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  • Best Western Plus Palo Alto Inn & Suites
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All hotels in San Antonio, Texas, United States
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1 room,  2 adults 
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Room 1:

Best Western Plus Palo Alto Inn & Suites - San Antonio

29.318593, -98.554479
2.5 stars
2926 SW Loop 410, San Antonio, TX, 78224 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $121
available on 05/23/13
Price Match Guarantee
4.6 38 5

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    Best Western Plus Palo Alto Inn & Suites
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    Landmarks near Best Western Plus Palo Alto Inn & Suites

    • Baptist University of the Americas Hotels - San Antonio 2.0 miles
    • San Antonio Missions National Park Hotels - San Antonio 6.1 miles
    • Lackland Air Force Base Hotels - San Antonio 6.4 miles
    • Wilford Hall Medical Center Hotels - San Antonio 6.8 miles
    • Wolff Municipal Stadium Hotels - San Antonio 7.0 miles
    • All landmarks in San Antonio

    Nearest hotels to Best Western Plus Palo Alto Inn & Suites

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    • Travelodge San Antonio Lackland A F B
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    Overview of Best Western Plus Palo Alto Inn & Suites - San Antonio

    Location.
    Conveniently near the airport, Best Western Plus Palo Alto Inn & Suites is in San Antonio (South San Antonio), close to Baptist University of the Americas. Additional area attractions include San Antonio Missions National Park.

    Hotel Features.
    Best Western Plus Palo Alto Inn & Suites has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. Business amenities include a 24-hour business center and small meeting rooms. Guests are served a complimentary breakfast. Additional amenities include a concierge desk, multilingual staff, and laundry facilities. Onsite parking is complimentary. This is a smoke-free property.

    Guestrooms.
    The 75 air-conditioned guestrooms at Best Western Plus Palo Alto Inn & Suites include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. All accommodations provide desks and speakerphones with voice mail; free local calls are offered (restrictions may apply). All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and clock radios.

    Image of Best Western Plus Palo Alto Inn & Suites, San Antonio
    4.6 out of 5 Outstanding (38 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Pool was great. Hot tub was cold, didn't work the whole time we were there. by John B.  from Dickinson tx on 04/26/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $121
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Queen suite

    King suite

    Double queen

    King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Elevator/lift
    • Free Wi-Fi
    • Number of floors - 4
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 75
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Desk
    • Free local calls
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Refrigerator
    • Speakerphone
    • Voice mail
    • See more room details
      • Air conditioning
      • Free Wi-Fi
      • Standard TV service
      • Wired high-speed Internet access (surcharge)
    • Services
    • Complimentary newspapers in lobby
    • Concierge desk
    • Express check-in
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Business & Event
    • Banquet facilities
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Jack in the Box - This restaurant specializes in American cuisine.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Antonio, Texas, United States
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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Splashtown (San Antonio) - 2.0 miles
    • Baptist University of the Americas - 2.0 miles

    3.0+ mi

    • Lackland Air Force Base - 4.8 miles
    • San Antonio Missions National Park - 6.1 miles
    • Wilford Hall Medical Center - 6.8 miles
    • Wolff Municipal Stadium - 7.0 miles
    • Blue Star Contemporary Art Center - 7.2 miles
    • Guenther House - 7.3 miles
    • San Antonio Art League Museum - 7.8 miles
    • Institute of Texan Cultures - 8.0 miles
    • San Antonio Intl. Airport (SAT) - 15 miles
    All hotels in San Antonio, Texas, United States
    Reviews
    • All (38)
    • Business (9)
    • Romance (0)
    • Family (4)
    • Friends (0)
    • Other (25)
    4.6 / 5
    Outstanding

    Score breakdown (from 38 reviews)

    • 5.0
      (25)
    • 4.0
      (12)
    • 3.0
      (0)
    • 2.0
      (0)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.8
    • Service
      4.7
    • Comfort
      4.7
    • Condition
      4.7

    Reviews: Overall

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Pool was great. Hot tub was cold, didn't work the whole time we were there.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    John B.
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Best Western"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Appears to be a newer property, very clean and very well maintained. Found it during Fiesta weekend in San Antonio because all the other ones were either booked or over-priced. VERY pleasantly surprised and will definitely return when business brings me back. Only knock is that there isn't much on that side of town but SA is easy to get around.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    CFlynn
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The lot in front of hotel could have been cleaned up, it would have made the first impression of outside better. No complaints about hotel , it was awesome.
    Genuine Hotels.com guest review
    Other trip
    Apr 5, 2013
    M brewer
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was very pleasant and helpful. Room was clean and comfortable. Breakfast was good. Close to Lackland Air Force Base and not far to City of San Antonio
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    jill
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Family trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Cleanliness and very friendly staff. One request - for the pool - when someone turned on the booster pump for the hot tub the water jets in the pool also produced hot water which made the whole room a bit too hot.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Mar 19, 2013
    Stephanie
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Good Choice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel had everything we needed for a night stay before a sporting event. The rooms were clean, comfortable, and the location was convenient and easy to find. The breakfast and pool were perfect for the kids.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Before we left home, we read the reviews from this location. Upon arriving, they were all accurate. The hotel itself is an extremely nice hotel in a location that is not far from the mall and everything you may need. However, the directions took us on an extra 30 minute trip. We came in from Austin and the directions advised us to go 410, which looped […] us all the way back around almost to I-35. We stopped at another Best Western and the gentleman directed us to the right one. It is right off of 410 on Palo Alto Road. Returning back to the hotel Saturday evening, we put Palo Alto Road in and found it easier to get to. The lady at the front desk said they have a lot of people get lost because of the address, but they are working on it. A security guard driving around the property advised us that he doesn't suggest parking in the back of the hotel due to the apartment complex being directly behind it and a lot of workers and people's vehicles being burglarized. He suggested we park in the handicap spot but we weren't comfortable with that with no handicap sticker, so we parked in back. There were no break-ins during our stay. Just an fyi, the hotel is right behind a Jack-in-the-Box and convenient store. Great hotel overall, we would stay there again now that we know the route to get there. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Stefanie
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Beautiful hotel, great service."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One night stay was very enjoyable. Very clean and nicely decorated room. All staff were very attentive and helpful. Will definitely stay again in the future.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "More than I expected."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was easy to find right off of 410. The room was nice seemed like a quite neighborhood. Staff was friendly.
    Genuine Expedia guest review
    Other trip
    Jan 26, 2013
    Rick
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent
    "Good Access"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Just stopped for a brief rest. Hotel was easily accessible and did the job!!!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Craig
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Jesse
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Great for the South Texas business traveler."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is at the corner of SH 16 and Loop 410 in San Antonio. It is perfect for those needing to commute to the areas south of San Antonio. They have a great breakfast and comfortable beds. I've stayed here several times and never felt unsafe.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    Cara
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Brand New"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have never seen a Best Western this nice! It was brand new and as good as any Hampton, Fairfield, HI Express, or any other big chain hotel. I would certainly stay there again. The surrounding dining options are fast food only, but other than that, it is a really nice hotel with brand new pool, fitness center, and a great room
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Best hotel experience."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved everything about the hotel. We got there late around 10 pm. It was me my 18 year old and 2 children 14 and 7. The 7 year old girl wanted to sleep alone no called front desk for a roll away bed but was told they didn't carry any. The hostest offered me some blankets. I made a comfy little bed for my daughter on the floor. She loved it. The breakfast […] was excellent. It had eggs biscuits bacon sausage waffles fruit etc. Something for everyone. I will go to this hotel whenever I'm in the area!! Read more
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent
    "Great hotel to stay at."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel was very well maintained outside and in & very clean. The front desk staff was also very helpful and attentive. Our mini fridge was not cooling the first night we stayed and it was late when we arrived, they sent maintenance up the next day & fixed it right away. The early continental breakfast & morning breakfast they provided were very […] good. Read more
    Genuine Expedia guest review
    Other trip
    Nov 15, 2012
    Sher
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was there recently to attend training for work. The hotel was nice and the staff were all very friendly.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    The stay was great. Hotel was only a couple of miles from our destination and a short drive to downtown. Only a couple of issues. 1: parking spots were tight and short( compacts only) 2: elevator got stuck a couple of times so the stairs were used frequently. Other than those 2 issues this was a Very Nice and Clean hotel.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    G. Smith
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Bathroom was so clean I sat in the tub every night and took a relaxing hot bath after walking all over Lackland. Breakfast buffet was wonderful and ready right at 6:30 am. I would stay there again.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    Luanne
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent
    "Hotel in Mexico"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The location of this hotel was 3.2 miles from the boarder crossing. The mapquest location provided for this hotel was not accurate and was very diffucult to find. No one answer the phone number provided for the hotel. I do not speak Spanish and wasted an hour looking for this hotel. The Drug cartels are very active and I am told by a local, this town […] is very dangerous, there are shootings every day in this town. Read more
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    CAS
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent
    "Central location to Lackland AFB"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    My stay was wonderful. The hotel sits back away from the street and is surrounded by restaurants, shopping, and very close to the highway. The room was large, clean, nicely decorated, and the A/C was blasting, thankfully. If I have another occasion to visit San Antonio, I will definitely book my stay at Best Western Plus Palo Alto Inn & Suites.
    Genuine Hotels.com guest review
    5 night trip in Sep 2012
    G. Williams
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Clean room for a great price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was neat and clean. The room was very clean. The bed was extremely comfortable and the pillows were great. I have no negatives about my stay. Thanks for a good experience.
    Genuine Expedia guest review
    Other trip
    Aug 1, 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was excellent. We were there for a family emergency. The staff was friendly and very helpful. This was our first time in the area. The room was really nice. Very clean and was not expecting such a wonderful stay under the circumstances. I would definitely stay there again without a doubt.
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    Cheri
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Great Place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Went to SA for the Strawberry festival and decided to spend two nights there. We had already heard about some places but were not impressed with them. Decided to try out this Best Western and we were glad we did. great location and we really enjoyed their breadfast. We do plan to stay there again when the festival rolls around again. May be going sooner […] just to visit surrounding sights. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    1.0 / 5
    Poor
    "Bad experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was pretty new and it was very nice. The only bad part was that I was there on super bowl Sunday and there were drunks all over the place. As soon as I check in there is a drunk couple coming off the elevator yelling profanities. Later that night I had a drunk guy banging on my door 3 different times and wouldn't understand he had the wrong […] room. The place was really very nice, it just was a bad night Read more
    Genuine Hotels.com guest review
    1 night business trip in Feb 2012
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "NicePlace"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very nice the customer service was excellent also had good housekeeping.All around was great stay.
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Nice, run well"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was smooth. Would use this hotel again.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2011
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "It's called the BEST Western for good reason!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything, from the cleanliness of the room to the friendliness of the staff, was A++. Complimentary breakfast was superb, as were the very competent and friendly service staff that prepared and served it! The employees at the registration desk were exceptionally friendly and helpful. I would highly recommend this hotel to anyone!!!
    Genuine Hotels.com guest review
    2 night trip in Aug 2011
    M. E. C.
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Best Western Palo alto close to Lackland AF Base"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is an IDEAL situation for families of basis military training graduates at Lackland AF Base which is 8 - 10 minutes away. The hotel is in a great safe area. It offers a hot breakfast that is wonderful as it opens 6 am and it was great for us in order to attend the early am activities at the AF base. It is a new hotel and immaculate. For sightseeing […] downtown San Antonio it is ideal as it is apprx. 15 minutes away for Alamao, Riverwalk, and other sites. Did a lot of research to find a hotel that would suit our family's needs in attending AF graduation. It surpassed all our requirements and recommend it highly to all families who have an AF graduate or not.. A word of caution....because hotel is soooooo new, GPS could not find it. Our Apple 4 phone did. However on a map it is off I-490 Exit 48/49. A very enjoyable experience!!!!! Read more
    Genuine Hotels.com guest review
    6 night trip in Apr 2011
    A Traveller
    US

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding
    "Great Stay/Confusing Address"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had a wonderful stay once I got to the Best Western Palo Alto, but making it there was a challenge. I used a gps and I had printed online directions to the 12507 address, which routed me to a Best Western in West San Antonio on Loop 410 and hwy 90. I did call the hotel and Becky was very helpful at getting to the right location. While on the phone […] with her I did confirm that the address on my GPS and on my printed directions were the same at the address she gave me. I made my way to the hotel anyway just to find the address number listed on the building was 2926, on the front of the hotel. I'm not sure if there was a recent address change or what. But this led to a pretty confusing 40 minute drive leaving from my conference location that was 5.4 miles away from the hotel. Hopefully, you can update your address and put the correct numbers on the outside of the hotel so no one else will have this issue. Other than that I would totally come back to this hotel, I had a great stay and really loved the decor and amenities! Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2011
    A Traveller
    US

    The following reviews were posted by Hotels.com guests from other countries

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent
    "Clean and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice to stay at a new hotel. It was clean and the beds were still comfortable. Spacious two queen bed room with plenty of space for our travel cot. The kids enjoyed the pool. However, the hot tub had more chemicals than usual, and wasn't pleasant.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    DK

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    MX

    Best Western Plus Palo Alto Inn & Suites - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    A Traveller
    DE

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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