"A great neighborhood find"
Wonderful stay. Staff very attentive and helpful. Room beautiful. About 20 minute walk to area sights, but easy and fun.Genuine Hotels.com guest review
"Lovely accomodation in convenient a very location."
This was our first trip to Edinburgh and we were quite pleased upon arrival. The accomodations were clean, spacious and well designed. It's within walking distance of The Royal Mile. The neighborhood is quiet and felt very safe. I would definitely come back here.Genuine Expedia guest review
"A lovely stay, with qualifications"
We stayed 3 nights in room 7/1. It really is a lovely building and neighborhood. Its out of the way enough to be quiet and enjoyable, yet convenient enough to transportation that getting to areas of interest is easy. There are dvds and books to enjoy both in the room and in the lounge. And the staff was anxious to please in every way, albeit the single […] person on the night shift seems a little overworked. There were only 3 things for us to consider not liking: 1) the bedroom was a dead zone for the wifi. Management promised to fix this by adding another router, so the next person reviewing room 7/1 can hopefully confirm this is fixed. WiFi worked fine in the living room and kitchen. 2) there is no air conditioning. Normally this is not a problem in Scotland, but beware during the hot spells - room 7/1 is a top floor and it gets warm in the daytime. 3) Did I mention room 7/1 is on the top floor? There is no lift. Its 72 steps up. Tolerable on most days, but not so good on checkin and checkout where luggage is making the trek with you. Read moreGenuine Hotels.com guest review
"As Good As It Gets"
The location, staff, service, accommodations, ambience and anything else you could want from a hotel are impeccable. No reason to stay anywhere else in Edinburgh.Genuine Hotels.com guest review
Nice people, seriously accommodating. The sort of place you'd expect for the money.Genuine Expedia guest review
Our apartment which was lovely was however two blocks from the hotel reception and was below ground.Genuine Expedia guest review
"3 Day Stay"
Everything about the stay was terrific! The staff in particular was super!Genuine Expedia guest review
"Marketed as 5 star but NOT"
Our heat did not work. Our hot water turned off twice. The electrical in the bedroom and kitchen did not work for the first three days. Our reservations made by the front desk to restaurants were not made correctly twice - first night no reservation was booked after getting to the restaurant and the second experience we were sent to the wrong restaurant […] when they booked it and gave directions to the cab. This is marketed as a five star hotel experience - it is not that. It is a nice accommodation - an apartment if you will but there is no dining or room service in the hotel, there is a bar with 24 hour service - they serve a continental breakfast that is on top of your room charge - we paid over $500 us per night. Ultimately, a regular high end hotel would be preferred. This is more of an extended stay place with little amenities to match the upscale price. Staff is nice and professional - located in a nice area of the city but again if you want a five star experience or high end experience this is not the place. Read moreGenuine Expedia guest review
Visiting Edinburgh?? Then this is the place to stay - luxuriously fitted out apartment where the staff are friendly and service second to none. Look no further and enjoy!!!Genuine Hotels.com guest review
Fantastic hotel photos do not do it justice. Amazing staff will do anything for youGenuine Hotels.com guest review
Just spent 2 nights in one of the Chester Residence's apartments. First thing you notice is the size of these things, very spacious! Well decorated with a modern touch, very clean and comfortable. Service and staff were excellent and warming. Excellent location in the West End, just 5-10 minutes walk away from Princes Street, and a mere 3-5 minutes […] walk to the nearest tram stop (which is handy for getting around!). Can't recommend this place enough! Read moreGenuine Hotels.com guest review
Wonderful experience !!!Genuine Hotels.com guest review
"Nice hotel in Edinburgh"
We were in an apartment with 2 bedrooms and everything was perfect.Genuine Expedia guest review
"Luxury at its best!"
Stayed at Chester on the last night of our vacation to Scotland and really wished we had stayed there much longer. The apartments is really huge with all amenities - a good DVD collection, great breakfast options, plush interiors, all of which make the stay delightful. It is close to all major attractions - the castle is a 20 minute walk from here and […] the city center takes only 10 minutes. Read moreGenuine Hotels.com guest review
Pleasant and helpful staff Comfortable bed and spacious apartmentGenuine Expedia guest review
"Good concept, well exectued"
A VERY comfortable stop over in Edinburgh, a city I know well and also know the most of the major hotels and this is a serious contender. What is lacks in 'central facilities' is more than made up for in the room size, execution and standard - if having a restaurant within the hotel is not top of your list - then this should seriously be considered […] . Read moreGenuine Expedia guest review
Was a welcome relief to arrive after a 7hr drive. room was spacious and clean. The cake for my fiancée was amazing (carrot cake)Genuine Hotels.com guest review
Apartment was good size, the bed was comfortable, I slept very well. But the sofa in the lounge was not comfortable as the seats slopes down towards the front too much. One bottle of still and sparkling water provided on the day of arrival then none. I ordered breakfast on next day, good portion but they omitted our preserves and fruits. So I did not […] order anymore breakfast for the next two days. We bought food from the store nearby. Microwave and oven were easy to use. Friendly and helpful staff. Read moreGenuine Hotels.com guest review
"very nice apartment. close to town. good parking."
we had a great time in Edinburgh. It was our first visit. The chester residence was fantastic, the bath was massive. We will definitely go back.Genuine Expedia guest review
We really enjoyed our stay at the Chester, the staff we're brilliant and the apartment was out of this World!Genuine Expedia guest review
"Great Location and Huge space!"
Great Experience. Staff were very friendly. Rooms were very large and great location very close to the centre. Would stay againGenuine Expedia guest review
Very relaxing stay. Rooms are very comfortable .excellent and helpful staff. Very accessible to explore EdinburghGenuine Hotels.com guest review
"very good place to stay in Edinburgh"
Walking distance to many attractions. Lovely furnished apartments - a home away from home.Genuine Expedia guest review
"beautiful, peaceful location"
I've stayed at the Chester Residence on the occasions recently. Everytime the rooms have been spacious and very well equipped. I've felt at home and had some of the best nights sleep in ages. They don't make a big fuss of the staff or the views from the hotel but both are superb. Well worth a visitGenuine Hotels.com guest review
"Spacious, clean, stylish & well equipped."
Accomodation was excellent & staff are friendly and helpful.Genuine Expedia guest review
The annex was a nice location and spacious. A little far from the amenities at main Residence.Genuine Expedia guest review
"Everything you need for a nice stay."
The apartment we stayed in had all of the things you would expect to have a comfortable stay in a beautiful city. Those working at the hotel were friendly and happy to help and the apartment was big, comfortable and nicely furnished.Genuine Expedia guest review
"Best stay in town"
Great facilities. Stayed two nights, one in the annexe building and one in the main row. Both units were huge and very comfortable. Staff very friendly and welcoming especially when I checked in late one evening (11:30pm) Bedrooms could fit in 3 beds!!! Lounge - a family of 10! on the sofas...Genuine Expedia guest review
"Third stay this year"
Excellent accommodation and service . Good location. Super staffGenuine Hotels.com guest review
"Appartment versus Hotel"
Normally stay in Hotels decided to try an apartment for a change. Excellent accommodation and staff (especially Paul) were very helpful. Will definitely be back againGenuine Expedia guest review
"Lives up to its reputation"
Not really a hotel. Strictly speaking these are serviced apartments - which for me was far better than any hotel. Fantastic bed, shower and sitting area. Breakfast delivered to room (very reasonable price and great quality) as no restaurant. The staff are very helpful. Couldnt recommend more highly.Genuine Expedia guest review
"2 day Shagathon"
Great hotel, fab location, super people and facilities. No issues, no problems, will return.Genuine Expedia guest review
Very good stay, staff where wonderful, very attentive. Great apartments only problem was it was too hot & even though turned heating off it got uncomfortably hot in the night. But, would stay again, lovely place with great amenities next too It.Genuine Hotels.com guest review
"Excellent accommodation .had a wonderful stay"
Extremely high standard of accommodation. Very friendly and helpful staffGenuine Expedia guest review
Everything excellent. But we had problems with the heating, the warm water and the WiFi connection was unusable.Genuine Expedia guest review
A truly outstanding place to stay!Genuine Expedia guest review
"Great Apartment would like to move in"
Chester Residences are fantastic - lovely apartments beautifully furnished. Heated bathroom floors, comfortable beds. Well equipped kitchens. Love to stay here perfect for holding meetings or just relaxing whether I am on business or pleasure. Better than any of the 5* hotels in town! Breakfast is available and I would recommend.Genuine Expedia guest review
"Fantastic apartment close to the city centre"
We had a blast for our 3 day stay. Felt like home.Genuine Expedia guest review
"Superb place to stay"
Just came back from an 8-day stay at one of the luxury apartments. The whole experience was one of the best I've ever had in a hotel. The staff was very helpful and polite from the very first moment and they never disappointed. The apartment was sparkling clean and a complimentary bottle of wine along with a personal welcome note from the manager made […] us feel very welcome indeed. It is also in a very nice and quiet area, and within a short walking distance to Princes Street and the city centre. The apartment was exactly as advertised and just like the promotional photos. Oh, and the free wifi signal was exceptional in the whole apartment. All in all, an excellent place to stay and also great value for money. Just two suggestions: The apartment is carpeted throughout, but although the carpet was very clean, some stains in the living room from previous occupants persisted and were very obvious. It somewhat cheapened the room's feel. The second thing is, please install some overhead lights in the bedroom. There were only 3 headlamps illuminating the room and it was always pretty dark at night. Unless it was a deliberate attempt to create a romantic atmosphere... Read moreGenuine Hotels.com guest review
Modern design förenat med en välbevarad ursprunglig klassisk interiör. Mycket vänlig och entusiastisk personal som med all rätt kan vara stolta över sin arbetsplats.Genuine Hotels.com guest review
"Très belle prestation"
Appartemment très confortable, emplacement très central, personnel très agréable. Vraiment très bon séjour. Attention cependant, nous avons du payer assez cher un lit supplémentaire, cequi n'était pas précisé...Genuine Hotels.com guest review
"Great birthday break"
12/12/14 Gordon78 Renfrewshire, Scotland
We stayed here for two nights to celebrate my wife's 30th. It was our first trip with our four month old baby and this was a perfect choice. We had requested a ground floor apartment and it was ideal. Well proportioned rooms, immaculately decorated and maintained and warm and cosy. The owners have obviously spent a lot of money kitting this place out and it showed. Great attention to detail. From the warm welcome and guy carrying bags to our room to a surprise glass of bubbly delivered to the door to celebrate the birthday the service was excellent. Would highly recommend and will return and was perfect for travelling with a baby as so spacious and spotless.
"Great place to stay"
12/11/14 ThomoHongkong Hong kong
We stayed for a family birthday. We had a really great apartment with two bedrooms and an extra bed. The staff were delightful and helpful. It was a lovely place to stay. We would most certainly go back.
"Look No Further"
12/10/14 lyd wiltshire
I couldn't agree more than with the reviews already written. A brilliant place to stay. Recommended to us by our daughter whose taste is obviously impeccable!!!!( Nothing like keeping up with your offspring!!!!) The huge, beautifully and luxuriously fitted out apartment was a haven of peace and calm and a mere 5 minute walk to Princes street. The Bathroom was to die for with the best shower my husband claims ever to have had and as for me, soaking in the free standing bath whilst watching television - heaven!!! The staff were great - attentive and friendly. So look no further. This establishment is a must!!!
12/09/14 Yockenthwaite Edinburgh
Don't stay anywhere else in Edinburgh!! The staff were amazing, the apartment was fabulous and the location is within walking distance of everything. Stayed as a gift from our son for our anniversary and the greetings card and complimentary fizz were much appreciated. Would recommend to everyone.
"Great alternative to a Hotel!"
12/09/14 HollyBramble1 London, United Kingdom
I recently stayed at the Chester Residence for 3 nights as I was travelling for business. This was a perfect choice and a great alternative for business travellers who are fed up with staying in hotels. The team are extremely helpful. I was shown to my apartment which was warm, with the TV playing Christmas carols - which made me feel even more welcome! I stayed in a one bedroom apartment and would definitely stay here again. My apartment is featured in the pictures and had a spacious lounge/dining area with a flame effect fire at the touch of a button. Perfect to curl up on the sofa in front of. There was a desk for me to work at and a fully equipped kitchen, providing me with the option of cooking my own food and avoiding the usual pitfalls of room service! However if you prefer the team can order you in a takeaway or recommend endless local restaurants. The Residence has a bar for guests. It looked cosy although I did not personally have time to partake! You can also order drinks to be delivered to your apartment 24/7. Again if here for leisure there is a range of DVD's that you can borrow from Reception. I decided to walk to the Christmas Market on my first evening and was provided with a map and directions. It was lovely to see the Castle lit up and sip gluhwein whilst listening to Christmas songs (even if I was travelling alone!) There were 2 downsides for me... 1) Parking was not ideal. I had booked a space at an extra charge in the car park..however the car park is basically off a back alley. It only holds approx 2 cars and the following morning due to cars parking in the alley it took me ages to get out. I decided for the rest of my stay to park on the meters - which for me was fine as I was leaving before you needed to pay and getting back after charges had finished - so no problem! 2) The second was the confusion that surrounded both my check-in and out! On check in I was accidentally charged for an additional night - this was a genuine error and immediately rectified. On check out the card machine did not work on 2 of my cards. This was the fault of the machine although it led me to check with my bank. I was then charged for parking which it had been agreed at the time of check out I would not be. Again this was rectified and the team were extremely polite and helpful throughout. I would definitely recommend and will stay next time in Edinburgh.
12/08/14 Verity F
I booked the Chester Residence as a surprise for my husband's 40th. I had researched all the 5* hotels in Edinburgh but decided on the Chester Residence based on the reviews. Our experience was everything I hoped for. A lovely warm and attentive welcome from the reception staff. We were booked for an early dinner so our welcome cocktail was brought to our apartment. They even had a birthday card for my husband. It is this sort of attention to detail that sets the Chester residence apart from the competition. The portions of the continental breakfast are huge. My husbands cheese selection could have fed a small family. The only complaint is I wish we could have stayed longer.
12/05/14 Diane S Hull
Our stay at the Chester Residence has been a lovely experience. The staff were extremely friendly and attentive and nothing was too much trouble. Any queries were dealt with expediently. On our return each day our room had been cleaned and bed all beautifully remade. We stayed in the Penthouse which was perfect, although as many others have pointed out being on the top floor is hard on the legs after a days sightseeing or shopping! Edinburgh itself is a wonderful city with so many fabulous Georgian buildings. Having visited when the Christmas Fair was in full swing and the city illuminated with stunning lights it was a specially lovely experience. .... can't wait to come back to Edinburgh and the Chester Residence next December!
12/04/14 robrobrobrob77 craven arms
i'll make this brief: service: very good, courteous, natural, attention to detail, smart. the place: i had an absurdly large one bed two bath dictator-size place that i loved. Great modern decor. Super comfy bed. Good heating. Perfect. Location: it's a nice 10 min walk from the centre of everything! Can't wait to return.
"What a fab place!"
12/04/14 amyr608 hertfordshire
The chester residence is just wonderful. The penthouse apartment was so spacious with a stunning bathroom! The staff here were the friendliest we have ever come across and so helpful, even giving us a card for our anniversary. The location was perfect, walking distance to everything. We would 100% stay here again!
12/03/14 Jane24Hertfordshire Hertfordshire
We have just returned from a 4 night stay at the Chester Residence and thoroughly enjoyed it. The apartment is well situated, being only a 10 minute walk away from the city centre, but is away from the hustle and bustle, in a quiet road full of beautiful properties. We had a slight hiccup, as there was a problem with the water in our apartment, but on reporting it to reception, we were moved to an alternative apartment instead. I have to say that the accommodation in both apartments was excellent, the decor modern and attractive, along with little touches like coffee machine, surround sound, real flame gas fire, films to borrow, not to mention the welcome champagne cocktail, made our stay really enjoyable. All members of staff were very helpful and friendly and we would not hesitate in returning to stay here again. Will definitely recommend to others.
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