I thought it was fine...there was a picture that was missing from the wall. Made an eye sore for us. Also the bathroom vent needed to be fixed.Genuine Hotels.com guest review
"Great and close to the action"
We were in town for a concert at the Bridgestone Center... this was the best location--just the perfect 5 block walk to Broadway and we could be out of the late night noise and crowd. The staff was beyond friendly and helpful. We had one of the handicap accessible rooms and it was nicely spacious for the 4 of us (2 adults and 2 children) staying the […] two nights. Being a caffeine addict I loved the full service Starbucks in the lobby. Valet parking was efficient and very considerate since we went in and out to visit friends outside of town often. Read moreGenuine Hotels.com guest review
Everything was great, the room was very nice, shower was awesome. The only problem I had was when I got up the next morning I saw something on the curtain and it was a giant roach/waterbug right above where my son was sleeping on the sofa bed.Genuine Hotels.com guest review
"One minor thing"
Loved our stay as usual but annoyed a bit with housekeeping. They knocked on the door three timed on ckeck out day. The first time was 9 am when checkout is noon. Woke us up. That needs to change. Other than that a great stay.Genuine Hotels.com guest review
"Great hotel-Great service"
The hotel was in a GREAT location. It is right infront of the trolley that runs to all the stops downtown. But it is also close enough to walk to all the downtown sites. Close to the water. Close to Beale street and tons of cafes, shops and bars. The staff were friendly especially Ms Tracey Mitchell at the front desk. Clean, comfortable and well decorated […] hotel. Read moreGenuine Hotels.com guest review
"Near the Trolley and everything else"
Hotel is in downtown, right next to the trolley. Very nice, like all hotels in the chain are.Genuine Hotels.com guest review
We want to thank the staff for helping us accommodate a trailer we were towing. We were helping our son move and I thought the trailer was going to be problem but the staff found a way to store it with out any inconvenience to us.Genuine Hotels.com guest review
Comfortable and great location. Easy walk to Beale Street and other points of interest. The lobby is clean and well maintained, although the scent they use in the lobby is reminiscent of stale beer. (Strange aroma choice for a hotel.) Fortunately, the upper floors and guest rooms don't share that fragrance.Genuine Hotels.com guest review
"Nice place but pricey"
Hotel was nice, staff were very helpful and pleasant. My only complaints would be the lack of evening drinks, and a below par breakfast. This hotel is pricey and should have a few more of the extras. In my mind coffee should be complimentary.Genuine Hotels.com guest review
We came to Memphis for the sweet sixteen and this hotel provided an ideal place to stay. The location is on Main st with all kinds of interesting shops and places to eat. The hotel had a great workout facility because it offered free weights. The parking was a bit expensive in that I could have parked close for cheaper than I paid, but it was not absurd. […] The room was very large and clean and we had a balcony in our room. Liked the shower too! Also had the fastest elevators I have ever been in. Overall, I would stay here anytime and enjoyed my stay. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Thanks, we hope to see you again!
Excellent hotel with great service!Genuine Hotels.com guest review
"were able to walk to most sights"
it was a good experienceGenuine Hotels.com guest review
"3rd Stay At This Hotel"
Hotel personnel always friendly and rooms always clean.Genuine Expedia guest review
Everything was great I will stay there again soon.Genuine Hotels.com guest review
"Ok hotel in downtown Memphis"
The room had a funny smell and the carpets were stained. The towels weren't soft. The pillows were folded in half in the pillowcases and were very uncomfortable. The only mirror in the room was in the bathroom. This made it hard for four people to get ready in the morning. The hotel was quiet at night. The parking was inconvenient and not on the property. […] Vallet is an option, however, we prefer to self park. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Downtown Memphis Dear guest- Thank you for taking time to comment regarding your say. Our goal is to provide each guest a perfect stay. I apologize for any inconvenience and hope you will consider giving us another chance.
"if you're going to stay in Memphis"
If you're going to stay in Memphis stay at the Courtyard. The rooms are clean, and the service is very good. parking is a little pricey but thats at all hotels in Memphis.Genuine Hotels.com guest review
"Nice hotel and good location."
Overall stay at Courtyard was very pleasing. Newer hotel and very clean with friendly staff. Probably the only two negatives to say would be no free breakfast and the toilet ran on and off through the night.Genuine Expedia guest review
Hotel was nice and clean. Comfortable bed, and very nice, friendly. helpful staff. I have nothing bad at all to say about this hotel, next time I come, I will just stay closer Beale street. The walk home was not bad, just a little further than I would have liked to walk home late at night after a few drinks.Genuine Expedia guest review
We liked the hotel esp. the breakfast,bar in lobby. Our room had a broken bed lamp which should have been fixed before we occupied room. Staff did offer to move us, but we had already unpacked. However, the management should not have rented that room in that condition. Otherwise, we have no complaints.Genuine Hotels.com guest review
"Not enough bang for your buck"
I was disappointed with my stay at the Courtyard Marriott. There was no microwave or refrigerator in my Room and no free parking. I would have thought a $200 a night per room would have been a home away from home and that I wouldn't need to leave my room for anything. Then on top of that I had to pay for breakfast. I will not be staying here anymore. […] LaQuinta inn and suites is much nicer, more up to date and has free breakfast and bigger tvs. I guess you pay for a name here... Read moreGenuine Hotels.com guest review
"Nice hotel downtown near river"
Friendly staff, clean rooms, good breakfast (not free). Self parking 2 blocks away for $15; valet parking for $18 (might as well do valet.) On trolley route. 6 blocks to Beale St.Genuine Expedia guest review
"Would stay there again, great staff"
Best breakfast ever from a hotel Bistro. Made to order and served hot! Everyone bent over backward to make our stay pleasant. Even loved the hotel soap and shampoo.Genuine Hotels.com guest review
Room very comfortable, clean, and modern. Bathroom updated with granite counters and nice large shower. The location was good. Parking was extra, and feel it should have been included for the price. It was also off site which was a surprise..Genuine Hotels.com guest review
I thoroughly enjoyed my stay . It was just for one night wish if were longer . The bed , shower, and view were to die for ! Staff was great ! Thanks !Genuine Hotels.com guest review
Overall a very nice hotel and the room was comfortable and clean. Only complaint I have (as a lot of people do) is the overpriced parking. I realize this is not the only hotel to do so, but the parking rates are way too high to pay.Genuine Hotels.com guest review
"Updated, comfortable, very good experience."
We stayed here for a friends birthday after a dinner at Texas De Brazil (EXCELLENT). The room was very modernly decorated, large lcd tv, nice bathroom with walk in shower, and very competitively priced. The only thing that I didn't like is it was quite a distance from all the happenings downtown and I would suggest not walking.Genuine Expedia guest review
"Nice hotel just the right distance from the action"
I thought the hotel was nice and the staff did great job. The hotel is not right on beal street but it's in walking distance. It was ok with me cause u could get the entertainment section easily but still far enough away you don't have to listen to all the noise in your room at night.Genuine Expedia guest review
The hotel was very nice, but there was 3 things I didn't like about the hotel. First, the lady who check us in was a little rude. Second, the parking was down the street so we had to pay $18 for it be valet. That was a little different then what we were use to. Third, there wasn't a continental breakfast. Otherwise it was a very nice a hotel and was […] located very close to Beale street. Read moreGenuine Expedia guest review
"great hotel for a short stay"
Was here for a little less than 48 hours. I had a great ti me with an old college buddy. The staff was very friendly and had answers to everything we need to know about the city. The room was comfortable with enough lighting. The bathroom was AMAZING and spacious contrary to what I have experienced in the past with the Westin. The shower was phenomenal. […] No nasty shower curtain but sweet glass doors. There seemed to be a lot of lounge areas and computers downstairs for the residents but we didn't use them. Other guests seemed comfortable there though. Read moreGenuine Expedia guest review
The hotel was gorgeous and in a great location. Our breakfast was delicious and we loved the dining area. Everything was clean and in order. We would definitely stay here again.Genuine Hotels.com guest review
Really enjoyed our stay at this hotel. The staff was excellent, and very friendly. The food was wonderful, and the hotel was very clean and relaxing. I wouldn't want to stay anywhere or than here.Genuine Expedia guest review
"Nice hotel with good location downtown"
Everything was great! The only thing I have to complain about is I got woke up at 5am with what sounded like LOUD rolling carts right above us that never stopped.Genuine Expedia guest review
Beautiful. Renovation was very nice and stylin.... WHAT? NO COMP coffee in the lobby in the am? What gives w that?Genuine Hotels.com guest review
"a couple of nice people"
Desk staff was great. The pack of valets acted like getting my car out of there was some kind of emergency even though we were the only guests present the entire time we were out there. The workers at the coffee bar were amazingly rude and I think deliberately messed up my order. Otherwise a very nice stay.Genuine Hotels.com guest review
"My Wonderful Stay @ Courtyard Marriott"
Enjoyed the stay. Will stay again.Genuine Hotels.com guest review
"Centrally Located-Downtown Memphis(Great Trolleys)"
Absolutely Wonderful. Marriott Coutyard lived up to their reputation of excellent customer satisfaction in every way!!!Genuine Hotels.com guest review
"walking and trolley sites"
very pleasant! the children really love the stay. the rooms was very comfortable.Genuine Hotels.com guest review
"Great night in a great city"
The staff was all so friendly and polite. The lobby is beautiful and the neighborhood is great with plenty to offer.Genuine Hotels.com guest review
"Conveniently located and comfortable room"
I have stayed at many hotels in Memphis, but this one is among the top two hotels in the area. The hotel is conveniently located in central Memphis near Beale Street and along Main Street. The parking charge is reasonable. Guests will not be disappointed by this property.Genuine Hotels.com guest review
"Nice place to stay in downtown Memphis"
The location of this hotel really can't be beat. It's right by the river and close to Beale Street and ton of restaurants, bars and other attractions. Our room was pretty clean, although I did notice some stains on the carpet.Genuine Hotels.com guest review
When I visit Memphis again, I will stay here.Genuine Hotels.com guest review
"Next to Trolley to Beale Street"
We are never disappointed when we stay at a hotel owned by Marriott. This hotel was located next to a Trolley stop that takes you to Beale St., The Orpheum, the riverfront, etc...Everything was top notch! We had to cancel our reservation at Holiday Inn Select on Union Ave for the very same night due to uncleanliness. We are so thankful for Courtyard […] by Marriott on Jefferson! Read moreGenuine Hotels.com guest review
"Clean hotel with friendly staff"
Was greeted by very friendly valey, check in was easy. The one downside to this Hotel was the food. Whatever you may order it is all poorly cooked and tasteless. I would skip this feature and eat out. other than that it was a good stay.Genuine Hotels.com guest review
"all is still good here"
3rd trip in a year, as son is doing his medical residency in town. This is a great location, great people, and neat atmosphere. Theres actually though a rooftop lounge around the corner at the "Madison" which is breathtaking looking over the river and the city!Genuine Hotels.com guest review
The service was excellent!Genuine Hotels.com guest review
"Good Place to Stay"
A new and clean hotel. Easy to find off of I-30. Enjoyed the breakfast and décor.Genuine Expedia guest review
We were impressed with the room and location, but for the price, we think free continental breakfast should be included. The food and coffee offered on the main level were fairly pricey for this family.Genuine Hotels.com guest review
Beginning with the outstanding valet service, the staff made this trip very enjoyable. I mention the valet service, as they were motivated, upbeat, helpful, and extremely friendly. What a joy to have after a long drive. Front desk was wonderful as well, as was the staff in the bistro. Thanks for a pleasant first visit to Memphis.Genuine Expedia guest review
"Located where most Downtown hotels are"
10 minutes walk from Beale St or trolley ride. Breakfast is not included but the breakfast is substantially better than the normal stuff. Parking is extra and is not on site. The computers had a mind of their own but... Spacious room and free laundry room.Genuine Expedia guest review
Courteous staff, comfortable room. Wonderful check out time. Very nice bed and viewGenuine Expedia guest review
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