All hotels in Memphis, Tennessee, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here75 Jefferson Ave, Memphis, TN, 38103, United States of America, ‏‎855-239-9399
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4.4 / 5Excellent

Score breakdown (from 249 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.3
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4.0 / 5Excellent
"ok, but!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room was not even cleaned and we arrived at 4:25. We could tell once we got into it that it was a quick clean. Sat in lobby for quite a while waiting for room to be cleaned. The room wasn't quite what I expected for the price but it was ok. The trip was a birthday get away for my wife. The lobby had a very wangy smell, like maybe the bar drain was dirty.
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
rocky
US
5.0 / 5Outstanding
"Perfect! Perfect! Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked this hotel as an afterthought due to my normal hotel being booked. Boy, I'm glad I did!! From the moment I walked in, everything was great! Every staff member I encountered, from the valet to the housekeeper, was so nice and accommodating! The printer was down in the business lounge and the front desk manager allowed me to print from their computer. The Bistro in the lobby is a wonderful place for meals and drinks! I would suggest booking your breakfast with your reservation. You get a huge, made to order breakfast that is wonderful....almost too big to eat! For dinner, the local restaurants deliver until between 2-4am! Westy's is a must try:) The hot tub was super relaxing, too, which was great since I only had a shower in my room. Plus, it's only a 10 minute, easy walk to Beale. I have definitely made this my Memphis home-base from now on!!!!
Genuine Hotels.com guest review
3 night business trip Apr 8, 2015
Ashley
US
2.0 / 5Fair
"Woken up at 8:30AM by slamming doors"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
After a week of driving through the country with a completely packed car, we were looking forward to sleeping at such a nice place. We got in, and our room immediately reeked of B.O., and there were handprints all over the headboard of the bed (ew). The worst part of our stay was the morning, though. We were looking forward to sleeping in until 11 (since the checkout is at noon), but I was woken up at 8:30AM by the screams of "HOUSEKEEPING!" and slamming doors. I called downstairs to inform them that their housekeeping was slamming all of the doors multiple times every few minutes, and all they had to say was "Yeah, I'm so sorry, we've been getting a lot of complaints about that lately." ... Are you serious? You've been getting complaints steadily about this issue and it's still happening? After charging my card OVER $200 for a one night stay, she offered us free water. That's it. First and worst experience at a Mariott - I think I'll stick to the Home and Country Inns from now on.
Genuine Hotels.com guest review
1 night romance trip Apr 2, 2015
Jessica
US
4.0 / 5Excellent
"Don't bring back leftovers-no fridge in my room."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I really enjoyed my stay. The bed was very comfortable and we slept well. The room was very clean and well kept. My only complaint was my room didn't have a refrigerator as the description states is included in all rooms. I could have probably complained but it was obviously a very busy weekend and there probably weren't any other available rooms. The breakfast was also very delishous and I would stay here again.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Elizabeth
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Very convenient to everything downtown. Quiet and clean!
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
Evetta
US
4.0 / 5Excellent
"We were only there a few hours..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean and comfy. Breakfast was too expensive.
Genuine Hotels.com guest review
1 night family trip Mar 9, 2015
Philip
US
3.0 / 5Good
"Pretty Good Stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed everything about the hotel except that our room did not have a bathtub. The breakfast and staff accommodations were excellent.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Roger
US
5.0 / 5Outstanding
"Convenient to Beale Street and all downtown activi"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was downtown and very convenient to Beale street. Slept well and towels and bending were very good. Had to pay for parking, but the attendant went back for my husbands sunglasses, which helped. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Scott
US
5.0 / 5Outstanding
"weekend get-away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
quick get-away to check out downtown Memphis for the first time ever
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
ute
US
5.0 / 5Outstanding
"Walking distance to Beale Street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms were spacious and clean. Many great restaurants nearby.
Genuine Expedia guest review
Other trip Jan 30, 2015
Margaret
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here previously and had such a wonderful experience that we came back again!
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Mark
US
5.0 / 5Outstanding
"New Years trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very conveniently located
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
Caitlin
US
3.0 / 5Good
"Nothing special"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
For the most part the staff was nice enough. One evening I asked for sewing kit at front desk and was told they don't have any, next morning first thing, I asked different person and she said sure and gave me one. I don't think there was a sewing kit delivery in middle of night. Also grounds could be better kempt. I noticed broked door on furniture as you wait for elevator in lobby and garbage on floor not picked up for hours near first floor elevator. Long walk to down town. I would not stay there again. Disappointing.
Genuine Expedia guest review
Other trip Dec 31, 2014
from NJ
US
4.0 / 5Excellent
"Liberty Bowl stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice, clean and comfortable. We would stay there again.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Rebecca
US
5.0 / 5Outstanding
"After Christmas visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Family of five had two rooms side by side. Stayed two nights....service very good, rooms nice, easy to walk to various places nearby, valet parking convenient. Will stay there again for sure.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
A Traveler
US
3.0 / 5Good
"Just okay..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The appearance of the hotel was nice. Had a good experience with valet; didn't have to wait long on my car. The first room we got checked into had a moldy smell. The second room was fine but the tv didn't clear picture. The hotel bar/ restaurant was not open because they had low occupancy. That sucked because restaurants were 10 minute walk or more. Overall , it was just an okay experience. I wouldn't stay here again.
Genuine Expedia guest review
Other trip Dec 27, 2014
SJ
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Easy check-in; very nice room; computers in lobby didn't work
Genuine Expedia guest review
Other trip Dec 24, 2014
Lafe
US
3.0 / 5Good
"Kate"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We reported that major network channels were not working on our TV. It was never resolved despite reporting it for 3 days. Upon leaving the customer service representative at the front desk apologized & credited us for 1 night's stay. We felt that was very generous & we appreciated the gesture. We would return to this hotel.
Genuine Hotels.com guest review
3 night family trip Dec 9, 2014
Kathleen
US
4.0 / 5Excellent
"As advertised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was extremely friendly and helpful. Even the valet staff always asked if we needed directions, etc.
Genuine Expedia guest review
Other trip Dec 16, 2014
Bill
US
5.0 / 5Outstanding
"Very nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed two nights for a mini vacation. Everything was lovely except the freezing weather which is not the hotel's fault. :) A bit if a walk to muusic venues since trolleys were not running.
Genuine Hotels.com guest review
2 night romance trip Nov 16, 2014
A Traveler
US
4.0 / 5Excellent
"Friendly staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location nice rooms clean friendly staff..........................................................
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hote, walking distance to beale st"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, very friendly staff. Rooms are clean, the bistro has good food, also close to beale st (walking distance) or a $7 cab ride.
Genuine Expedia guest review
Other trip Nov 20, 2014
rudy
US
5.0 / 5Outstanding
"Excellent customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was excellent. They were very accommodating when we decided to stay an extra night last minute. They always greeted us by name. We would highly recommend staying here.
Genuine Expedia guest review
Other trip Nov 17, 2014
Candace
US
4.0 / 5Excellent
"Anniversary getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Took a three day weekend for our 29th wedding anniversary. We got a complementary plate of chocolate covered strawberry's for our anniversary on the second night we were there. Only two complaints: At checkout on Sunday morning there were 4 people waiting to check out with one girl at the desks while the other was in the office sleeping, and you should not have to ask for clean towels everyday. Other than that, not much bad to say about the hotel. Would probably stay there again.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
Mark
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean. Very nice. Staff at front desk was friendly and helpful
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Decent all-around"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Decent stay all around. Love being able to get starbucks coffee in the cafe.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Dina
US
4.0 / 5Excellent
"hotel rwv"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is right on the perimeter of the questionable part of downtown Memphis which could be vastly improved with an influx of city-wide improvements from funding. Hotel staff are friendly and genuinely nice people who are helpful with questions and needs. Be wary of later evening excursions walking about downtown.
Genuine Hotels.com guest review
3 night business trip Oct 17, 2014
GA
US
4.0 / 5Excellent
"Close to sights"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was very accommodating when our flight was cancelled and the reservation needed to be changed at the last minute. Late evenings on the deck, at the fire pit were nice.
Genuine Hotels.com guest review
4 night trip with friends Oct 16, 2014
Linda
US
5.0 / 5Outstanding
"Great location downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great weekend getaway. Easy walk to close by attractions.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time. The hotel was located to everything. I would recommend this hotel and location.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Mike
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was a nice hotel close to Beale St. About 4-5 blocks away. Rooms were nice and had free breakfast.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Really enjoyed the stay Front desk staff was great
Genuine Hotels.com guest review
1 night business trip Oct 4, 2014
Alaric
US
2.0 / 5Fair
"Need a repair guy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Knob on the shower was broken and the toilet was not working properly.
Genuine Expedia guest review
Other trip Oct 6, 2014
me
US
5.0 / 5Outstanding
"Some Personal Downtime"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Travelled to Memphis for dinner and fellowship with old friend not seen in forty years. Although the weather was about to 'bust loose', the arrival to the Courtyard Marriott was beyond expectations. Easy from Freeway, easy accessibility to check-in, gracious and attentive staff at check-in, outstanding accommodations, my trip started was off to a great start. Can't remember when I stayed in cleaner or well organized facility! I will remember this place and use as often as I can for trips to this great city! Although I used Valet Parking, walked to dinner and any of the other 'Memphis' locations downtown were in easy walking distance. Thoroughly enjoyed the experienced! Kudos to the staff and management for the effort they extended in oh so many ways!
Genuine Expedia guest review
Other trip Oct 5, 2014
John
US
5.0 / 5Outstanding
"wonderful hotel close to downtown activities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I highly recommend this hotel. The staff was outstanding. Very helpful and friends. Lots of happy smiles. Great location. Within walking distance to downtown activities. Very clean rooms. Very comfortable beds. I give it 5 stars.
Genuine Expedia guest review
Other trip Sep 29, 2014
Melynda
US
5.0 / 5Outstanding
"Excellent Hotel in Downtown Memphis"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel in the downtown area of Memphis. Hotel staff and restaurant staff were great. Everything was in great condition in the room. All the downtown sights are very close by. My only regret was that I couldn't stay longer!
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Nick S
US
5.0 / 5Outstanding
"close to Beale Street"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Hotel within walking distance of Beale Street and some great restauraunts.
Genuine Hotels.com guest review
2 night trip with friends Aug 29, 2014
David
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel carpet was dirty at the elevatoe and in the halls. This made me ultra aware of the room --is it clean?
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice distance from Beale street for birthday trip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a good stay all and all. The rooms were nice, beds were comfy as well The only thing I could complain about is the bacon and toast on my $9.25breakfast were not edible. They were both hard as a rock. Luckily the potatoes and eggs were good so I filled up on those.
Genuine Expedia guest review
Other trip Sep 1, 2014
Danielle
US
5.0 / 5Outstanding
"graceland tour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we had an excellent time while staying at your hotel , it was very convenient location and the staff was top notch , if im ever back in town I will book with you again thanks ! Tim Stevens
Genuine Expedia guest review
Other trip Aug 25, 2014
tim
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had a very nice stay, hope to see you again
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel. Location is perfect. Only flaw, we had to stay in a handicap room. We aren't handicapped and my wife likes to have a tub and shower. Other than that, it was a very nice hotel and would definitely stay there again.
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
James
US
4.0 / 5Excellent
"Overall a good stay, but...."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, the Courtyard Marriott is fairly nice and well maintained. The only thing I would caution against is the incompetent valet staff. When we called for our car the next morning we found it HUGE scrapes along the wheel well... Not what you expect after paying an $18 valet charge. We were most annoyed by the fact that the valet tried to hide the damage, and that we spent the next 40 minutes filling out claim paperwork. All together, the staff just seemed apathetic about the whole thing - barely even a sorry out of the.
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
Sarah
US
4.0 / 5Excellent
"Great Easy Hotel with ease to everything"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice clean new hotel. Very convenient but away from the noise of Beale St. Very comfortable room. Not much of a view of the side we stayed, but the price was right. Use the valet parking and just walk to everything. Only bad thing, the trolleys aren't working in Memphis. So don't think you can walk out of the lobby and catch one of the iconic trolleys.
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
US
3.0 / 5Good
"too expensive for no comp breakfast or parking"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
difficult location to get to, especially in bad weather
Genuine Expedia guest review
Other trip Jul 24, 2014
joseph
US
5.0 / 5Outstanding
"Great location, awesome hot tub"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was very friendly, the building was located on a very cool part of Main Street, and there is a hot tub on the second floor patio that is incredibly relaxing. It was in walking distance of a ton of cool places to visit. The room was nice and had a mini fridge for my left overs!
Genuine Expedia guest review
Other trip Jul 7, 2014
Faith
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I thought it was fine...there was a picture that was missing from the wall. Made an eye sore for us. Also the bathroom vent needed to be fixed.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Ty Stacay
US
5.0 / 5Outstanding
"Great and close to the action"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in town for a concert at the Bridgestone Center... this was the best location--just the perfect 5 block walk to Broadway and we could be out of the late night noise and crowd. The staff was beyond friendly and helpful. We had one of the handicap accessible rooms and it was nicely spacious for the 4 of us (2 adults and 2 children) staying the two nights. Being a caffeine addict I loved the full service Starbucks in the lobby. Valet parking was efficient and very considerate since we went in and out to visit friends outside of town often.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have enjoyed staying at this motel, this is my favered motel I love to stay at clean and comfortable nice staff to talk with, I am a member of this motel for several years
Genuine Expedia guest review
Other trip Jun 29, 2014
james
US
4.0 / 5Excellent
"Bug"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great, the room was very nice, shower was awesome. The only problem I had was when I got up the next morning I saw something on the curtain and it was a giant roach/waterbug right above where my son was sleeping on the sofa bed.
Genuine Hotels.com guest review
1 night family trip Jun 14, 2014
falconcourt
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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