"A lovely stay, with qualifications"
We stayed 3 nights in room 7/1. It really is a lovely building and neighborhood. Its out of the way enough to be quiet and enjoyable, yet convenient enough to transportation that getting to areas of interest is easy. There are dvds and books to enjoy both in the room and in the lounge. And the staff was anxious to please in every way, albeit the single […] person on the night shift seems a little overworked. There were only 3 things for us to consider not liking: 1) the bedroom was a dead zone for the wifi. Management promised to fix this by adding another router, so the next person reviewing room 7/1 can hopefully confirm this is fixed. WiFi worked fine in the living room and kitchen. 2) there is no air conditioning. Normally this is not a problem in Scotland, but beware during the hot spells - room 7/1 is a top floor and it gets warm in the daytime. 3) Did I mention room 7/1 is on the top floor? There is no lift. Its 72 steps up. Tolerable on most days, but not so good on checkin and checkout where luggage is making the trek with you. Read moreGenuine Hotels.com guest review
"As Good As It Gets"
The location, staff, service, accommodations, ambience and anything else you could want from a hotel are impeccable. No reason to stay anywhere else in Edinburgh.Genuine Hotels.com guest review
Nice people, seriously accommodating. The sort of place you'd expect for the money.Genuine Expedia guest review
Our apartment which was lovely was however two blocks from the hotel reception and was below ground.Genuine Expedia guest review
"3 Day Stay"
Everything about the stay was terrific! The staff in particular was super!Genuine Expedia guest review
"Marketed as 5 star but NOT"
Our heat did not work. Our hot water turned off twice. The electrical in the bedroom and kitchen did not work for the first three days. Our reservations made by the front desk to restaurants were not made correctly twice - first night no reservation was booked after getting to the restaurant and the second experience we were sent to the wrong restaurant […] when they booked it and gave directions to the cab. This is marketed as a five star hotel experience - it is not that. It is a nice accommodation - an apartment if you will but there is no dining or room service in the hotel, there is a bar with 24 hour service - they serve a continental breakfast that is on top of your room charge - we paid over $500 us per night. Ultimately, a regular high end hotel would be preferred. This is more of an extended stay place with little amenities to match the upscale price. Staff is nice and professional - located in a nice area of the city but again if you want a five star experience or high end experience this is not the place. Read moreGenuine Expedia guest review
"Luxury at its best!"
Stayed at Chester on the last night of our vacation to Scotland and really wished we had stayed there much longer. The apartments is really huge with all amenities - a good DVD collection, great breakfast options, plush interiors, all of which make the stay delightful. It is close to all major attractions - the castle is a 20 minute walk from here and […] the city center takes only 10 minutes. Read moreGenuine Hotels.com guest review
Was a welcome relief to arrive after a 7hr drive. room was spacious and clean. The cake for my fiancée was amazing (carrot cake)Genuine Hotels.com guest review
Apartment was good size, the bed was comfortable, I slept very well. But the sofa in the lounge was not comfortable as the seats slopes down towards the front too much. One bottle of still and sparkling water provided on the day of arrival then none. I ordered breakfast on next day, good portion but they omitted our preserves and fruits. So I did not […] order anymore breakfast for the next two days. We bought food from the store nearby. Microwave and oven were easy to use. Friendly and helpful staff. Read moreGenuine Hotels.com guest review
We really enjoyed our stay at the Chester, the staff we're brilliant and the apartment was out of this World!Genuine Expedia guest review
"Great Location and Huge space!"
Great Experience. Staff were very friendly. Rooms were very large and great location very close to the centre. Would stay againGenuine Expedia guest review
Very relaxing stay. Rooms are very comfortable .excellent and helpful staff. Very accessible to explore EdinburghGenuine Hotels.com guest review
"very good place to stay in Edinburgh"
Walking distance to many attractions. Lovely furnished apartments - a home away from home.Genuine Expedia guest review
"beautiful, peaceful location"
I've stayed at the Chester Residence on the occasions recently. Everytime the rooms have been spacious and very well equipped. I've felt at home and had some of the best nights sleep in ages. They don't make a big fuss of the staff or the views from the hotel but both are superb. Well worth a visitGenuine Hotels.com guest review
"Spacious, clean, stylish & well equipped."
Accomodation was excellent & staff are friendly and helpful.Genuine Expedia guest review
The annex was a nice location and spacious. A little far from the amenities at main Residence.Genuine Expedia guest review
"Everything you need for a nice stay."
The apartment we stayed in had all of the things you would expect to have a comfortable stay in a beautiful city. Those working at the hotel were friendly and happy to help and the apartment was big, comfortable and nicely furnished.Genuine Expedia guest review
"Best stay in town"
Great facilities. Stayed two nights, one in the annexe building and one in the main row. Both units were huge and very comfortable. Staff very friendly and welcoming especially when I checked in late one evening (11:30pm) Bedrooms could fit in 3 beds!!! Lounge - a family of 10! on the sofas...Genuine Expedia guest review
"Third stay this year"
Excellent accommodation and service . Good location. Super staffGenuine Hotels.com guest review
"Appartment versus Hotel"
Normally stay in Hotels decided to try an apartment for a change. Excellent accommodation and staff (especially Paul) were very helpful. Will definitely be back againGenuine Expedia guest review
"Lives up to its reputation"
Not really a hotel. Strictly speaking these are serviced apartments - which for me was far better than any hotel. Fantastic bed, shower and sitting area. Breakfast delivered to room (very reasonable price and great quality) as no restaurant. The staff are very helpful. Couldnt recommend more highly.Genuine Expedia guest review
"2 day Shagathon"
Great hotel, fab location, super people and facilities. No issues, no problems, will return.Genuine Expedia guest review
Very good stay, staff where wonderful, very attentive. Great apartments only problem was it was too hot & even though turned heating off it got uncomfortably hot in the night. But, would stay again, lovely place with great amenities next too It.Genuine Hotels.com guest review
"Excellent accommodation .had a wonderful stay"
Extremely high standard of accommodation. Very friendly and helpful staffGenuine Expedia guest review
Everything excellent. But we had problems with the heating, the warm water and the WiFi connection was unusable.Genuine Expedia guest review
A truly outstanding place to stay!Genuine Expedia guest review
"Great Apartment would like to move in"
Chester Residences are fantastic - lovely apartments beautifully furnished. Heated bathroom floors, comfortable beds. Well equipped kitchens. Love to stay here perfect for holding meetings or just relaxing whether I am on business or pleasure. Better than any of the 5* hotels in town! Breakfast is available and I would recommend.Genuine Expedia guest review
"Fantastic apartment close to the city centre"
We had a blast for our 3 day stay. Felt like home.Genuine Expedia guest review
Modern design förenat med en välbevarad ursprunglig klassisk interiör. Mycket vänlig och entusiastisk personal som med all rätt kan vara stolta över sin arbetsplats.Genuine Hotels.com guest review
"Très belle prestation"
Appartemment très confortable, emplacement très central, personnel très agréable. Vraiment très bon séjour. Attention cependant, nous avons du payer assez cher un lit supplémentaire, cequi n'était pas précisé...Genuine Hotels.com guest review
09/20/14 Elinor C
Absolutely superb stay and couldn't have wanted for anything. The apartment had everything that was required for a fantastic weekend. You simply have to stay here, based in the west end of Edinburgh in a quiet street but within walking distance of places to go and see.
09/16/14 JenHillJHCCS Los Angeles, California
What an incredible welcome! The moment we walked in, we were whisked up to our room (the Penthouse-room 91) and had a special surprise waiting for us. They had a the room lit with candles and music ready to go as well as a complimentary bottle of wine. There was a separate living area, bathroom and bedroom, which was lovely as well. It was in a quieter part of city, but was a short walk to everything you needed. The only down side to this hotel was that we had to take the stairs up to the top floor, but aside from that, everything else was perfect.
09/13/14 Amanda J London
Just spent two nights at the Chester Residence and was very impressed. Our room was outstanding (we were in the mews apartment 7/5) the staff were superb and could not do enough for us. I was concerned having read all the previous reviews, that I would be disappointed but the reverse was true. I recommend anyone looking for a short stay in Edinburgh to look no further than the Chester Residence.
09/09/14 Luke G Portsmouth, United Kingdom
We've Just returned from a night at the Chester Residence, what can i say........ amazing! the service was incredible, we were greeted at the door and escorted to reception, from there we were led to our apartment 9/1 (the penthouse) nothing was too much trouble for the staff and they made our stay truly wonderful. The apartment itself was incredible, exquisitely decorated with a wealth of modern luxuries which made our stay that extra bit special. truly a five star experience!
09/08/14 Craig F Basel, Switzerland
We booked this at the last minute and found the staff excellent, the room amazing and just an all round great experience. We had a flight to catch at 6am and the staff made sure we still left with a breakfast. Intend to take my partner back to Edinburgh in the near future on a weekend break and for sure will make sure this excellent hotel gets my repeat business.
09/04/14 Bbannar home
My husband, myself and my daughter stayed at The Chester Residence in July. Beautiful apartment. We were well taken care of by the staff. The breakfast was delicious. We were able to walk to all of the sites of Edinburgh. Would stay here again in a heart beat.
09/01/14 Telisha W
My fiancé and I stayed at the chester residence for a long weekend (29th-31st august). I had arranged the trip as a surprise for his 30th birthday. This is one of the nicest and most luxurious places we have ever stayed! We were both so impressed by the standard of the apartment. We stayed in the owners residence which is amazing, no detail missed. The bath and cinema room were fantastic! We had an amazing champagne breakfast on both days, one of which was complimentary by the hotel! All the staff were so nice, we were even invited to the bar on Saturday evening for a complimentary champagne cocktail and canapés! Overall a fabulous stay which made our entire trip, and made my fiances birthday celebrations extra special, thank you!
08/30/14 AS185 London, United Kingdom
We arrived at the hotel very early due to an early flight. They were happy to take our cases and send us off into edinburgh. Went arriving back we were shown to our apartment - wow.!!!!! We had a bedroom (king size bed) bathroom ( with bath and shower over), a fully equip kitchen, plus a lounge with sofa so large I guess it could sit 10 - 12 people! It was so comfortable it would be easy to stay in and not explore Edinburgh. A couple of comments: it would have been nice to have seen when booking the room that there were no lifts - lot of stairs - glad we weren't on the top floor! It was a walk out of edinburgh - about 10 minutes from princes street. This meant it was nice and quiet but I personally would have loved to have been in this apartment but closer to the city!
The rooms here are huge and have everything you could possibly want. I could of actually lived here for a month. The staff were great. The hotel doesnt have a lift so bear that in mind, and it doesn't have a restaurant although there are plenty of good ones in walking distance. It's about a 5 minute walk from Princes street so about 15 mins to the royal mile. Unlike staying on the Royal mile it's very quiet here.
08/27/14 GlobalAmbassador Chicago
The Chester Residence is a luxury hotel located just a few blocks from the Old Town in a very quiet residential area. If you want to be in the middle of the city bustle, this may not be for you, but it was perfect for us. The rooms are huge - apartments, really. You could easily move in for an extended stay. Nespresso coffee maker in the quite well-equiped (for a rental) kitchen. Big showers. Big screen TV in living room and smaller TVs in bed and even the bath. Free WiFi. The staff is simply amazing. Courteous, efficient, helpful before, during and after the visit. We emailed ahead for some restaurant and car reservations and they took care of everything. It is only fair to point out that some of the positives may be negatives for some travelers. This is a luxury, i.e, expensive, property. The apartment-like rooms may simply be more than some want or need. There is no restaurant, though you can pre-order breakfast to be delivered to you room. This was probably the weakest feature of the hotel. Breakfast was pretty well limited to big-carb selections. However, we almost never eat breakfast in our room, so that was not a problem for us. If you are looking for space, comfort, service and a quiet place at night and you are not price sensitive, this could definitely be the place for you.
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