restaurant/lobby. Morning people were slamming doors from early on. Shower faucet was broken. Took […] 5 min to start shower. Sink faucet was also broken and very tight and squeaky. Afraid handle was going to break off each time we were going to use it. Hair dryer missing in that room too! Front desk offered to take a hair dryer from one of 2 rooms they had left but other guest offered us his! Otherwise the room was super clean, very nice, great fast wifi. Beds were comfortable. Just a few maintenance issues which we noted when we checked out and hope they fixed before next guest arrived. Maids were also VERY loud on the first floor in the morning. We wanted to sleep in until 10 which was almost impossible between the slamming door and the maids YELLING back and forth at each other down the hall. We would however stay there again as the restaurant had a full Starbucks and the room was very nicely appointed. Also in the best part of town where all the new restaurants and shops are located. Read moreGenuine Hotels.com guest review
Not the Courtyard That I expected. Had to pay extra for everything . No fresh free coffee in the lobby . No complimentary breakfast. No free papers at the front desk. Don't think I will look for Courtyard in the future.Genuine Hotels.com guest review
Great place to stay if passing through Glenwood Springs.Genuine Expedia guest review
Very comfortable beds, clean and friendly staff. WE will return.Genuine Hotels.com guest review
"Would stay there again."
Beautiful hotel, clean rooms, and bathrooms. I would stay here again but next time my family and I will eat elsewhere. There is a Starbucks deli type of eatery and it's less than appealing for a meal. The pool was cold too. Other than that it's a great place for a night or two.Genuine Expedia guest review
"Nice location for a relaxing weekend"
The hotel was nice, clean and comfortable. We enjoyed our trip, my only criticism was the loud hallway, and loud door slams, at 10:00 pm until 11:00pm. I blame irresponsible parents for that one, not the hotel. Although maybe think about advising parents at checkin of the quiet rules. With all that said, I would stay there again just because of the […] quality of the room and friendly staff. Read moreGenuine Hotels.com guest review
there was no parking sheets and bedding smelled funnyGenuine Hotels.com guest review
"Overall nice Hotel"
The hotel was nice The Food was Lousy..stale bread, blah flavors, Starbucks drinks made wrong... eat elsewhere. The room was beautiful The pillows were over soft and tiny... yuck. Had to go buy a pillow at Wal Mart. Kept being awakened by the noisy pipes. Anytime anyone upstairs flushed or ran the shower, sink etc... It was horribly loud. The pipes […] ran next to the bed and woke me up with a start! I'd stay there again, but only in an upstairs room. Read moreGenuine Expedia guest review
Perfect option plus this property is new so you know its best comfort wise and fresh.Genuine Hotels.com guest review
Very clean. Off the main drag but close enough to get everywhere you need to go easily ,Genuine Expedia guest review
"Great for an isolated small town."
Hotel construction was still in progress (parking lot, etc.). Not scenic, but comfortable, clean and full amenities.Genuine Expedia guest review
Very nice hotel. Loved the stairs as they were opened and safe. Loved the bed facing the window with a view of the mountains. Great workout room,though small. Loved that the food had the calories listed!!!Genuine Expedia guest review
The hotel was new parking was a problem with construction going on had to park in alternate lot rooms clean and comfortable staff excellent really nice that mall was close by with an organic store which i love and target and sportsauthority and restuarants that were excellent.Genuine Expedia guest review
"We will stay here again."
This met all of our expectations and more. When we go to Glenwood Springs, this is where we will stay.Genuine Hotels.com guest review
"Over price for what you get, all room, no tub, Bar"
Swimming pool to small. It was clean and everyone was friendly just thought it was way over priced for what you gotGenuine Expedia guest review
"Excellent Hotel, Great Facilities, Friendly Staff"
The hotel was at a great location, about 5 mins from downtown and the Hot Springs Pool. Even rafting was just 5 mins away. We got the mountain view room. The staff were willing to help with everything and were really friendly. It has a nice pool with a jacuzzi. Very clean. The breakfast at the Bistro was amazing for an inside restaurant. The room was […] very clean. The internet was dependable. No complaints at all. Read moreGenuine Expedia guest review
Very nice place to stay. But you can't get coffee after the cafe area closes.Genuine Hotels.com guest review
Shower door leaked water on the bathroom floor. Reported on the first day never addressed.Genuine Hotels.com guest review
"Cold pool & not very quiet..."
The pool is small and cold and the rooms don't seem to have much for noise deadening. I could hear the next door TV and people walking on the floor above more then I would have cared. The lobby smelled of Chinese food at dinner (that's were the food is served).Genuine Expedia guest review
"Great for Last Minute"
We booked our stay while on a road trip and only 1 week ahead of time, and were very happy to be able to secure a room for two nights. Our expectations were of a mid-range hotel (we had wanted to stay at Glenwood Springs Hotel) and the price reflected this. When we saw the room, we were surprised at how nice the setup was and how comfortable the king […] size bed was. Needless to say, the hotel met and exceeded our expectations, the hot breakfast made to order was exceptional (and part of the pricing) and the staff very accommodating. I rated the convenience and surroundings a 3 only because we had to drive a few miles to get to everything and there is road construction around the hotel, but really it wasn't a big deal. I think this hotel is exceptional and for the pricing we will stay there again. Read moreGenuine Hotels.com guest review
"Hotel is wore down."
We went on our annual trip to Glenwood and and have stayed the last couple of years at the Courtyard. This year we found the outside grounds all torn up due to foundation issues. Everything was dusty. The rooms looked worn as well and the beds were lumpy and not easy to sleep on. Overall they need a bigger remodel than just the foundation. Also found […] the staff to be un attentive and dis-engaged. Probably will look for somewhere else next year. Read moreGenuine Expedia guest review
"Marriott Courtyard Construction."
Too much construction going on at and around the hotel.Genuine Expedia guest review
"nice and clean and excellent staff"
very nice. not much of a neighorhood, but very clean and new looking. Great breakfast layout.Genuine Hotels.com guest review
Bathroom tile and grout and silicone around shower doors were extremely molded. Shower doors leaked. Patio was dirty and not kept up from construction. This is supposed to be a newer hotel and it looked like it was alot older from lack of upkeep. Grass and shrubs dead from lack of being watered..in dining area all booth seats were torn and dirty. Tile […] in lobby area was missing. Walls and floors paper thin. You could hear everything. Read moreGenuine Expedia guest review
"Too bad for construction"
This is a nice hotel, however, the construction made entry somewhat inconvenient and made things noisy. We had a conference at the hotel and the construction noises were almost louder than our speaker at times. The room was beautiful and clean though and the bar/breakfast area was great!Genuine Hotels.com guest review
The hotel staff was very friendly and helpful. The roim was nice but not very clean. Remodeling in front of hotel so noisy. We had a good stay but would recommend Residence Inn near insteadGenuine Expedia guest review
I would prefer to stay at this hotel over any other in town ! Great price great service !! Perfect !!Genuine Hotels.com guest review
I had an issue with a young gal who worked the receptionist counter. We wanted 3 pool towels to use for the hot springs and she would not let us take the towels out of the hotel. We paid $140/ per night for the hotel and they won't let us borrow $3.00 towels to use for the hot springs? and return the towels? I think if I paid $140 per night that I would […] be willing to return a $3.00 towel after use. Besides the 18 yr old employee who didn't allow us to use the pool towels, the hotel was decent. Read moreGenuine Hotels.com guest review
Was very nice with the exception of the breakfast situation. That NEEDS work big time.. And one girl there was down right nasty. The thinner dark haired girl was cute, smiled and was great .. The other one need a new job or more training. We were given coupons for breakfast that was a joke. Other wise the hotel is a big plus for Glenwood.Genuine Hotels.com guest review
"very happy with our stay"
We were very happy with our one night at this hotel. Room was spacious, beds very comfortable, internet connection was very fast (best we have ever had at a hotel). Employee at checkin was very friendly and helpful. We were not at all impressed with the pool area. Not inviting at all. Also the breakfast at the hotel was not good at all. Those two things […] were the only criticism we have. We would definitely stay there again. Read moreGenuine Hotels.com guest review
There was a problem in the shower in our room. There is a large gap between the glass door and the tile in the shower which allows water to leak out onto the bathroom floor. There was so much water that it took all of the towels to mop it up. There is a danger of slipping on the tile floor. We did notify the front desk as we checked out.Genuine Expedia guest review
"great contemporary hotel"
clean and comfortableGenuine Hotels.com guest review
"Wonderful View....Great Price!"
Large King Size bed that is really comfortable...and a big shower.....perfect for a newly married couple!Genuine Expedia guest review
We were needing a little overnight getaway, and the hotel was perfect for that. When we were given our room, it was on the ground level. After seeing it, we asked if there was any way to have a room on the second or third floor, which they were to accommodate us with. We really appreciated it!Genuine Hotels.com guest review
"Good hotel for the money. Great views."
Staff was friendly and helpful. Hotel was clean, comfy and exactly how it should be.Genuine Expedia guest review
"No frills hotel but meets the basic"
I visited during a holiday weekend. It was extremely busy and this was apparent by the associate's faces. Overall the stay was fine; however, there was room for improvement. For example, the workers cleaning the room should definitely receive more training. Upon check in there was food left in the refrigerator from the previous guests. Also, on the […] second day, the bathroom was still dirty from the morning. We noticed that our hair was still on the floor and the sink was not wiped down. I just took it upon myself to wipe everthing down with lysol wipes as I tend tl do with most of my hotel stays. However, the hotel was nicely decorated and close to attractions. The pool was small but well maintained. There was a very nice lobby and eating area. Read moreGenuine Expedia guest review
"OMG do not pat for the breakfast!"
Good service, location and clean, But, unless you like Blacken Eggs for breakfast do not pay the extra for breakfast. The employee served me breakfast with scrambled eggs that were literally Burnt black! And apologized while doing so, he could have just recooked them since in the time he used to apologize he could have recooked them. Although the management […] tried to make up for it by giving me a meal elsewhere , it was too late and i had to go to my meeting without breakfast so everyone in the room got to listen to my stomach grumble for three hours....embarrassing.... Read moreGenuine Hotels.com guest review
"Fantastic, new, clean hotel."
Just be prepared for no continental breakfast. Pool and spa were filled with kids.Genuine Expedia guest review
"Great choice of stay"
It was a neat well kept hotel and the people were very helpful and nice. Pretty luxury for a decent price as well.Genuine Expedia guest review
"EXCELLENT HOTEL, FABULOUS SERVICE !"
The check in clerk went above and beyond to get us checked in. Very professional, polite, and when I told her I was concerned about about the noise of the ice machine right outside our room, she simply had it unplugged. It was later in the day, and not many rooms were left. This was it, and another one closer to the elevator. This hotel is also located […] within walking distance to Starbucks, Chili's, and many, many other shops and restaurants. Plus, it literally sit at the foothills of the Rocky Mountains. Excellent stay. Thanks! Read moreGenuine Hotels.com guest review
"A little sterile - too little soul"
We were on the main floor which offered VERY high ceilings. Drawback was a substantial echo and no sense of warmth / coziness that can be nice on a vacation. Hotel staff was adequate - nothing stood out as remotely excellent. Walls were thin as paper. We had to move to the 2nd floor (way better due to normal ceiling height) to get sleep when our neighbor […] snored us awake at midnight. Just seemed like too many corners were cut during the construction process. Read moreGenuine Hotels.com guest review
"Out of downtown, but still close"
Great service is not defined by doing what is expected. It is when unusual circumstances come up that you really test a hotel. This Courtyard totally delivered. The room was of course excellent, but kudos to Christyne (sp?), who was fantastic during our stay. She accommodated us when things we needed were outside of the norm. This was a business trip, […] but I had my family with me. When my business in the area took longer than expected, my family had no car to leave the hotel, so Christyne graciously extended our checkout time to 2pm, then to 3pm. She provided for my family's several needs while I was out. The other staff were also excellent. When we lost an item, they also searched our room and the lost and found for it. Highly recommended! Read moreGenuine Hotels.com guest review
"Nice, clean hotel to stay at"
Overall our experience was good! It is a nice, clean hotel. Our check-in process took longer than it should. No one was at the front desk to help us for about 5 minutes. The pool is small, so don't get too excited there. The breakfast that is included in the stay is good when you actually get it but the wait is very long and seating is limited. Personally, […] our family prefers getting food ourselves but here they take your order then you have to wait. But it's really not a big deal if you aren't in a hurry which we weren't so it was okay. We stayed two nights here and enjoyed it. I would stay here again simply because it was a newer hotel and nice and clean. It is a short drive to the hot springs pool and the adventure park also. Read moreGenuine Expedia guest review
"Great place to relax."
Enjoyed our stay. Nice to come back to after a long day. Sadly the hot tub wasn't working.Genuine Expedia guest review
"Spring Break Getaway"
From the time we checked in until we left, everything was top notch. The young lady at the front desk was so friendly and cheerful, she made us feel welcome and at home right away. The rooms are very sound insulated so not a lot of noise from surrounding guests. We really enjoyed our stay and will definitely book again when we are in the area!Genuine Expedia guest review
"Not what I had hoped"
I made my reservations months ago and was very disappointed with our room. We were in a handicap room, the issue I had was the shower area was completely open no tub, no shower doors. I completely understand why it is designed that way, but having a family of 4 with young children the water went everywhere. I asked if we could have a different room […] immediately and was told no. When we asked for towels to go to the recreation center we were told they were not suppose to. The pool was extremely cold, not sure why but it was to cold for us and we noticed others felt the same way. When we checked out I was waiting to be asked how we liked our stay and I was planning on telling them. I was asked if i wanted a copy of my bill and that was it. It confirmed that customer service was not a top priority. Read moreGenuine Hotels.com guest review
"Relaxing Romantic Getaway"
My husband spent a weekend alone. The staff hotel was very professional, nice and polite. The lobby was perfect-a fireplace, several couches and chairs and a bistro with adequate food. The gourmet coffee shop was a welcome surprise. Our room was perfect in size and comfort. The bed and pillows were so comfy and lots of TV chanels to choose from. A mile […] away there are several stores and places to eat. The Springs were a few miles away from the hotel. We liked being a bit away from that area since we were looking for a quiet area to relax and not hear the cars passing by. We plan on staying again :) Read moreGenuine Hotels.com guest review
"A great escape"
After a snowy trip was greeted with great personal attention. The room was nice change with bed facing non traditional way, great small fridge for dinner leftovers ...would have been nice to have microwave though.... Hot tub was relaxing by pool and to have orange infused water and a warm fireplace in lobby made it better. Only surprise was not so quiet […] at night as walls floors were thin and found the shower cleaner missed a spot ...not going to be too graphic. Read moreGenuine Hotels.com guest review
No issues with this Marriott other than very poor snow removal from the parking lot. Temporary issue, but get a snow plow out there!Genuine Hotels.com guest review
"Nice get-away spot"
Enjoyed the room, handsome decor, comfortable beds. Very satisfactory.Genuine Hotels.com guest review
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