Stayed two nights for a mini vacation. Everything was lovely except the freezing weather which is not the hotel's fault. :) A bit if a walk to muusic venues since trolleys were not running.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis I'm glad you were able to enjoy some of Memphis' great MUSIC! I agree, our weather is a bit unpredictable. Thanks for staying with us, Lois-Manager.
Took a three day weekend for our 29th wedding anniversary. We got a complementary plate of chocolate covered strawberry's for our anniversary on the second night we were there. Only two complaints: At checkout on Sunday morning there were 4 people waiting to check out with one girl at the desks while the other was in the office sleeping, and you should […] not have to ask for clean towels everyday. Other than that, not much bad to say about the hotel. Would probably stay there again. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank you for staying with us, congratulations on your wedding anniversary. Lois-Manager.
Decent stay all around. Love being able to get starbucks coffee in the cafe.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Dina- I am glad you were able to enjoy our inhouse starbucks. Thank you for staying with us. LD, Manager
The hotel is right on the perimeter of the questionable part of downtown Memphis which could be vastly improved with an influx of city-wide improvements from funding. Hotel staff are friendly and genuinely nice people who are helpful with questions and needs. Be wary of later evening excursions walking about downtown.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis GA from Colorado- I'm glad you stayed with us and enjoyed our staff-Lois, Manager
"Close to sights"
The hotel was very accommodating when our flight was cancelled and the reservation needed to be changed at the last minute. Late evenings on the deck, at the fire pit were nice.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Linda- Thank you for staying with us, we hope to see you again soon. LD-Manager
Had a great time. The hotel was located to everything. I would recommend this hotel and location.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank you Mike, we hope to see you again! Lois D.- Manager
Really enjoyed the stay Front desk staff was greatGenuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Alaric I'm glad you enjoyed our Front Desk staff, thanks for staying with us. Lois D.-Manager
"Excellent Hotel in Downtown Memphis"
Very nice hotel in the downtown area of Memphis. Hotel staff and restaurant staff were great. Everything was in great condition in the room. All the downtown sights are very close by. My only regret was that I couldn't stay longer!Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis I'm glad you enjoyed your stay with us, please come back and see us again Lois D.-Manager
"close to Beale Street"
Great Hotel within walking distance of Beale Street and some great restauraunts.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank your for staying with us, I'm glad you enjoyed historic Beale Street. Lois D.-Front Office Manager
The hotel carpet was dirty at the elevatoe and in the halls. This made me ultra aware of the room --is it clean?Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank you for sharing your comments, I'm sorry to hear our carpets in the high traffic area weren't as clean as they could have been. We hope you will give us another chance should you travel to our area again.
"Nice distance from Beale street for birthday trip."
It was a good stay all and all. The rooms were nice, beds were comfy as well The only thing I could complain about is the bacon and toast on my $9.25breakfast were not edible. They were both hard as a rock. Luckily the potatoes and eggs were good so I filled up on those.Genuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis I'm glad you enjoyed your stay. Please come back to see us and we promise to do better with the bacon and toast!
we had an excellent time while staying at your hotel , it was very convenient location and the staff was top notch , if im ever back in town I will book with you again thanks ! Tim StevensGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Tim-We look forward to serving you again, stay you for staying with us!
I had a very nice stay, hope to see you againGenuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank you for staying with us!
Great hotel. Location is perfect. Only flaw, we had to stay in a handicap room. We aren't handicapped and my wife likes to have a tub and shower. Other than that, it was a very nice hotel and would definitely stay there again.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thanks for staying with us and sharing your feedback!
"Overall a good stay, but...."
Overall, the Courtyard Marriott is fairly nice and well maintained. The only thing I would caution against is the incompetent valet staff. When we called for our car the next morning we found it HUGE scrapes along the wheel well... Not what you expect after paying an $18 valet charge. We were most annoyed by the fact that the valet tried to hide the […] damage, and that we spent the next 40 minutes filling out claim paperwork. All together, the staff just seemed apathetic about the whole thing - barely even a sorry out of the. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis I'm sorry to hear your stay wasn't perfect, thanks for sharing your feedback.
"Great Easy Hotel with ease to everything"
Nice clean new hotel. Very convenient but away from the noise of Beale St. Very comfortable room. Not much of a view of the side we stayed, but the price was right. Use the valet parking and just walk to everything. Only bad thing, the trolleys aren't working in Memphis. So don't think you can walk out of the lobby and catch one of the iconic troll […] eys. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Thank you for staying with us, we are offering buses in the downtown area since our trolley system isn't working. We hope to serve you again!
"too expensive for no comp breakfast or parking"
difficult location to get to, especially in bad weatherGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Thank you for sharing your comments, I'm sorr y to hear the weather wasn't as cooperative during your stay.
"Great location, awesome hot tub"
The hotel staff was very friendly, the building was located on a very cool part of Main Street, and there is a hot tub on the second floor patio that is incredibly relaxing. It was in walking distance of a ton of cool places to visit. The room was nice and had a mini fridge for my left overs!Genuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Thanks Faith! Glad you had a ball! We appreciate your feed back and hope to see you again soon!
I thought it was fine...there was a picture that was missing from the wall. Made an eye sore for us. Also the bathroom vent needed to be fixed.Genuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank you for staying with us, I apologize for the inconvenience.
"Great and close to the action"
We were in town for a concert at the Bridgestone Center... this was the best location--just the perfect 5 block walk to Broadway and we could be out of the late night noise and crowd. The staff was beyond friendly and helpful. We had one of the handicap accessible rooms and it was nicely spacious for the 4 of us (2 adults and 2 children) staying the […] two nights. Being a caffeine addict I loved the full service Starbucks in the lobby. Valet parking was efficient and very considerate since we went in and out to visit friends outside of town often. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Downtown Memphis Thank you!
I have enjoyed staying at this motel, this is my favered motel I love to stay at clean and comfortable nice staff to talk with, I am a member of this motel for several yearsGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Thanks James from sc for staying with us. We hope to see you again-Lois, Manager
Everything was great, the room was very nice, shower was awesome. The only problem I had was when I got up the next morning I saw something on the curtain and it was a giant roach/waterbug right above where my son was sleeping on the sofa bed.Genuine Hotels.com guest review
We we're there for a weekend getaway. We had a good time.Genuine Expedia guest review
"One minor thing"
Loved our stay as usual but annoyed a bit with housekeeping. They knocked on the door three timed on ckeck out day. The first time was 9 am when checkout is noon. Woke us up. That needs to change. Other than that a great stay.Genuine Hotels.com guest review
"Great hotel-Great service"
The hotel was in a GREAT location. It is right infront of the trolley that runs to all the stops downtown. But it is also close enough to walk to all the downtown sites. Close to the water. Close to Beale street and tons of cafes, shops and bars. The staff were friendly especially Ms Tracey Mitchell at the front desk. Clean, comfortable and well decorated […] hotel. Read moreGenuine Hotels.com guest review
"Near the Trolley and everything else"
Hotel is in downtown, right next to the trolley. Very nice, like all hotels in the chain are.Genuine Hotels.com guest review
We want to thank the staff for helping us accommodate a trailer we were towing. We were helping our son move and I thought the trailer was going to be problem but the staff found a way to store it with out any inconvenience to us.Genuine Hotels.com guest review
"Nice hotel close to evething."
Had a good experience and will tell others about this wonderful trip and my stay at the courtyard Marriott.Genuine Expedia guest review
"Bar B Que"
Walking distance to the Rendevous ( sp )...best dry ribs !!!Genuine Expedia guest review
Comfortable and great location. Easy walk to Beale Street and other points of interest. The lobby is clean and well maintained, although the scent they use in the lobby is reminiscent of stale beer. (Strange aroma choice for a hotel.) Fortunately, the upper floors and guest rooms don't share that fragrance.Genuine Hotels.com guest review
"Nice room, reasonable price"
We had a great experience here. The staff were friendly and helpful. The location was great! The Mississipi River is about 2 blocks away, easy access to Beale Street by trolley, great restaurants within a few miles...all great stuff! The room was clean and the bed was comfortable. There is a patio right off the second floor with a hot tub and a fire […] pit. Both made for some relaxing evenings. The only negatives were the weak shower head and the fact that the TV remote took a lot of effort to adjust the volume. Also, the TV seems to have little to offer but news and cartoons. Since we weren't really there to watch TV, it wasn't a deal breaker. Parking is $15 per day or $18 to valet it. The extra $3 to valet is totally worth it. With the trolley so close at $1 per person (or $3.50 for an all day pass), you really don't need the car so much. Starbucks coffee is also available in the main lobby which is nice. Overall, great stay! I would definitely stay here again. Memphis was a blast! Read moreGenuine Expedia guest review
"Nice place but pricey"
Hotel was nice, staff were very helpful and pleasant. My only complaints would be the lack of evening drinks, and a below par breakfast. This hotel is pricey and should have a few more of the extras. In my mind coffee should be complimentary.Genuine Hotels.com guest review
"Nice hotel and close to everything."
We stay at the Courtyard by Marriott Downtown Memphis early April 2014. We had a lovely time. The hotel is close to everything yet far enough away to not be in the middle of any noise etc. The trolley stops right across the street from the hotel and takes you to most places you would want to go for $1.00 per person. The hotel has a Starbucks Bistro […] in it which was wonderful. The breakfast there was very good as we did not find a lot of breakfast type places in the area. I would highly recommend this hotel and just a note it was recommended to us to go to an Italian restaurant called Spindini's. I wouldn't have normally thought of excellent Italian in Memphis but I must say it was one of the best Italian restaurant I have every eaten at and we have Italian food on every street corner in Maryland. Read moreGenuine Expedia guest review
We came to Memphis for the sweet sixteen and this hotel provided an ideal place to stay. The location is on Main st with all kinds of interesting shops and places to eat. The hotel had a great workout facility because it offered free weights. The parking was a bit expensive in that I could have parked close for cheaper than I paid, but it was not absurd. […] The room was very large and clean and we had a balcony in our room. Liked the shower too! Also had the fastest elevators I have ever been in. Overall, I would stay here anytime and enjoyed my stay. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Thanks, we hope to see you again!
Excellent hotel with great service!Genuine Hotels.com guest review
"were able to walk to most sights"
it was a good experienceGenuine Hotels.com guest review
"3rd Stay At This Hotel"
Hotel personnel always friendly and rooms always clean.Genuine Expedia guest review
Everything was great I will stay there again soon.Genuine Hotels.com guest review
"Ok hotel in downtown Memphis"
The room had a funny smell and the carpets were stained. The towels weren't soft. The pillows were folded in half in the pillowcases and were very uncomfortable. The only mirror in the room was in the bathroom. This made it hard for four people to get ready in the morning. The hotel was quiet at night. The parking was inconvenient and not on the property. […] Vallet is an option, however, we prefer to self park. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Dear guest- Thank you for taking time to comment regarding your say. Our goal is to provide each guest a perfect stay. I apologize for any inconvenience and hope you will consider giving us another chance.
"if you're going to stay in Memphis"
If you're going to stay in Memphis stay at the Courtyard. The rooms are clean, and the service is very good. parking is a little pricey but thats at all hotels in Memphis.Genuine Hotels.com guest review
"Nice hotel and good location."
Overall stay at Courtyard was very pleasing. Newer hotel and very clean with friendly staff. Probably the only two negatives to say would be no free breakfast and the toilet ran on and off through the night.Genuine Expedia guest review
Hotel was nice and clean. Comfortable bed, and very nice, friendly. helpful staff. I have nothing bad at all to say about this hotel, next time I come, I will just stay closer Beale street. The walk home was not bad, just a little further than I would have liked to walk home late at night after a few drinks.Genuine Expedia guest review
We liked the hotel esp. the breakfast,bar in lobby. Our room had a broken bed lamp which should have been fixed before we occupied room. Staff did offer to move us, but we had already unpacked. However, the management should not have rented that room in that condition. Otherwise, we have no complaints.Genuine Hotels.com guest review
"Not enough bang for your buck"
I was disappointed with my stay at the Courtyard Marriott. There was no microwave or refrigerator in my Room and no free parking. I would have thought a $200 a night per room would have been a home away from home and that I wouldn't need to leave my room for anything. Then on top of that I had to pay for breakfast. I will not be staying here anymore. […] LaQuinta inn and suites is much nicer, more up to date and has free breakfast and bigger tvs. I guess you pay for a name here... Read moreGenuine Hotels.com guest review
"Nice hotel downtown near river"
Friendly staff, clean rooms, good breakfast (not free). Self parking 2 blocks away for $15; valet parking for $18 (might as well do valet.) On trolley route. 6 blocks to Beale St.Genuine Expedia guest review
"Would stay there again, great staff"
Best breakfast ever from a hotel Bistro. Made to order and served hot! Everyone bent over backward to make our stay pleasant. Even loved the hotel soap and shampoo.Genuine Hotels.com guest review
Room very comfortable, clean, and modern. Bathroom updated with granite counters and nice large shower. The location was good. Parking was extra, and feel it should have been included for the price. It was also off site which was a surprise..Genuine Hotels.com guest review
I thoroughly enjoyed my stay . It was just for one night wish if were longer . The bed , shower, and view were to die for ! Staff was great ! Thanks !Genuine Hotels.com guest review
Overall a very nice hotel and the room was comfortable and clean. Only complaint I have (as a lot of people do) is the overpriced parking. I realize this is not the only hotel to do so, but the parking rates are way too high to pay.Genuine Hotels.com guest review
"Updated, comfortable, very good experience."
We stayed here for a friends birthday after a dinner at Texas De Brazil (EXCELLENT). The room was very modernly decorated, large lcd tv, nice bathroom with walk in shower, and very competitively priced. The only thing that I didn't like is it was quite a distance from all the happenings downtown and I would suggest not walking.Genuine Expedia guest review
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