"an excellent jump-off point to Florence"
Excellent hotel. The classiest hotel I've ever stayed at for these price points. Great service, lovely breakfast, big soft beds and very modern bathrooms. Wonderful. It's a block from the train station which is great for getting in/out, and it's only 2 blocks from Santa Maria Novella (on one side) and the Mercato Centrale (on the other). Really couldn't […] be happier. WOULD STAY AGAIN! Read moreGenuine Hotels.com guest review
"Good hotel near the train station"
Although the hotel is not fantastic, it is not bad either. We were five and the space was too tight to fit in comfortably; however, the breakfast buffet was good, and the staff was friendly and helpful.Genuine Expedia guest review
"Convenient location and classic decoration"
I was in the conference at Palazzo dei Congressi. And this hotel is at the corner of Via Fiume and Via Bernardo Cennini, which is next to the entrance of my conference. But the sign "Hotel Desiree" is not on the entrance of the building Via Fiume 20. You can go into the building and see the sign on the door of elevator. The elevator is a cage hanged […] by a cable. I like this traditional style, but maybe it is not convenient for people with large trolley cases. The room is not very large, but very high. And there are wardrobes with beautiful carved wooden doors. The window also has wooden doors. My room is near the lobby so I can access the wifi in the room. Also, the complimentary breakfast is beyond my expectation (not as simple as I had though before). There are cookies, bread, sliced turkey/ham, juice, coffee and milk. Read moreGenuine Hotels.com guest review
nice staff, excellent breakfastGenuine Expedia guest review
"I like it!"
Well,i have no complains about the location and cleanliness of my room,staff were helpful and i have free breakfast everyday.I am very satisfied with this place.I can sleep well and breakfast is great.Genuine Hotels.com guest review
"Nice staff, great location"
Staff is really nice and helpful. Great breakfast. Great location -- 10 minute walk to the train station. Florence is really small, everything is within 30 minutes' walk.Genuine Expedia guest review
"Nice hotel, very close to the city center."
The room was cleaned every day. The breakfast was very good.Genuine Expedia guest review
"Good hotel for budget price, good location"
If you have a european style hotel in mind this was a great place to stay on a budget. We had a nice triple room for our family and it worked out well. It was very clean updated bathroom. Staff was very nice and it was quite at night. Nice hotel in an amazing city. Close to train station and short walk to all the sights.Genuine Expedia guest review
Great location. Room was small but I hear that's very common in Italy. That small bug someone mentioned was a mosquito. My daughter who's lives in Florence said no one uses screens on their windows. Staff was very nice and helpful. Would stay again.Genuine Expedia guest review
"Hotel that could be better"
Entrance to the hotel is bothersome since one has to struggle climbing up almost 10-15 stairs [ with 1-2 pieces of luggage) before getting to the elevator. The elevator is a very old cage-type where you have to close the doors manually- a problem with 2 pieces of luggage since is is very compact. While in the street: no signs indicating the place of […] the hotel at the building( problem at , there is a very tiny one in the entrance of the building which could be easily confused with other hotels in the very same building. Room is very compact, likewise the bathroom. Read moreGenuine Expedia guest review
"ok for a 3 star"
Nice location once most of you do is from the train station. Front desk was helpful. City tax was a surprise. Facilities small but nice. Breakfast ok but taken out while I was there without asking. Disappointed with the room, not the same we see in the internet, wouldn't stay there if I new that was the room. Too noisy from the street, two beds put […] together small but with the basics you need (tv, shower ok, air conditioning). Read moreGenuine Hotels.com guest review
"Location is the only plus"
Close to metro station and other attractions, but the rooms were not comfortable at all, especially the bathrooms were tiny. No Laundery or Iron boards in the entire hotel.Genuine Hotels.com guest review
"good hotel close to railway station"
It was a good hotel close to railway station. Just a couple of points to note. It is not easy to find coz there are 3 hotels in the same building & you see the hotel name only by looking at the building name plates (no hotel boards or flags for easy identification). Also this hotel does have a lift, but to access the lift you first need to climb about […] 10 steps. The hotel itself (once you reach it) is great & the staff at reception is very nice & helpful Read moreGenuine Hotels.com guest review
"Great value and location"
We loved this place. We didn't expect much, since the rate was reasonable, and it was near the train station. We had a room for three (my partner & I, and my adult nephew), and the beds were comfortable, the towels were nice, the room had AC, and the room itself was just gorgeous. We didn't get the chance to ask, but it looks like the building was once […] a large single dwelling, now divided into several hotels. The ceilings were tall, and the windows were amazing and had the ability to be closed to shut out light or sound, or both. The bathroom was in the room, and smelled a tad musty, but was a completely enclosed room, so one expects that sort of thing. The breakfast was quite lovely, with a view of the duomo on the balcony. Most of the items were pre-packaged, but there were also fresh breads, cheese, and a small selection of meats. This was our first night in Italy out of a two-week visit, and it was one of the best places we stayed. Read moreGenuine Expedia guest review
"Well-priced, clean and convenient hotel"
We stayed here on May 19th for two nights. The first night, we were put in a small 2 person room with a tiny bathroom (room 138), because the guest before us had a bathroom accident in our room. But to rectify it, the staff gave us the best upgraded 3 person room with a balcony and bigger bathrroom the second night (room 123). The hotel was well priced, […] clean and convenient to the train station/all the city tourist sites. But, it is an older looking hotel. Like other reviews, look for the building number since the sign is hard to find. The lobby is on the 2nd floor. The rooms don't start using air conditioning until June 1st, so it can get a little stuffy without circulating air during this time of the year, but it was bearable. The internet connection in the rooms are good and free. The breakfast had a good variety of food. The staff was all very helpful, nice and spoke good English. They provided us a great sightseeing map, lots of tour brochures, mailed our postcards and even booked us advance tickets to the Uffizi Museum and a 1/2 day Accord Chianti Tour. They also watched our luggage after we checked-out while we did some more sightseeing. Overall, we'd recommend staying here, but which room you get makes a big difference. Remember there is a 3 euro city tax per person per night, which you have to pay at check-out in cash. This is common in all Italy cities. Read moreGenuine Hotels.com guest review
Great location friendly staff. Great value.Genuine Hotels.com guest review
Our stay was okay. The Hotel Desiree is not a luxury hotel at all, but if you are just looking for a economy hotel close to the train station, it delivers. The beds have many miles on them and the comforters are questionable. The bathroom has a fold-out shower stall and is very cramped. The staff was very accomodating, though. The breakfast is your […] typical Italian spread of pastries, yogurt, coffee, juice. Don't expect eggs and bacon. I'd give our overall stay a 6 out of 10. You get what you pay for which isn't much at the Hotel Desiree. Read moreGenuine Hotels.com guest review
The hotel was reasonable priced. We stayed there Dec. 29th-30th because the price th continue staying at our B&B was more than doubled for the New Years "on-season". The Desiree was a great deal for the price. The staff was really nice, but the rooms were less cozy than I would have liked. There was always people in the hallways, I guess because there […] was better internet connection. It gave it a hostel instead of hotel feel. Read moreGenuine Hotels.com guest review
"Hotel Desiree - Florence, Italy"
This hotel has only few rooms and it's one of those thats converted from a residence/commercial bldg to a hotel. This hotel is located very close to the Florence SMN (main) train station. It's max 5 minute walk from the station. By the way, the building has 6 hotels. This hotel is on the 2nd floor but it has small evelator to carry your bags. Staff […] is very friendly. Service was very good. Breakfast was very good. We reached early, so room was not ready but we left our luggage there and headed out to Pisa and when we came back, our room was ready. Only thing I didn't like was the shower. It was very tight even for me and I am petite but we managed. Just an FYI, we had to pay City tax in cash even though Hotel.com charged us Taxes and fees but I think this is very common in Eurpoe. Read moreGenuine Hotels.com guest review
Hotel was very close to the main train station in Florence. Hotel staff was very courteous and accomodating. We were able to leave our luggage for the entire day as we explored the city. Just be ready for a true European bathroom experience.Genuine Hotels.com guest review
The location is very good for those arriving by train. It is a five minute walk from the train station and the market which is convenient place to purchase souvenirs and to eat. The rooms were small and the beds were not very comfortable. The shower was small and could flood while showering if you did not turn the water off while shampooing. The wireless […] Internet connection did not reach into the room areas, thus most guest were gathered around the in the hallways or the small reception area were the wireless router is located. The continental breakfast was good. The staff was overall friendly and helpful during our stay. The hotel shortcomings were tolerable. Read moreGenuine Expedia guest review
"Nice and Close to the station"
Very pleasant room and helpfull staff. The sidestreet it is on is nothing to see itself but it is very close to the station and a very short walk to the central touristic areas.Genuine Hotels.com guest review
"Good location & value for money"
Recommended. Right beside train station & walking distance to all major tourist sites. Hotel itself is relatively basic 3-star but good value for money. Room perhaps a little dated but the bathroom looked like it had been recently renovated. Clean & comfortable. Staff very helpful.Genuine Hotels.com guest review
"Close to rail station"
Excellent location. Room small but OK. Staff very friendly and helpful. Good base for seeing Florence and Tuscany.Genuine Expedia guest review
"Great place.Close to all the main attractions"
Really good place. Nice large rooms with big interesting windows! Very helpful staff. Value for money. Will surely recommend it and will book here again when we visit Florence next.Genuine Expedia guest review
We stayed in Hotel Desiree for two nights in December. The hotel is walking distance from the Santa Maria Novella train station. It is located in an older building upstairs and you can take a staircase or elevator. The room was nice and colourfully decorated in Florentine colours including tiled floor and decorative windows - our window had six layers […] of panes. The whole theme including furniture is traditional and it felt great. Staff were nice and helpful, they even offered to put some breakfast for us before the regular time on the morning we were leaving. Read moreGenuine Expedia guest review
I was impressed with this hotel as I didn't expect much being a 3 star hotel. The staff was very friendly. Our room was clean and the bathrooms seemed new. Good location near train station and within walking distance of major attractions. The breakfast was very basic but Ok. Would stay here again.Genuine Hotels.com guest review
"Nice stay, very convenient location, great staff"
We enjoyed our stay at Desiree - the location was great, staff very friendly, the breakfast was nice and the room & bathroom, while relatively basic, were comfortable and clean. The cleaning was done on a daily basis and our sheets were changed a couple of times during our stay (7 nights). The only minor complaint would be the room temperature, which […] due to the bad weather in November and general poor insulation of many old buildings in Florence, was not always most comfortable. Make sure you pack slippers, since the rooms (or at least ours) are not carpeted. The supermarket nearby proved useful. Overall, I would recommend this hotel to anyone looking to enjoy Florence on a low budget. If we go back, we will probably stay there again. Read moreGenuine Expedia guest review
We stayed in hotel desiree from Nov. 3-7, the hotel was just 5 mins. away from SMN station. We had a comfortable stay and the staff were very efficient.Genuine Hotels.com guest review
"Affordable hotel close to trains and the Duomo."
Affordable hotel. Family operated. Very friendly and helpful staff. Decent continental breakfast in pleasant room. Bedroom quite spacious, Furniture simple, but functional. Nice big window with good, heavy shutters. Good-sized bathroom with shower. Room clean and tidy --- but not luxurious. Older building. Hotel on 2nd floor. There is an elevator. Main […] hall and stairs to hotel are not too impressive. Hotel close to train station --- but no train noise could be heard. Hotel a short walk for the Duomo and other main attractions. Read moreGenuine Expedia guest review
Nice location near of the train station and of all historic sites. Staff young and sympathic. We had like the european atmosphere of this hotel.Genuine Hotels.com guest review
We were surprised to find that the hotel actually occupied only one floor of a building with other hotels on other floors.Hotel was in the perfect position for us as it is located within easy walking distance to the main train terminal in Florence. We had a very large room which was basic but adequate. Bed wasn't that comfortable. Breakfast didn't have […] a large choiuce but again was adequate. Read moreGenuine Hotels.com guest review
"Pleasant Central Hotel"
Very close to the station (easy walk with bags and 3 children under 10) Cosy room with beds for 5, balcony and en-suite. Staff very friendly and made us early breakfast as we had a train to catch.Genuine Expedia guest review
"ideal location for traditional well priced base"
Hotel is an old traditional pensione which is what I expected it was dated but quaint, the owner/staff member did not speak English but we got by in French which added to the atmosphere.Genuine Hotels.com guest review
Staff were very pleasant and helpful with tourist info. So close to the train station, which was great! Also a great location to walk to so many downtown sights, and very reasonable pricing as well.Genuine Hotels.com guest review
"Five day visit"
The hotel is OK for Florence. However, I was disappointed by the response I received when I noted that the room smelled strongly of smoke. I had requested a no smoking room and when I raised this with the staff I was told I could open a window! This was not a satisfactory solution for five days in early March. The inclusion of buffet breakfast and wifi […] made it 'OK' on balance. Read moreGenuine Expedia guest review
"Relaxed and comfy"
Room was clean and comfortable if somewhat noisy from street below but didn't keep me awake as good sleeper. Service was very friendly and welcoming and professional. Hotel right next to gothic quarter where all the interesting action happens. We were able to leave our luggage after check out which was excellent.Genuine Hotels.com guest review
Good location, within walking distance of main attractions and very close to the station. The hotel is neat & tidy, the staff helpful and friendly. The room was very compact but suited us as we were only there a very short amount of time but for a long weekend or longer it may be too small!Genuine Hotels.com guest review
The Location of the Hotel is amazing. You can stay out till late hours & enjoy Florence exactly in the Heart of the City. Hotel staff is very co-operative & supportive.Genuine Expedia guest review
We found this hotel to be a great spot to stay if you want to explore Florence within walking distance. It is very close to the train station and other great spots to see. The staff were very professional, the room was exceptionally clean, and breakfast was good. The staff had booked all of our tours and museums before we landed in Italy. They were […] very helpful with all of our questions. We will definitely stay here again when I come back to Florence. We stayed here for five days with my two kids and loved it very much. Read moreGenuine Hotels.com guest review
Fine no problems whatsoeverGenuine Hotels.com guest review
Staff were extremly helpful, very good location, 4 mins from train station. wifi was not working properly for the 4 days we were there, bath towels were like an oversized paper towel. the breakfast was basic but plentiful. The bathroom was small with the toilet extremly noisy when flushedGenuine Hotels.com guest review
I was quite disappointed with the hotel. Though the staff were helpful and it was clean, the whole place felt a little run down. The wallpaper in my room was peeling off in quite a few places, and the ceiling lamp has at least one bit broken off. One of the main reasons I chose the hotel was for the free wifi. However, the signal is so awful, I couldn't […] get it in the room (you can get the signal from the nearby hotels, but of course not their passwords). To use the broadband, I had to sit in the corridor next to reception. Location wise, it was close to the main train station, which was convenient. Florence is small enough that you can walk everywhere you need to be from the hotel. Read moreGenuine Expedia guest review
Hotel was adequate for our needs. Reception attendant was very friendly and extremely helpful. Some problems with Internet connection but eventually resolved. Bed not all that comfortable but adequate. Breakfast was very enjoyable and lots of variety to choose from. Good value for money and would recommend to others. Decor could be spruced up a little […] but quite unique. Water tank for toilet a little noisy. Read moreGenuine Expedia guest review
"One word .... average"
If you are looking for somewhere cheap and conveniently located next to the train station this is the place to go! Its actually not far from the city centre either so location wise it is good. Staff are friendly, breakfast was very average, the bread/croissants provided felt like they were at least a day old, but it was included in our accomodation […] so it was better than nothing. Our bed was extremely uncomfortable, it creaked and made weird noises with every move - not the best sleep I have had but it was only for 2 nights so it was okay, and it was very reasonably priced. Read moreGenuine Expedia guest review
"Bien situé, parfait pour famille."
Nous avons occupé une grande chambre familiale avec deux adultes et trois enfants. L'espace était suffisant, le rapport qualité/prix et l'emplacement à quelques minutes de la gare sont de gros plus. La salle du petit déjeûner est un peu exigüe aux heures d'affluence.Genuine Hotels.com guest review
部屋は大変綺麗でした。 ただ騒音がうるさく眠れなかったです。それ以外は立地も近く良かったです。Genuine Hotels.com guest review
"très bon emplacement"
Plutôt une bonne impression. Sommier un peu bruyant et manque d'insonorisation entre chambres. Très bien situé proche du centre historique.Par contre le personnel est très agréable et serviable. Petit bémol sur le petit déj un peu rébarbatif. Idéal pour quelques jours.Genuine Hotels.com guest review
"Très bon emplacement"
Hôtel bien situé , juste derrière la gare et avec une majorité de sites touristiques à moins de 20mn à pied ! Excellent petit déjeuner !Genuine Hotels.com guest review
次の日にイタロに乗車するために宿泊した。ホテル自体は駅から近く、簡単に見つけられた。受付のお姉さんも感じがよかった。部屋は、こんなもん！て感じ。バスルームも、いたって普通。朝の朝食は、いろいろ種類があってよかった。 夜に着いたので、観光は無理だったけど、治安は一番良かったかなぁ！夕ご飯を食べに、ブラブラ出かけて行ったけど。まぁ、寝るだけなら、よいホテル。Genuine Hotels.com guest review
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