"Great quality rooms for the price"
Excellent, loved the balcony overlooking downtownGenuine Hotels.com guest review
staff was very friendly and they had free coffee in the lobby.Genuine Expedia guest review
"great stay in Memphis"
It was a great stay. Very nice and polite staff. Great amenities in the hotel.Genuine Expedia guest review
"Good location, close to Beale Street, restaurants,"
Room was very nice. Maid service forgot about us, had to get clean towels ourselves after getting in late at night. Breakfast was great, although pricey. Next time, we'll pay for breakfast as we order rather than have it included for a set price. Would definitely stay here again, though.Genuine Hotels.com guest review
"Lots to do without needing your vehicle"
Great location, very nice rooms, FREE laundry room and Starbucks. My credit card was charged even though I booked and paid through a third party but I have been assured that a credit has been issued. This is our second time to stay here and will stay again.Genuine Hotels.com guest review
We enjoyed it very much, but you advertise a rooftop lounge on your website which it did not have, also being so close downtown to another Marriott is a little confusing for out of town people. I also missed not having room service.Genuine Hotels.com guest review
"My favorite hotel in Memphis!"
I love staying at this hotel. Always clean and comfortable, and the staff is absolutely excellent! It's right on couthouse square, on the trolley route, and only a few minutes walk to Beale St. Best all around value in the area.Genuine Hotels.com guest review
"Great town and great people"
The hotel staff got better with each person we met. They were friendly, helpful and knowledgable. The hotel itself was clean, lovely, convenient. The valet parking was handled so very well.. We did leave some keys in the room and the staff is supposed to mail to us. Hope this is true. Awonderful weekend.Genuine Hotels.com guest review
"Perfect location to all major attractions"
This hotel was awesome. Perfect location to Beale St, Civil Rights Museum and favorite restaurants. The hotel breakfast was great and the hotel staff was very friendly. Rooms were large and very nice. This will be our hotel for every trip to Memphis!Genuine Hotels.com guest review
"Gem in Downtown Memphi"
Right on Main St in the heart of the city. We walked to dinner every night. The rooms are very updated, clean and luxurious. Great hotel, will stay again.Genuine Hotels.com guest review
"Within walking distance to Beale Street"
Had a great time, very nice hotel.Genuine Hotels.com guest review
"Very Nice Courtyard"
Hotel is fresh and clean, very comfortable with all the amenities for business travel. The Bistro service was a tad slow.Genuine Hotels.com guest review
"Fresh and Relaxing"
Our family loved the Courtyard in Memphis. After driving all day, we booked it from the road. Everything about it was fresh and relaxing. Our kids really loved the modern feel. Two thumbs up to great coffee in the bistro!Genuine Hotels.com guest review
My biggest complaint was the housekeeping. If you weren't up and out early the housekeeping staff would not clean your room. You had to call and ask for clean towels.Genuine Expedia guest review
Well worth it, would stay again.Genuine Hotels.com guest review
"The Key To A Good Stay."
The key to the room demagnetized four separate times. That meant I was locked out of the 4th floor room and had to schlep back downstairs. At one point, I was also locked out of the building b/c its entry was key-card controlled. Other than that, things were lovely.Genuine Expedia guest review
"Housekeeping could be better"
The hotel is close to Beale st, mud island, and all the great downtown sites. Parking is at a garage 1 block away, but it's a safe walk. When we checked in, the front desk staff was very helpful and friendly. This helped with some ensuing problems. When we went to our room, there was already someone in there. Housekeeping dropped the ball there. We […] got another room, with apologies, coupons, and a balcony. When we came back that evening, there was a raucous party in the room across the hall, and our keys didn't work. Since we know that hotels are usually ineffective about taking care of noise problems, we asked for a different room. We got a nice quiet area. So, it's a nice hotel with a good staff...except housekeeping-they left black hairs all over. Word to the wise-vacuum cleaners, even in the bathrooms, they get the hairs in the floor tile grout. The breakfast sucks and costs too much-go elsewhere. Read moreGenuine Expedia guest review
The hotel is only a couple of years old and in excellent condition(2012). Beautiful rooms, right on the trolley line thru downtown area and great conveniences. I loved my stay!Genuine Hotels.com guest review
"Awesome hotel and a reasonable price"
I was very impressed with the hotel. Self parking is a bit far (but thats typical for downtown) so we opted to valet. The room was really spacious and VERY CLEAN! The staff was friendly and check in was a breeze. The location isn't to far from Beale Street and was well worth the difference in price vs. hotels that are right on Beale.Genuine Expedia guest review
"Wonderful place to stay"
Very nicely appointed lobby with plenty of newspapers. Good location for Downtown, trolley only a block away.Genuine Hotels.com guest review
Great hotel with beautiful rooms and a friendly staff. The stay for breakfast package was worth it. Front desk was very helpful with suggesting things to do.Genuine Hotels.com guest review
"Courtyard Marriiott downtown Memphis"
The hotel is really nice and conveniently located, the rooms a very clean and comfortable but the customer service is not good. I had to wait almost an hour for towels after calling the front desk. Its very convenient that there is a bistro in the lobby but no one is ever available. Some of the valet staff is very helpful but not all. When I was checking […] out, it was just me and my 1 year old daughter, the guy who was working valet that day didn't even offter to help me with my bags. I was very suprised, I'd never seen a man not willing to help out a woman especially one with a small child. I always stay downtown, normally at the Westin or the Madison where the customer service is wonderful. I will not stay at this hotel again solely based on the customer service. Read moreGenuine Hotels.com guest review
"bad customer service, location is desolate"
Twenty minutes after checking out I realized I had left something important in the bathroom, a dental device necessary for chewing. I called from the taxi and gave them my fedex account number and asked them to send it to my home. Five days later it has not arrived (this is in Memphis, the home of Fedex!!). The hotel did not call to tell me anything […] about the status. Finally I called and they said it had just shipped. I asked why the delay and the answer was "I don't know". I was then hung up on. Read moreGenuine Hotels.com guest review
"Courtyard Marriot Downtown Memphis"
The hotel was clean, staff was friendly and excellent, and it was well located. I would stay here again!!Genuine Hotels.com guest review
Excellent location and excellent service! Would definitely go back.Genuine Expedia guest review
"A hotel who's employees only say "no""
It was a hotel of "no's." The check in person (saturday night august 20) answered "no" to every question that was asked. Questions about parking...."no" questions about AAA..."no" ....anything else...."no." I hate to break it to you, but there are thousands of hotel rooms and when you hire employees who's only answer is "no" than our answer to you as […] a hotel is...."no." Read moreGenuine Expedia guest review
"The hotel was ok.. I will look at other hotels in the area the next time Im in town"
The hotel was clean and in a great area but the employees of the hotel were not very friendly or helpfulGenuine Expedia guest review
"Great location to downtown"
Hotel was very clean. The breakfast was great. Also there was a walgrens a block away. The tram was just outside so being half a mile from beale st was just perfect!Genuine Expedia guest review
"Good Location, But....."
Very good location! Now for the not so pleasant.... First off, there was no pool. We were given the impression that the hotel had a pool. All they have is a small hot tub. A pool is one of the reasons we booked this hotel. Memphis in the Summer is HOT!!! We have three small kids that had a hard time "cooling down". Also, we found a used condom in the […] room under one of the beds. We found that there was no available parking at the hotel so we had to valet @ $15 per day. The only other option was to pay $10 a day in an exposed lot two blocks away. This could be a great place to stay if you have older kids or none at all, but cant recommend for families with kids under the age of 8. Read moreGenuine Expedia guest review
"Great place to stay in Memphis"
The Courtyard Marriot is a great place to stay if you are needing to be down town in Memphis. It was a very nice hotel. It was very clean, the rooms were pretty, and the beds were great. The location is within walking distance of almost anything down town and if you aren't a walker, there is a trolly that will take you most of the way for only $1. I […] would definitley stay there again. Read moreGenuine Expedia guest review
We stayed there on our way to Clarksville for a military move. The staff were all very courteous and very helpful. I had a 26' truck with a trailer on it and they helped me get it parked so it could be near the hotel. We also had breakfast the next morning at the bistro in the lobby and the food was delicious. The cooking and serving staff were also […] very courteous. We'll definitely stay there again the next time we're in Memphis. Read moreGenuine Expedia guest review
"New property-but a distance"
Nice new hotel property. Rooms clean and cool. Not a lot right around the hotel, however. Beale street a 15 minute walk away. May choose a closer location in the future.Genuine Hotels.com guest review
I've stayed there twice now and it was gross both times. I didn't get new shampoo/lotion bottles, the old coffee filter didn't get thrown out, and my clothes were tossed on the floor. It's convenient for my work, but there are plenty of hotels that are just as close.Genuine Hotels.com guest review
"We recommend this one!"
Hotel staff was extremely helpful and polite. Recommend eating there, too. Good food (not too many choices though) and the ladies working there were really nice. New hotel. Clean. Great view from our balcony. Easy walking to anything.Genuine Hotels.com guest review
I could not believe that the hotel did not have more luggage racks! Upon check out I tried to find one and was just told there were no more available. I felt as if the staff could/should have been more helpful with this. This was the only problem with my entire stay. The rest was very good.Genuine Hotels.com guest review
"Would Stay Here Again!"
The staff were very friendly, and our stay was a very pleasant one. I would definitely recommend staying here to my friends and family. The room was very nice, clean, quiet and very comfortable. You walked out the front door right on the street to the trolley which took you anywhere downtown you wanted to go.....the riverside trolley was very scenic […] a definite must see!! Read moreGenuine Expedia guest review
"Great place to stay"
We were very happy with everything, from the location, to the friendly helpful staff, to our very spacious room (corner king room). Even our view was great We were treated very well by the staff. Everyone was extremely nice,friendly and helpful. - impressed and completely satisfied, we will be back-Genuine Hotels.com guest review
Hotel was in excellent condition, staff were so friendly and went out of there way to accommodate us.Genuine Expedia guest review
"Perfect for experiencing Memphis"
Very convenient location for Beale Street and all other amenities. Helpful staff made everything easy.Genuine Expedia guest review
"Comfortable and Friendly"
The hotel is situated in a clean, quiet, and lovely part of downtown Memphis within walking distance of Beal St., the Rock 'n Soul Museum, the Gibson Guitar Factory, the FedEx Forum, the Peabody Ducks, the Mississippi River bank, and much more. The trolley stops right outside too. Our room was clean, quiet and comfortable and the hotel staff were very […] friendly and helpful, always willing to answer questions and provide service when needed. The restaurant in the lobby was also clean and comfortable and served a delicious hot breakfast in a very friendly atmosphere. My husband and I enjoyed our stay and would definitely recommend this hotel. Read moreGenuine Expedia guest review
Nice room but no space for cases. Good location. Uninterested receptionist on booking in - failed to tell us about breakfast vouchers. The vouchers have to be presented at the internal Starbucks concession. Only limited choice available. Few toiletries in bathroom.Genuine Hotels.com guest review
"Niagara Falls hotel."
Reception, Bar, Pool and Resturant area looked as if it had been refurbished, the rest of the hotel looked dull and in need of some updating. The rooms need refurbishing in comparrison to other hotels we had stopped at during out holiday this was by far the least appealing.Genuine Expedia guest review
roooms are very spacious-great showers-convenient to everything-would stay here againGenuine Expedia guest review
Some of the reception staff were friendly. However, on one occasion the receptionist on duty, and who was due to finish her shift shortly thereafter, was eating when we approached the desk and continued eating whilst dealing with ou query for us. We had ordered a taxi for a particular time and were woken up several hours before the allocated time telling […] us our taxi had arrived. It then had to be re-booked for the right time. The tea/coffee facilities in the lounge were not always available during the allotted time. The information board in the Reception area offered a printing facility but we were unable to find the printer. The reception staff on duty did not know where the corresponding printer was situated. They did not follow it up. Read moreGenuine Expedia guest review
A little far from the sights and the action.Genuine Hotels.com guest review
A clean, friendly hotel, in Downtown Memphis. It is situated right on the trolley bus route which takes you to Beale Street within a couple of minutes, or you can walk there at a stroll in 10 minutes max. This is an up and coming area with new restaurants and shops opening close by. You are also only a few minutes stroll from the sea front and Memphis […] Riverboats should you wish to cruise along the river. The hotel was clean and tidy, well presented, and the staff friendly. Valet parking is available and worth using as only $3 more than parking the car yourself. Read moreGenuine Expedia guest review
"Huge room, great facilities and service"
We stayed 2 nights and everything was good We were able to do some laundry. We didn't eat there. There is a trolley stop outside the hotel. Staff were very nice. The only inconvenience is the parking ( in a public lot across the street)Genuine Expedia guest review
"Great location for Beale St"
This hotel was in a great location nice 10 min walk to Beale St plus tram right outside the door for $1. Lovely comfy room and bed with balconey. Had free breakfast which was great.. Beale st was amazing we happened to be there for labour weekend streets where blocked of as there was a Blues festival as we had come from Christchurch NZ this was the […] highlight of our trip along with Graceland. Shuttle picked us up for Graceland which was amazing. Book a VIP pass for Gracland before you go well worth it no queing. Check out Sun Studios for Elvis Jonney Cash ect made there first records. There is a shuttle from Graceland that will take u there for free then drop u of at Beale st (The sun studio Shuttle) so no need to get return ticket for Graceland. Check out the Peabody hotel amzaing. We just loved Memphis. People very friendly. Read moreGenuine Expedia guest review
"Vorsicht bei Buchung mit Frühstück"
Das Hotel selber liegt in idealer Lage. Viele Sehenswürdigkeiten sind einfach fußläufig erreichbar. Das Hotel macht einen sehr guten Eindruck, ist sauber und modern. Warum haben wir dennoch nur 3 Sterne vergeben? Nun, wir hatten das Zimmer als Familienzimmer zu viert (es war genügend Platz für alle 4 Personen) gebucht, wobei wir die Option "Bleiben […] Sie zum Frühstück" ="Stay for breakfast" gewählt hatten. Als wir am ersten Morgen dieses Frühstück einnehmen wollten, wurden wir nach Vouchern gefragt, die wir allerdings nicht hatten. Alsdann wurde an der Rezeption nachgefragt, wo zunächst bestritten wurde, dass überhaupt ein Frühstück gebucht worden wäre. Nach einigem hin und her und dem Holen der Buchungsunterlagen wurde dann eingestanden, dass das Frühstück doch gebucht worden sei, aber das gelte nur für die beiden Erwachsenen, nicht für die Kinder! Erst nach langer Diskussion erhielten wir missmutig die Voucher für das sehr karge(!) Frühstück. Der Orangensaft musste aus der Plastikflasche getrunken werden, denn ein Glas bekam man nicht. Das war des Hotels nicht würdig und führt zur Abstufung der Bewertung auf 3 Sterne. Read moreGenuine Hotels.com guest review
"Tolles Hotel im Zentrum von memphis"
15-20 Gehminuten oder 5 mit der Straßenbahn zur Beale street. D.h. man ist unmittelbar im Zentrum von memphis, jedoch weit genug vom Lärm der Beale street entfernt, um gut schlafen zu können. Das Hotel ist noch ziemlich neu und mit allem ausgestattet, was man so braucht. Parkgarage des Hotels ist um die Ecke und wenn man nicht unbedingt ein vallet Parking […] braucht und das Auto einfach für ein paar Tage stehen lassen will, kann man auch direkt selbst in die Garage fahren und dort den normalen fünf dollar tagestarif bezahlen. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )