"Handy for Eurostar"
The hotel is as over a standard novatel. Clean and tidy. Watch out for tourist coach tours though. Breakfast was as people hadn't been fed for a week and with one staff member trying to cope there were no plates or cups and food disappeared before you could get to itGenuine Hotels.com guest review
"Nice accommodation. No service!"
Hotel suited our purpose, as we were travelling by train through Europe. The room was spacious and modern and relatively clean. The safe did not work and despite a request was not fixed during our stay. Tourist information was non-existent. It was an effort to even get a map of the city. We were only in Brussels 2 days, so needed as much information […] as we could get. The gentlemen on reception on our arrival promised to attend to the safe, but did not! The immediate neighbourhood was not appealing, but the location to the station probably cancels that one out. Would not stay there again, as there were nicer hotels, closer to the central city for similar money. A short taxi ride would have been well worth the effort . Overall the place is a dud and a black mark for the Novetel brand. Read moreGenuine Hotels.com guest review
"Comfortable, clean, nice staff and close to midi s"
Enjoyed the clean and comfortable room. Good broadband connection. Good for a business stayGenuine Expedia guest review
"Convenient for station"
We had booked and paid for a superior room but the room we were allocated (admittedly early in the day) was not a superior oneGenuine Expedia guest review
"Few steps away from the train station."
We arrived early in the morning so our room wasn't available yet. They were kind enough to keep our luggages in a safe place while we started visiting Brussels. The room was clean and spacious. The staff at the front desk was very friendly and helpfull when we needed directions to find a specific address.Genuine Expedia guest review
"Super hotel - next to Brussels Midi station"
Enjoyable stay at Novotel in Brussels. The hotel had everything we needed. Great room with excellent bathroom (with bath), safe, and kettle for tea making. Clean room, comfortable bed and free wi-fi. Evening meal took a little longer to be cooked than we were anticipating but good when it arrived. Probably one of the best hotels we stayed in during […] our two week trip to Belgium, Germany, Austria, Czech republic and Hungary. Read moreGenuine Expedia guest review
"Convenient for Eurostar travellers"
The neighbourhood is a little intimidating,, But the plus side is it's walking distance to the Midi Station and to the City Centre. Not an exciting breakfast with very watered-down orange juice and powdered hot chocolate. Clean and modern!Genuine Hotels.com guest review
"Close to train station"
Arrived by train and hotel was within a few minutes walk . Check in was very easy and we were provided with a map and walking directions to the city centre. Rooms were clean and very quiet, the mini fridge was useful. Breakfast was ok with a good variety of options . Staff was very friendly and helpfulGenuine Expedia guest review
Had a great stay at the Novotel Brussels Midi Hotel. I loved the modern decor. Staff were very helpful and friendly. Room was comfortable with a comfy bed and it was nice to have tea/coffee making facilities within the room. There was a wide selection at breakfast. Within walking distance from the Midi station which is a bonus and you can easily walk […] to the city centre which was a 15/20 min walk. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Near to train station"
Very near to train station. But Brussels is a dangerous place. A lot pick pocket.Genuine Expedia guest review
"Very comfortable hotel"
Hotel facilities and service were very good but area around the Brussels Midi station a little bit sketchy. Sunday market on the doorstep was a pleasant surprise with plenty or colour and vibrancy.Genuine Hotels.com guest review
"Perfect for Midi Station"
This is a nice hotel, the staff are pretty friendly, the place is clean, very quiet despite the busy location, and it's very, very close to Brussels Midi Station. I will happily stay here again. There were only 2 negative points to my stay, both of which were flukes really: 1) Weirdly, they turned off the lights on me in the restaurant in the evening […] (a hint, maybe?!), 2) The place is so close to the station that I'd left myself only about 10 minutes extra leeway to get to my train. Lucky I had, as that was used up at the desk at checkout, as the staff had lost the detail that I'd already paid, and spent 5-10 minutes looking that up. Read moreGenuine Hotels.com guest review
Good location, newly renovated hotel. Staff could be abit more friendlier.Genuine Hotels.com guest review
Very nice hotel, excellent location across from the south train station which was convenient for taking day trips (especially international, which runs out of this station). Contrary to some reports, I found the area and the train station quite safe and I arrived late some nights. Sure, it's not the nicest area in Brussels but all things considered […] I don't regret my decision to stay here one bit. Great experience! Read moreGenuine Expedia guest review
"surprise city tax"
Didn't like the surprise at check out. A city tax was not included in the bid.Genuine Hotels.com guest review
"Handy location for Bruxelles Midi"
Business trip requiring proximity to the railway station. Hotel is clean, tidy and does the job.Genuine Hotels.com guest review
"No complain at all!"
I plan to stay for a night only but I extended for the next day. The location is perfect when you arrive in Brussel via train, it's only 2 minutes walk across the road Avenue Fosnsy and still you can walk to Grand Palace! a lot of restaurant to eat, it's not the cleanest street surrounding but the hotel itself is very clean! It has even a locker for […] your luggage (cost 3 euro only!) if you still need to walk around but already check out. The was a trainee receptionist (don't know the name, sorry..)who is very helpful just like her other colleagues when I was there 27 April, she will try to find out from internet if she doesn't know what you are asking for. There is free wifi in the room, fairly good connection. There is also a macbook desk top to people who need it in the lobby. Read moreGenuine Hotels.com guest review
"Good value for money, excellent location"
Spent 3 days in Brussels and Novotel Brussels Midi is a great place to stay. The room was clean and the location was ideal for day trips from the train station to other towns like Gent, Oostende and Bruges. Overall a wonderful experience.Genuine Hotels.com guest review
"Convenient for Eurostar"
We used this hotel due to its convenient location near the midi station where the London Eurostar arrives. We were glad we did due to travel disruption meaning we arrived after midnight. The benefit of a large chain hotel is that the desk was still manned and check in was a breeze. The room was comfortable and blissfully quiet allowing us to sleep in […] the next morning. Read moreGenuine Hotels.com guest review
"Great with excellent attention to detail"
Two disappointing items that prevent a perfect score 1 maid did not replenish tea coffee when room was cleaned 2 fowl smell from bathroom despite it being spotless must have come from plumbing problem Staff excellent and resolved tea /coffee problem immediately and with graceGenuine Expedia guest review
"Excellent service from check in to check out"
The staff were attentive without being over powering facilities from the quiet efficient lift to the service on check out was outstandingGenuine Expedia guest review
"Good location, nice rooms"
As the title says, this hotel is sited at a good location, being less than 5 mins away from the Brussels-South train station, a major train hub in Belgium (and even Europe). Rooms are also relatively nice and comfortable too. Thumbs up!Genuine Hotels.com guest review
"Convenient for long distance train travellers"
Used to be called Cascade. High level of security. I liked smartcards which opened doors effortlessly. Staff went out of the way to be helpful. Breakfast could be improved.Genuine Expedia guest review
"Convenient location, nice room but don't eat there"
A 2 minute walk from Brussels Midi station. Modern, clean and well equipped rooms (although unfortunately the extractor didn't work in my bathroom and the shower was luke warm - my two colleagues in other rooms didn't have this problem). Ask for a room at the rear as they are very quiet. Catering is a joke. Due to a thunder storm we had to abort going […] out for an evening meal and ended up ordering from the evening menu in the bar. We waited an hour an a half for a very simple meal and the receptionist's answer was a shrug and "he's on his own tonight". Ok, but in two hours the server had to deal with dispensing 20 drinks maximum and making 8 meals. Breakfast the next morning was a chaotic mess. There was a full dining area with one poor woman trying to keep up with clearing tables and replenishing food and crockery. As soon as they appeared glasses, mugs and bowls were snatched. The food choice and quality was good for this level of hotel - if you could get any of it. Again the receptionist's answer was a shrug and "it's busy". Read moreGenuine Expedia guest review
"Nice hotel close to the Eurostar terminal"
Cascade/Novotel hotel looks as if it has been only recently renovated. It was clean, well decorated and the breakfast was good. Being close to the Gare du Midi meant there was the risk of train noise but the double glazing ensured there was no intrusion. However, the air conditioning did not work properly and it was not possible to cool the room and […] given the relatively high ambient temperature during our 2-night stay in Brussels, this was a problem. The hotel staff called in a contractor in an attempt to fix what turned out to be a problem with the whole system, but without success. As a result we were given breakfast "on the house" on one of the two days. I emphasise that the staff did all they could and unfortunate as the problem was, it did not spoil our stay there. Read moreGenuine Expedia guest review
"Very close to the main station, Metro and tram"
Overall it was good. But the room was quite small and I didn't like having carpeted floor on the room. However the bed was comfortable. the room was clean except the hair drier on the first day. It had some dusty patches all over it but the next day it was cleaned. the staff was friendly and helpful. It was not the best hotel but it was good and very […] convenient as it 's very close to the main station. Read moreGenuine Hotels.com guest review
The hotel is situated right in front of Brussels main transportation hub. The staff is very friendly and helpful and the rooms are spacious and extremely comfortable. The only downside is the area which in the evening is far from being a "place to be" and has few amenities and/or places to hang outGenuine Hotels.com guest review
"Great hotel, close to rail and metro"
We stayed here for three nights. The location is great if you are arriving by rail, or want to use the METRO. The neighborhood while not "classic" and a bit rough around the edges is fine if you are accustomed to large cities. We arrived early, and there was no problem using the luggage storage room. The woman that greeted us was very pleasant, spoke […] great English, and very helpful. There were only two negatives. Since it was still winter (March), and the heating AC was central, the AC was not turned on. The room was very warm and stuffy, and since our room faced the rail station, when leaving the window open it was quite noisy. The second was that the breakfast that was offered while was very nice was 16 Euros per person. It was my fault for not asking the price. The hotel was just finishing up renovation and is now a Novotel Hotel. The whole building is unbelievably clean and very modern. I would stay there again. Read moreGenuine Hotels.com guest review
"No aircon due to 'Winter setting'"
It was 24 degrees in my room and the aircon would not switch on - I called reception and they said I could have it on a fan setting but the central system was on winter mode and they could not change that so I could not use the aircon. I woke up several time during the night - too hot.Genuine Hotels.com guest review
"Nice hotel close to station"
Easy to find a bit of a rough feeling area but okayGenuine Expedia guest review
미디역 바로 앞에 있어서 지리적 위치는 좋았으나 호텔주변이 지저분함.Genuine Hotels.com guest review
ミディ駅から徒歩3分と、列車の旅をしている人には最高の立地。ホテル自体も、ノボテルなので安心感にある快適性です。NHKもちゃんと写りました。総じて満足のいく滞在ができました。Genuine Hotels.com guest review
離火車站相當近，房間乾淨舒適Genuine Hotels.com guest review
"parfait en transit"
hôtel facile d'accès, chambre rénovée très agréable, accueil sympathique. le quartier de la gare est en revanche fort peu accueillant et mal fréquenté.Genuine Hotels.com guest review
"la jolie supprise"
Séjour détente et st valentinGenuine Hotels.com guest review
"Rigtig fint hotel"
Perfekt hotel til vores formål. Det er ligger centralt, og der er en metro station lige ved siden af. Personalet er flinke, og villige til at hjælpe med udflugter. Eneste minus var, at der var en Utrolig irriterende støj fra gangen eller noget andet (?) midt om natten, den første nat, men udover det, et perfekt ophold. Vi boede på værelse 208.Genuine Hotels.com guest review
Ottimo tuttoGenuine Hotels.com guest review
"Breakfast trop cher"
Breakfast à 19€ cher si on ne veut qu'un breakfast continentalGenuine Hotels.com guest review
"Ideale Lage & grosszügige Zimmer"
Sehr grosses Zimmer und Bad, immer gut eingerichtet. Modern. Etwas laut wegen den vorbeifahrenden Zügen. Sehr gute Leistung für den Preis. Ideale Lage beim Bahnhof Midi, schnell im Zentrum und beim Atomium mit der Ubahn. Ideal auch für Ausflüge nach Ghent, Brügge und Antwerpen.Genuine Hotels.com guest review
"역과 가까워서 좋아요."
역에서 3분 거리. 근처 마켓도 있고 직원은 친절했어요. 와이파이도 방에서 잘 되고 욕조도 있어서 좋았어요.Genuine Hotels.com guest review
L'hotel è posizionato vicino alla stazione ferroviaria. La struttura è moderna e pulita. Il personale è molto cortese e disponibile a fornire indicazioni sulla città e musei. La zona circostante è un pò squalida, del resto come in quasi in tutte le città... A piedi si arriva però in un quarto d'ora nel quartiere Sablon dove ci sono molti caffè e cioccolaterie […] deliziose. Non abbiamo usufruito del servizio colazione. Read moreGenuine Hotels.com guest review
THE BEST HOTEL EVER!!!!!Genuine Hotels.com guest review
"Good Hotel for frequent trabellar"
amenity OK, location OK, cleen, friendly good for long stay reasonable priceGenuine Expedia guest review
Rapide, j'étais de passage. Mais emplacement privilégié proche de la gare, appréciable pour un départ au petit matin.Genuine Hotels.com guest review
"Hôtel très bien situé, près de la gare"
Très bonne surprise! Séjour de courte durée hélas, mais j'espère revenir!Genuine Expedia guest review
"Un Excellent novotel à Bruxelles"
Une nuit et un après-midi, je ne parlerai pas de séjour Mais les chambres sont très bien, un peu petites quand même , le peu de service demandé a été excellent, donc très bel hotelGenuine Hotels.com guest review
Très bon hôtel calme dans un quartier populaire et vivantGenuine Expedia guest review
"Hotel pratique car proche de la gare de Bruxelles-"
Mon séjour était de quatre nuits. Il s'est globalement bien passé, à l'exception d'une nuit qui m'a permis de me rendre compte que l'isolation phonique était très mauvaise, voire inexistante, ce qui m'a surpris pour un hôtel de la gamme Novotel. J'entendais en effet distinctement la conversation qui se tenait dans la chambre voisine. De ce point de […] vue, il ne correspond pas au standard habituel que l'on est en droit d'attendre de cette chaine. Read moreGenuine Expedia guest review
"Soggiorno per lavoro"
Il personale non è molto preparato. Ho chiamato per chiedere informazioni dove fosse l'albergo ma al telefono non rispondeva nessuno..alla fine l'ho trovato. Buona posizione. Il succo della colazione era mischiato con troppa acqua...Genuine Expedia guest review
"Miy bien excepto conexión wifi"
Todo muy bien excepto conexión wifi q es pésima, casi inexistente por lo que en caso de necesitar conexión de Internet durante la estancia mejor buscar otro hotel.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )