All hotels in Singapore, Singapore
1 room, 2 adults
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10 Bayfront AvenueSingapore018956Singapore, ‏‎800-491-6126
Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 2,706 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.0
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.4
5.0 / 5Outstanding
It's a place that has to be on any travellers must do list. It lives up to the hype and well worth spending the extra. Couple of notes: their confirmation email stated that check in was at 3:00pm, don't worry about that, walked in with bags at 10:00am and not only did they check us in they upgraded us to a premier suite which was jaw dropping after spending five days in another Singapore tiny hotel room. If anyone is thinking of buying you gift vouchers at hotel make sure you get $20 ones. My sister shouted us two $100 vouchers but we found hard to use as no stores or restaurants would break them, you had to use at least $100 and gift shop refused to exchange them for smaller ones. Then again most of the shops charge at least $150 for at t-shirt so if shopping is your thing, make sure credit card is topped up.
Genuine Expedia guest review
Other trip Jan 10, 2014
Darren
SG
5.0 / 5Outstanding
"A very satisfied customer"
I have enjoyed my stay very much though is just for one night experience. I will recommend to others to experience it for themselves.
Genuine Hotels.com guest review
1 night trip Jan 6, 2014
JO
AS
5.0 / 5Outstanding
"Awesome Hotel"
The Marina Bay Sands rocks! From the roof top infinity pool to the casino to the shops to the views this place is amazing - stay there if you are in Singapore you will love it!!!
Genuine Hotels.com guest review
2 night family trip Dec 13, 2013
A Traveler
GB
5.0 / 5Outstanding
"Amazing Infinity pool...a must visit."
Rooms are spacious and comfortable. Dining at Rise Restaurant is expensive, $6 for a can of coke, $10 for a glass of orange juice.
Genuine Expedia guest review
Other trip Jan 6, 2014
Phillip
AU
5.0 / 5Outstanding
"Excellent hotel!!!!!"
This hotel was spectacular!!!!!! we stayed here for a week and We loved it soooo soo much. The service was excellent and the infinity pool was .... well theres no word to describe it. I have nothing bad to say about this hotel... it is a place to visit before you die. we can finally tick this off our bucket list :) We will definitely come back again!!!!
Genuine Expedia guest review
Other trip Jan 5, 2014
Anni
AU
5.0 / 5Outstanding
"wonderful Christmas holiday"
We spend 3 nights at Sands, and we enjoy the top swimming pool soooooo much! We arrived very late the first night, and we were quite worried about which floor we may get (although we have sent our special request for floors above 30s, better above 40s, as some other traveler suggested), and quite out of our expectation we got a room at floor 48! Splendid view of Singapore city, with sparkling skyhigh buildings and amazing water light on the ground. To our surprise, the kids woke up at 5:40 am (guess time zone is the reason), so we got into the pool just past 6 o'clock in the morning! All four of us enjoyed this sky-high-swim experience. We had the Deluxe Room, City View. The room is very large, with 2 king bed, spacious sitting area, good facility. Bed is quite comfortable, just as our bed at home. The only downside of this room is that the air-con is not cool enough. We have requested the technician four times to fix the problem, but the machine just doesn't work as it should do. The temperature cannot lower than 23 degree and it took a whole day to drop only 1.5 degrees. It's not unacceptable but it just not very comfortable, especially at night, with Singapore humid weather. The hotel staffs are very friendly and very eager to offer help, and we have no double of their efficiency. As some other comments say, the hotel lobby is always crowded whole day, even at 9PM.
Genuine Expedia guest review
Other trip Jan 2, 2014
rain
AU
5.0 / 5Outstanding
"Insane architecture"
Really nice and great service. The Shopping Mall next door is full of luxury shops and a great food court for a bit of normality. Some more reasonble shops too like Zara. See the artificial trees across from the hotel.
Genuine Expedia guest review
Other trip Dec 26, 2013
Hillevi30
GB
5.0 / 5Outstanding
"Everything is perfect,staff is helpful"
Everything was fantastic starting from checking till checkout .location was one of the main advantage of hotel really enjoyed wow felt great a dream come true experience i can say enjoyed to the fullest hoping to visit again in future with my teenage daughter and wife.
Genuine Hotels.com guest review
1 night family trip Nov 13, 2013
Ifthiquar Ahmed Khan
IE
1.0 / 5Poor
"Dreadful - just paying for the pool at the top"
Worst 5 star hotel experience of my life. Staff are poorly trained and the place is too big for them to possibly serve you in a timely manner. The level of English spoken by most staff is appalling for a hotel in an English-speaking country. We felt like we were at an airport not a luxury hotel. Some of my complaints: queuing for around 20 minutes to check in; on hold for 22 minutes to the front desk when calling from my room; bags taking around 45 minutes to reach room, Key cards constantly stopping working triggering epic journeys to the front desk using the cumbersome lift system to get replacements; safe in room malfunctioned which took all day to repair before we could get our belongings back; staff member who did repair the safe used foul language in front of our four year old daughter; only instant coffee available in the rooms; stocks of hot drinks not replaced and room not tidied during the day; toilets in public areas were in a disgusting condition. A terrible stay.
Genuine Expedia guest review
Other trip Dec 22, 2013
A Traveler
SG
5.0 / 5Outstanding
"Great stay at Marina Bay Sands"
The infinity pool on the roof is amazing, it's definitely the best part of the hotel. Being attached to the mall made it convenient for shopping and dining. Service in the hotel was good and friendly. We definitely plan to return.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2013
A Traveler
SG
2.0 / 5Fair
"Overpriced Underdelivered"
Great views - but that is best thing for the price. Waited an eternity for luggage. Had to chase it. Beds average. For the cost not worth it.
Genuine Hotels.com guest review
2 night trip Dec 13, 2013
A Traveler
AS
5.0 / 5Outstanding
"Stunning building"
We came to this hotel for a one night transit in Singapore specifically to see the architectural features and the rooftop pool. We were not disappointed! The pool was fantastic, quite stunning and the hotel was adequate in every way. Rooms large, clean, comfortable and suited us perfectly. We didn't have time to use any other facilities but the concierge was very helpful with directions to shops and food and assisted us with lost suitcases by calling the airport. No complaints and an amazing building.
Genuine Expedia guest review
Other trip Dec 17, 2013
Jacky
AU
4.0 / 5Excellent
"Comfortable but pricey and noisy"
MBS is a clean modern and comfortable 5 star hotel but its always noisy, always packed and lacks the atmosphere of a real 5 star hotel. For the price you pay per night, you would expect a classy and elegant hotel but due to its popularity and bad interior design, it becomes a cramped, noisy and loud zoo or fish market. The pool up top is always crowded with guests or people who just want to go up to the top to admire the views. Stay here if you havent stayed here before to admire the hotel but other hotels around that price range will offer better comfort and more discreet surroundings.
Genuine Hotels.com guest review
5 night trip Dec 6, 2013
A Traveler
AU
1.0 / 5Poor
"Bad service & difficult to find within the hotel"
We had pre paid our rooms but when arriving at 23:30 Friday evening there were no rooms. After 2,5 hours all of us had received our rooms but not with the requirements booked. The service at the roof top bar was not very good with ow attention from staff. It was very difficult to find yourself around in this "shopping mall" and we needed 30 min to find our room the first time. The pool area was at great as we had hoped and we enjoyed it a lot.
Genuine Hotels.com guest review
2 night trip Dec 6, 2013
Blondy
AS
5.0 / 5Outstanding
"Fabulous ......"
MBS is a landmark hotel with an iconic design which makes it a place to see in singapore. Rooms were good. Room service excellant. Choice of restaurants will spoil you with options. Infinity pool is the ultimate. Room facings are also very scenic with either gardens by bay facing or Merlion and Singapore skyline facing rooms. Good connectivity through MRTS. Top it up with Biggest Casino in Asia and what else you can ask for...just fabulous.
Genuine Hotels.com guest review
2 night family trip Dec 10, 2013
Nm
IN
4.0 / 5Excellent
"MBS"
The room and view were amazing. The pictures you can take from the pool are great too. But the hotel is simply too big and feels like a factory at times. The pool is crowded etc. for a special occasion I would recommend other places such as the four seasons, which is situated at orchard road too. For a business trip the mobs seems good, as there are always cabs, it is close to the bd and the gym is great
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2013
Oliver
IE
5.0 / 5Outstanding
"Nice Garden View"
Awesome , Enjoyed a lot and would like to revisit again.
Genuine Hotels.com guest review
1 night family trip Dec 9, 2013
Abhijit
SG
5.0 / 5Outstanding
"Awful checkin experience, but don't worry"
Paying as much as you do for a night here, you'll be unhappy with a 30 minute check queue. However, that is where the negatives end. The rooms, service and overall experience are 101% worth the stay.
Genuine Hotels.com guest review
1 night trip Dec 9, 2013
A Traveler
GB
5.0 / 5Outstanding
"Ultimate in hotels. Location, quality, service"
This hotel is absolutely outstanding. The 57th floor pool, bar and other facilities are fantastic. The location enables you to get to some of the best restaurants in the world within a very short walk and every designer shop is on your doorstep. A fantastic memorable stay.
Genuine Expedia guest review
Other trip Dec 10, 2013
Rich
GB
5.0 / 5Outstanding
"Feeling at ease"
First impression when I step into the room " WOW"! It really says it all. A fantastic view of the skyline of the city.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2013
A Traveler
SG
2.0 / 5Fair
"So disapointed!"
We should of trusted the bad Tripadvisor reviews. This was the hotel we were the most excited about and sadly it was the biggest let down. First of all, the reservations desk NEVER responded to our Expedia hotel requests or all our emails which we started sending 3 months prior to our arrival So I was not able to arrange for any in room special surprise for my wife or request an upgrade. The hotel is pure Las Vegas flash and way way too crowded, without 5 stars US high end customer service standards or even Asian hospitality standards. Too big, too crowed, no personal attention, nothing complementary or free special amenities to make your stay special. The only thing good is the pool, yes its amazing but again very crowded. You can't reserve cabanas and there are kids running EVERYWHERE, all hours of day. The restaurants across the hotels are very good so you can stay at at better hotels (ex: Raffles, Ritz, etc) and still pay to access the pool for a day and the restaurants or clubs. We travel to 5 stars hotels and resorts worldwide so we expected more from the Marina Bay Sands. This makes us never want to go to any Sands property.
Genuine Expedia guest review
Other trip Dec 8, 2013
travels
CA
4.0 / 5Excellent
"Great hotel with not so great service"
After checking in, I've got two keys for my room and none of the keys were working. I had to stand in front of the room for about 10-15 min before a manager showed up. He still couldn't get us in. He called the maintenance service to escalate the issue but we were still outside the room. It's over 400 dollars worth of room and we felt like we were losing money. After a little while, we were able to get in using one of the cleaning crews key. The manager said "sorry" but nothing was done to compensate our time. Didn't feel so good about it.
Genuine Hotels.com guest review
1 night trip Nov 30, 2013
Insook
AS
5.0 / 5Outstanding
"everything is fantastic"
great location, great services, got a free upgrade to the premium room with marina bay view in front and gardens by the bay view in the bathroom.
Genuine Hotels.com guest review
1 night trip Dec 2, 2013
renee123
SG
4.0 / 5Excellent
"Best in Singapore"
We had a relatively good stay at the bay sands recently. The hotel lobby staff were excellent, but the room service staff struggle with English. The reason I mention this is we travelled with a 17 month old that had issues sleeping in the provided cot. The matress had a plastic outer layer, which made it extremely hot for him and he constantly woke during the first few nights we stayed there. When trying to explain the problem on the phone, they sent someone to our room...that struggled with english, so it took us a while to explain the issue and have it resolved. Apart from this, the room was clean, the wet room / shower area was fantastic and it was worth the money. One final note. Given the hotel prestige, there are very few budget eating options around the hotel, so be prepared to pay more for food if you're not planning on travelling into the city. There is a food court in the adjacent shopping centre, but most of the restaurants are expensive.
Genuine Expedia guest review
Other trip Dec 3, 2013
Paul
AU
5.0 / 5Outstanding
"An iconic destination."
The view from the roof top infinity pool is incredible and the gardens , part of the complex cplete with their two glasshouses, are well worth a visit. One point worth noting: the hotel shuttle from the airport no longer operates. Get a taxi - very inexpensive.
Genuine Expedia guest review
Other trip Dec 1, 2013
Jan
GB
4.0 / 5Excellent
Should at least provide free coffee and tea in the room. Garden in front is wonderful but noise from the roads is not; Should have double lay windows.
Genuine Hotels.com guest review
2 night trip Nov 25, 2013
A Traveler
AS
5.0 / 5Outstanding
"Great view"
The view was great. Not only about the rooftop pool but also about the room itself. Enjoyed!
Genuine Hotels.com guest review
2 night trip with friends Nov 19, 2013
A Traveler
AS
5.0 / 5Outstanding
"Magnificent view from skypool"
Fantastic rooftop pool! No one would beat that. Nice jogging path around the hotel (for runner),surrounding restaurants are over priced, restaurants in the hotel building are limited.
Genuine Hotels.com guest review
5 night trip Nov 18, 2013
A Traveler
SG
4.0 / 5Excellent
"Room with a view"
Location, views and the famous infinity pool are what drew us here and we weren't disappointed with any of them. The hotel's position on the marina is fantastic and the fact that it stands alone away from all other hotels means you get a fantastic view regardless of which side of the hotel you are staying in (we stayed in a city view room, which we think is the better view looking out to the marina!). Our room was on the 40th floor of the 57 floors the hotel has and this gave us uninterrupted views across the city, as well as of the light show taking place in the marina each night amd the windows stretch floor to ceiling. The pool is definately the hotel's main feature. They say no trip to Singapore should miss a trip to the Marina Bay Sands, but only hotel guests are allowed to use the pool, which is the real experience of the sky-park itself! The pool is brilliant, with plenty sun-loungers set out behind it and it's open till 11pm, meaning you can have a fantastic night-time dip to admire the city lights. Absolutely superb. The rooms themselves are huge, with the bathrooms being accessed through a massive sliding door. Walk in showers in there but would have been good to have had a bath too (there's certainly the space for it!). Have stayed in other hotels in Singapore and whilst the Marina Bay has the views, location and pool, it lacks slightly in the room luxury offered by other hotels, but I would still very much recommend it!
Genuine Expedia guest review
Other trip Nov 21, 2013
A Traveler
GB
5.0 / 5Outstanding
"Amazing surprise"
Upgraded to suite on 54th floor instead of the 2 rooms booked to celebrate our birthdays with family. Service extemely friendly and professional. The suite was absolutely fantastic and huge! 2 huge bedroms, Massage room, study room, karaoke room, kitchen, huge living room with a piano!...Views of the city unmatchable. Too bad it rained a bit so we could spend more time in the infinity pool. Overall a weekend to remember
Genuine Expedia guest review
Other trip Nov 16, 2013
A Traveler
SG
5.0 / 5Outstanding
"Best hotel"
Best hotel i have stayed in from location, skypark pool was the best, the gym was what you would expect in a professional gym it had all the gear. Room was massive i could swim in the bath tub. Will stay there again. Nite club on L57 top club [ku de ta].
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2013
Christian
AU
5.0 / 5Outstanding
"Great hotel"
Stayed here for one night. Great hotel. Mainly stayed for the pool experience, and it was worth it.
Genuine Expedia guest review
Other trip Nov 12, 2013
Adam
AU
5.0 / 5Outstanding
"Best pool on Earth"
Awesome! Great location , hotel, suite, rooftop bar, rooftop pool. Staff attentive. Checkout was quick!
Genuine Expedia guest review
Other trip Nov 10, 2013
A Traveler
SG
4.0 / 5Excellent
"Excellent experience"
One word to describe my stay. Awesome!
Genuine Hotels.com guest review
2 night trip with friends Nov 5, 2013
Nurul Huda
SG
5.0 / 5Outstanding
"SUPERB FANTASTIC"
WE HAD FUN THERE IT IS AN AWSOME EXPERIENCE AT THE SKY POOL.
Genuine Hotels.com guest review
1 night trip Nov 5, 2013
NISHAR
IN
5.0 / 5Outstanding
"Must do experience"
I hesitated because of the price but didn't regret it and would go again .... Awesome place
Genuine Expedia guest review
Other trip Nov 9, 2013
Christine
AU
5.0 / 5Outstanding
"Check in"
Nice hotel loved it! Though checking in was bad we waited in line for about 15-20 minnutes but overall this hotel was amazing we'll be back in the future
Genuine Expedia guest review
Other trip Nov 7, 2013
Trent
AU
5.0 / 5Outstanding
"Modern very well presented large high end hotel"
We stayed for three nights prior to boarding a cruise ship. We watched the construction on a Discovery Channel and added the Marina Bay Sands to our bucket list. Our room was an ocean facing room, large and very pleasant. The staff are friendly, facilities are modern and clean with the service exactly what I would expect from a 5 star hotel. The facility is BIG so be prepared to walk some distance from your room to get anywhere. The underground links to the MRT and high end shops are all handy - again with a bit of walking. The Infinity pool is a highlight and well worth the experience. The hotel is high end and expensive but our experience was very good.
Genuine Expedia guest review
Other trip Nov 7, 2013
A Traveler
AU
5.0 / 5Outstanding
"Marina Bay Sands"
A very busy bustling hotel and therefore allow a good 20 mins + check-in, generally a very positive experience, excellent service and my room on the 39th floor had an awesome view. The people servicing the rooms were very helpful, rooms spotlessly clean, and made to feel at home. The most memorable part of the hotel is the restaurant - Ku De Tah - on the 57th floor. The atmosphere is great, food incredibly delicious, and waiting staff very nice - especially if you're travelling by yourself. The main plus about this hotel is also the incredible views of singpore and at night, the Gardens on the Bay.
Genuine Expedia guest review
Other trip Nov 7, 2013
Kath
AU
5.0 / 5Outstanding
"amazing view!"
it was such an amazing time staying at this hotel,the staff were incredibly hospitable and the view,oh my God. not even kidding,staff were incredibly helpful
Genuine Hotels.com guest review
2 night romance trip Oct 28, 2013
sensxx00
AS
5.0 / 5Outstanding
"Luxurious hotel"
A whole different experience, totally worth coming back
Genuine Expedia guest review
Other trip Oct 31, 2013
Erwin
PH
4.0 / 5Excellent
"A "bucket list" hotel"
What else can I say? This hotel is world famous for its rooftop pool and that designation is well deserved as it is quite an experience swimming on top of the city skyline. Some negatives however were the cost of food and beverages throughout the hotel as well as the nightly room rate where I do not feel the value is there but again, it's a "bucket list" item so what the heck!
Genuine Hotels.com guest review
2 night trip Oct 16, 2013
Trevor
CA
4.0 / 5Excellent
"Useless big & dirty balcony"
Overall, the room is comfortable. But check in time at 3pm (too late) & check out time at 11am (too early)??? Big balcony with full of dust, leaf & dead cockroach. Why the balcony is left empty? Wouldn't it be better to have chairs & coffee table at balcony for customer to enjoy the view? MBS definitely under my expectation.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2013
Frank
SG
3.0 / 5Good
"Check In"
Entrance lobby staffs were helpful when I arrived there at morning. But when I checked in about 16:00, I must wait quite long time and room still hadn't kept. Other thing, I felt pretty nice.
Genuine Expedia guest review
Other trip Oct 29, 2013
A Traveler
SG
5.0 / 5Outstanding
"A wonderful experience and close to everything."
This is a great hotel . The Infinity pool is exciting, the view fantastic. Close to everything '" hop on , hop off " bus outside. Food Court in Shopping centre very good value. View at night and the 'Light Show' very memorable
Genuine Expedia guest review
Other trip Oct 27, 2013
Narelle
AU
4.0 / 5Excellent
"A short stay"
I think most people stayed in Marina Bay Sands are attracted by the top roof infinity pool. The view is amazing, we truly enjoyed it. Apart from the good things , one thing I can not ignore is : there are too many people around in the pool and in the hotel. If you want to have a peaceful and quite stay, it's probably not a good idea. However the room is very quite. The breakfast buffet is overwhelmed as well.
Genuine Expedia guest review
Other trip Oct 24, 2013
A Traveler
AU
3.0 / 5Good
"Disappointed"
The number of star rated for this hotel doesn't meet my expectation or the priced which I paid. Disappointed with cleanliness of my room + customer service was not up to standard. Never felt welcome as a guest of the hotel. MSB Team made no effort to handle my complain of terrible wet carpet odor inside my room however the hotel’s Skypark + facilities surrounding the hotel are breath taking.
Genuine Hotels.com guest review
2 night romance trip Oct 15, 2013
Not Happy
AU
5.0 / 5Outstanding
"wow"
quality hotel, the roof top pool WOW, service was great great location
Genuine Hotels.com guest review
2 night trip Sep 17, 2013
ace
AU
3.0 / 5Good
"Fantastic view, not worth the price though!"
Check in staff were very nice, upgraded us to a club room( wife's birthday), which was appreciated at the time. Club room was clean however was obviously a smoking room( not pleasant). Everything in the hotel was expensive (ridiculous prices for everything)
Genuine Expedia guest review
Other trip Oct 16, 2013
Dave & Jen
AU
5.0 / 5Outstanding
"Great Location, great staff, an iconic hotel!"
We stayed on the 17th floor of the first tower and the views from our balcony were AMAZING of the "Gardens at Marina Bay". The view from the pool was the beautiful harbour and the Singapore skyline. The pool was beautiful with fantastic staff, food and yummy drinks! It was a very central position and cost less than $10 in a taxi to everywhere we visited in Singapore. We had dinner at the KudaTa restaraunt on level 57, the food was amazing, propbably the best ive had, once again the staff were freindly and polite and the views of the city and the Marina Bay light show were fantastic.
Genuine Expedia guest review
Other trip Oct 15, 2013
Han
AU
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