"Wonderful staff and service"
Staff were very warm and helpful - made us feel at home. We were upgraded and the room was perfect for my daughter and I. The pool is small but wasn't crowded so we really enjoyed it and swam every day. The fitness room has great equipment.Genuine Expedia guest review
"Helpful staff, quiet comfortable room"
Staff very good and immediately changed our bed to twin from double. Very comfortable room , slight design fault with shower as shower gel etc on opposite end of bath wall so water poured down that end when reaching for them. Don't leave towels at end of bath surface as end up soaking wet! Don't understand why they are not attached to wall where shower […] is? We had lower ground floor room 7 and very quiet. Didn't have meals there as going to Coffee Festival- we had breakfast at The Merchant at Liverpool Street Station and very reasonable. Got good price on Expedia but wouldn't pay full price as advertised now. Read moreGenuine Expedia guest review
"Not so great this time around"
Stayed here twice now. Go for a room on the upper floor because the lower rooms can be noisy. My room was not one of their best sadly. But get the right room and you'll have a very enjoyable stay, as the staff are very good and the facilities and dining options are excellent.Genuine Expedia guest review
"Gem on the East End"
Lovely premises, very helpful staff, good restaurant and nice pool. Good value for money. Downtown 20 min away by Tube. Highly recommend it.Genuine Hotels.com guest review
"What a lovely surprise!"
In London for a course and usual ( boring ) hotel not available so tried this on a whim....what a lovely hotel and a revelation. Staff helpful and very keen to be so, friendly and approachable down to the maintainance man who offered to help spontaneously. Lots of lovely touches from decor in reception to varied papers in lobby area. Room that I was […] allocated was an upgrade...very well appointed and incredibly comfortable. Nice touches from free WiFi to bathrobes and excellent toiletries. I have spent three or more times this amount for less quality in London. If you need to be here then an excellent choice remembering it is only a few minutes from the City and Moorgate etc Read moreGenuine Expedia guest review
Fabulous, was upgraded on arrival. Staff very helpful and friendlyGenuine Expedia guest review
Good room in semi basementGenuine Hotels.com guest review
"very nice hotel in London"
expensive but the service is immaculate . The rooms are clean and tidy and offer anything you need. RM Service is very polite. and the bath products smell nice and are from a good brand too.Genuine Expedia guest review
"Large room, lovely old building, friendly staff"
Stayed 2 nights in room 317, with it's own kitchen and separate bedroom and living room, both with tv's. Room is decorated in a modern contemporary style, nicely executed and not overdone. Front desk staff were very efficient and friendly. Didn't eat here on this occasion, but both restaurants get good reviews.Genuine Expedia guest review
"What a gem!"
I recently stayed 4 nights at the Town Hall Hotel, and found it extremely comfortable. The bed was great, the fittings in the room were everything I'd look for, internet was free and fast, and any contact I had with staff was pleasant and friendly.Genuine Expedia guest review
Please try this hotel!!Genuine Hotels.com guest review
"A wonderful place"
We spent two days here and it was wonderful. The room was very spacious and all the little extra touches (like actual milk in the fridge instead of those horrible little cartons) made a big difference to our stay. All the staff were very friendly and helpful. We will definitely be back. Thank you.Genuine Expedia guest review
one oddity- the little caravan-style fridge which looks an afterthought and certainly doesnt match the rest of the design format!Genuine Hotels.com guest review
"Exclusive Fantastic London Gem"
Town Hall makes you feel good, relaxed atmosphere, luxury rooms, spacious studios and apartments, absolutely a top hotel, if you can call Town Hall a hotel, it is more made to chill their customers, from you enter till you leave, they make your stay so good that you dont want to leave. being in the rooms, is nice, everything works so good, there is […] no flaws, nearly too much for you, the kitchen, the bathroom, entertainment, the furnitures ,the smell, the bed linnen, I had to buy the courtesy house coat. the pool is good. i am coming back for more. Read moreGenuine Hotels.com guest review
"Interesting but awkward"
The original building is interesting but the room I stayed in was an intermixture of modern design, awkward layout, and cheap furniture. I expected much more. A glass encased shower in the middle of the room is novel, but I would have preferred they spent the money on a better armoire, or taken the trouble not to bracket the TV to a wall that blocked […] access to the bed and prevented comfortable viewing from any angle other than from outside the room. Read moreGenuine Hotels.com guest review
"Excellent hotel in a convenient location."
Stayed here for one night and had a very pleasant experience. We got upgraded to a studio room which was fully equipped with amenities and located conveniently next to the indoor pool and gym. Staff were very friendly we couldn't have hoped for a better hotel.Genuine Expedia guest review
"Apartment hotel that should suit business visitors"
The hotel is clean and well appointed, including a full kitchen! Unfortunately the doors banged loudly throughout the night and despite telling the friendly staff nothing was done and so I was not well rested.Genuine Expedia guest review
"Apartment to sleep 4 adults"
We had a fantastic break. The service was excellent and the standard of the accommodation was superb. Towels, robes and slippers were all provided as well as lovely toiletries. The room had air conditioning and a well equipped kitchen including fresh milk bottled water. The beds were really comfortable, there was a tv in each room and a hair dryer. […] We didn't use the safe but it's useful to know that it's there. The pool was beautiful and again, immaculately presented. It is worth mentioning that the hotel take a £50 damages deposit when you arrive. I will definitely be returning. Highly, highly recommend. Read moreGenuine Hotels.com guest review
"We absolutely loved this hotel :-D"
If you can ignore the fact that the area around it is what is euphemistically known as 'up and coming' and 'vibrant', then this is a PERFECT hotel. We stayed with another couple in a two room apartment - cannot recommend this highly enough. Inexpensive and yet luxurious. The staff have such incredible attention to detail. Particular highlight was the […] Corner Room lunch. Michelin star dining for Pizza Hut prices. Read moreGenuine Expedia guest review
"A delightful boutique hotel"
Booked based on its affiliation to Viajante Restaurant, and I was not disappointed. Wonderfully restored Edwardian building, retaining much of its character and given a hip and contemporary touch of a modern hotel. Love the 30s Art Deco details everywhere. Staff were relaxed and the rooms sensibly furnished, clean and functional. Both restaurants were […] excellent, showcasing an exciting style of cuisine. Classy and fun! Read moreGenuine Expedia guest review
"great 2 bedroom apartment"
very impressed with the two bedroom apartment re booked for another long lazy weekend definitely home from home spacious bathrooms deep baths great kitchen really a haven for London close to everything via a short walk to Bethnal green tube staff really go out of there way to assist loved the swimming pool didn't use the gym although it looked impressive […] definitely a charming environment well I'm back soon and very happy to have reserved the same apartment Read moreGenuine Expedia guest review
Much better than last time, which was predictable as our previous stays have been excellent ; nice staff, interesting building and well designed rooms , this time huge , faultless stayGenuine Hotels.com guest review
the hotel was amazing as were the staffGenuine Hotels.com guest review
A good hotel with very friendly staff. Not the most pretty of locations but served our purposes.Genuine Hotels.com guest review
"A real find in East London"
This hotel has unbelievable character, from its gorgeous facade to the Art Deco furnishings in our room to the gorgeous pool and gym. All the gym equipment is brand new and they supply towels and a water cooler for cooling down after a workout. The rooms are spacious (we had a 2-bedroom) and it was wonderful to have a well-supplied kitchen and dining […] table. Even the fridge was stocked with milk jugs for the coffee. The lobby has refreshing water from a cooler as soon as you return after a day of sightseeing and shopping. The area is an up-and-coming trendy area with plenty of nice restaurants mixed in with local shops. Read moreGenuine Expedia guest review
"Excellent value luxury hotel"
The Town Hall Hotel represents West End quality at East End prices. Staff, services and amenities were all excellent and we felt we'd bagged a bargain with our booking. Couldn't have been more helpful or pleasant, we were made to feel very welcome.Genuine Hotels.com guest review
"Good for couples"
Quirky hotel good for couples. Friendly staff, nice drinks bar, good position in a London.Genuine Expedia guest review
"hidden gem in londons east end"
Really impressed by the quality of the staff and accomodation. Food was excellent and cant be faulted either. What a hidden gem......Genuine Expedia guest review
WE LIKE THIS HOTEL BUT THIS TIME THERE WERE PROBLEMS WITH ROOM CLEANING AND RESTOCKING [AND THE ROOM CLEANER GRUMBLED!] HOWEVER THE AMBIENCE AND COMFORT ARE GOOD AND I AM SURE WE WILL BE BACKGenuine Hotels.com guest review
"space for families, but wish i could go without!"
Great character and really great rooms. The apartment rooms really suit us with a family as the extra space means everyone gets to sleep, and the kitchen takes the stress out of keeping everyone fed and watered. Lovely pool too which would be much more relaxing to go to without children! We love East London too so this hotel is perfect!Genuine Expedia guest review
"Great hotel in East London"
Very modern on the inside while keeping true to the orginial exterior. The rooms were spacious, high ceilings and nice amenities. Complimentary water and milk provided each day. Tidy kitchens featured range, microwave, dishwasher, clothes washer/dryer and fridge. Staff were friendly and helpful. Tesco market about a 15 minute walk and the Bethnal Green […] Underground station about ten minutes. Got ajoining rooms (G11 & G13). Plenty of room for two adults and two kids. Would definitely stay there again and recommend to anyone. Only about 15 minutes to get into London via the Underground. Read moreGenuine Expedia guest review
"Lovely classy hotel"
Had a one night stay away from the kids, hotel is beautiful and very impressive. We had a studio apartment which was wonderful.Genuine Expedia guest review
Great reception, caring staff. Super room with all the comforts. We loved it!Genuine Expedia guest review
"Beautifully converted old council town hall"
This is a great hotel The staff are all friendly but if you like buildings with features, this is good'un. Try and take a sneak peak at the council chambers.Genuine Hotels.com guest review
This hotel was completely different to any other hotel I have stayed in. it was so interesting. There were art objects everywhere, the bathroom walls were glass( see through) and the bath was in the bedroom. the staff were excellent, and I will definitely go again.Genuine Hotels.com guest review
"A terrific secret"
In many way I hope that this hotel remains a hidden gem. I always enjoy my stay there. Highly recommendedGenuine Hotels.com guest review
"Easy On The Eyes in the East End"
Everything about this hotel is hip, aesthetically pleasing and just downright cool to be in. They've done this one right in the East End and London in general. Great apartment style rooms, amazing food at Viajante, room service quick and tasty, and easy access to East End attractions. I loved this hotel and highly recommend it over several others in […] this price range. Definitely well worth the going rate. I will be back! Read moreGenuine Hotels.com guest review
We loved this elegant hotel. rooms were immaculate and beautifully furnished as was rest of hotel. friendly staff and five minutes from tube station. if you can get over the location (didn't bother us in least) it's perfect.Genuine Hotels.com guest review
"A wonderful hotel"
This is a wonderful hotel, beautifully styled and retaining great character. We had an apartment which was very spacious, a large bathroom, bedroom and lounge area.The in-room cocktail service is a great experience, we learnt so much about making a martini! Unfortunately we were only staying one night so we didn't get to experience the pool or restaurant […] but we will definitely aim to stay again sometime. It is very easy to walk to from Bethnal Green tube and is in an interesting area near to some lovely places to eat. Read moreGenuine Expedia guest review
"A fantastic hidden gem"
I cannot stop raving about this hotel. The staff were excellent, from the emails I sent before the stay, through to the time we checked in. I must make mention that while there had been a mistake made with the booking (I don't blame the hotel for this) they rectified the mistake, upgraded us with the minimum of fuss and hassle. An excellent example […] of customer service by the staff in the hotel, the bar and Viajante, the restaurant. The room was spotless, the fittings were modern & stylish. It's within about a minutes walk from the tube station, which sits on the central line so there's nothing you can't reach from this hotel. I didn't get time to visit the pool, had too much fun in the room and an outstanding experience at the restaurant. I'd recommend this to anyone. Read moreGenuine Hotels.com guest review
"London's absolutely GEM"
It was far more than expected, from check in by very proffesionel staff, to the tour of 2 different rooms (apartments) to the briefing of the apartment. the apartment was spacious large, it was not a hotel it was a flat in London. coming from a 4 star hotel in Kensington, which was 1/6 of this size for same amount. this is a place I will look forward […] to come to. the pool and gym is a another plus. the kitchen is awesome. the bed absolutely a dream. a top 5 star from me. Read moreGenuine Hotels.com guest review
"Just a perfect quality hotel"
This hotel was amazing. Beautiful rooms - so spacious and everything you could need. Great having two interconnecting rooms as our party was 2 adults and 3 children. As soon as we arrived we were a little bit disappointed to be going to the paralympics rather than staying to enjoy the facilities of the hotel! Great rate on expedia too.Genuine Expedia guest review
"Luxury in Bethnal Green"
Spacious, clean nicely decorated. Well trained and courteous staff. Good coffee machine, though it took me a little while to figure out how to work it first thing in the morning. Also complimentary bottled water and fresh milk in the fridge. Plenty of tea bags too. Lovely handmade chocolates Provided with the turn down service in the evening and a complimentary […] random newspaper. We got the Independent, you can request a specific paper for an extra charge. The hotel got us a taxi at short notice which was really helpful, I'd expected to have to wait a while but the driver was waiting for us when we came down to reception. Room service was good, though the very tasty sandwiches were a bit on the pricey side. We slept well, too well as we missed breakfast so can't comment on that. We went for a swim before checking out the pool was lovely, but the water was a bit chilly, lovely changing rooms with plenty of towels, hair dryer, shampoo/shower gel and even hand cream. Read moreGenuine Expedia guest review
Unbeatable for quality and service. Even location convenient for easy access to central London.Genuine Expedia guest review
The location of the hotel is terrible. The East End has very little to offer and most of the 'touristic' London areas are much further. There is a predominantly Bangladeshi community here - with even the signs reading in Bangla! The views are not scenic (I was comparing this with Plaza on the river - where we had stayed during a previous visit- and […] which had sweeping views of Thames) and the neighbourhood has very basic stores/ restaurants. Not even a Pret a Manger is in sight. The nearest station - Bethnal Green is a short walk - and if you come here only to sleep - you are okay. But, you have better alternatives closer to town... Read moreGenuine Expedia guest review
"L.A.S. from Edmonton, Canada"
Hotel was very nice. Concierge was extremely helpful but other staff seemed inexperienced. This hotel is overpriced in my opinion. Hotel is located in East London. It takes 80 minutes to cab from airport on Saturday afternoon. Close to Central line of underground but this line was closed for the weekend during our stay which made public transit to Central […] London difficult. Walking distance to Columbia Flower market, Broadway Market and Brick Lane which all are interesting. Would look for something more central next time. Read moreGenuine Expedia guest review
"Close to all the best Markets"
Fantastic building , welcoming staff, nice lunch in the corner and free cocktails in the bar. Just not enough fall on the shower floor in the wet room. Lots of interesting sites around Hackney-street markets, Victoria Park and the Geffrye Museum nearby and the new overland makes travel to the Olympic Park easy peasy. The Central line not brilliant but […] the buses are. Read moreGenuine Hotels.com guest review
This is a super hotel at a very accessible location in close proximity to both the tube and train(approx 2-3 mins walk). It is also within walking distance of Brick Lane, Shoreditch and Spittalfields (or a short bus journey from outside the hotel). The hotel amenities are excellent including a Michelin star restaurant. (However, you need to book this […] a couple of weeks in advance to make sure you get in.) Also, I cant say enough for the staff, the concierge service was excellent. Bethnal Green isn’t the prettiest area but we had absolutely no problems. As I said this hotel is top notch, so for the price this is an excellent option for those more adventurous travelers who don’t mind seeing a bit of colour/real life. Read moreGenuine Hotels.com guest review
"Town Hall Hotel and Apartments"
Very friendly hotel staff, gd location for halal food. Accessible to city centre by Cenral line. Newly furnished room. Blown away by the kitchenette which was hidden behind a panel - AWESOME! They even changed the bed sheet/comforter set at night when my daughter wet the bed.Genuine Hotels.com guest review
good hotel, big rooms and good attention to detailGenuine Expedia guest review
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