"Great Hotel for the Money"
I always stay here when I go to Guadalajara. The price is right and the rooms are clean and good sized. One of my hotel requirements is the in-room safe and the safe here is adequate but could be a little larger---my iPad will not fit in it. The in-room WIFI was a little slow but did not create a major problem.Genuine Hotels.com guest review
"great location excellent staff"
I choose the Portobelo when visiting Guadalajara frequently. The value is outstanding. Parking is available at no additional charge. Staff is friendly, courteous and effective.Genuine Hotels.com guest review
it was very good over all <i would say it is a perfect 3 star hotel the trasportation near by was excellent , the personal very profetional. overall excellent staying <i will come back again.Genuine Hotels.com guest review
"Exceptionally, modern facilities. Great bargain."
Exceptionally clean hotel with updated facilities. Would definitively recommend with one reservation - I could not find anyone on staff who could speak English. If you can get by in Spanish, by all means go ahead and book this property. Located at one end of the Historic District with Metro stop at entry and 7-Eleven convenience store across the st […] reet. Read moreGenuine Hotels.com guest review
Just stayed on night got a room for around 50.00 a for the nite and found the hotel to be very very nice.Genuine Hotels.com guest review
Best hotel for that priceGenuine Hotels.com guest review
"Great location, basic, clean and cozy"
Stayed for 2 nights, a short stay, its very well located in the center, close to everything that you might need. taxis pass by all the time, also a subway station right outside. very kind reception and cleaning lady. Plus a very very nice price. Definitely recommend!!! :-)Genuine Hotels.com guest review
"great hotel for a personal stay"
its a fairly new hotel and i was very pleased with their service. room service is great and speedy. they have taxi service with extra charge, but they were available the day and time i neede it. the have a pretty decent breakfast buffet from 7 am to 12 pm for 85 pesos. i would definitely return.Genuine Expedia guest review
it was friendly and comfortable usaually stay here because of it.Genuine Hotels.com guest review
Great location, five stars services in a low budget. Super clean, great service.Genuine Expedia guest review
good placeGenuine Hotels.com guest review
nice big room, clean, good location, near restaurants, bars, stores and downtown, will recomend +++. buses and public transportation at a few steps.Genuine Expedia guest review
"Great hotel for the price."
Besides the small miscommunication between the hotel and hotels.com it was a very good stay. The hotel was in a good area, the service was great, and it was very clean. It's not a fancy hotel so don't expect too much; it's a great deal for visiting the city and we didn't spend too much time indoors. The A/C is a plus for the hot days.Genuine Hotels.com guest review
This is the 2nd time I stayed at Portobelo and have been impressed both times. The rooms are always clean. The rooms are quiet (I stayed in a room facing the street and had no issues with noise). The staff is very helpful (although not all speak any English). The surrounding location has a lot to choose from in terms of food (there's also a 7-eleven […] across the street). The subway train has a station right outside the door. The restaurant was not great. Didn't really care for the breakfast buffet, but really other than that, this is a GREAT hotel! Staying there again soon. Read moreGenuine Hotels.com guest review
second time i stay here and it's a great experience. located near the underground train which makes it easy to travel around and its a few blocks from all the shopping.... definately staying here again.Genuine Hotels.com guest review
"Best hotel in Guadalajara, US quality."
Nothing to say - its perfect. I was at room 412, I didn't hear any noise though the hotel is located in a very busy area. The rooms are all new US standard. Wifi is good, service is great and the location Is the best! For this price, take it!!!!Genuine Expedia guest review
"Great location to walk or take train."
The location if this hotel is ideal. You can walk down Ave. Juarez to the right to downtown (centro) past stores. If you walk left lots of parks and restaurants. Tortas next to 7 eleven are good. safe to walk alone or at night! Hotel bar food and breakfast are good too.Genuine Expedia guest review
"Can't beat it"
A great find for a great price. Excellent location. Very clean rooms and great breakfast buffet.Genuine Expedia guest review
"good location comfortable"
Hotel was clean, well appointed and comfortable. We slept well on our upper floor room. The staff was prompt and helpful everyday with our requests.Genuine Expedia guest review
"Guadalajara is beautiful and the hotel was nice"
They need more lighting in the rooms or higher wattage in both the bathroom and bedroom. Its kinda dark most of the time, other than that the rooms were great, centrally located and in walking distance to anything downtown. The hotel scent maybe a little strong. Its a plug in perfume thingy, you can just remove it. There are cabs that pull right up, […] the tapio tour was even nice enough to drop me off in front of my hotel at the end of the night. Its nice.. Read moreGenuine Expedia guest review
Great location, updated hotel, staff was wonderfulGenuine Expedia guest review
"Great for families and couples"
The hotel was clean, quite room, and excellent customer service.Genuine Expedia guest review
"Potrobelo Hotel, No Shrnking Mushroom"
I found the Location, staff, FREE WiFi, Accessibility to Mass Transit Excellent! I have stayed at hotels in GDL's Centro Historico and found this hotel comparable. Again, FREE WiFi, cleanliness of Bathroom & modern conveniences. Already told several Family & Friends this is my new haven! Thanks PBH=)Genuine Hotels.com guest review
"What a bargain for the price!!!"
This is a great hotel for the price. The service was great, the location wonderful and the staff very friendly and helpful. The rooms are modern, and clean. One day they did not leave towels in our room called the front desk at 6:00 a.m. and they brought them up within five minutes. I would definitely recommend this hotel.Genuine Expedia guest review
"Great hotel for a city traveler"
the hotel is modern, clean and located in a perfect spot for walking the Center. Good parking. The fresh fruit selection is wonderful, many manly-men warm dishes also available as part of the 80 pesos/person all you can eat breakfast. For the rate, it is a great accommodation for business like travel. Free wi- fi Internet connection in the room, hair […] dryer, little safe box and even an iron. Flat screen TV, but since we don't watch TV, we don't know what programs are available. 100% cotton linens, very quiet climate control, comfortable mattress, and not strong cleaning chemicals are used. We love this hotel, we returned to stay there there 4 times already. Read moreGenuine Expedia guest review
"Good solid three star hotel"
Good value. Good for tourists. Great parking, in and out. Help needs to be better trained at front desk to smile and be friendly.Genuine Hotels.com guest review
"Affordable and friendly staff"
Stayed for a week the room looked clean and well maintained almost like new. I felt safe and there is free underground parking. One of the light bulbs burned out and the issue was resolved quickly. The park across the street played really loud music, the mattress is rock hard, and there were so many one way streets it took me a while to find my way […] back to the underground parking. Other than that I will come back but not because their beds are comfortable. Read moreGenuine Hotels.com guest review
Great hotel for the price. Brand new place and the staff has kept it looking very nice and comfortable. Tours pick you up from the front lobby and drop you off again,saving you time and money on taking a taxi to a pick up location. The underground metro stops at the corner, there are plenty of bus lines within walking distance, plenty of restaraunt […] choices as well as bars and night clubs in the area. There ar also a few OXXO and 7-11's open all night for your convinience withing walking distance. Read moreGenuine Expedia guest review
FRIENDLY CLEAN N CONFORTABLE I WILL BE BACK N RECOMEND TO FRIENDSGenuine Expedia guest review
"Will stay here again"
Location is great and the rooms are nice and clean. Good Hotel for the price I paid.Genuine Expedia guest review
Very comfortable hotel with many amenities! Location very convenient, but along with great locatin comes some noise from the street and revilers. I will go back. Great value.Genuine Hotels.com guest review
"Nice view with excellent location"
Everything was wonderful even the breakfast buffet that you pay 85 pesos for. Room was awesome, water pressure on shower was great. The only thing I didn't like is the receptionist gave access to my room to my mother without my concent while I wasn't there. I mean if only I have a card then I should be the only one that has access.Genuine Hotels.com guest review
perfect. a/c was very good. 32in tv had 55 channels with movies / room service was very reasonable and good food. front desk was friendly and spoke very good english . only down side was the park across the street. they seem to have someone all night on a loud speaker . so if you can, get the rooms faciing away from the park. tacos half block away were […] 40 cents and delicious. highly recommend portobello. get room online, it is 20 dollars cheaper than walking in for a room. thanks hotel.com Read moreGenuine Hotels.com guest review
Thd hotel is more than what we paid, everything is walking distance and i would sure stay there again, love it and all the staff was super friendly....Genuine Hotels.com guest review
"Great place to stay in Guadalajara"
My wife and I have stayed at the Portobelo before and it's a very nice hotel. The location is excellent, the staff is very friendly, and the rates are extremely affordable. We will continue to stay here during our annual visit to Guadalajara.Genuine Hotels.com guest review
This hotel is brand new and location is perfect, I thought it was way too good for the rate I paid, housekeeping and room service is very quick, you'll be surprise how good it is for the price.Genuine Expedia guest review
It's a nice remodeled hotel in a perfect spot, rooms are comfortable and clean.Genuine Hotels.com guest review
"Value for the money and excellent location!"
This is a nice clean hotel with friendly, helpful staff. A subway station is just outside the front door of the hotel. The Macrobus station is 2 subway stops away. Walk to the Cathedral, Museums, Galleries in 15 minutes. Then return to the quiet of the hotel for a siesta. Good restaurants a short walking distance and a short taxi ride away. The bed […] was comfortable, the sofa comfortable, the standard double room nicely laid out and open. With the window closed the street noise could not be heard. With the window open you could get some fresh air. We have visited Guadalajara many times and this was our first stay at the Portobelo. We will definitely stay there again. Read moreGenuine Expedia guest review
"Enjoyed our stay at Hotel Portobelo"
We always enjoy our stay at Hotel Portobelo, especially the underground parking which provides mucho space for cars. When we book with Hotels.com we are usually unable to get two double beds, but the king-size bed has plenty of room. An excellent hotel.Genuine Hotels.com guest review
"Not enough bedding"
The price was excellent for the amenities offered, the location is within walking distance from the nightclubs and right in the center of the city but there isn't enough covers but a some sheets and a light cover, it gets really cold.Genuine Hotels.com guest review
The hotel was a great value for the location. The rooms where very clean with all the amenities you'd expect including an iron, ironing board and safe. The location is perfectly situated within walking distance of many of the major attractions in the centre of Guadalajara.Genuine Expedia guest review
"Portobelo is wonderful"
This is a great hotel for the price. The location is excellent, in central Guadalajara. The hotel staff is very professional and friendly. I have stayed at this hotel many times and am truely a fan.Genuine Hotels.com guest review
"The best choice in Guadalajara!!"
Perfect hotel, immaculate, clean and convenient. Fresh towels and bottled water daily (a priority for international travellers), super fast wi-fi and awesome location. Stay here!!Genuine Hotels.com guest review
"Best hotel in Guadalajara."
Service, room, location, price, everything is amazing!Genuine Hotels.com guest review
"Very comfortable central hotel"
We stayed here for 4 nights & found the location very central & easy to find. We got the local bus from the long distance bus station then had a 10 minute walk. The hotel is modern with lots of amenities in the room. Our room was huge with a great bed, sofa, fantastic hot shower plus lots of extras such as safe, toiletries, hair dryer etc. The room […] looked onto a very busy road & junction but was very quiet. The staff were very friendly especially housekeeping who were very helpful. We had breakfast one morning which wasn't great so I'd recommend eating out somewhere else (especially Cafe Madrid). There were some great bars & places to eat very local & we felt safe walking around late at night. I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Nice hotel but staff were less than helpfull"
Can't speak English face to face but the same person can call the room and speak fluent English on the phoneGenuine Expedia guest review
"Very nice hotel and great location"
Overall our stay of one night was quite satisfactory. The only complaint that I would have is that by the time I took a shower around 8:15 a.m. there was no hot water left. Also, the reception staff are not overly friendly.Genuine Hotels.com guest review
Great hotel, good location, very clean, good breakfast. Helpful personnel.Genuine Hotels.com guest review
"Recovering from bariatric surgery"
Hotel is centrally located across the street from a large city park. Located on same block_OXO, 7 eleven, sushi restaurant, bank, many open air restaurants Check in efficient. Small elevators. Rooms basic with king size bed. Nice marble showers. Individual temp control lets you cool room to 60 degrees. Pleasant lobby_can watch the pedestrian traffic. […] Patrolled by hotel security. Easy fast WiFi connections. Small hotel bar with good entertainment on weekends. Rear secure loading area for taxi drop off Hotel clerks helpful for directions and advice. Read moreGenuine Expedia guest review
"Nice place with good location"
Really underated Hotel!!! the rooms are nice and good value for money A+++ do stay :)Genuine Expedia guest review
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