"Ok for a night or two"
The staff was very friendly, the room was clean, and the bed was comfy. I was disappointed to learn upon check-in that there was a lot of remodeling being done...which wouldn't be a big deal except it wasn't disclosed right away and it was rather loud early in the morning. The staff did apologize for the noise and mess, saying the construction crew […] has shown up earlier than expected. The pool heat pump was out of order so the water was nothing short of frigid and the hot tub was completely out of order, which was a huge disappointment since the hot tub was one if the reasons we chose this hotel over another. Breakfast left a lot to be desired....biscuits were cold and hard, the gravy had way too much pepper, and the boiled eggs still had remnants of shell stuck to them. Also the breakfast area consisted of only 2 tables....thankfully it wasn't a full house! Also, I saw on my receipt that the regular rate for the room I had was $20 cheaper than what I had paid through hotels.com. I am NOT happy about that in the least! My advice....be sure to call the hotel and check rates because at that rate, the free night after 10 stays isn't worth it! Read moreGenuine Hotels.com guest review
"Fair for a short stay"
This inn was okay for a few nights. On the plus side, the rooms did not have that musty, damp smell many hotels have, and the staff was nice. On the neutral side, the free breakfast was edible if limited, the beds were fairly decent, and the visible portions of the rooms appeared clean. On the negative end, the "hot" tub was cold, the pool was cold, […] there was visible mold above the shower, and no one had cleaned UNDER the beds for a long long time. Read moreGenuine Hotels.com guest review
"Very nice hotel and near nice town."
This was an excellent hotel. The staff was very nice and helpful. This accommodated a pet and we were very pleased with the positioning of our room. Would stay there again.Genuine Expedia guest review
It was a nice place for couple day stays. Didnt like the little kids that were left in the pool without any adult supervision...Genuine Hotels.com guest review
"Good value and Pet Friendly"
Just needed a comfortable room for one night that would accept my yellow lab. This hotel filled the bill. Had a restaurant very close by that allowed us to get carryout so we didn't have to leave our pet alone in the room. Nicely appointed room and no complaints from us.Genuine Expedia guest review
"They were very helpful."
Check-in was not good in beginning. But they called Expedia and got our reservation fixed and upgraded us as the room we booked was not available.Genuine Expedia guest review
Check in was a breeze, room was exactly as promised. Pool was very nice and clean, facility and room was clean. Nice quiet location, but still close enough that attractions were easy to get to. Staff was friendly. I was impressed!Genuine Expedia guest review
Bed was fine, toilet seat was broke, breakfast was good. I felt like I had to repeat my information several times and check in took longer than expected.Genuine Expedia guest review
It was an alright place to sleep for the night. Good service (though we didn't have many dealings), and it was clean. The pool was a bit on the small side - it worked for my 3 kids, but you couldn't fit many more people than that comfortably.Genuine Hotels.com guest review
Can't swim unless you have a room, so my son party was not fun none of his friends could swim with him so his party was very short....Genuine Hotels.com guest review
Great room, great price, breakfast could be a little betterGenuine Hotels.com guest review
Just didn't feel or appear clean. I personally wouldn't chose this hotel again.Genuine Expedia guest review
the hotel was too far away from Lake of the Ozarks that was my fault for not looking at the map closer. It felt like it was a truckstop and the swimming pool was too small my four granddaughters couldn't swim there was a baseball team there that was rough housing in the pool. We walked away from the room and went somewhere elseGenuine Hotels.com guest review
"Good location and decently priced"
I thought the overall experience was fine. The hot tub was nice! The room was decent and comfortable. We had to get a smoking room because there were no more non-smoking, so the smell was terrible. Also, we asked for more pillows and they did not have any available.Genuine Hotels.com guest review
"Not a good place to stay"
Pool was full of bugs, continental breakfast not worth going down for.Genuine Hotels.com guest review
Hotel was clean and in good condition. I really enjoyed my stay.Genuine Hotels.com guest review
Pleasantly surprised, great staff, clean and very comfortable. We will return.Genuine Hotels.com guest review
"Met my needs"
It is an older facility but fairly well kept. Front desk staff is friendly. Breakfast, well, it isn't. Location is easy on/off of the parkway with a C-store across the street.Genuine Hotels.com guest review
"Decent place to stay. No real complaints."
This place was just fine. I'm not sure how much luxury you can expect at a $65 hotel in Eldon, MO. This was worth every penny of $65. The room was clean. There was a microwave and fridge, which I appreciate for leftovers. The shower was great - felt like a massage. The breakfast was pretty sparse, but didn't expect much. The staff was very friendly. […] I'd stay here again in a heartbeat, although probably wouldn't plan a honeymoon in this hotel. Read moreGenuine Expedia guest review
"no romantic getaway"
cigarette butts under the bed.. i dont smoke. hot tub not in working order. jacuzzi suit tub had parts falling off it. house keeping staff didnt understand english. told them no room service and still tried to enter the room.. no do not disturb signs in room. bed was sagging and made my back sore. changed rooms to only have the comforter get down graded […] from a down comforter to a regular bed cover. no blanket on bed. mind u this is still march 2014. Read moreGenuine Hotels.com guest review
"Right where we needed to be"
Had a great stay and was close to where our activity was.Genuine Hotels.com guest review
"Great hotel for a one week stay."
I have stayed at this hotel a couple other times and always make sure I stay here when I need to be in Eldon. The staff is friendly and welcoming, the rooms are great, beds comfy, free breakfast and a pool and jacuzzi which welcomes my local family every time!Genuine Expedia guest review
"Very poor hotel overall"
This hotel has potential to be a nice option when staying in this area. Instead there was nothing good or exciting with this place. The front desk person was nice and helpful, the only good part of the stay. The room was very poor from cleanliness, bed comfort, to sheets and towels provided. The breakfast was terrible and your best to just move on to […] a decent breakfast facility to start your day off right. I arrived at this hotel late at night about 11pm and had to start my travels again by 7am the next morning. This 8 hour stay was way too much time at this location and I would recommend you find another location to stay! Read moreGenuine Expedia guest review
Was greatGenuine Expedia guest review
"Loved the stay!"
The hotel is kept up very well, clean, staff is very friendly and accommodating. The best part is we could have our dog in the room with us for a very small fee. We were happy and she was happy she could be with us. The continental breakfast was very nice, especially the biscuits and gravy. The hotel is not far from town and close to places for siteseeing. […] Many antique malls close, especially liked Red's Antique Mall up the street. Read moreGenuine Expedia guest review
OUR ROOM WAS ON THE SECOND FLOOR. THERE WAS NO A/C IN THE HALLWAY AND GOING TO AND FROM OUR ROOM WAS HORRIBLE. IT WAS MID JULY WITH OUTDOOR TEMPS IN THE MID 90's. SURELY MANAGEMENT KNOWS IT GETS HOT IN MISSOURI IN THE SUMMERTIME.Genuine Hotels.com guest review
"Quiet, Clean and Convenient"
4-day stay while visiting relatives. Hotel is convenient to highways but is set back far enough from roads so that I didn't hear the traffic.Genuine Expedia guest review
Hot tub not working and they made no attempt to fix it.Genuine Hotels.com guest review
We were pleasantly surprised at the quality and cleanliness of this hotel. It was well worth the money. The staff was nice and helpful. The rooms were clean and updated. Will definitely stay here again.Genuine Hotels.com guest review
"Terrible staff -- stay away"
I took a chance with this place because it appeared relatively new. The extent of the cleaning staff''s work after the first night was to replace towels. . . the beds weren't made, coffee wasn't replenished, nothing else was cleaned, although they did manage to leave an envelope for tips for the cleaning crew. The complimentary breakfast was very weak. […] There was no milk for cereal, they ran out of several items and were annoyed when other guests made inquiries. The front desk was mostly unattended. The best place to find desk staff was outside the front door where they were usually smoking with what appeared to be a construction crew that was staying at the hotel. There was nothing about this place that was worth staying 15 miles outside Osage Beach. I will not stay here again. Read moreGenuine Expedia guest review
"Not to bad for price"
Booked two queen beds in two rooms and 1 room had a queen bed and a fold out couch. The other was a suite with a King bed and a fold out couch. The suite was OK and the other room had a bad smell (smoking room at one time).Genuine Hotels.com guest review
Nice motel, great value for money ,curtious staffGenuine Hotels.com guest review
"Hotel fine, Hotels.com lacking"
I was happy with the hotel but disappointed in Hotels.com. I have used Hotels.com several times and each time I found that the hotel did not have the information I gave to Hotels.com. This visit was a near disaster because of this Hotels.com shortcoming. I spent several minutes making the reservation, providing all personal information and CC. Because […] we are disabled I specifically indicated that I must have a first floor room. When we arrived that information along with other information was not conveyed to the hotel. Only a last minute cancellation prevented us from having no place to stay. The only thing Hotels.com did expeditiously was to charge my credit card. If I had booked direct with the hotel, I would have only given information once and actually saved $20. Hotels.com is a totally unnecessary middle man. I will not use Hotels.com in the future. Read moreGenuine Hotels.com guest review
"Staff was very helpful"
The hotel was completely booked the first night of our stay. When we went to our initial room, we realized that someone had smoked in the room (even though it was marked as a nonsmoking room). We called the front desk to see about another room. She asked to call us back while she checked the remaining room that was a king bed. We appreciated the fact […] that she checked the room herself before she switched us. Read moreGenuine Hotels.com guest review
"Clean comfortable. Lackluster breakfast."
Hotel was clean and well maintained. Breakfast was very limited in selection and quality.Genuine Expedia guest review
ENJOYED AND COMFORTABLE INTERNET WAS NOT GOODGenuine Hotels.com guest review
It was OK little over priced for the area we were at.Genuine Hotels.com guest review
"close to all must-see sights"
Cleanliness of room/hotel-very nice Quality of service-pleasant Hotel amenities-adiquate Hotel location-great locationGenuine Hotels.com guest review
"Sauberes Hotel 10 Meilen vom Lake entfernt"
Bei der Ankunft wurden wir sehr freundlich in Empfang genommen. Die Eingangshalle ist sehr geraeumig und freundlich besonders fuer Familien (grosses Schachbrett und Sofa mit riesigem Fernseher). Die Zimmer sind gross genug und verfuegen ueber eine Cafemaschine, Kuehlschrank und Mikrowelle. Es wird jeden Tag Seife und Shampo zur Verfuegung gestellt. Ausserdem […] befindet sich ein kleiner Pool und ein hot tub dort. Es stehen Handtuecher fuer den Pool zur Verfuegung. Das Fruehstueck wird taeglich bis 10 Uhr serviert. Es gibt verschiedene Angebote, u.a. auch frisches Obst und leckeren O-Saft. Eine Tankstelle und ein Restaurant befinden sich in unmittelbarer Naehe. Ausserdem kann man sich vor dem Hotal gemuetlich draussen hinsetzen. Read moreGenuine Expedia guest review
"DOUBT I WOULD BOOK THERE AGAIN"
09/15/14 swbgal Saint Louis, Missouri
Was going down for a wedding and this was the closest to the venue and had booked early since we knew Bikefest was the same weekend. I had booked at a higher rate then found the bride had made a deal on a block of rooms so I called and spoke with the hotel staff to book at the wedding guest rate. I was told to be sure to cancel the previous reservation and that she had me booked in the block of rooms for the wedding. I arrived and they could NOT find a reservation for me! They did find a room for us but the heat did not work and there was an electrical problem with the light and wall socket so I called the office and the woman said that the room had been marked *Do Not Rent* but she saw nothing wrong when she looked in and thus put us there. We asked for a different roomand were told they had no other rooms on the 1st floor so it was either a room with a King bed and a pull out sofa or the second floor to another double queen room. We asked to speak to a manager and was told there was no manager..I recently had a fall and was dealing with a back and foot injury but not wanting to share a bed with my friend nor wanting to sleep on an uncomfortable pull out sofa we opted for the second floor but there is NO elevator so despite my injury we repacked and lugged our stuff to the second floor. Unpon arrival in that room we found the television was not working but a woman other than the one we spoke to earlier showed up and said she was the Manager and she was able to get the TV working. My friend explained that the woman we spoke to earlier did not seem to know what she was doing and had been rude. She also asked was there going to be any compensation for all the trouble of having to repack and struggle up and down from the second floor after having to repack and move after having been put in a room that was marked *Do Not Rent* yet she put us in there anyway. The managers response was that we would NOT be given any compensation since we already had gotten a *Good Deal* because of being with the wedding! After 2 days of making trips up and down those stairs I have been in even more pain than I was when I arrived! Thanks ABVI for being so considerate! NOT!!
08/18/14 Caina M Denver
They had already put my dad's oxygen condenser in the handicap room that we had booked online. They fixed a wobbly toilet seat and were very friendly. Great customer service and would highly recommend!
"A few small kinks but definitely worth it."
08/10/14 Mandasue1986 Jefferson City, MO
Me and three of my girls friends stayed one night for a "girls night in". Hotel staff was helpful getting us into two rooms one smoking one nonsmoking. Complaint 1: the smoking room was so heavily smelly I wish I would have chose a non smoking room and just went outside. Complaint 2: the beds are very firm which I was not too keen on but I slept decent Complaint 3: the a/c was not on so it was terribly stuffy in the room but once the air got going it got pretty darn col in their. After dinner and the lake shopping we decided to hit the pool and found it though be small the water was ice cold perfect for a hot summer day. They provide towels at pool side with A vending machine and A soda machine just outside the pool. Pool is about 5ft at one end. Hot tub in the corner that was amazing! Not too hot not too cool. We all four enjoyed it! Complaint 1: the one soda machine, one snack machine, and one ice machine are all on one end of the building and we were on the complete opposite. Complaint 2: the pool later at the deep end of the pool should have 2 steps but instead only has 1 still do able but still. Then up to the room to shower. One room had three towels and one had four so inconsistencies are noted. I called down and was promptly brought up 4 more towels. The other room did the same later that night and was given two more towels and was told that's all they had. I also noticed the smoking room had two small pillows per bed. The non smoking room had four. Mini fridge, microwave, and coffee pot in room were sufficient. Everything worked but some minor tweaks would be nice. However do NOT get your cell phone too close to your card key or it will get erased (found out the hard way). Overall I would stay again but would love a few changes.
"Staff very friendly!"
07/11/14 Amy P Old Appleton, Missouri
Had an awesome time! Our room was large and clean. Had a very comfortable king bed, oversized mini fridge,microwave, couch, chair and ottoman, flat screen tv. Indoor pool and hot tub nice. Staff were all very friendly. Free wifi worked great. Located close to local site seeing but not in the middle of hustle and bustle. We will definitely stay here again when we are in the area.
"Exceeded my expectations"
04/29/14 MizzouMike Kansas City, Missouri
It did exceed my expectations, admittedly they weren't high to begin with. I was traveling on business and had to stay at or below my company's per diem, so my choices were limited. I stayed here for 3 night and experienced no issues. The rooms were clean and there was no noise to wake you up. The room was larger than I expected, the furnishings were up to date. The bed was okay, the pillows too small. Standard channel line-up on the television, no premium channels like HBO. I tried breakfast one day, well, I really didn't try it, I looked at it and went somewhere else. Everything looked dried out or stale. The staff that I encountered were all friendly. Overall, I would stay here again if I needed to be in the area on the company's dime.
"One night, no problems..."
02/04/14 estadosunidos1 Iowa
Stayed here for one night as the outside appealed to us. Arrived late afternoon and got a room on the downstairs second to last room near the door. We parked almost next to the room. The room was clean and sufficient for a one night stay. For dinner and breakfast we drove to the Lake as the breakfast did not look sufficient to my appetite. For the price paid I would stay again.
"Stay here if you want roaches as your roomies"
12/31/13 shabbygeek Little Rock, Arkansas
This past weekend was the second time we stayed at this hotel. The first time was a few years ago, and the power was out due to a snow/ice storm. Completely understandable, but we were completely frozen! This weekend, however, was a whole different story. We arrived late at night to a less-than-friendly staff person who couldn't even coherently tell me where I should park our car to have better access to our room. I had to repeat my question multiple times. When we set up shop, everything seemed fine...until I had to take a shower. The tub was really slow to drain. I'm not talking about a little slow, either. It was like taking a shower bath in your own germs. It was gross. We were traveling with our 4 month old baby, so I was going to opt to bathing her in the bath tub, and rather at her great-grandma's who we were visiting. The next morning I felt what was a bug crawl across my face. When I got up an hour or two later to feed our baby, I saw the ROACH on the wall! I completely freaked and my husband killed it. Later on that morning, we spotted ANOTHER ONE. At this point, we had already paid for the entire 3 nights of staying there. We had driven 7 hours to our destination and trying to find another hotel was not an option so we decided to stick it out, unfortunately. I put a "please service room" sign on our room door the next morning when I heard housekeeping coming up the hall, and we returned later that evening with our room still messy. They only gave us 2 full-size towels for our entire stay, so I had to go up to the front desk to ask for another set of towels. Do yourself a favor and spend the night in a better quality hotel closer to the Lake. Unless you want a roach as your roomie. The only good thing about this hotel was its faster-than-usual-hotel-wifi. Totally not worth the $75 a night, as cheap as that is.
"Best hotel in the area"
I stayed with my two kids. they absolutely loved the staff workers they were so friendly and took care of all needs we had. Overall great place to stay. Nice area truck stop across the street and right off the highway
"Nice Hotel for the Location"
05/28/13 KBtravelsMO Jefferson City, Missouri
The room was clean, the shower is very small, the window covering did not cover the entire window allowing outside light into the room. There is no elevator at this hotel. The staff was friendly and check in and out was easy. I did not use the pool or hot tub and did not eat breakfast so I can't comment on those. The hotel does have wifi and it was easy to connect to. I would stay here again.
"Quiet, comfortable place."
02/08/13 Steve P P Saint Joseph, Missouri
We've stayed at this motel many times, through a couple of franchise changes. It's quite a nice facility, and now that it's an America's Best, the rates have gotten more reasonable than they used to be. Eldon's a small town, and this is really the only 'good' motel there, but you only need one. The staff's friendly & mostly invisible -- the place is clean & they've got a really nice indoor pool. If I were to be looking for criticisms, I'd mention that (1) there was no coffeepot in our room (2) there was no 'stopper' in our bathtub (3) the towels are too thin -- like Motel 6's, and (4) they skimp a lot on breakfast . . . . very basic. HAVING SAID all that -- it's a nice place, and we are always happy to go back.
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